[jalbert]

I had a successful SP2 installation and am now trying to apply any subsequent
updates. When I use the Windows Update site, I start by asking for the
Express option. I then get a screen that tells me "Files required to use
Windows Update are no longer registered or installed on your computer. To
continue:" presents me with the option to "Register or reinstall the files
for me now (Recommended)". I register, it appears to "register" and then
takes me back to the Windows Update screen. If I try "Express" again I go
back to the "Files required" screen - basically an endless loop between the
two screens. Neither of the suggested fixes Microsoft had available apply -
I see NO error message, just NO update action

[Patti MacLeod]

Hi jalbert,

Give this a try and see if it resolves the problem........

Go to Start>Run and key in:
net.exe stop wuauserv
Click on OK or hit ENTER

Go to Start>Run and key in:
regsvr32 wuapi.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wups.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wuaueng.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wuaueng1.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wucltui.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wuweb.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 jscript.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 atl.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 softpub.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 msxml3.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
net.exe start wuauserv

Now try the Windows Update site.

Alternatively, you could create a command script file to run the above
commands in a Command Prompt window......

Go to Start>Run
Key in:
cmd
Click on OK or hit ENTER

In the Command Prompt window, key in:
notepad registerit.cmd
Hit ENTER

A Notepad window will open with a dialogue box asking if you want to create
a new file. Click on Yes in the dialogue box.

Copy/paste the following, between but not including the asterisks, into the
Notepad window:

*********************
net stop wuauserv

regsvr32 /s wuapi.dll

regsvr32 /s wups.dll

regsvr32 /s wuaueng.dll

regsvr32 /s wuaueng1.dll

regsvr32 /s wucltui.dll

regsvr32 /s wuweb.dll

regsvr32 /s jscript.dll

regsvr32 /s atl.dll

regsvr32 /s softpub.dll

regsvr32 /s msxml3.dll

net start wuauserv
**********************

When finished pasting the above commands into the Notepad window, go to
File>Save then File>Exit.

Back in the Command Prompt window, key in:
registerit.cmd
Then hit ENTER

When the file is done running, and you're back at the C: prompt, key in:
exit
Then hit ENTER

Now try the Windows Update site.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"jalbert" <jalbert@discussions.microsoft.com> wrote in message
news:FEEE8838-EC2F-4E4D-8053-0108C4496F4C@microsoft.com...
> I had a successful SP2 installation and am now trying to apply any
subsequent
> updates. When I use the Windows Update site, I start by asking for the
> Express option. I then get a screen that tells me "Files required to use
> Windows Update are no longer registered or installed on your computer. To
> continue:" presents me with the option to "Register or reinstall the files
> for me now (Recommended)". I register, it appears to "register" and then
> takes me back to the Windows Update screen. If I try "Express" again I go
> back to the "Files required" screen - basically an endless loop between
the
> two screens. Neither of the suggested fixes Microsoft had available
apply -
> I see NO error message, just NO update action
>
>

[jalbert]

Thanks Patti, unfortunately - no go. Starting and stopping the windows
update service was a new twist, I'm still getting the same circular results.

All - There is an ActiveX control message that shows briefly (very briefly)
and I've set the automatic ActiveX control respone from "enabled" to
"disabled" as MS suggested. Anyone out there have any other ideas? Thanks
for your thoughts and help.



"Patti MacLeod" wrote:

> Hi jalbert,
>
> Give this a try and see if it resolves the problem........
>
> Go to Start>Run and key in:
> net.exe stop wuauserv
> Click on OK or hit ENTER
>
> Go to Start>Run and key in:
> regsvr32 wuapi.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 wups.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 wuaueng.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 wuaueng1.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 wucltui.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 wuweb.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 jscript.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 atl.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 softpub.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> regsvr32 msxml3.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Start>Run and key in:
> net.exe start wuauserv
>
> Now try the Windows Update site.
>
> Alternatively, you could create a command script file to run the above
> commands in a Command Prompt window......
>
> Go to Start>Run
> Key in:
> cmd
> Click on OK or hit ENTER
>
> In the Command Prompt window, key in:
> notepad registerit.cmd
> Hit ENTER
>
> A Notepad window will open with a dialogue box asking if you want to create
> a new file. Click on Yes in the dialogue box.
>
> Copy/paste the following, between but not including the asterisks, into the
> Notepad window:
>
> *********************
> net stop wuauserv
>
> regsvr32 /s wuapi.dll
>
> regsvr32 /s wups.dll
>
> regsvr32 /s wuaueng.dll
>
> regsvr32 /s wuaueng1.dll
>
> regsvr32 /s wucltui.dll
>
> regsvr32 /s wuweb.dll
>
> regsvr32 /s jscript.dll
>
> regsvr32 /s atl.dll
>
> regsvr32 /s softpub.dll
>
> regsvr32 /s msxml3.dll
>
> net start wuauserv
> **********************
>
> When finished pasting the above commands into the Notepad window, go to
> File>Save then File>Exit.
>
> Back in the Command Prompt window, key in:
> registerit.cmd
> Then hit ENTER
>
> When the file is done running, and you're back at the C: prompt, key in:
> exit
> Then hit ENTER
>
> Now try the Windows Update site.
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> news:FEEE8838-EC2F-4E4D-8053-0108C4496F4C@microsoft.com...
> > I had a successful SP2 installation and am now trying to apply any
> subsequent
> > updates. When I use the Windows Update site, I start by asking for the
> > Express option. I then get a screen that tells me "Files required to use
> > Windows Update are no longer registered or installed on your computer. To
> > continue:" presents me with the option to "Register or reinstall the files
> > for me now (Recommended)". I register, it appears to "register" and then
> > takes me back to the Windows Update screen. If I try "Express" again I go
> > back to the "Files required" screen - basically an endless loop between
> the
> > two screens. Neither of the suggested fixes Microsoft had available
> apply -
> > I see NO error message, just NO update action
> >
> >
>
>
>

[ds]

Did you got anyfix for the problem.
I'm getting the same issue on my machine. I have Win XP Professional and I
had installed SP2 patch sometime back.


"jalbert" wrote:

> I had a successful SP2 installation and am now trying to apply any subsequent
> updates. When I use the Windows Update site, I start by asking for the
> Express option. I then get a screen that tells me "Files required to use
> Windows Update are no longer registered or installed on your computer. To
> continue:" presents me with the option to "Register or reinstall the files
> for me now (Recommended)". I register, it appears to "register" and then
> takes me back to the Windows Update screen. If I try "Express" again I go
> back to the "Files required" screen - basically an endless loop between the
> two screens. Neither of the suggested fixes Microsoft had available apply -
> I see NO error message, just NO update action
>
>

[Patti MacLeod]

Windows Update uses an ActiveX control. Try changing the setting for ActiveX
to "prompt" instead of "disable" and allow the ActiveX control for Windows
Update to be d/loaded.

If still no joy, and since you're running SP2, open IE and go to
Tools>Manage Add-Ons. In the "Show" window, select "Add-ons that have been
used by Internet Explorer" and ensure that WuWebControlClass is enabled.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"jalbert" <jalbert@discussions.microsoft.com> wrote in message
news:9B4B2B7D-BA5C-4937-AC3F-EDBFF69C2943@microsoft.com...
> Thanks Patti, unfortunately - no go. Starting and stopping the windows
> update service was a new twist, I'm still getting the same circular
results.
>
> All - There is an ActiveX control message that shows briefly (very
briefly)
> and I've set the automatic ActiveX control respone from "enabled" to
> "disabled" as MS suggested. Anyone out there have any other ideas?
Thanks
> for your thoughts and help.
>
>
>
> "Patti MacLeod" wrote:
>
> > Hi jalbert,
> >
> > Give this a try and see if it resolves the problem........
> >
> > Go to Start>Run and key in:
> > net.exe stop wuauserv
> > Click on OK or hit ENTER
> >
> > Go to Start>Run and key in:
> > regsvr32 wuapi.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 wups.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 wuaueng.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 wuaueng1.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 wucltui.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 wuweb.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 jscript.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 atl.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 softpub.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > regsvr32 msxml3.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Start>Run and key in:
> > net.exe start wuauserv
> >
> > Now try the Windows Update site.
> >
> > Alternatively, you could create a command script file to run the above
> > commands in a Command Prompt window......
> >
> > Go to Start>Run
> > Key in:
> > cmd
> > Click on OK or hit ENTER
> >
> > In the Command Prompt window, key in:
> > notepad registerit.cmd
> > Hit ENTER
> >
> > A Notepad window will open with a dialogue box asking if you want to
create
> > a new file. Click on Yes in the dialogue box.
> >
> > Copy/paste the following, between but not including the asterisks, into
the
> > Notepad window:
> >
> > *********************
> > net stop wuauserv
> >
> > regsvr32 /s wuapi.dll
> >
> > regsvr32 /s wups.dll
> >
> > regsvr32 /s wuaueng.dll
> >
> > regsvr32 /s wuaueng1.dll
> >
> > regsvr32 /s wucltui.dll
> >
> > regsvr32 /s wuweb.dll
> >
> > regsvr32 /s jscript.dll
> >
> > regsvr32 /s atl.dll
> >
> > regsvr32 /s softpub.dll
> >
> > regsvr32 /s msxml3.dll
> >
> > net start wuauserv
> > **********************
> >
> > When finished pasting the above commands into the Notepad window, go to
> > File>Save then File>Exit.
> >
> > Back in the Command Prompt window, key in:
> > registerit.cmd
> > Then hit ENTER
> >
> > When the file is done running, and you're back at the C: prompt, key in:
> > exit
> > Then hit ENTER
> >
> > Now try the Windows Update site.
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > news:FEEE8838-EC2F-4E4D-8053-0108C4496F4C@microsoft.com...
> > > I had a successful SP2 installation and am now trying to apply any
> > subsequent
> > > updates. When I use the Windows Update site, I start by asking for
the
> > > Express option. I then get a screen that tells me "Files required to
use
> > > Windows Update are no longer registered or installed on your computer.
To
> > > continue:" presents me with the option to "Register or reinstall the
files
> > > for me now (Recommended)". I register, it appears to "register" and
then
> > > takes me back to the Windows Update screen. If I try "Express" again
I go
> > > back to the "Files required" screen - basically an endless loop
between
> > the
> > > two screens. Neither of the suggested fixes Microsoft had available
> > apply -
> > > I see NO error message, just NO update action
> > >
> > >
> >
> >
> >

[jalbert]

Patti - Thanks for the feedback. Still no joy. It looks as though the
ActiveX is being downloaded and registered, but then I'm back in the same old
loop. I did check the WuWebControlClass and it is enabled. This is a real
stumper for me. Thanks again.

Regards.

"Patti MacLeod" wrote:

> Windows Update uses an ActiveX control. Try changing the setting for ActiveX
> to "prompt" instead of "disable" and allow the ActiveX control for Windows
> Update to be d/loaded.
>
> If still no joy, and since you're running SP2, open IE and go to
> Tools>Manage Add-Ons. In the "Show" window, select "Add-ons that have been
> used by Internet Explorer" and ensure that WuWebControlClass is enabled.
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> news:9B4B2B7D-BA5C-4937-AC3F-EDBFF69C2943@microsoft.com...
> > Thanks Patti, unfortunately - no go. Starting and stopping the windows
> > update service was a new twist, I'm still getting the same circular
> results.
> >
> > All - There is an ActiveX control message that shows briefly (very
> briefly)
> > and I've set the automatic ActiveX control respone from "enabled" to
> > "disabled" as MS suggested. Anyone out there have any other ideas?
> Thanks
> > for your thoughts and help.
> >
> >
> >
> > "Patti MacLeod" wrote:
> >
> > > Hi jalbert,
> > >
> > > Give this a try and see if it resolves the problem........
> > >
> > > Go to Start>Run and key in:
> > > net.exe stop wuauserv
> > > Click on OK or hit ENTER
> > >
> > > Go to Start>Run and key in:
> > > regsvr32 wuapi.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 wups.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 wuaueng.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 wuaueng1.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 wucltui.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 wuweb.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 jscript.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 atl.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 softpub.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > regsvr32 msxml3.dll
> > > Click on OK or hit ENTER
> > > Click on OK in the RegSvr32 dialogue box
> > >
> > > Start>Run and key in:
> > > net.exe start wuauserv
> > >
> > > Now try the Windows Update site.
> > >
> > > Alternatively, you could create a command script file to run the above
> > > commands in a Command Prompt window......
> > >
> > > Go to Start>Run
> > > Key in:
> > > cmd
> > > Click on OK or hit ENTER
> > >
> > > In the Command Prompt window, key in:
> > > notepad registerit.cmd
> > > Hit ENTER
> > >
> > > A Notepad window will open with a dialogue box asking if you want to
> create
> > > a new file. Click on Yes in the dialogue box.
> > >
> > > Copy/paste the following, between but not including the asterisks, into
> the
> > > Notepad window:
> > >
> > > *********************
> > > net stop wuauserv
> > >
> > > regsvr32 /s wuapi.dll
> > >
> > > regsvr32 /s wups.dll
> > >
> > > regsvr32 /s wuaueng.dll
> > >
> > > regsvr32 /s wuaueng1.dll
> > >
> > > regsvr32 /s wucltui.dll
> > >
> > > regsvr32 /s wuweb.dll
> > >
> > > regsvr32 /s jscript.dll
> > >
> > > regsvr32 /s atl.dll
> > >
> > > regsvr32 /s softpub.dll
> > >
> > > regsvr32 /s msxml3.dll
> > >
> > > net start wuauserv
> > > **********************
> > >
> > > When finished pasting the above commands into the Notepad window, go to
> > > File>Save then File>Exit.
> > >
> > > Back in the Command Prompt window, key in:
> > > registerit.cmd
> > > Then hit ENTER
> > >
> > > When the file is done running, and you're back at the C: prompt, key in:
> > > exit
> > > Then hit ENTER
> > >
> > > Now try the Windows Update site.
> > >
> > >
> > >
> > > Regards,
> > >
> > > --
> > > Patti MacLeod
> > > Microsoft MVP - Windows Shell/User
> > >
> > > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > > news:FEEE8838-EC2F-4E4D-8053-0108C4496F4C@microsoft.com...
> > > > I had a successful SP2 installation and am now trying to apply any
> > > subsequent
> > > > updates. When I use the Windows Update site, I start by asking for
> the
> > > > Express option. I then get a screen that tells me "Files required to
> use
> > > > Windows Update are no longer registered or installed on your computer.
> To
> > > > continue:" presents me with the option to "Register or reinstall the
> files
> > > > for me now (Recommended)". I register, it appears to "register" and
> then
> > > > takes me back to the Windows Update screen. If I try "Express" again
> I go
> > > > back to the "Files required" screen - basically an endless loop
> between
> > > the
> > > > two screens. Neither of the suggested fixes Microsoft had available
> > > apply -
> > > > I see NO error message, just NO update action
> > > >
> > > >
> > >
> > >
> > >
>
>
>

