[lostinspace]

Someone kindly hacked into my daughters hotmail.
Changed password & question
Emailed hotmail security but it seems account is lost
User name the same - can password be found - then changed back to original -
then account accessed & new pass & question? Any Ideas please?
If account lost can contacts be retrieved?

[Galen]

In news:1A38821E-27AF-4556-960D-E17706009C69@microsoft.com,
lostinspace <lostinspace@discussions.microsoft.com> had this to say:

My reply is at the bottom of your sent message:

> Someone kindly hacked into my daughters hotmail.
> Changed password & question
> Emailed hotmail security but it seems account is lost
> User name the same - can password be found - then changed back to
> original - then account accessed & new pass & question? Any Ideas
> please?
> If account lost can contacts be retrieved?

The ONLY link I have for such a critter is this and it's not really that
effective. In short, get a new account and try to remember as many names as
possible.

MSN Hotmail - Support Request:
http://www.hotmail.msn.com/cgi-bin/support

Galen
--

"And that recommendation, with the exaggerated estimate of my ability
with which he prefaced it, was, if you will believe me, Watson, the
very first thing which ever made me feel that a profession might be
made out of what had up to that time been the merest hobby."

Sherlock Holmes

[PA Bear]

OP might try
http://support.msn.com/contactus_emailsupport.aspx?productkey=hotmail&ct=eformts
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Galen wrote:
> In news:1A38821E-27AF-4556-960D-E17706009C69@microsoft.com,
> lostinspace <lostinspace@discussions.microsoft.com> had this to say:
>
> My reply is at the bottom of your sent message:
>
> > Someone kindly hacked into my daughters hotmail.
> > Changed password & question
> > Emailed hotmail security but it seems account is lost
> > User name the same - can password be found - then changed back to
> > original - then account accessed & new pass & question? Any Ideas
> > please?
> > If account lost can contacts be retrieved?
>
> The ONLY link I have for such a critter is this and it's not really that
> effective. In short, get a new account and try to remember as many names
> as possible.
>
> MSN Hotmail - Support Request:
> http://www.hotmail.msn.com/cgi-bin/support
>
> Galen

[Galen]

In news:uuxZWK2dFHA.3040@TK2MSFTNGP14.phx.gbl,
PA Bear <PABearMVP@gmail.com> had this to say:

My reply is at the bottom of your sent message:

> OP might try
> http://support.msn.com/contactus_emailsupport.aspx?productkey=hotmail&ct=eformts

Good good and thank you. I hate just giving one option when it's slim. *g*
Now I can offer them two URLs... I really doubt they'll get the account back
unless policy has changed. We can only hope? Maybe, just maybe, they'll do a
scan of IP addresses from the log and see who was really logging into the
account 6 months ago? I have no idea??? Sounds like a logical resolution but
there's the manpower issue with something like that. I'm a bit curious as to
how it turns out...

Galen
--

"And that recommendation, with the exaggerated estimate of my ability
with which he prefaced it, was, if you will believe me, Watson, the
very first thing which ever made me feel that a profession might be
made out of what had up to that time been the merest hobby."

Sherlock Holmes