[PaulaC]

Hi,
When installing software for new hardware with XP there is a message that
says "It is strongly recommended that you exit all windows programs prior to
running this setup program"
Exiting is done by Ctrl-Alt-Del and then end tasking the running processes.
What tasks should not be ended (e.g. Windows Explorer)? There does not
appear to be a listing available from hardware or software suppliers.
If I end some tasks the PC freezes and has to be turned off manually. As
there are many tasks running in the background, working out which one is
causing the problem seems to be a major operation!
Trying to install a scanner without exiting any programs causes fatal error,
probably because of memory conflicts.
Many thanks in anticipation.
Paula

[Gordon]

"PaulaC" <paulac@discussions.microsoft.com> wrote in message
news:25FE8663-5BC7-4C0C-BD19-B080CD01137D@microsoft.com...
> Hi,
> When installing software for new hardware with XP there is a message that
> says "It is strongly recommended that you exit all windows programs prior
to
> running this setup program"
> Exiting is done by Ctrl-Alt-Del and then end tasking the running
processes.

Don't bother with processes, just use the Applications tab and end those.

[Tom Porterfield]

Gordon wrote:
> "PaulaC" <paulac@discussions.microsoft.com> wrote in message
> news:25FE8663-5BC7-4C0C-BD19-B080CD01137D@microsoft.com...
>
>>Hi,
>>When installing software for new hardware with XP there is a message that
>>says "It is strongly recommended that you exit all windows programs prior
>
> to
>
>>running this setup program"
>>Exiting is done by Ctrl-Alt-Del and then end tasking the running
>
> processes.
>
> Don't bother with processes, just use the Applications tab and end those.

A better way to do this is just to go to the application and close it by
clicking the [X] in the top right corner of the application window. Ending
processes and applications via task manager does not allow that application
to shut down in a controlled way, risking data loss and corruption.
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only.

[Gordon]

"Tom Porterfield" <tpporter@mvps.org> wrote in message
news:eD#a6YkgFHA.4032@TK2MSFTNGP10.phx.gbl...
> A better way to do this is just to go to the application and close it by
> clicking the [X] in the top right corner of the application window.
Ending
> processes and applications via task manager does not allow that
application
> to shut down in a controlled way, risking data loss and corruption.

I presumed the OP was talking about when the installation screen had covered
the whole window!

[Tom Porterfield]

Gordon wrote:
> "Tom Porterfield" <tpporter@mvps.org> wrote in message
> news:eD#a6YkgFHA.4032@TK2MSFTNGP10.phx.gbl...
>
>>A better way to do this is just to go to the application and close it by
>>clicking the [X] in the top right corner of the application window.
>
> Ending
>
>>processes and applications via task manager does not allow that
>
> application
>
>>to shut down in a controlled way, risking data loss and corruption.
>
>
> I presumed the OP was talking about when the installation screen had covered
> the whole window!

In which case you have several options that are all better than using task
manager to end running applications application.

You can press CTRL+ESC (or the Windows key if your keyboard has one). This
will pop up the start menu and bring the taskbar on top. Click the
program's entry on the taskbar to bring that program folder and then exit
the program properly.

You can press ALT+TAB repeatedly to cycle through the open applications.
Cycle to each application so that application is brought to the foreground.
Exit the program properly.

You can cancel the install, close all running application and then restart
the installation.
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only.