[techguy]

I installed this on my Windows Advanced 2000 Server. Updates ran fine with
version 4. Now I get the following error when trying to update. I get the
welcome screen, click on custom or express and get this,

[Error number: 0x800A0046]
Please change your Internet Explorer security settings
To save changes to your settings for this website, you need to enable
userdata persistence for Internet Explorer. Complete the steps below, and
then click Change settings to the left and try saving your changes again.
In Internet Explorer, on the Tools menu, click Internet Options.
Click the Security tab, click the Internet security zone icon, and then
click Custom Level.
In the Settings dialog box, scroll to the Miscellaneous section.
Under Userdata persistence , select Enable.
Click OK and when the security warning dialog box appears, click Yes.

Any help please...how can I uninstall version 6?

[lanman]

I am having the same problem. Have you heard of a solution? This is on my
laptop behind a firewall, but that shouldn't stop Windows updates.

"techguy" wrote:

> I installed this on my Windows Advanced 2000 Server. Updates ran fine with
> version 4. Now I get the following error when trying to update. I get the
> welcome screen, click on custom or express and get this,
>
> [Error number: 0x800A0046]
> Please change your Internet Explorer security settings
> To save changes to your settings for this website, you need to enable
> userdata persistence for Internet Explorer. Complete the steps below, and
> then click Change settings to the left and try saving your changes again.
> In Internet Explorer, on the Tools menu, click Internet Options.
> Click the Security tab, click the Internet security zone icon, and then
> click Custom Level.
> In the Settings dialog box, scroll to the Miscellaneous section.
> Under Userdata persistence , select Enable.
> Click OK and when the security warning dialog box appears, click Yes.
>
> Any help please...how can I uninstall version 6?
>

[techguy]

no answer yet, I have other machines in the network with the update that run
fine! Go figure.

"lanman" wrote:

> I am having the same problem. Have you heard of a solution? This is on my
> laptop behind a firewall, but that shouldn't stop Windows updates.
>
> "techguy" wrote:
>
> > I installed this on my Windows Advanced 2000 Server. Updates ran fine with
> > version 4. Now I get the following error when trying to update. I get the
> > welcome screen, click on custom or express and get this,
> >
> > [Error number: 0x800A0046]
> > Please change your Internet Explorer security settings
> > To save changes to your settings for this website, you need to enable
> > userdata persistence for Internet Explorer. Complete the steps below, and
> > then click Change settings to the left and try saving your changes again.
> > In Internet Explorer, on the Tools menu, click Internet Options.
> > Click the Security tab, click the Internet security zone icon, and then
> > click Custom Level.
> > In the Settings dialog box, scroll to the Miscellaneous section.
> > Under Userdata persistence , select Enable.
> > Click OK and when the security warning dialog box appears, click Yes.
> >
> > Any help please...how can I uninstall version 6?
> >

[Burt]

I'm having the same problem on a Windows 2000 SP4 IE 6 SP1. Of course the
sugestion is worthless, the Userdata persistence is already Enabled. I've set
all security low but got same results. I hope there is a way to uninstall
this. Anyone know how to fix this or uninstall it?

"techguy" wrote:

> I installed this on my Windows Advanced 2000 Server. Updates ran fine with
> ....

[Burt]

Additional information: The user account I was using had Administrator
privilages and about everything else. I then logged into Administrator and
the Update Epress worked. I'm checking profiles but there shouldn't be any
differences.
Here are the errors I get in the Windows Update.log:
COMAPI WARNING: Unable to listen to self-update/shutdown event (hr=0X80070005)
COMAPI WARNING: Unable to establish connection to the service. (hr=80070005)
COMAPI WARNING: warning: failed to unregister shutdown/self-update
callbacks, hr=80070005
COMAPI WARNING: Unable to successfully terminate connection to the service,
hr=80070005

"Burt" wrote:

> I'm having the same problem on a Windows 2000 SP4 IE 6 SP1. Of course the
> sugestion is worthless, the Userdata persistence is already Enabled. I've set
> all security low but got same results. I hope there is a way to uninstall
> this. Anyone know how to fix this or uninstall it?
>
> "techguy" wrote:
>
> > I installed this on my Windows Advanced 2000 Server. Updates ran fine with
> > ....

[techguy]

I am logged in as Administrator, and have this problem still.....No
resolution posted yet.

