Outlook Express 6



PJW
07-09-2005, 11:48 PM
Outlook Express has been acting up on me for the past 4 months. Some days
are just fine! A few weeks ago I lost nearly 600 pieces of mail from my
inbox and nowhere else. For an unknown reason it did leave a few older
pieces of mail and some newer ones too. Today something finally cleaned out
my entire inbox. Again nothing else was amiss in the sent or delete boxes.
And my e-mail storage files are intact also. Any ideas on what the problem
may be, how to correct it, and anyone have any ideas on how to recover my
lost mail? Thanks gang!

PJW

Malke
07-09-2005, 11:48 PM
PJW wrote:

> Outlook Express has been acting up on me for the past 4 months. Some
> days
> are just fine! A few weeks ago I lost nearly 600 pieces of mail from
> my
> inbox and nowhere else. For an unknown reason it did leave a few
> older
> pieces of mail and some newer ones too. Today something finally
> cleaned out
> my entire inbox. Again nothing else was amiss in the sent or delete
> boxes.
> And my e-mail storage files are intact also. Any ideas on what the
> problem may be, how to correct it, and anyone have any ideas on how to
> recover my
> lost mail? Thanks gang!
>
> PJW

The first thing to do is to determine that your computer is 100%
malware-free. Post back if you need detailed instructions on doing
that.

The second thing - That's an awful lot of mail to have in little old OE.
I don't use it, but it is my understanding that OE's databases can
become corrupt. If you are sure your computer is clean, I'm going to
refer you to the newsgroup specifically for OE and also to a website
run by an MS-MVP which will tell you everything you ever wanted to know
about OE.

The newsgroup is:
microsoft.public.windows.inetexplorer.ie6_outlookexpress

The website is:
http://www.insideoe.com/

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

PJW
07-09-2005, 11:48 PM
Thanks Malke I'm going to work with all of your suggestions. I pulled up
elephantboy computers and printed off the "Generic Trojan / Adware Removal
Procedure" just after my post. Will that be enough to assure that I'm 100%
clean? If not, post more info then. Going on vacation next week so it will
be a while until I get this thing straightened out.

Yes, I'm ashamed at how messy I let my mailbox get! Just have too many
friends with too many jokes and not enough time to keep up after I sort out
the important stuff. What is it that you prefer to use for mail?

Thanks for your help thus far!
PJW

"Malke" wrote:

> PJW wrote:
>
> > Outlook Express has been acting up on me for the past 4 months. Some
> > days
> > are just fine! A few weeks ago I lost nearly 600 pieces of mail from
> > my
> > inbox and nowhere else. For an unknown reason it did leave a few
> > older
> > pieces of mail and some newer ones too. Today something finally
> > cleaned out
> > my entire inbox. Again nothing else was amiss in the sent or delete
> > boxes.
> > And my e-mail storage files are intact also. Any ideas on what the
> > problem may be, how to correct it, and anyone have any ideas on how to
> > recover my
> > lost mail? Thanks gang!
> >
> > PJW
>
> The first thing to do is to determine that your computer is 100%
> malware-free. Post back if you need detailed instructions on doing
> that.
>
> The second thing - That's an awful lot of mail to have in little old OE.
> I don't use it, but it is my understanding that OE's databases can
> become corrupt. If you are sure your computer is clean, I'm going to
> refer you to the newsgroup specifically for OE and also to a website
> run by an MS-MVP which will tell you everything you ever wanted to know
> about OE.
>
> The newsgroup is:
> microsoft.public.windows.inetexplorer.ie6_outlookexpress
>
> The website is:
> http://www.insideoe.com/
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

Malke
07-09-2005, 11:48 PM
PJW wrote:

> Thanks Malke I'm going to work with all of your suggestions. I pulled
> up elephantboy computers and printed off the "Generic Trojan / Adware
> Removal
> Procedure" just after my post. Will that be enough to assure that I'm
> 100%
> clean? If not, post more info then. Going on vacation next week so
> it will be a while until I get this thing straightened out.
>
> Yes, I'm ashamed at how messy I let my mailbox get! Just have too
> many friends with too many jokes and not enough time to keep up after
> I sort out
> the important stuff. What is it that you prefer to use for mail?
>

Yes, the instructions and links on the website here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

are just what I would tell you here in the newsgroup. The really
important things are to 1) have current, updated av; 2) use current,
updated malware removal tools; 3) do all scans in Safe Mode.

I don't use Windows for email and I don't get the volume of mail that
you do, but I use Thunderbird which I like a lot. There is a Windows
version. I have clients who use Eudora and they love it. I've never
tried it so can't comment except to say it looks extremely capable.
There is absolutely nothing preventing you from trying out different
mail programs to see if there is something you like better than OE. Or
OE may meet your needs just fine if you clean out your inboxes
occasionally!

Have a nice vacation,

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

malicet
07-09-2005, 11:48 PM
HELP! How do I post a new message?
This is in regard to outlook Express. I have windows XP Pro - All of a
sudden, I cannot write a new message, forward, or reply to an e-mail. I can
receive just fine. When I click on write, forward, or reply, the little hour
glass comes up for a sec, then goes away and nothing more happens..... Can
anyone help?

"PJW" wrote:

> Outlook Express has been acting up on me for the past 4 months. Some days
> are just fine! A few weeks ago I lost nearly 600 pieces of mail from my
> inbox and nowhere else. For an unknown reason it did leave a few older
> pieces of mail and some newer ones too. Today something finally cleaned out
> my entire inbox. Again nothing else was amiss in the sent or delete boxes.
> And my e-mail storage files are intact also. Any ideas on what the problem
> may be, how to correct it, and anyone have any ideas on how to recover my
> lost mail? Thanks gang!
>
> PJW

Malke
07-09-2005, 11:48 PM
malicet wrote:

> HELP! How do I post a new message?
> This is in regard to outlook Express. I have windows XP Pro - All of
> a
> sudden, I cannot write a new message, forward, or reply to an e-mail.
> I can
> receive just fine. When I click on write, forward, or reply, the
> little hour
> glass comes up for a sec, then goes away and nothing more happens.....
> Can anyone help?
>
This message came across just fine! Of course, you're probably posting
from another computer... ;-)

All of a sudden? What changed between the time things worked and the
time they didn't? If you can't send email, check your SMTP settings.
You can check what they should be on your ISP's website.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User


Outlook Express 6