[Patti MacLeod]

Perhaps there is an error number in your WindowsUpdate.log file that could
help point in the right direction for a resolution.
Take note of the date and time just prior to accessing the Windows Update
site. After connecting to the site, clicking on Express option, etc., close
Windows Update site. Now, navigate to the C:\Windows folder and open the
WindowsUpdate.log file (if there are 2 log files for Windows Update, open
the one where WindowsUpdate is displayed as one word in the filename). Copy
the entries in that file that match the date and time for which you took
note (they will be at the bottom of the file). Paste these entries into a
reply.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"jalbert" <jalbert@discussions.microsoft.com> wrote in message
news:14CA02AB-8D6C-4E46-815B-1627409293B1@microsoft.com...
> Patti - Thanks for the feedback. Still no joy. It looks as though the
> ActiveX is being downloaded and registered, but then I'm back in the same
old
> loop. I did check the WuWebControlClass and it is enabled. This is a
real
> stumper for me. Thanks again.
>
> Regards.
>
> "Patti MacLeod" wrote:
>
> > Windows Update uses an ActiveX control. Try changing the setting for
ActiveX
> > to "prompt" instead of "disable" and allow the ActiveX control for
Windows
> > Update to be d/loaded.
> >
> > If still no joy, and since you're running SP2, open IE and go to
> > Tools>Manage Add-Ons. In the "Show" window, select "Add-ons that have
been
> > used by Internet Explorer" and ensure that WuWebControlClass is enabled.
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > news:9B4B2B7D-BA5C-4937-AC3F-EDBFF69C2943@microsoft.com...
> > > Thanks Patti, unfortunately - no go. Starting and stopping the
windows
> > > update service was a new twist, I'm still getting the same circular
> > results.
> > >
> > > All - There is an ActiveX control message that shows briefly (very
> > briefly)
> > > and I've set the automatic ActiveX control respone from "enabled" to
> > > "disabled" as MS suggested. Anyone out there have any other ideas?
> > Thanks
> > > for your thoughts and help.
> > >
> > >
> > >
> > > "Patti MacLeod" wrote:
> > >
> > > > Hi jalbert,
> > > >
> > > > Give this a try and see if it resolves the problem........
> > > >
> > > > Go to Start>Run and key in:
> > > > net.exe stop wuauserv
> > > > Click on OK or hit ENTER
> > > >
> > > > Go to Start>Run and key in:
> > > > regsvr32 wuapi.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 wups.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 wuaueng.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 wuaueng1.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 wucltui.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 wuweb.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 jscript.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 atl.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 softpub.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > regsvr32 msxml3.dll
> > > > Click on OK or hit ENTER
> > > > Click on OK in the RegSvr32 dialogue box
> > > >
> > > > Start>Run and key in:
> > > > net.exe start wuauserv
> > > >
> > > > Now try the Windows Update site.
> > > >
> > > > Alternatively, you could create a command script file to run the
above
> > > > commands in a Command Prompt window......
> > > >
> > > > Go to Start>Run
> > > > Key in:
> > > > cmd
> > > > Click on OK or hit ENTER
> > > >
> > > > In the Command Prompt window, key in:
> > > > notepad registerit.cmd
> > > > Hit ENTER
> > > >
> > > > A Notepad window will open with a dialogue box asking if you want to
> > create
> > > > a new file. Click on Yes in the dialogue box.
> > > >
> > > > Copy/paste the following, between but not including the asterisks,
into
> > the
> > > > Notepad window:
> > > >
> > > > *********************
> > > > net stop wuauserv
> > > >
> > > > regsvr32 /s wuapi.dll
> > > >
> > > > regsvr32 /s wups.dll
> > > >
> > > > regsvr32 /s wuaueng.dll
> > > >
> > > > regsvr32 /s wuaueng1.dll
> > > >
> > > > regsvr32 /s wucltui.dll
> > > >
> > > > regsvr32 /s wuweb.dll
> > > >
> > > > regsvr32 /s jscript.dll
> > > >
> > > > regsvr32 /s atl.dll
> > > >
> > > > regsvr32 /s softpub.dll
> > > >
> > > > regsvr32 /s msxml3.dll
> > > >
> > > > net start wuauserv
> > > > **********************
> > > >
> > > > When finished pasting the above commands into the Notepad window, go
to
> > > > File>Save then File>Exit.
> > > >
> > > > Back in the Command Prompt window, key in:
> > > > registerit.cmd
> > > > Then hit ENTER
> > > >
> > > > When the file is done running, and you're back at the C: prompt, key
in:
> > > > exit
> > > > Then hit ENTER
> > > >
> > > > Now try the Windows Update site.
> > > >
> > > >
> > > >
> > > > Regards,
> > > >
> > > > --
> > > > Patti MacLeod
> > > > Microsoft MVP - Windows Shell/User
> > > >
> > > > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > > > news:FEEE8838-EC2F-4E4D-8053-0108C4496F4C@microsoft.com...
> > > > > I had a successful SP2 installation and am now trying to apply any
> > > > subsequent
> > > > > updates. When I use the Windows Update site, I start by asking
for
> > the
> > > > > Express option. I then get a screen that tells me "Files required
to
> > use
> > > > > Windows Update are no longer registered or installed on your
computer.
> > To
> > > > > continue:" presents me with the option to "Register or reinstall
the
> > files
> > > > > for me now (Recommended)". I register, it appears to "register"
and
> > then
> > > > > takes me back to the Windows Update screen. If I try "Express"
again
> > I go
> > > > > back to the "Files required" screen - basically an endless loop
> > between
> > > > the
> > > > > two screens. Neither of the suggested fixes Microsoft had
available
> > > > apply -
> > > > > I see NO error message, just NO update action
> > > > >
> > > > >
> > > >
> > > >
> > > >
> >
> >
> >

[elhirsch]

Patti,
I've experienced the same issue as "jalbert".
Here is the entries from the WindowsUpdate log on my PC.

2005-07-06 22:34:00 3072 4dc COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2005-07-06 22:34:00 3072 4dc COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2005-07-06 22:34:00 3072 4dc COMAPI - AuthorizationCabPath =

C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
2005-07-06 22:34:00 3956 d68 DtaStor Update service properties: service
registered with AU is

{7971F918-A847-4430-9279-4A52D1EFE18D}
2005-07-06 22:34:00 3072 4dc COMAPI - Added service, URL =
http://update.microsoft.com/microsoftupdate/
2005-07-06 22:34:00 3072 4dc COMAPI ----------- COMAPI:
IUpdateServiceManager::RegisterServiceWithAU -----------
2005-07-06 22:34:00 3072 4dc COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2005-07-06 22:34:03 3072 4dc Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2005-07-06 22:34:03 3072 4dc Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2005-07-06 22:34:03 3072 4dc Misc = Module: C:\WINDOWS\system32\muweb.dll
2005-07-06 22:34:03 3072 4dc Setup *********** Setup: Checking whether
self-update is required ***********
2005-07-06 22:34:03 3072 4dc Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2005-07-06 22:34:03 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:03 3072 4dc Setup * IsUpdateRequired = No
2005-07-06 22:34:04 3072 4dc Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2005-07-06 22:34:04 3072 4dc Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2005-07-06 22:34:04 3072 4dc Misc = Module: C:\WINDOWS\system32\wuweb.dll
2005-07-06 22:34:04 3072 4dc Setup *********** Setup: Checking whether
self-update is required ***********
2005-07-06 22:34:04 3072 4dc Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version

= 5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version

= 5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version

= 5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version

= 5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:04 3072 4dc Setup * IsUpdateRequired = No
2005-07-06 22:34:08 3072 4dc COMAPI -------------
2005-07-06 22:34:08 3072 4dc COMAPI -- START -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2005-07-06 22:34:08 3072 4dc COMAPI ---------
2005-07-06 22:34:08 3072 4dc COMAPI - Online = Yes; Ignore download
priority = No
2005-07-06 22:34:08 3072 4dc COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2005-07-06 22:34:08 3072 4dc COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2005-07-06 22:34:08 3072 4dc COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2005-07-06 22:34:08 944 490 Agent *************
2005-07-06 22:34:08 944 490 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2005-07-06 22:34:08 944 490 Agent *********
2005-07-06 22:34:09 944 490 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-07-06 22:34:09 944 490 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =

[url]https://update.microsoft.com/v6/ClientWebService/client.asmx[/url]
2005-07-06 22:34:09 944 490 PT WARNING: GetConfig failure, error =
0x80244001, soap client error = 1, soap

error code = 0, HTTP status code = 200
2005-07-06 22:34:09 944 490 PT WARNING: Sync of Updates: 0x80244001
2005-07-06 22:34:09 944 490 Agent * WARNING: Failed to synchronize, error
= 0x80244001
2005-07-06 22:34:09 944 490 Report WARNING: CEventNamespaceDefinition::Init
failed = 8024f002.
2005-07-06 22:34:09 944 490 Report WARNING: InitReportingComponents failed:
8024f002
2005-07-06 22:34:09 944 490 Agent * WARNING: Exit code = 0x80244001
2005-07-06 22:34:09 944 490 Agent *********
2005-07-06 22:34:09 944 490 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2005-07-06 22:34:09 944 490 Agent *************
2005-07-06 22:34:09 944 490 Agent WARNING: WU client failed Searching for
update with error 0x80244001
2005-07-06 22:34:09 3072 c64 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2005-07-06 22:34:10 3072 c64 COMAPI - Updates found = 0
2005-07-06 22:34:10 3072 c64 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x80244001
2005-07-06 22:34:10 3072 c64 COMAPI ---------
2005-07-06 22:34:10 3072 c64 COMAPI -- END -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2005-07-06 22:34:10 3072 c64 COMAPI -------------
2005-07-06 22:34:10 3072 4dc COMAPI WARNING: Operation failed due to earlier
error, hr=80244001
2005-07-06 22:34:10 3072 4dc COMAPI FATAL: Unable to complete asynchronous
search. (hr=80244001)
2005-07-06 22:34:14 3072 4dc Setup WARNING: Setup operation mode is Fixup
2005-07-06 22:34:14 3072 4dc Setup *********** Setup: Checking whether
self-update is required ***********
2005-07-06 22:34:14 3072 4dc Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version

= 5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version

= 5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version

= 5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version

= 5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:14 3072 4dc Setup * IsUpdateRequired = Yes
2005-07-06 22:34:15 3072 ec4 Setup *************
2005-07-06 22:34:15 3072 ec4 Setup ** START ** Setup: Downloading client CABs
2005-07-06 22:34:15 3072 ec4 Setup *********
2005-07-06 22:34:15 3072 ec4 Setup * Main CAB URL:

[url]http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/en[/url]
2005-07-06 22:34:15 3072 ec4 Setup * MUI CAB URL:

[url]http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/mui[/url]
2005-07-06 22:34:15 3072 ec4 Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2005-07-06 22:34:15 3072 ec4 Setup *********
2005-07-06 22:34:15 3072 ec4 Setup ** END ** Setup: Downloading client CABs
2005-07-06 22:34:15 3072 ec4 Setup *************
2005-07-06 22:34:15 3072 ec4 Setup *************
2005-07-06 22:34:15 3072 ec4 Setup ** START ** Setup: Installing client
binaries
2005-07-06 22:34:15 3072 ec4 Setup *********
2005-07-06 22:34:15 3072 ec4 Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2005-07-06 22:34:15 3072 ec4 Setup * Stop and start service: Yes
2005-07-06 22:34:15 944 ef0 Agent Sending shutdown notification to client
2005-07-06 22:34:15 3072 214 COMAPI WARNING: Received service
shutdown/self-update notification.
2005-07-06 22:34:15 944 ef0 Service *********
2005-07-06 22:34:15 944 ef0 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-07-06 22:34:15 944 ef0 Service *************
2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section
cdm
2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for
section cdm: status 0
2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section
iuengine
2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for
section iuengine: status 0
2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section
wuapi
2005-07-06 22:34:18 3072 ec4 Setup Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s

