browser hijacker



computer novice
07-09-2005, 10:49 PM
i believe i have a browser hijacker. my homepage has been reset to
http://clicksearch click. in order to surf, i have to type in web pages.
then when i click on a link, it always reroutes me to the hijack browser. in
addition, the background on my desktop display has been changed to a spyware
warning sign. i have run both microsoft spyware beta and spybot s&d which
cleaned some things out, but it keeps returning. i ran my virus scan which
picked up a bunch of infections with trojan programs, but again, it keeps
returning. it is very difficult to download any security programs because
the link always reroutes to the hijacker. i could sure use some help. thank
you

MAP
07-09-2005, 10:49 PM
computer novice wrote:
> i believe i have a browser hijacker. my homepage has been reset to
> http://clicksearch click. in order to surf, i have to type in web
> pages. then when i click on a link, it always reroutes me to the
> hijack browser. in addition, the background on my desktop display
> has been changed to a spyware warning sign. i have run both
> microsoft spyware beta and spybot s&d which cleaned some things out,
> but it keeps returning. i ran my virus scan which picked up a bunch
> of infections with trojan programs, but again, it keeps returning.
> it is very difficult to download any security programs because the
> link always reroutes to the hijacker. i could sure use some help.
> thank you

Here is your best option
http://forums.spywareinfo.com/

--
Mike Pawlak

Malke
07-09-2005, 10:49 PM
computer novice wrote:

> i believe i have a browser hijacker. my homepage has been reset to
> http://clicksearch click. in order to surf, i have to type in web
> pages.
> then when i click on a link, it always reroutes me to the hijack
> browser. in addition, the background on my desktop display has been
> changed to a spyware
> warning sign. i have run both microsoft spyware beta and spybot s&d
> which
> cleaned some things out, but it keeps returning. i ran my virus scan
> which picked up a bunch of infections with trojan programs, but again,
> it keeps
> returning. it is very difficult to download any security programs
> because
> the link always reroutes to the hijacker. i could sure use some help.
> thank you

Go through the following malware removal steps systematically. You must
do everything with updated tools in Safe Mode. Since it is difficult
for you to use the Internet, get all the tools from a different,
known-clean computer with an Internet connection and a cd burner. Or
you can take your machine to a professional computer repair shop (not
your local equivalent of BigStoreUSA) for cleaning instead.

First delete all Temporary and Temporary Internet Files. For IE's
Temporary Files, go to Control Panel>Internet Options>General tab.
You'll see where you can delete cookies and files. For Firefox, clear
its cache by going to Tools>Options>Privacy>Cache> Clear. For Windows
Temporary files, Start>Run cleanmgr [enter]. Then follow these detailed
malware removal steps, doing everything with updated tools in Safe
Mode. You can find all the links to referenced programs and sites on
my website here:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

1) Scan in Safe Mode with current version (not earlier than 2004)
antivirus using updated definitions.

Before you remove malware, get LSPFix or WinSockFix for XP - see links
below.

2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
programs are free, so use them both since they complement each other.
There is a new version of CWShredder from Intermute. I would not
install the other Intermute programs, however. Alternately, there are
CoolWebSearch malware removal steps at SilentRunners.

Be sure to update these programs before running, and it is a good idea
to do virus/spyware scans in Safe Mode. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options).

If the malware remains even after you used Ad-aware and Spybot, you can
scan with HijackThis. HijackThis is an excellent tool to discover and
disable hijackers, but it requires expert skill. See the links on my
website for a HijackThis tutorial and places where you can post your
HJT log. Again, this is an expert tool and novices should get help
with it.

3) If you are running Windows ME or XP, you should disable/enable System
Restore after the system is clean because malware will be in the
Restore Points. With ME, you must disable System Restore completely.
With XP, you can delete all but the most recent (presumably clean)
System Restore point from the More Options section of Disk Cleanup
(Run>cleanmgr).

4) Make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update.

5) Run a firewall.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User


browser hijacker