"Burt" wrote:

> Additional information: The user account I was using had Administrator
> privilages and about everything else. I then logged into Administrator and
> the Update Epress worked. I'm checking profiles but there shouldn't be any
> differences.
> Here are the errors I get in the Windows Update.log:
> COMAPI WARNING: Unable to listen to self-update/shutdown event (hr=0X80070005)
> COMAPI WARNING: Unable to establish connection to the service. (hr=80070005)
> COMAPI WARNING: warning: failed to unregister shutdown/self-update
> callbacks, hr=80070005
> COMAPI WARNING: Unable to successfully terminate connection to the service,
> hr=80070005
>
> "Burt" wrote:
>
> > I'm having the same problem on a Windows 2000 SP4 IE 6 SP1. Of course the
> > sugestion is worthless, the Userdata persistence is already Enabled. I've set
> > all security low but got same results. I hope there is a way to uninstall
> > this. Anyone know how to fix this or uninstall it?
> >
> > "techguy" wrote:
> >
> > > I installed this on my Windows Advanced 2000 Server. Updates ran fine with
> > > ....

[Robert Aldwinckle]

"techguy" <techguy@discussions.microsoft.com> wrote in message
news:01E19E17-1B20-4AF0-88C7-AB09B9EBA1DD@microsoft.com...
>I installed this on my Windows Advanced 2000 Server. Updates ran fine with
> version 4. Now I get the following error when trying to update. I get the
> welcome screen, click on custom or express and get this,
>
> [Error number: 0x800A0046]


The code means "permission denied"

So look in your log for more clues about what is overly restricted.
If it is the other way around e.g. you have overly restricted the account
being used you will get less information from the log about that.
In that case it may be a good idea to monitor your update session
with FileMon (freeware from SysInternals). The input filter that I like to use
(for WUv5 and WUv6 sessions) is: SoftwareDistribution;Update;CatRoot

It's possible but I think less likely that the permission would be associated
with a registry key. You could try using RegMon to monitor the programs
involved with update for that but I think you would have to use FileMon first
to find out what the executable names are. Unfortunately one of them might be
svchost.exe which provides no way of differentiating which service the accceses
are being done for; so if you had to monitor it you could find many irrelevant
trace entries being made for any other services which needed registry access.


Good luck

Robert Aldwinckle
---

[Neale D. Hind]

In message <eeLDgrMhFHA.1480@TK2MSFTNGP10.phx.gbl>, Robert Aldwinckle
<robald@techemail.com> writes
>"techguy" <techguy@discussions.microsoft.com> wrote in message
>news:01E19E17-1B20-4AF0-88C7-AB09B9EBA1DD@microsoft.com...
>>I installed this on my Windows Advanced 2000 Server. Updates ran fine with
>> version 4. Now I get the following error when trying to update. I get the
>> welcome screen, click on custom or express and get this,
>>
>> [Error number: 0x800A0046]
>
>
>The code means "permission denied"
>
>So look in your log for more clues about what is overly restricted.
>If it is the other way around e.g. you have overly restricted the account
>being used you will get less information from the log about that.
>In that case it may be a good idea to monitor your update session
>with FileMon (freeware from SysInternals). The input filter that I
>like to use
>(for WUv5 and WUv6 sessions) is: SoftwareDistribution;Update;CatRoot
>
>It's possible but I think less likely that the permission would be associated
>with a registry key.

There are a significant number of registry permission problems appearing
within the Microsoft news groups.

You may wish to look at the thread I started (message id:
<$zdIDsAVCxzCFw+W@easton.demon.co.uk>) titled XP-HOME: Only original
account now works.

I posted details of a solution that worked for me.


> You could try using RegMon to monitor the programs
>involved with update for that

It was using Regmon that helped me trace the error that I was having.

> but I think you would have to use FileMon first
>to find out what the executable names are.

>Unfortunately one of them might be
>svchost.exe which provides no way of differentiating which service the
>accceses

Process Explorer (from the same authors as Regmon) may help.
<http://www.sysinternals.com/Utilities/ProcessExplorer.html>

>are being done for; so if you had to monitor it you could find many irrelevant
>trace entries being made for any other services which needed registry access.

Cheers,
--
Neale Hind
Insanity is hereditary, you get it from your children