"C:\WINDOWS\system32\wuapi.dll"
2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for
section wuapi: status 0
2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section
wuauclt
2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for
section wuauclt: status 0
2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section
wuauclt1
2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for
section wuauclt1: status 0
2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section
wuaucpl
2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for
section wuaucpl: status 0
2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for section
wuaueng_WebSetup
2005-07-06 22:34:18 3072 ec4 Setup Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s

"C:\WINDOWS\system32\wuaueng.dll"
2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
section wuaueng_WebSetup: status 0
2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section
wuaueng1
2005-07-06 22:34:20 3072 ec4 Setup Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s

"C:\WINDOWS\system32\wuaueng1.dll"
2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
section wuaueng1: status 0
2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section
wuauserv_WebSetup
2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
section wuauserv_WebSetup: status 0
2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section
wucltui
2005-07-06 22:34:20 3072 ec4 Setup Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s

"C:\WINDOWS\system32\wucltui.dll"
2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
section wucltui: status 0
2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section
wups
2005-07-06 22:34:20 3072 ec4 Setup Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s

"C:\WINDOWS\system32\wups.dll"
2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
section wups: status 0
2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section
wups2
2005-07-06 22:34:20 3072 ec4 Setup Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s

"C:\WINDOWS\system32\wups2.dll"
2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
section wups2: status 0
2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for section
winhttp
2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
section winhttp: status 0
2005-07-06 22:34:20 3072 ec4 Setup Processing registry operations completed.
Deleting backup files.
2005-07-06 22:34:21 944 8b4 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2005-07-06 22:34:21 944 8b4 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-07-06 22:34:21 944 8b4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-07-06 22:34:21 944 8b4 Service *************
2005-07-06 22:34:21 944 8b4 Service ** START ** Service: Service startup
2005-07-06 22:34:21 944 8b4 Service *********
2005-07-06 22:34:21 944 8b4 Agent * WU client version 5.8.0.2469
2005-07-06 22:34:21 944 8b4 Agent * SusClientId =
'ed72b01f-ba89-4536-9d2f-42c3078d57ee'
2005-07-06 22:34:21 944 8b4 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2005-07-06 22:34:21 944 8b4 Agent * Access type: No proxy
2005-07-06 22:34:21 944 8b4 Agent * Network state: Connected
2005-07-06 22:34:23 3072 ec4 Setup *********
2005-07-06 22:34:23 3072 ec4 Setup ** END ** Setup: Installing client
binaries
2005-07-06 22:34:23 3072 ec4 Setup *************
2005-07-06 22:34:25 944 4cc Report WARNING: CEventNamespaceDefinition::Init
failed = 8024f002.
2005-07-06 22:34:25 944 4cc Report WARNING: InitReportingComponents failed:
8024f002
2005-07-06 22:34:25 944 4cc Agent *********** Agent: Initializing Windows
Update Agent ***********
2005-07-06 22:34:25 944 4cc Agent *********** Agent: Initializing global
settings cache ***********
2005-07-06 22:34:25 944 4cc Agent * WSUS server: <NULL>
2005-07-06 22:34:25 944 4cc Agent * WSUS status server: <NULL>
2005-07-06 22:34:25 944 4cc Agent * Target group: (Unassigned Computers)
2005-07-06 22:34:25 944 4cc Agent * Windows Update access disabled: No
2005-07-06 22:34:28 944 4cc DnldMgr Download manager restoring 0 downloads
2005-07-06 22:34:33 3072 4dc COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2005-07-06 22:34:33 3072 4dc COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2005-07-06 22:34:33 3072 4dc COMAPI - AuthorizationCabPath =

C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
2005-07-06 22:34:34 2884 3ac Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2005-07-06 22:34:34 2884 3ac Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-07-06 22:34:34 2884 3ac Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-07-06 22:34:34 2884 3ac DtaStor Update service properties: service
registered with AU is

{7971F918-A847-4430-9279-4A52D1EFE18D}
2005-07-06 22:34:34 3072 4dc COMAPI - Added service, URL =
http://update.microsoft.com/microsoftupdate/
2005-07-06 22:34:34 3072 4dc COMAPI ----------- COMAPI:
IUpdateServiceManager::RegisterServiceWithAU -----------
2005-07-06 22:34:34 3072 4dc COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2005-07-06 22:34:34 3072 4dc Setup *********** Setup: Checking whether
self-update is required ***********
2005-07-06 22:34:34 3072 4dc Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2005-07-06 22:34:34 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:34 3072 4dc Setup * IsUpdateRequired = No
2005-07-06 22:34:35 3072 4dc Setup *********** Setup: Checking whether
self-update is required ***********
2005-07-06 22:34:35 3072 4dc Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version

= 5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version

= 5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version

= 5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version

= 5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version =

5.8.0.2469, required version = 5.8.0.2469
2005-07-06 22:34:35 3072 4dc Setup * IsUpdateRequired = No


Please advise if you prefer that I e-mail this entry to you as a text file
attachment

[Patti MacLeod]

Hi elhirsch,

I noticed the 80244001 error in the log file that you posted. Often this
error occurs due to the MSXML3.dll file not being properly registered. Try
re-registering that file.....

Go to Start>Run and key in:
regsvr32 MSXML3.dll
click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box.

Now try the Windows Update site.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"elhirsch" <elhirsch@discussions.microsoft.com> wrote in message
news:7F47ABBD-036C-4991-9411-26D2B662BBCD@microsoft.com...
> Patti,
> I've experienced the same issue as "jalbert".
> Here is the entries from the WindowsUpdate log on my PC.
>
> 2005-07-06 22:34:00 3072 4dc COMAPI ----------- COMAPI:
> IUpdateServiceManager::AddService -----------
> 2005-07-06 22:34:00 3072 4dc COMAPI - ServiceId =
> {7971f918-a847-4430-9279-4a52d1efe18d}
> 2005-07-06 22:34:00 3072 4dc COMAPI - AuthorizationCabPath =
>
> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
> 2005-07-06 22:34:00 3956 d68 DtaStor Update service properties: service
> registered with AU is
>
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2005-07-06 22:34:00 3072 4dc COMAPI - Added service, URL =
> http://update.microsoft.com/microsoftupdate/
> 2005-07-06 22:34:00 3072 4dc COMAPI ----------- COMAPI:
> IUpdateServiceManager::RegisterServiceWithAU -----------
> 2005-07-06 22:34:00 3072 4dc COMAPI - ServiceId =
> {7971f918-a847-4430-9279-4a52d1efe18d}
> 2005-07-06 22:34:03 3072 4dc Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0400) ===========
> 2005-07-06 22:34:03 3072 4dc Misc = Process: C:\Program Files\Internet
> Explorer\iexplore.exe
> 2005-07-06 22:34:03 3072 4dc Misc = Module:
C:\WINDOWS\system32\muweb.dll
> 2005-07-06 22:34:03 3072 4dc Setup *********** Setup: Checking whether
> self-update is required ***********
> 2005-07-06 22:34:03 3072 4dc Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
> 2005-07-06 22:34:03 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuweb.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:03 3072 4dc Setup * IsUpdateRequired = No
> 2005-07-06 22:34:04 3072 4dc Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0400) ===========
> 2005-07-06 22:34:04 3072 4dc Misc = Process: C:\Program Files\Internet
> Explorer\iexplore.exe
> 2005-07-06 22:34:04 3072 4dc Misc = Module:
C:\WINDOWS\system32\wuweb.dll
> 2005-07-06 22:34:04 3072 4dc Setup *********** Setup: Checking whether
> self-update is required ***********
> 2005-07-06 22:34:04 3072 4dc Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
> 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\cdm.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\iuengine.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt.exe: target version
>
> = 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt1.exe: target version
>
> = 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll: target version
>
> = 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng1.dll: target version
>
> = 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wups.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:04 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wups2.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:04 3072 4dc Setup * IsUpdateRequired = No
> 2005-07-06 22:34:08 3072 4dc COMAPI -------------
> 2005-07-06 22:34:08 3072 4dc COMAPI -- START -- COMAPI: Search [ClientId
=
> MicrosoftUpdate]
> 2005-07-06 22:34:08 3072 4dc COMAPI ---------
> 2005-07-06 22:34:08 3072 4dc COMAPI - Online = Yes; Ignore download
> priority = No
> 2005-07-06 22:34:08 3072 4dc COMAPI - Criteria = "IsInstalled=0 and
> IsHidden=1"
> 2005-07-06 22:34:08 3072 4dc COMAPI - ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2005-07-06 22:34:08 3072 4dc COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2005-07-06 22:34:08 944 490 Agent *************
> 2005-07-06 22:34:08 944 490 Agent ** START ** Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2005-07-06 22:34:08 944 490 Agent *********
> 2005-07-06 22:34:09 944 490 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2005-07-06 22:34:09 944 490 PT + ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
>
> [url]https://update.microsoft.com/v6/ClientWebService/client.asmx[/url]
> 2005-07-06 22:34:09 944 490 PT WARNING: GetConfig failure, error =
> 0x80244001, soap client error = 1, soap
>
> error code = 0, HTTP status code = 200
> 2005-07-06 22:34:09 944 490 PT WARNING: Sync of Updates: 0x80244001
> 2005-07-06 22:34:09 944 490 Agent * WARNING: Failed to synchronize,
error
> = 0x80244001
> 2005-07-06 22:34:09 944 490 Report WARNING:
CEventNamespaceDefinition::Init
> failed = 8024f002.
> 2005-07-06 22:34:09 944 490 Report WARNING: InitReportingComponents
failed:
> 8024f002
> 2005-07-06 22:34:09 944 490 Agent * WARNING: Exit code = 0x80244001
> 2005-07-06 22:34:09 944 490 Agent *********
> 2005-07-06 22:34:09 944 490 Agent ** END ** Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2005-07-06 22:34:09 944 490 Agent *************
> 2005-07-06 22:34:09 944 490 Agent WARNING: WU client failed Searching for
> update with error 0x80244001
> 2005-07-06 22:34:09 3072 c64 COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2005-07-06 22:34:10 3072 c64 COMAPI - Updates found = 0
> 2005-07-06 22:34:10 3072 c64 COMAPI - WARNING: Exit code = 0x00000000,
> Result code = 0x80244001
> 2005-07-06 22:34:10 3072 c64 COMAPI ---------
> 2005-07-06 22:34:10 3072 c64 COMAPI -- END -- COMAPI: Search [ClientId
=
> MicrosoftUpdate]
> 2005-07-06 22:34:10 3072 c64 COMAPI -------------
> 2005-07-06 22:34:10 3072 4dc COMAPI WARNING: Operation failed due to
earlier
> error, hr=80244001
> 2005-07-06 22:34:10 3072 4dc COMAPI FATAL: Unable to complete asynchronous
> search. (hr=80244001)
> 2005-07-06 22:34:14 3072 4dc Setup WARNING: Setup operation mode is Fixup
> 2005-07-06 22:34:14 3072 4dc Setup *********** Setup: Checking whether
> self-update is required ***********
> 2005-07-06 22:34:14 3072 4dc Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
> 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\cdm.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\iuengine.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt.exe: target version
>
> = 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt1.exe: target version
>
> = 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll: target version
>
> = 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng1.dll: target version
>
> = 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wups.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:14 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wups2.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:14 3072 4dc Setup * IsUpdateRequired = Yes
> 2005-07-06 22:34:15 3072 ec4 Setup *************
> 2005-07-06 22:34:15 3072 ec4 Setup ** START ** Setup: Downloading client
CABs
> 2005-07-06 22:34:15 3072 ec4 Setup *********
> 2005-07-06 22:34:15 3072 ec4 Setup * Main CAB URL:
>
>
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/en
> 2005-07-06 22:34:15 3072 ec4 Setup * MUI CAB URL:
>
>
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/mui
> 2005-07-06 22:34:15 3072 ec4 Setup * Download directory:
> C:\WINDOWS\SoftwareDistribution\WebSetup
> 2005-07-06 22:34:15 3072 ec4 Setup *********
> 2005-07-06 22:34:15 3072 ec4 Setup ** END ** Setup: Downloading client
CABs
> 2005-07-06 22:34:15 3072 ec4 Setup *************
> 2005-07-06 22:34:15 3072 ec4 Setup *************
> 2005-07-06 22:34:15 3072 ec4 Setup ** START ** Setup: Installing client
> binaries
> 2005-07-06 22:34:15 3072 ec4 Setup *********
> 2005-07-06 22:34:15 3072 ec4 Setup * Download directory:
> C:\WINDOWS\SoftwareDistribution\WebSetup
> 2005-07-06 22:34:15 3072 ec4 Setup * Stop and start service: Yes
> 2005-07-06 22:34:15 944 ef0 Agent Sending shutdown notification to client
> 2005-07-06 22:34:15 3072 214 COMAPI WARNING: Received service
> shutdown/self-update notification.
> 2005-07-06 22:34:15 944 ef0 Service *********
> 2005-07-06 22:34:15 944 ef0 Service ** END ** Service: Service exit
> [Exit code = 0x240001]
> 2005-07-06 22:34:15 944 ef0 Service *************
> 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for
section
> cdm
> 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for
> section cdm: status 0
> 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for
section
> iuengine
> 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for
> section iuengine: status 0
> 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for
section
> wuapi
> 2005-07-06 22:34:18 3072 ec4 Setup Registering binary:
> C:\WINDOWS\system32\regsvr32.exe /s
>
> "C:\WINDOWS\system32\wuapi.dll"
> 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for
> section wuapi: status 0
> 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for
section
> wuauclt
> 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for
> section wuauclt: status 0
> 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for
section
> wuauclt1
> 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for
> section wuauclt1: status 0
> 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for
section
> wuaucpl
> 2005-07-06 22:34:18 3072 ec4 Setup Completed registration operations for
> section wuaucpl: status 0
> 2005-07-06 22:34:18 3072 ec4 Setup Starting registry operations for
section
> wuaueng_WebSetup
> 2005-07-06 22:34:18 3072 ec4 Setup Registering binary:
> C:\WINDOWS\system32\regsvr32.exe /s
>
> "C:\WINDOWS\system32\wuaueng.dll"
> 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
> section wuaueng_WebSetup: status 0
> 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for
section
> wuaueng1
> 2005-07-06 22:34:20 3072 ec4 Setup Registering binary:
> C:\WINDOWS\system32\regsvr32.exe /s
>
> "C:\WINDOWS\system32\wuaueng1.dll"
> 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
> section wuaueng1: status 0
> 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for
section
> wuauserv_WebSetup
> 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
> section wuauserv_WebSetup: status 0
> 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for
section
> wucltui
> 2005-07-06 22:34:20 3072 ec4 Setup Registering binary:
> C:\WINDOWS\system32\regsvr32.exe /s
>
> "C:\WINDOWS\system32\wucltui.dll"
> 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
> section wucltui: status 0
> 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for
section
> wups
> 2005-07-06 22:34:20 3072 ec4 Setup Registering binary:
> C:\WINDOWS\system32\regsvr32.exe /s
>
> "C:\WINDOWS\system32\wups.dll"
> 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
> section wups: status 0
> 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for
section
> wups2
> 2005-07-06 22:34:20 3072 ec4 Setup Registering binary:
> C:\WINDOWS\system32\regsvr32.exe /s
>
> "C:\WINDOWS\system32\wups2.dll"
> 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
> section wups2: status 0
> 2005-07-06 22:34:20 3072 ec4 Setup Starting registry operations for
section
> winhttp
> 2005-07-06 22:34:20 3072 ec4 Setup Completed registration operations for
> section winhttp: status 0
> 2005-07-06 22:34:20 3072 ec4 Setup Processing registry operations
completed.
> Deleting backup files.
> 2005-07-06 22:34:21 944 8b4 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0400) ===========
> 2005-07-06 22:34:21 944 8b4 Misc = Process:
C:\WINDOWS\System32\svchost.exe
> 2005-07-06 22:34:21 944 8b4 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
> 2005-07-06 22:34:21 944 8b4 Service *************
> 2005-07-06 22:34:21 944 8b4 Service ** START ** Service: Service startup
> 2005-07-06 22:34:21 944 8b4 Service *********
> 2005-07-06 22:34:21 944 8b4 Agent * WU client version 5.8.0.2469
> 2005-07-06 22:34:21 944 8b4 Agent * SusClientId =
> 'ed72b01f-ba89-4536-9d2f-42c3078d57ee'
> 2005-07-06 22:34:21 944 8b4 Agent * Base directory:
> C:\WINDOWS\SoftwareDistribution
> 2005-07-06 22:34:21 944 8b4 Agent * Access type: No proxy
> 2005-07-06 22:34:21 944 8b4 Agent * Network state: Connected
> 2005-07-06 22:34:23 3072 ec4 Setup *********
> 2005-07-06 22:34:23 3072 ec4 Setup ** END ** Setup: Installing client
> binaries
> 2005-07-06 22:34:23 3072 ec4 Setup *************
> 2005-07-06 22:34:25 944 4cc Report WARNING:
CEventNamespaceDefinition::Init
> failed = 8024f002.
> 2005-07-06 22:34:25 944 4cc Report WARNING: InitReportingComponents
failed:
> 8024f002
> 2005-07-06 22:34:25 944 4cc Agent *********** Agent: Initializing Windows
> Update Agent ***********
> 2005-07-06 22:34:25 944 4cc Agent *********** Agent: Initializing global
> settings cache ***********
> 2005-07-06 22:34:25 944 4cc Agent * WSUS server: <NULL>
> 2005-07-06 22:34:25 944 4cc Agent * WSUS status server: <NULL>
> 2005-07-06 22:34:25 944 4cc Agent * Target group: (Unassigned Computers)
> 2005-07-06 22:34:25 944 4cc Agent * Windows Update access disabled: No
> 2005-07-06 22:34:28 944 4cc DnldMgr Download manager restoring 0 downloads
> 2005-07-06 22:34:33 3072 4dc COMAPI ----------- COMAPI:
> IUpdateServiceManager::AddService -----------
> 2005-07-06 22:34:33 3072 4dc COMAPI - ServiceId =
> {7971f918-a847-4430-9279-4a52d1efe18d}
> 2005-07-06 22:34:33 3072 4dc COMAPI - AuthorizationCabPath =
>
> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
> 2005-07-06 22:34:34 2884 3ac Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0400) ===========
> 2005-07-06 22:34:34 2884 3ac Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
> 2005-07-06 22:34:34 2884 3ac Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
> 2005-07-06 22:34:34 2884 3ac DtaStor Update service properties: service
> registered with AU is
>
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2005-07-06 22:34:34 3072 4dc COMAPI - Added service, URL =
> http://update.microsoft.com/microsoftupdate/
> 2005-07-06 22:34:34 3072 4dc COMAPI ----------- COMAPI:
> IUpdateServiceManager::RegisterServiceWithAU -----------
> 2005-07-06 22:34:34 3072 4dc COMAPI - ServiceId =
> {7971f918-a847-4430-9279-4a52d1efe18d}
> 2005-07-06 22:34:34 3072 4dc Setup *********** Setup: Checking whether
> self-update is required ***********
> 2005-07-06 22:34:34 3072 4dc Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
> 2005-07-06 22:34:34 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuweb.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:34 3072 4dc Setup * IsUpdateRequired = No
> 2005-07-06 22:34:35 3072 4dc Setup *********** Setup: Checking whether
> self-update is required ***********
> 2005-07-06 22:34:35 3072 4dc Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
> 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\cdm.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\iuengine.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt.exe: target version
>
> = 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt1.exe: target version
>
> = 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll: target version
>
> = 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng1.dll: target version
>
> = 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wups.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:35 3072 4dc Setup Update NOT required for
> C:\WINDOWS\system32\wups2.dll: target version =
>
> 5.8.0.2469, required version = 5.8.0.2469
> 2005-07-06 22:34:35 3072 4dc Setup * IsUpdateRequired = No
>
>
> Please advise if you prefer that I e-mail this entry to you as a text file
> attachment
>
>

