[Cluckmaamoo]

I use Windows XP Pro and have it programmed for automatic updates and
installation. The icon at the bottom of the page tells me there are updates
avail but when I try to install them (which should have been done
automatically) I get a list of the 10 updates -- each one followed by the
word "failed". Some of these say they are critical security updates. Any
idea how I can get them to install? Two calls to Customer service reps left
me with no answers. They suggested you. Great company.

[TaurArian]

Try manually downloading the updates from the Catalog and installing the same
http://v4.windowsupdate.microsoft.com/catalog/en/default.asp

How to Download Windows Updates and Drivers from the Windows Update Catalog
http://support.microsoft.com/?kbid=323166

Search for a download
http://www.microsoft.com/downloads/search.aspx?displaylang=en




"Cluckmaamoo" wrote:

> I use Windows XP Pro and have it programmed for automatic updates and
> installation. The icon at the bottom of the page tells me there are updates
> avail but when I try to install them (which should have been done
> automatically) I get a list of the 10 updates -- each one followed by the
> word "failed". Some of these say they are critical security updates. Any
> idea how I can get them to install? Two calls to Customer service reps left
> me with no answers. They suggested you. Great company.