[jalbert]

Patti - Here is the log file contents. Looks like there were 5 updates
found, but there is a recurring fatal event. Thanks.

2005-07-07 06:20:26 1148 7cc AU ## START ## AU: Search for updates
2005-07-07 06:20:26 1148 7cc AU #########
2005-07-07 06:20:26 1148 7cc AU <<## SUBMITTED ## AU: Search for updates
[CallId = {0DD88C16-797C-42BA-9B20-C18EBA75F481}]
2005-07-07 06:20:26 1148 670 Agent *************
2005-07-07 06:20:26 1148 670 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-07-07 06:20:26 1148 670 Agent *********
2005-07-07 06:20:55 1148 670 Setup *********** Setup: Checking whether
self-update is required ***********
2005-07-07 06:20:55 1148 670 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2005-07-07 06:20:55 1148 670 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-07-07 06:20:55 1148 670 Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-07 06:20:55 1148 670 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-07 06:20:55 1148 670 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-07 06:20:56 1148 670 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-07 06:20:56 1148 670 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-07 06:20:56 1148 670 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-07 06:20:56 1148 670 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-07 06:20:57 1148 670 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-07-07 06:20:57 1148 670 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-07-07 06:20:57 1148 670 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-07 06:20:57 1148 670 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-07-07 06:20:57 1148 670 Setup * IsUpdateRequired = No
2005-07-07 06:21:34 1148 670 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-07-07 06:21:34 1148 670 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
[url]https://update.microsoft.com/v6/ClientWebService/client.asmx[/url]
2005-07-07 06:21:37 1148 670 Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80040154
2005-07-07 06:21:40 1148 670 Agent WARNING: Failed to evaluate Installed
rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, error = 0x80040154
2005-07-07 06:21:41 1148 670 Agent WARNING: Failed to evaluate Installed
rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.101, error =
0x80040154
2005-07-07 06:21:55 1148 670 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2005-07-07 06:21:55 1148 670 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
[url]https://update.microsoft.com/v6/ClientWebService/client.asmx[/url]
2005-07-07 06:21:57 1148 670 Agent * Added update
{E5F21832-ED23-4339-BA4C-F63089DD1AE8}.103 to search result
2005-07-07 06:21:57 1148 670 Agent Update
{F40BE46A-2611-47F5-B570-FBE4E8690AFC}.103 is pruned out due to potential
supersedence
2005-07-07 06:21:57 1148 670 Agent * Added update
{6917A042-BA50-4723-A0C3-3783A8DDC28B}.10 to search result
2005-07-07 06:21:57 1148 670 Agent * Added update
{BB758AAA-8024-44D0-8434-73CEFE8CA80B}.10 to search result
2005-07-07 06:21:57 1148 670 Agent Update
{4E57D979-58B2-4D06-8233-689BA4F10116}.10 is pruned out due to potential
supersedence
2005-07-07 06:21:57 1148 670 Agent * Added update
{1FD3B3AC-9E83-4286-8369-D122669C24F6}.11 to search result
2005-07-07 06:21:57 1148 670 Agent Update
{A2D28A3A-34AD-4044-A890-3231305FCF5F}.50 is pruned out due to potential
supersedence
2005-07-07 06:21:57 1148 670 Agent * Added update
{674807A6-9965-47C5-997A-E29CC6B5F7B8}.100 to search result
2005-07-07 06:21:57 1148 670 Agent * Found 5 updates and 10 categories in
search
2005-07-07 06:21:57 1148 670 Report *********** Report: Initializing static
reporting data ***********
2005-07-07 06:21:57 1148 670 Report * OS Version = 5.1.2600.2.0.65792
2005-07-07 06:21:57 1148 670 Report WARNING: Failed to load reporting
information from Win32_ComputerSystem with hr = 80040154.
2005-07-07 06:21:57 1148 670 Report WARNING: Failed to load reporting
information from Win32_BiosProperties with hr = 80040154.
2005-07-07 06:21:57 1148 670 Report * Locale ID = 1033
2005-07-07 06:21:57 1148 670 Agent *********
2005-07-07 06:21:57 1148 670 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-07-07 06:21:57 1148 670 Agent *************
2005-07-07 06:21:57 1148 670 AU >>## RESUMED ## AU: Search for updates
[CallId = {0DD88C16-797C-42BA-9B20-C18EBA75F481}]
2005-07-07 06:21:57 1148 670 AU # 5 updates detected
2005-07-07 06:21:57 1148 670 AU #########
2005-07-07 06:21:57 1148 670 AU ## END ## AU: Search for updates [CallId
= {0DD88C16-797C-42BA-9B20-C18EBA75F481}]
2005-07-07 06:21:57 1148 670 AU #############
2005-07-07 06:21:57 1148 670 AU AU setting next detection timeout to
2005-07-08 06:26:27
2005-07-07 06:21:57 1148 670 AU AU setting pending client directive to
'Download Approval'
2005-07-07 06:22:02 1148 670 Report REPORT EVENT:
{5CC04F75-1984-41B8-87CD-99777ED90D22} 2005-07-07
06:21:57-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
2005-07-07 06:22:11 1148 7cc AU AU found 1 sessions to launch client into
2005-07-07 06:22:11 1148 7cc AU Launched new AU client for directive
'Download Approval', session id = 0x0
2005-07-07 06:22:12 3512 dbc Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2005-07-07 06:22:12 3512 dbc Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-07-07 06:22:12 3512 dbc AUClnt Launched Client UI process
2005-07-07 06:22:18 3512 dbc AUClnt FATAL: Failed to get agent interface
pointers, hr=80040154
2005-07-07 06:22:18 1148 7cc AU AU setting pending client directive to
'Download Approval'
2005-07-07 06:22:32 1148 7cc AU AU found 1 sessions to launch client into
2005-07-07 06:22:32 1148 7cc AU Launched new AU client for directive
'Download Approval', session id = 0x0
2005-07-07 06:22:32 3692 e70 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2005-07-07 06:22:32 3692 e70 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-07-07 06:22:32 3692 e70 AUClnt Launched Client UI process
2005-07-07 06:22:38 3692 e70 AUClnt FATAL: Failed to get agent interface
pointers, hr=80040154
2005-07-07 06:22:38 1148 7cc AU AU setting pending client directive to
'Download Approval'
2005-07-07 06:22:52 1148 7cc AU AU found 1 sessions to launch client into
2005-07-07 06:22:52 1148 7cc AU Launched new AU client for directive
'Download Approval', session id = 0x0
2005-07-07 06:22:52 3848 f0c Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2005-07-07 06:22:52 3848 f0c Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-07-07 06:22:52 3848 f0c AUClnt Launched Client UI process
2005-07-07 06:22:58 3848 f0c AUClnt FATAL: Failed to get agent interface
pointers, hr=80040154
2005-07-07 06:22:58 1148 7cc AU AU setting pending client directive to
'Download Approval'
2005-07-07 06:23:12 1148 7cc AU AU found 1 sessions to launch client into
2005-07-07 06:23:12 1148 7cc AU Launched new AU client for directive
'Download Approval', session id = 0x0
2005-07-07 06:23:12 3924 f58 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2005-07-07 06:23:12 3924 f58 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-07-07 06:23:12 3924 f58 AUClnt Launched Client UI process
2005-07-07 06:23:18 3924 f58 AUClnt FATAL: Failed to get agent interface
pointers, hr=80040154
2005-07-07 06:23:18 1148 7cc AU AU setting pending client directive to
'Download Approval'
2005-07-07 06:23:32 1148 7cc AU AU found 1 sessions to launch client into
2005-07-07 06:23:32 1148 7cc AU Launched new AU client for directive
'Download Approval', session id = 0x0
2005-07-07 06:23:33 4040 fcc Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2005-07-07 06:23:33 4040 fcc Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-07-07 06:23:33 4040 fcc AUClnt Launched Client UI process
2005-07-07 06:23:39 4040 fcc AUClnt FATAL: Failed to get agent interface
pointers, hr=80040154
2005-07-07 06:23:39 1148 7cc AU AU setting pending client directive to
'Download Approval'
2005-07-07 06:23:53 1148 7cc AU AU found 1 sessions to launch client into
2005-07-07 06:23:53 1148 7cc AU Launched new AU client for directive
'Download Approval', session id = 0x0
2005-07-07 06:23:53 4084 ff8 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2005-07-07 06:23:53 4084 ff8 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-07-07 06:23:53 4084 ff8 AUClnt Launched Client UI process
2005-07-07 06:23:59 4084 ff8 AUClnt FATAL: Failed to get agent interface
pointers, hr=80040154
2005-07-07 06:23:59 1148 7cc AU AU setting pending client directive to
'Download Approval'



"Patti MacLeod" wrote:
[color=blue]
> Perhaps there is an error number in your WindowsUpdate.log file that could
> help point in the right direction for a resolution.
> Take note of the date and time just prior to accessing the Windows Update
> site. After connecting to the site, clicking on Express option, etc., close
> Windows Update site. Now, navigate to the C:\Windows folder and open the
> WindowsUpdate.log file (if there are 2 log files for Windows Update, open
> the one where WindowsUpdate is displayed as one word in the filename). Copy
> the entries in that file that match the date and time for which you took
> note (they will be at the bottom of the file). Paste these entries into a
> reply.
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> news:14CA02AB-8D6C-4E46-815B-1627409293B1@microsoft.com...[color=green]
> > Patti - Thanks for the feedback. Still no joy. It looks as though the
> > ActiveX is being downloaded and registered, but then I'm back in the same[/color]
> old[color=green]
> > loop. I did check the WuWebControlClass and it is enabled. This is a[/color]
> real[color=green]
> > stumper for me. Thanks again.
> >
> > Regards.
> >
> > "Patti MacLeod" wrote:
> >[color=darkred]
> > > Windows Update uses an ActiveX control. Try changing the setting for[/color][/color]
> ActiveX[color=green][color=darkred]
> > > to "prompt" instead of "disable" and allow the ActiveX control for[/color][/color]
> Windows[color=green][color=darkred]
> > > Update to be d/loaded.
> > >
> > > If still no joy, and since you're running SP2, open IE and go to
> > > Tools>Manage Add-Ons. In the "Show" window, select "Add-ons that have[/color][/color]
> been[color=green][color=darkred]
> > > used by Internet Explorer" and ensure that WuWebControlClass is enabled.
> > >
> > >
> > >
> > > Regards,
> > >
> > > --
> > > Patti MacLeod
> > > Microsoft MVP - Windows Shell/User
> > >
> > > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > > news:9B4B2B7D-BA5C-4937-AC3F-EDBFF69C2943@microsoft.com...
> > > > Thanks Patti, unfortunately - no go. Starting and stopping the[/color][/color]
> windows[color=green][color=darkred]
> > > > update service was a new twist, I'm still getting the same circular
> > > results.
> > > >
> > > > All - There is an ActiveX control message that shows briefly (very
> > > briefly)
> > > > and I've set the automatic ActiveX control respone from "enabled" to
> > > > "disabled" as MS suggested. Anyone out there have any other ideas?
> > > Thanks
> > > > for your thoughts and help.
> > > >
> > > >
> > > >
> > > > "Patti MacLeod" wrote:
> > > >
> > > > > Hi jalbert,
> > > > >
> > > > > Give this a try and see if it resolves the problem........
> > > > >
> > > > > Go to Start>Run and key in:
> > > > > net.exe stop wuauserv
> > > > > Click on OK or hit ENTER
> > > > >
> > > > > Go to Start>Run and key in:
> > > > > regsvr32 wuapi.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 wups.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 wuaueng.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 wuaueng1.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 wucltui.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 wuweb.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 jscript.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 atl.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 softpub.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > regsvr32 msxml3.dll
> > > > > Click on OK or hit ENTER
> > > > > Click on OK in the RegSvr32 dialogue box
> > > > >
> > > > > Start>Run and key in:
> > > > > net.exe start wuauserv
> > > > >
> > > > > Now try the Windows Update site.
> > > > >
> > > > > Alternatively, you could create a command script file to run the[/color][/color]
> above[color=green][color=darkred]
> > > > > commands in a Command Prompt window......
> > > > >
> > > > > Go to Start>Run
> > > > > Key in:
> > > > > cmd
> > > > > Click on OK or hit ENTER
> > > > >
> > > > > In the Command Prompt window, key in:
> > > > > notepad registerit.cmd
> > > > > Hit ENTER
> > > > >
> > > > > A Notepad window will open with a dialogue box asking if you want to
> > > create
> > > > > a new file. Click on Yes in the dialogue box.
> > > > >
> > > > > Copy/paste the following, between but not including the asterisks,[/color][/color]
> into[color=green][color=darkred]
> > > the
> > > > > Notepad window:
> > > > >
> > > > > *********************
> > > > > net stop wuauserv
> > > > >
> > > > > regsvr32 /s wuapi.dll
> > > > >
> > > > > regsvr32 /s wups.dll
> > > > >
> > > > > regsvr32 /s wuaueng.dll
> > > > >
> > > > > regsvr32 /s wuaueng1.dll
> > > > >
> > > > > regsvr32 /s wucltui.dll
> > > > >
> > > > > regsvr32 /s wuweb.dll
> > > > >
> > > > > regsvr32 /s jscript.dll
> > > > >
> > > > > regsvr32 /s atl.dll
> > > > >
> > > > > regsvr32 /s softpub.dll
> > > > >
> > > > > regsvr32 /s msxml3.dll
> > > > >
> > > > > net start wuauserv
> > > > > **********************
> > > > >
> > > > > When finished pasting the above commands into the Notepad window, go[/color][/color]
> to[color=green][color=darkred]
> > > > > File>Save then File>Exit.
> > > > >
> > > > > Back in the Command Prompt window, key in:
> > > > > registerit.cmd
> > > > > Then hit ENTER
> > > > >
> > > > > When the file is done running, and you're back at the C: prompt, key[/color][/color]
> in:[color=green][color=darkred]
> > > > > exit
> > > > > Then hit ENTER
> > > > >
> > > > > Now try the Windows Update site.
> > > > >
> > > > >
> > > > >
> > > > > Regards,
> > > > >
> > > > > --
> > > > > Patti MacLeod
> > > > > Microsoft MVP - Windows Shell/User
> > > > >
> > > > > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > > > > news:FEEE8838-EC2F-4E4D-8053-0108C4496F4C@microsoft.com...
> > > > > > I had a successful SP2 installation and am now trying to apply any
> > > > > subsequent
> > > > > > updates. When I use the Windows Update site, I start by asking[/color][/color]
> for[color=green][color=darkred]
> > > the
> > > > > > Express option. I then get a screen that tells me "Files required[/color][/color]
> to[color=green][color=darkred]
> > > use
> > > > > > Windows Update are no longer registered or installed on your[/color][/color]
> computer.[color=green][color=darkred]
> > > To
> > > > > > continue:" presents me with the option to "Register or reinstall[/color][/color]
> the[color=green][color=darkred]
> > > files
> > > > > > for me now (Recommended)". I register, it appears to "register"[/color][/color]
> and[color=green][color=darkred]
> > > then
> > > > > > takes me back to the Windows Update screen. If I try "Express"[/color][/color]
> again[color=green][color=darkred]
> > > I go
> > > > > > back to the "Files required" screen - basically an endless loop
> > > between
> > > > > the
> > > > > > two screens. Neither of the suggested fixes Microsoft had[/color][/color]
> available[color=green][color=darkred]
> > > > > apply -
> > > > > > I see NO error message, just NO update action
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >[/color][/color]
>
>
>[/color]

[Patti MacLeod]

I did some searching of the error #0x80040154 and the most common cause is
the MSXML3.dll file being not properly registered. To re-register it.......

Start>Run and key in:
regsvr32 MSXML3.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Unfortunately, that is one of the dll registration entries that was in my
first response, so you should have already performed the re-registration to
no avail.

The only other thing that I can think of, at the moment, for you to try is
to d/load and install Microsoft XML Parser (MSXML) 3.0 Service Pack 5 (SP5):
http://www.microsoft.com/downloads/details.aspx?FamilyID=4a3ad088-a893-4f0b-a932-5e024e74519f&DisplayLang=en



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"jalbert" <jalbert@discussions.microsoft.com> wrote in message
news:BC4E3495-FD6E-48CF-BFD7-D130C9206126@microsoft.com...
> Patti - Here is the log file contents. Looks like there were 5 updates
> found, but there is a recurring fatal event. Thanks.
>
> 2005-07-07 06:20:26 1148 7cc AU ## START ## AU: Search for updates
> 2005-07-07 06:20:26 1148 7cc AU #########
> 2005-07-07 06:20:26 1148 7cc AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {0DD88C16-797C-42BA-9B20-C18EBA75F481}]
> 2005-07-07 06:20:26 1148 670 Agent *************
> 2005-07-07 06:20:26 1148 670 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2005-07-07 06:20:26 1148 670 Agent *********
> 2005-07-07 06:20:55 1148 670 Setup *********** Setup: Checking whether
> self-update is required ***********
> 2005-07-07 06:20:55 1148 670 Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
> 2005-07-07 06:20:55 1148 670 Setup Update NOT required for
> C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version
=
> 5.8.0.2469
> 2005-07-07 06:20:55 1148 670 Setup Update NOT required for
> C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-07-07 06:20:55 1148 670 Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required
version
> = 5.8.0.2469
> 2005-07-07 06:20:55 1148 670 Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-07-07 06:20:56 1148 670 Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-07-07 06:20:56 1148 670 Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-07-07 06:20:56 1148 670 Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-07-07 06:20:56 1148 670 Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-07-07 06:20:57 1148 670 Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2005-07-07 06:20:57 1148 670 Setup Update NOT required for
> C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required
version =
> 5.8.0.2469
> 2005-07-07 06:20:57 1148 670 Setup Update NOT required for
> C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required
version
> = 5.8.0.2469
> 2005-07-07 06:20:57 1148 670 Setup Update NOT required for
> C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required
version
> = 5.8.0.2469
> 2005-07-07 06:20:57 1148 670 Setup * IsUpdateRequired = No
> 2005-07-07 06:21:34 1148 670 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2005-07-07 06:21:34 1148 670 PT + ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> [url]https://update.microsoft.com/v6/ClientWebService/client.asmx[/url]
> 2005-07-07 06:21:37 1148 670 Agent WARNING: Failed to evaluate Installed
> rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
> 0x80040154
> 2005-07-07 06:21:40 1148 670 Agent WARNING: Failed to evaluate Installed
> rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, error =
0x80040154
> 2005-07-07 06:21:41 1148 670 Agent WARNING: Failed to evaluate Installed
> rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.101, error =
> 0x80040154
> 2005-07-07 06:21:55 1148 670 PT +++++++++++ PT: Synchronizing extended
> update info +++++++++++
> 2005-07-07 06:21:55 1148 670 PT + ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> [url]https://update.microsoft.com/v6/ClientWebService/client.asmx[/url]
> 2005-07-07 06:21:57 1148 670 Agent * Added update
> {E5F21832-ED23-4339-BA4C-F63089DD1AE8}.103 to search result
> 2005-07-07 06:21:57 1148 670 Agent Update
> {F40BE46A-2611-47F5-B570-FBE4E8690AFC}.103 is pruned out due to potential
> supersedence
> 2005-07-07 06:21:57 1148 670 Agent * Added update
> {6917A042-BA50-4723-A0C3-3783A8DDC28B}.10 to search result
> 2005-07-07 06:21:57 1148 670 Agent * Added update
> {BB758AAA-8024-44D0-8434-73CEFE8CA80B}.10 to search result
> 2005-07-07 06:21:57 1148 670 Agent Update
> {4E57D979-58B2-4D06-8233-689BA4F10116}.10 is pruned out due to potential
> supersedence
> 2005-07-07 06:21:57 1148 670 Agent * Added update
> {1FD3B3AC-9E83-4286-8369-D122669C24F6}.11 to search result
> 2005-07-07 06:21:57 1148 670 Agent Update
> {A2D28A3A-34AD-4044-A890-3231305FCF5F}.50 is pruned out due to potential
> supersedence
> 2005-07-07 06:21:57 1148 670 Agent * Added update
> {674807A6-9965-47C5-997A-E29CC6B5F7B8}.100 to search result
> 2005-07-07 06:21:57 1148 670 Agent * Found 5 updates and 10 categories
in
> search
> 2005-07-07 06:21:57 1148 670 Report *********** Report: Initializing
static
> reporting data ***********
> 2005-07-07 06:21:57 1148 670 Report * OS Version = 5.1.2600.2.0.65792
> 2005-07-07 06:21:57 1148 670 Report WARNING: Failed to load reporting
> information from Win32_ComputerSystem with hr = 80040154.
> 2005-07-07 06:21:57 1148 670 Report WARNING: Failed to load reporting
> information from Win32_BiosProperties with hr = 80040154.
> 2005-07-07 06:21:57 1148 670 Report * Locale ID = 1033
> 2005-07-07 06:21:57 1148 670 Agent *********
> 2005-07-07 06:21:57 1148 670 Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2005-07-07 06:21:57 1148 670 Agent *************
> 2005-07-07 06:21:57 1148 670 AU >>## RESUMED ## AU: Search for updates
> [CallId = {0DD88C16-797C-42BA-9B20-C18EBA75F481}]
> 2005-07-07 06:21:57 1148 670 AU # 5 updates detected
> 2005-07-07 06:21:57 1148 670 AU #########
> 2005-07-07 06:21:57 1148 670 AU ## END ## AU: Search for updates
[CallId[color=blue]
> = {0DD88C16-797C-42BA-9B20-C18EBA75F481}]
> 2005-07-07 06:21:57 1148 670 AU #############
> 2005-07-07 06:21:57 1148 670 AU AU setting next detection timeout to
> 2005-07-08 06:26:27
> 2005-07-07 06:21:57 1148 670 AU AU setting pending client directive to
> 'Download Approval'
> 2005-07-07 06:22:02 1148 670 Report REPORT EVENT:
> {5CC04F75-1984-41B8-87CD-99777ED90D22} 2005-07-07
> 06:21:57-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0[/color]
AutomaticUpdates Success Software Synchronization Agent has finished
detecting items.[color=blue]
> 2005-07-07 06:22:11 1148 7cc AU AU found 1 sessions to launch client into
> 2005-07-07 06:22:11 1148 7cc AU Launched new AU client for directive
> 'Download Approval', session id = 0x0
> 2005-07-07 06:22:12 3512 dbc Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0400) ===========
> 2005-07-07 06:22:12 3512 dbc Misc = Process:[/color]
C:\WINDOWS\system32\wuauclt.exe[color=blue]
> 2005-07-07 06:22:12 3512 dbc AUClnt Launched Client UI process
> 2005-07-07 06:22:18 3512 dbc AUClnt FATAL: Failed to get agent interface
> pointers, hr=80040154
> 2005-07-07 06:22:18 1148 7cc AU AU setting pending client directive to
> 'Download Approval'
> 2005-07-07 06:22:32 1148 7cc AU AU found 1 sessions to launch client into
> 2005-07-07 06:22:32 1148 7cc AU Launched new AU client for directive
> 'Download Approval', session id = 0x0
> 2005-07-07 06:22:32 3692 e70 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0400) ===========
> 2005-07-07 06:22:32 3692 e70 Misc = Process:[/color]
C:\WINDOWS\system32\wuauclt.exe[color=blue]
> 2005-07-07 06:22:32 3692 e70 AUClnt Launched Client UI process
> 2005-07-07 06:22:38 3692 e70 AUClnt FATAL: Failed to get agent interface
> pointers, hr=80040154
> 2005-07-07 06:22:38 1148 7cc AU AU setting pending client directive to
> 'Download Approval'
> 2005-07-07 06:22:52 1148 7cc AU AU found 1 sessions to launch client into
> 2005-07-07 06:22:52 1148 7cc AU Launched new AU client for directive
> 'Download Approval', session id = 0x0
> 2005-07-07 06:22:52 3848 f0c Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0400) ===========
> 2005-07-07 06:22:52 3848 f0c Misc = Process:[/color]
C:\WINDOWS\system32\wuauclt.exe[color=blue]
> 2005-07-07 06:22:52 3848 f0c AUClnt Launched Client UI process
> 2005-07-07 06:22:58 3848 f0c AUClnt FATAL: Failed to get agent interface
> pointers, hr=80040154
> 2005-07-07 06:22:58 1148 7cc AU AU setting pending client directive to
> 'Download Approval'
> 2005-07-07 06:23:12 1148 7cc AU AU found 1 sessions to launch client into
> 2005-07-07 06:23:12 1148 7cc AU Launched new AU client for directive
> 'Download Approval', session id = 0x0
> 2005-07-07 06:23:12 3924 f58 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0400) ===========
> 2005-07-07 06:23:12 3924 f58 Misc = Process:[/color]
C:\WINDOWS\system32\wuauclt.exe[color=blue]
> 2005-07-07 06:23:12 3924 f58 AUClnt Launched Client UI process
> 2005-07-07 06:23:18 3924 f58 AUClnt FATAL: Failed to get agent interface
> pointers, hr=80040154
> 2005-07-07 06:23:18 1148 7cc AU AU setting pending client directive to
> 'Download Approval'
> 2005-07-07 06:23:32 1148 7cc AU AU found 1 sessions to launch client into
> 2005-07-07 06:23:32 1148 7cc AU Launched new AU client for directive
> 'Download Approval', session id = 0x0
> 2005-07-07 06:23:33 4040 fcc Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0400) ===========
> 2005-07-07 06:23:33 4040 fcc Misc = Process:[/color]
C:\WINDOWS\system32\wuauclt.exe[color=blue]
> 2005-07-07 06:23:33 4040 fcc AUClnt Launched Client UI process
> 2005-07-07 06:23:39 4040 fcc AUClnt FATAL: Failed to get agent interface
> pointers, hr=80040154
> 2005-07-07 06:23:39 1148 7cc AU AU setting pending client directive to
> 'Download Approval'
> 2005-07-07 06:23:53 1148 7cc AU AU found 1 sessions to launch client into
> 2005-07-07 06:23:53 1148 7cc AU Launched new AU client for directive
> 'Download Approval', session id = 0x0
> 2005-07-07 06:23:53 4084 ff8 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0400) ===========
> 2005-07-07 06:23:53 4084 ff8 Misc = Process:[/color]
C:\WINDOWS\system32\wuauclt.exe[color=blue]
> 2005-07-07 06:23:53 4084 ff8 AUClnt Launched Client UI process
> 2005-07-07 06:23:59 4084 ff8 AUClnt FATAL: Failed to get agent interface
> pointers, hr=80040154
> 2005-07-07 06:23:59 1148 7cc AU AU setting pending client directive to
> 'Download Approval'
>
>
>
> "Patti MacLeod" wrote:
>[color=green]
> > Perhaps there is an error number in your WindowsUpdate.log file that[/color][/color]
could[color=blue][color=green]
> > help point in the right direction for a resolution.
> > Take note of the date and time just prior to accessing the Windows[/color][/color]
Update[color=blue][color=green]
> > site. After connecting to the site, clicking on Express option, etc.,[/color][/color]
close[color=blue][color=green]
> > Windows Update site. Now, navigate to the C:\Windows folder and open the
> > WindowsUpdate.log file (if there are 2 log files for Windows Update,[/color][/color]
open[color=blue][color=green]
> > the one where WindowsUpdate is displayed as one word in the filename).[/color][/color]
Copy[color=blue][color=green]
> > the entries in that file that match the date and time for which you took
> > note (they will be at the bottom of the file). Paste these entries into[/color][/color]
a[color=blue][color=green]
> > reply.
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > news:14CA02AB-8D6C-4E46-815B-1627409293B1@microsoft.com...[color=darkred]
> > > Patti - Thanks for the feedback. Still no joy. It looks as though[/color][/color][/color]
the[color=blue][color=green][color=darkred]
> > > ActiveX is being downloaded and registered, but then I'm back in the[/color][/color][/color]
same[color=blue][color=green]
> > old[color=darkred]
> > > loop. I did check the WuWebControlClass and it is enabled. This is a[/color]
> > real[color=darkred]
> > > stumper for me. Thanks again.
> > >
> > > Regards.
> > >
> > > "Patti MacLeod" wrote:
> > >
> > > > Windows Update uses an ActiveX control. Try changing the setting for[/color]
> > ActiveX[color=darkred]
> > > > to "prompt" instead of "disable" and allow the ActiveX control for[/color]
> > Windows[color=darkred]
> > > > Update to be d/loaded.
> > > >
> > > > If still no joy, and since you're running SP2, open IE and go to
> > > > Tools>Manage Add-Ons. In the "Show" window, select "Add-ons that[/color][/color][/color]
have[color=blue][color=green]
> > been[color=darkred]
> > > > used by Internet Explorer" and ensure that WuWebControlClass is[/color][/color][/color]
enabled.[color=blue][color=green][color=darkred]
> > > >
> > > >
> > > >
> > > > Regards,
> > > >
> > > > --
> > > > Patti MacLeod
> > > > Microsoft MVP - Windows Shell/User
> > > >
> > > > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > > > news:9B4B2B7D-BA5C-4937-AC3F-EDBFF69C2943@microsoft.com...
> > > > > Thanks Patti, unfortunately - no go. Starting and stopping the[/color]
> > windows[color=darkred]
> > > > > update service was a new twist, I'm still getting the same[/color][/color][/color]
circular[color=blue][color=green][color=darkred]
> > > > results.
> > > > >
> > > > > All - There is an ActiveX control message that shows briefly (very
> > > > briefly)
> > > > > and I've set the automatic ActiveX control respone from "enabled"[/color][/color][/color]
to[color=blue][color=green][color=darkred]
> > > > > "disabled" as MS suggested. Anyone out there have any other[/color][/color][/color]
ideas?[color=blue][color=green][color=darkred]
> > > > Thanks
> > > > > for your thoughts and help.
> > > > >
> > > > >
> > > > >
> > > > > "Patti MacLeod" wrote:
> > > > >
> > > > > > Hi jalbert,
> > > > > >
> > > > > > Give this a try and see if it resolves the problem........
> > > > > >
> > > > > > Go to Start>Run and key in:
> > > > > > net.exe stop wuauserv
> > > > > > Click on OK or hit ENTER
> > > > > >
> > > > > > Go to Start>Run and key in:
> > > > > > regsvr32 wuapi.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 wups.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 wuaueng.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 wuaueng1.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 wucltui.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 wuweb.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 jscript.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 atl.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 softpub.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > regsvr32 msxml3.dll
> > > > > > Click on OK or hit ENTER
> > > > > > Click on OK in the RegSvr32 dialogue box
> > > > > >
> > > > > > Start>Run and key in:
> > > > > > net.exe start wuauserv
> > > > > >
> > > > > > Now try the Windows Update site.
> > > > > >
> > > > > > Alternatively, you could create a command script file to run the[/color]
> > above[color=darkred]
> > > > > > commands in a Command Prompt window......
> > > > > >
> > > > > > Go to Start>Run
> > > > > > Key in:
> > > > > > cmd
> > > > > > Click on OK or hit ENTER
> > > > > >
> > > > > > In the Command Prompt window, key in:
> > > > > > notepad registerit.cmd
> > > > > > Hit ENTER
> > > > > >
> > > > > > A Notepad window will open with a dialogue box asking if you[/color][/color][/color]
want to[color=blue][color=green][color=darkred]
> > > > create
> > > > > > a new file. Click on Yes in the dialogue box.
> > > > > >
> > > > > > Copy/paste the following, between but not including the[/color][/color][/color]
asterisks,[color=blue][color=green]
> > into[color=darkred]
> > > > the
> > > > > > Notepad window:
> > > > > >
> > > > > > *********************
> > > > > > net stop wuauserv
> > > > > >
> > > > > > regsvr32 /s wuapi.dll
> > > > > >
> > > > > > regsvr32 /s wups.dll
> > > > > >
> > > > > > regsvr32 /s wuaueng.dll
> > > > > >
> > > > > > regsvr32 /s wuaueng1.dll
> > > > > >
> > > > > > regsvr32 /s wucltui.dll
> > > > > >
> > > > > > regsvr32 /s wuweb.dll
> > > > > >
> > > > > > regsvr32 /s jscript.dll
> > > > > >
> > > > > > regsvr32 /s atl.dll
> > > > > >
> > > > > > regsvr32 /s softpub.dll
> > > > > >
> > > > > > regsvr32 /s msxml3.dll
> > > > > >
> > > > > > net start wuauserv
> > > > > > **********************
> > > > > >
> > > > > > When finished pasting the above commands into the Notepad[/color][/color][/color]
window, go[color=blue][color=green]
> > to[color=darkred]
> > > > > > File>Save then File>Exit.
> > > > > >
> > > > > > Back in the Command Prompt window, key in:
> > > > > > registerit.cmd
> > > > > > Then hit ENTER
> > > > > >
> > > > > > When the file is done running, and you're back at the C: prompt,[/color][/color][/color]
key[color=blue][color=green]
> > in:[color=darkred]
> > > > > > exit
> > > > > > Then hit ENTER
> > > > > >
> > > > > > Now try the Windows Update site.
> > > > > >
> > > > > >
> > > > > >
> > > > > > Regards,
> > > > > >
> > > > > > --
> > > > > > Patti MacLeod
> > > > > > Microsoft MVP - Windows Shell/User
> > > > > >
> > > > > > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > > > > > news:FEEE8838-EC2F-4E4D-8053-0108C4496F4C@microsoft.com...
> > > > > > > I had a successful SP2 installation and am now trying to apply[/color][/color][/color]
any[color=blue][color=green][color=darkred]
> > > > > > subsequent
> > > > > > > updates. When I use the Windows Update site, I start by[/color][/color][/color]
asking[color=blue][color=green]
> > for[color=darkred]
> > > > the
> > > > > > > Express option. I then get a screen that tells me "Files[/color][/color][/color]
required[color=blue][color=green]
> > to[color=darkred]
> > > > use
> > > > > > > Windows Update are no longer registered or installed on your[/color]
> > computer.[color=darkred]
> > > > To
> > > > > > > continue:" presents me with the option to "Register or[/color][/color][/color]
reinstall[color=blue][color=green]
> > the[color=darkred]
> > > > files
> > > > > > > for me now (Recommended)". I register, it appears to[/color][/color][/color]
"register"[color=blue][color=green]
> > and[color=darkred]
> > > > then
> > > > > > > takes me back to the Windows Update screen. If I try[/color][/color][/color]
"Express"[color=blue][color=green]
> > again[color=darkred]
> > > > I go
> > > > > > > back to the "Files required" screen - basically an endless[/color][/color][/color]
loop[color=blue][color=green][color=darkred]
> > > > between
> > > > > > the
> > > > > > > two screens. Neither of the suggested fixes Microsoft had[/color]
> > available[color=darkred]
> > > > > > apply -
> > > > > > > I see NO error message, just NO update action
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > >[/color]
> >
> >
> >[/color][/color]

[jalbert]

Thanks Patti. I believe, however, that I am an endless string of "what
nexts?".

You were right, I had already reregistered the dll in questions. When I try
to download and install the service pack you suggested I get the following
response - "The Windows Installer Service could not be accessed. This can
occur if you are running Windows in safe morde, or if the Windows Installer
is not correctly installed. Contact your support personnel for assistance."
- in a dialog box. I did restart the Windows Installer Service through the
control panel and tried again. Same response. I didn't get errors on my SP2
installation (the start of the issue), but could something have gone wrong
there? Thanks for all your help.


"Patti MacLeod" wrote:

> I did some searching of the error #0x80040154 and the most common cause is
> the MSXML3.dll file being not properly registered. To re-register it.......
>
> Start>Run and key in:
> regsvr32 MSXML3.dll
> Click on OK or hit ENTER
> Click on OK in the RegSvr32 dialogue box
>
> Unfortunately, that is one of the dll registration entries that was in my
> first response, so you should have already performed the re-registration to
> no avail.
>
> The only other thing that I can think of, at the moment, for you to try is
> to d/load and install Microsoft XML Parser (MSXML) 3.0 Service Pack 5 (SP5):
> http://www.microsoft.com/downloads/details.aspx?FamilyID=4a3ad088-a893-4f0b-a932-5e024e74519f&DisplayLang=en
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> news:BC4E3495-FD6E-48CF-BFD7-D130C9206126@microsoft.com...
> > Patti - Here is the log file contents. Looks like there were 5 updates
> > found, but there is a recurring fatal event. Thanks.
> >
> > 2005-07-07 06:20:26 1148 7cc AU ## START ## AU: Search for updates
> > 2005-07-07 06:20:26 1148 7cc AU #########
> > 2005-07-07 06:20:26 1148 7cc AU <<## SUBMITTED ## AU: Search for updates
> > [CallId = {0DD88C16-797C-42BA-9B20-C18EBA75F481}]
> > 2005-07-07 06:20:26 1148 670 Agent *************
> > 2005-07-07 06:20:26 1148 670 Agent ** START ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2005-07-07 06:20:26 1148 670 Agent *********
> > 2005-07-07 06:20:55 1148 670 Setup *********** Setup: Checking whether
> > self-update is required ***********
> > 2005-07-07 06:20:55 1148 670 Setup * Inf file:
> > C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
> > 2005-07-07 06:20:55 1148 670 Setup Update NOT required for
> > C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version
> =
> > 5.8.0.2469
> > 2005-07-07 06:20:55 1148 670 Setup Update NOT required for
> > C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
> > version = 5.8.0.2469
> > 2005-07-07 06:20:55 1148 670 Setup Update NOT required for
> > C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required
> version
> > = 5.8.0.2469
> > 2005-07-07 06:20:55 1148 670 Setup Update NOT required for
> > C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
> > version = 5.8.0.2469
> > 2005-07-07 06:20:56 1148 670 Setup Update NOT required for
> > C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
> > version = 5.8.0.2469
> > 2005-07-07 06:20:56 1148 670 Setup Update NOT required for
> > C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
> > version = 5.8.0.2469
> > 2005-07-07 06:20:56 1148 670 Setup Update NOT required for
> > C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
> > version = 5.8.0.2469
> > 2005-07-07 06:20:56 1148 670 Setup Update NOT required for
> > C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
> > version = 5.8.0.2469
> > 2005-07-07 06:20:57 1148 670 Setup Update NOT required for
> > C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
> > version = 5.8.0.2469
> > 2005-07-07 06:20:57 1148 670 Setup Update NOT required for
> > C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required
> version =
> > 5.8.0.2469
> > 2005-07-07 06:20:57 1148 670 Setup Update NOT required for
> > C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required
> version
> > = 5.8.0.2469
> > 2005-07-07 06:20:57 1148 670 Setup Update NOT required for
> > C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required
> version
> > = 5.8.0.2469
> > 2005-07-07 06:20:57 1148 670 Setup * IsUpdateRequired = No
> > 2005-07-07 06:21:34 1148 670 PT +++++++++++ PT: Synchronizing server
> > updates +++++++++++
> > 2005-07-07 06:21:34 1148 670 PT + ServiceId =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> > [url]https://update.microsoft.com/v6/ClientWebService/client.asmx[/url]
> > 2005-07-07 06:21:37 1148 670 Agent WARNING: Failed to evaluate Installed
> > rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
> > 0x80040154
> > 2005-07-07 06:21:40 1148 670 Agent WARNING: Failed to evaluate Installed
> > rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, error =
> 0x80040154
> > 2005-07-07 06:21:41 1148 670 Agent WARNING: Failed to evaluate Installed
> > rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.101, error =
> > 0x80040154
> > 2005-07-07 06:21:55 1148 670 PT +++++++++++ PT: Synchronizing extended
> > update info +++++++++++
> > 2005-07-07 06:21:55 1148 670 PT + ServiceId =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> > [url]https://update.microsoft.com/v6/ClientWebService/client.asmx[/url]
> > 2005-07-07 06:21:57 1148 670 Agent * Added update
> > {E5F21832-ED23-4339-BA4C-F63089DD1AE8}.103 to search result
> > 2005-07-07 06:21:57 1148 670 Agent Update
> > {F40BE46A-2611-47F5-B570-FBE4E8690AFC}.103 is pruned out due to potential
> > supersedence
> > 2005-07-07 06:21:57 1148 670 Agent * Added update
> > {6917A042-BA50-4723-A0C3-3783A8DDC28B}.10 to search result
> > 2005-07-07 06:21:57 1148 670 Agent * Added update
> > {BB758AAA-8024-44D0-8434-73CEFE8CA80B}.10 to search result
> > 2005-07-07 06:21:57 1148 670 Agent Update
> > {4E57D979-58B2-4D06-8233-689BA4F10116}.10 is pruned out due to potential
> > supersedence
> > 2005-07-07 06:21:57 1148 670 Agent * Added update
> > {1FD3B3AC-9E83-4286-8369-D122669C24F6}.11 to search result
> > 2005-07-07 06:21:57 1148 670 Agent Update
> > {A2D28A3A-34AD-4044-A890-3231305FCF5F}.50 is pruned out due to potential
> > supersedence
> > 2005-07-07 06:21:57 1148 670 Agent * Added update
> > {674807A6-9965-47C5-997A-E29CC6B5F7B8}.100 to search result
> > 2005-07-07 06:21:57 1148 670 Agent * Found 5 updates and 10 categories
> in
> > search
> > 2005-07-07 06:21:57 1148 670 Report *********** Report: Initializing
> static
> > reporting data ***********
> > 2005-07-07 06:21:57 1148 670 Report * OS Version = 5.1.2600.2.0.65792
> > 2005-07-07 06:21:57 1148 670 Report WARNING: Failed to load reporting
> > information from Win32_ComputerSystem with hr = 80040154.
> > 2005-07-07 06:21:57 1148 670 Report WARNING: Failed to load reporting
> > information from Win32_BiosProperties with hr = 80040154.
> > 2005-07-07 06:21:57 1148 670 Report * Locale ID = 1033
> > 2005-07-07 06:21:57 1148 670 Agent *********
> > 2005-07-07 06:21:57 1148 670 Agent ** END ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
> > 2005-07-07 06:21:57 1148 670 Agent *************
> > 2005-07-07 06:21:57 1148 670 AU >>## RESUMED ## AU: Search for updates
> > [CallId = {0DD88C16-797C-42BA-9B20-C18EBA75F481}]
> > 2005-07-07 06:21:57 1148 670 AU # 5 updates detected
> > 2005-07-07 06:21:57 1148 670 AU #########
> > 2005-07-07 06:21:57 1148 670 AU ## END ## AU: Search for updates
> [CallId
> > = {0DD88C16-797C-42BA-9B20-C18EBA75F481}]
> > 2005-07-07 06:21:57 1148 670 AU #############
> > 2005-07-07 06:21:57 1148 670 AU AU setting next detection timeout to
> > 2005-07-08 06:26:27
> > 2005-07-07 06:21:57 1148 670 AU AU setting pending client directive to
> > 'Download Approval'
> > 2005-07-07 06:22:02 1148 670 Report REPORT EVENT:
> > {5CC04F75-1984-41B8-87CD-99777ED90D22} 2005-07-07
> > 06:21:57-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0
> AutomaticUpdates Success Software Synchronization Agent has finished
> detecting items.
> > 2005-07-07 06:22:11 1148 7cc AU AU found 1 sessions to launch client into
> > 2005-07-07 06:22:11 1148 7cc AU Launched new AU client for directive
> > 'Download Approval', session id = 0x0
> > 2005-07-07 06:22:12 3512 dbc Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0400) ===========
> > 2005-07-07 06:22:12 3512 dbc Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> > 2005-07-07 06:22:12 3512 dbc AUClnt Launched Client UI process
> > 2005-07-07 06:22:18 3512 dbc AUClnt FATAL: Failed to get agent interface
> > pointers, hr=80040154
> > 2005-07-07 06:22:18 1148 7cc AU AU setting pending client directive to
> > 'Download Approval'
> > 2005-07-07 06:22:32 1148 7cc AU AU found 1 sessions to launch client into
> > 2005-07-07 06:22:32 1148 7cc AU Launched new AU client for directive
> > 'Download Approval', session id = 0x0
> > 2005-07-07 06:22:32 3692 e70 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0400) ===========
> > 2005-07-07 06:22:32 3692 e70 Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> > 2005-07-07 06:22:32 3692 e70 AUClnt Launched Client UI process
> > 2005-07-07 06:22:38 3692 e70 AUClnt FATAL: Failed to get agent interface
> > pointers, hr=80040154
> > 2005-07-07 06:22:38 1148 7cc AU AU setting pending client directive to
> > 'Download Approval'
> > 2005-07-07 06:22:52 1148 7cc AU AU found 1 sessions to launch client into
> > 2005-07-07 06:22:52 1148 7cc AU Launched new AU client for directive
> > 'Download Approval', session id = 0x0
> > 2005-07-07 06:22:52 3848 f0c Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0400) ===========
> > 2005-07-07 06:22:52 3848 f0c Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> > 2005-07-07 06:22:52 3848 f0c AUClnt Launched Client UI process
> > 2005-07-07 06:22:58 3848 f0c AUClnt FATAL: Failed to get agent interface
> > pointers, hr=80040154
> > 2005-07-07 06:22:58 1148 7cc AU AU setting pending client directive to
> > 'Download Approval'
> > 2005-07-07 06:23:12 1148 7cc AU AU found 1 sessions to launch client into
> > 2005-07-07 06:23:12 1148 7cc AU Launched new AU client for directive
> > 'Download Approval', session id = 0x0
> > 2005-07-07 06:23:12 3924 f58 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0400) ===========
> > 2005-07-07 06:23:12 3924 f58 Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> > 2005-07-07 06:23:12 3924 f58 AUClnt Launched Client UI process
> > 2005-07-07 06:23:18 3924 f58 AUClnt FATAL: Failed to get agent interface
> > pointers, hr=80040154
> > 2005-07-07 06:23:18 1148 7cc AU AU setting pending client directive to
> > 'Download Approval'
> > 2005-07-07 06:23:32 1148 7cc AU AU found 1 sessions to launch client into
> > 2005-07-07 06:23:32 1148 7cc AU Launched new AU client for directive
> > 'Download Approval', session id = 0x0
> > 2005-07-07 06:23:33 4040 fcc Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0400) ===========
> > 2005-07-07 06:23:33 4040 fcc Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> > 2005-07-07 06:23:33 4040 fcc AUClnt Launched Client UI process
> > 2005-07-07 06:23:39 4040 fcc AUClnt FATAL: Failed to get agent interface
> > pointers, hr=80040154
> > 2005-07-07 06:23:39 1148 7cc AU AU setting pending client directive to
> > 'Download Approval'
> > 2005-07-07 06:23:53 1148 7cc AU AU found 1 sessions to launch client into
> > 2005-07-07 06:23:53 1148 7cc AU Launched new AU client for directive
> > 'Download Approval', session id = 0x0
> > 2005-07-07 06:23:53 4084 ff8 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0400) ===========
> > 2005-07-07 06:23:53 4084 ff8 Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> > 2005-07-07 06:23:53 4084 ff8 AUClnt Launched Client UI process
> > 2005-07-07 06:23:59 4084 ff8 AUClnt FATAL: Failed to get agent interface
> > pointers, hr=80040154
> > 2005-07-07 06:23:59 1148 7cc AU AU setting pending client directive to
> > 'Download Approval'
> >
> >
> >
> > "Patti MacLeod" wrote:
> >[color=darkred]
> > > Perhaps there is an error number in your WindowsUpdate.log file that
> could
> > > help point in the right direction for a resolution.
> > > Take note of the date and time just prior to accessing the Windows
> Update
> > > site. After connecting to the site, clicking on Express option, etc.,
> close
> > > Windows Update site. Now, navigate to the C:\Windows folder and open the
> > > WindowsUpdate.log file (if there are 2 log files for Windows Update,
> open
> > > the one where WindowsUpdate is displayed as one word in the filename).
> Copy
> > > the entries in that file that match the date and time for which you took
> > > note (they will be at the bottom of the file). Paste these entries into
> a
> > > reply.
> > >
> > >
> > >
> > > Regards,
> > >
> > > --
> > > Patti MacLeod
> > > Microsoft MVP - Windows Shell/User
> > >
> > > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > > news:14CA02AB-8D6C-4E46-815B-1627409293B1@microsoft.com...
> > > > Patti - Thanks for the feedback. Still no joy. It looks as though
> the
> > > > ActiveX is being downloaded and registered, but then I'm back in the
> same
> > > old
> > > > loop. I did check the WuWebControlClass and it is enabled. This is a
> > > real
> > > > stumper for me. Thanks again.
> > > >
> > > > Regards.
> > > >
> > > > "Patti MacLeod" wrote:
> > > >
> > > > > Windows Update uses an ActiveX control. Try changing the setting for
> > > ActiveX
> > > > > to "prompt" instead of "disable" and allow the ActiveX control for
> > > Windows
> > > > > Update to be d/loaded.
> > > > >
> > > > > If still no joy, and since you're running SP2, open IE and go to
> > > > > Tools>Manage Add-Ons. In the "Show" window, select "Add-ons that
> have
> > > been
> > > > > used by Internet Explorer" and ensure that WuWebControlClass is
> enabled.
> > > > >
> > > > >
> > > > >
> > > > > Regards,
> > > > >
> > > > > --
> > > > > Patti MacLeod
> > > > > Microsoft MVP - Windows Shell/User
> > > > >
> > > > > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > > > > news:9B4B2B7D-BA5C-4937-AC3F-EDBFF69C2943@microsoft.com...
> > > > > > Thanks Patti, unfortunately - no go. Starting and stopping the
> > > windows
> > > > > > update service was a new twist, I'm still getting the same
> circular
> > > > > results.
> > > > > >[/color]

[Patti MacLeod]

See if the information in this MSKB article helps you to resolve the problem
with the Windows Installer:

Error 1719. The Windows Installer service could not be accessed" error
message when you try to add or remove a program
http://support.microsoft.com/default.aspx?scid=315346

Hopefully we can get your post-SP2 problems figured out! <g>



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"jalbert" <jalbert@discussions.microsoft.com> wrote in message
news:180BD4C2-4077-4D6B-A5ED-ACC15EAE7DA3@microsoft.com...
> Thanks Patti. I believe, however, that I am an endless string of "what
> nexts?".
>
> You were right, I had already reregistered the dll in questions. When I
try
> to download and install the service pack you suggested I get the following
> response - "The Windows Installer Service could not be accessed. This can
> occur if you are running Windows in safe morde, or if the Windows
Installer
> is not correctly installed. Contact your support personnel for
assistance."
> - in a dialog box. I did restart the Windows Installer Service through
the
> control panel and tried again. Same response. I didn't get errors on my
SP2
> installation (the start of the issue), but could something have gone wrong
> there? Thanks for all your help.
>
>
> "Patti MacLeod" wrote:
>
> > I did some searching of the error #0x80040154 and the most common cause
is
> > the MSXML3.dll file being not properly registered. To re-register
it.......
> >
> > Start>Run and key in:
> > regsvr32 MSXML3.dll
> > Click on OK or hit ENTER
> > Click on OK in the RegSvr32 dialogue box
> >
> > Unfortunately, that is one of the dll registration entries that was in
my
> > first response, so you should have already performed the re-registration
to
> > no avail.
> >
> > The only other thing that I can think of, at the moment, for you to try
is
> > to d/load and install Microsoft XML Parser (MSXML) 3.0 Service Pack 5
(SP5):
> >
http://www.microsoft.com/downloads/details.aspx?FamilyID=4a3ad088-a893-4f0b-a932-5e024e74519f&DisplayLang=en
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > news:BC4E3495-FD6E-48CF-BFD7-D130C9206126@microsoft.com...
> > > Patti - Here is the log file contents. Looks like there were 5
updates
> > > found, but there is a recurring fatal event. Thanks.
> > >
> > > 2005-07-07 06:20:26 1148 7cc AU ## START ## AU: Search for updates
> > > 2005-07-07 06:20:26 1148 7cc AU #########
> > > 2005-07-07 06:20:26 1148 7cc AU <<## SUBMITTED ## AU: Search for
updates
> > > [CallId = {0DD88C16-797C-42BA-9B20-C18EBA75F481}]
> > > 2005-07-07 06:20:26 1148 670 Agent *************
> > > 2005-07-07 06:20:26 1148 670 Agent ** START ** Agent: Finding updates
> > > [CallerId = AutomaticUpdates]
> > > 2005-07-07 06:20:26 1148 670 Agent *********
> > > 2005-07-07 06:20:55 1148 670 Setup *********** Setup: Checking
whether
> > > self-update is required ***********
> > > 2005-07-07 06:20:55 1148 670 Setup * Inf file:
> > > C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
> > > 2005-07-07 06:20:55 1148 670 Setup Update NOT required for
> > > C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required
version
> > =
> > > 5.8.0.2469
> > > 2005-07-07 06:20:55 1148 670 Setup Update NOT required for
> > > C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469,
required
> > > version = 5.8.0.2469
> > > 2005-07-07 06:20:55 1148 670 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required
> > version
> > > = 5.8.0.2469
> > > 2005-07-07 06:20:55 1148 670 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
> > > version = 5.8.0.2469
> > > 2005-07-07 06:20:56 1148 670 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469,
required
> > > version = 5.8.0.2469
> > > 2005-07-07 06:20:56 1148 670 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
> > > version = 5.8.0.2469
> > > 2005-07-07 06:20:56 1148 670 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
> > > version = 5.8.0.2469
> > > 2005-07-07 06:20:56 1148 670 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469,
required
> > > version = 5.8.0.2469
> > > 2005-07-07 06:20:57 1148 670 Setup Update NOT required for
> > > C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
> > > version = 5.8.0.2469
> > > 2005-07-07 06:20:57 1148 670 Setup Update NOT required for
> > > C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required
> > version =
> > > 5.8.0.2469
> > > 2005-07-07 06:20:57 1148 670 Setup Update NOT required for
> > > C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required
> > version
> > > = 5.8.0.2469
> > > 2005-07-07 06:20:57 1148 670 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required
> > version
> > > = 5.8.0.2469
> > > 2005-07-07 06:20:57 1148 670 Setup * IsUpdateRequired = No
> > > 2005-07-07 06:21:34 1148 670 PT +++++++++++ PT: Synchronizing server
> > > updates +++++++++++
> > > 2005-07-07 06:21:34 1148 670 PT + ServiceId =
> > > {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> > > [url]https://update.microsoft.com/v6/ClientWebService/client.asmx[/url]
> > > 2005-07-07 06:21:37 1148 670 Agent WARNING: Failed to evaluate
Installed
> > > rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
> > > 0x80040154
> > > 2005-07-07 06:21:40 1148 670 Agent WARNING: Failed to evaluate
Installed
> > > rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, error =
> > 0x80040154
> > > 2005-07-07 06:21:41 1148 670 Agent WARNING: Failed to evaluate
Installed
> > > rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.101, error =
> > > 0x80040154
> > > 2005-07-07 06:21:55 1148 670 PT +++++++++++ PT: Synchronizing
extended
> > > update info +++++++++++
> > > 2005-07-07 06:21:55 1148 670 PT + ServiceId =
> > > {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> > > [url]https://update.microsoft.com/v6/ClientWebService/client.asmx[/url]
> > > 2005-07-07 06:21:57 1148 670 Agent * Added update
> > > {E5F21832-ED23-4339-BA4C-F63089DD1AE8}.103 to search result
> > > 2005-07-07 06:21:57 1148 670 Agent Update
> > > {F40BE46A-2611-47F5-B570-FBE4E8690AFC}.103 is pruned out due to
potential
> > > supersedence
> > > 2005-07-07 06:21:57 1148 670 Agent * Added update
> > > {6917A042-BA50-4723-A0C3-3783A8DDC28B}.10 to search result
> > > 2005-07-07 06:21:57 1148 670 Agent * Added update
> > > {BB758AAA-8024-44D0-8434-73CEFE8CA80B}.10 to search result
> > > 2005-07-07 06:21:57 1148 670 Agent Update
> > > {4E57D979-58B2-4D06-8233-689BA4F10116}.10 is pruned out due to
potential
> > > supersedence
> > > 2005-07-07 06:21:57 1148 670 Agent * Added update
> > > {1FD3B3AC-9E83-4286-8369-D122669C24F6}.11 to search result
> > > 2005-07-07 06:21:57 1148 670 Agent Update
> > > {A2D28A3A-34AD-4044-A890-3231305FCF5F}.50 is pruned out due to
potential
> > > supersedence
> > > 2005-07-07 06:21:57 1148 670 Agent * Added update
> > > {674807A6-9965-47C5-997A-E29CC6B5F7B8}.100 to search result
> > > 2005-07-07 06:21:57 1148 670 Agent * Found 5 updates and 10
categories
> > in
> > > search
> > > 2005-07-07 06:21:57 1148 670 Report *********** Report: Initializing
> > static
> > > reporting data ***********
> > > 2005-07-07 06:21:57 1148 670 Report * OS Version =
5.1.2600.2.0.65792
> > > 2005-07-07 06:21:57 1148 670 Report WARNING: Failed to load reporting
> > > information from Win32_ComputerSystem with hr = 80040154.
> > > 2005-07-07 06:21:57 1148 670 Report WARNING: Failed to load reporting
> > > information from Win32_BiosProperties with hr = 80040154.
> > > 2005-07-07 06:21:57 1148 670 Report * Locale ID = 1033
> > > 2005-07-07 06:21:57 1148 670 Agent *********
> > > 2005-07-07 06:21:57 1148 670 Agent ** END ** Agent: Finding updates
> > > [CallerId = AutomaticUpdates]
> > > 2005-07-07 06:21:57 1148 670 Agent *************
> > > 2005-07-07 06:21:57 1148 670 AU >>## RESUMED ## AU: Search for
updates
> > > [CallId = {0DD88C16-797C-42BA-9B20-C18EBA75F481}]
> > > 2005-07-07 06:21:57 1148 670 AU # 5 updates detected
> > > 2005-07-07 06:21:57 1148 670 AU #########
> > > 2005-07-07 06:21:57 1148 670 AU ## END ## AU: Search for updates
> > [CallId[color=darkred]
> > > = {0DD88C16-797C-42BA-9B20-C18EBA75F481}]
> > > 2005-07-07 06:21:57 1148 670 AU #############
> > > 2005-07-07 06:21:57 1148 670 AU AU setting next detection timeout to
> > > 2005-07-08 06:26:27
> > > 2005-07-07 06:21:57 1148 670 AU AU setting pending client directive to
> > > 'Download Approval'
> > > 2005-07-07 06:22:02 1148 670 Report REPORT EVENT:
> > > {5CC04F75-1984-41B8-87CD-99777ED90D22} 2005-07-07
> > > 06:21:57-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0
> > AutomaticUpdates Success Software Synchronization Agent has finished
> > detecting items.
> > > 2005-07-07 06:22:11 1148 7cc AU AU found 1 sessions to launch client[/color]
into[color=darkred]
> > > 2005-07-07 06:22:11 1148 7cc AU Launched new AU client for directive
> > > 'Download Approval', session id = 0x0
> > > 2005-07-07 06:22:12 3512 dbc Misc =========== Logging initialized[/color]
(build:[color=darkred]
> > > 5.8.0.2469, tz: -0400) ===========
> > > 2005-07-07 06:22:12 3512 dbc Misc = Process:
> > C:\WINDOWS\system32\wuauclt.exe
> > > 2005-07-07 06:22:12 3512 dbc AUClnt Launched Client UI process
> > > 2005-07-07 06:22:18 3512 dbc AUClnt FATAL: Failed to get agent[/color]
interface[color=darkred]
> > > pointers, hr=80040154
> > > 2005-07-07 06:22:18 1148 7cc AU AU setting pending client directive to
> > > 'Download Approval'
> > > 2005-07-07 06:22:32 1148 7cc AU AU found 1 sessions to launch client[/color]
into[color=darkred]
> > > 2005-07-07 06:22:32 1148 7cc AU Launched new AU client for directive
> > > 'Download Approval', session id = 0x0
> > > 2005-07-07 06:22:32 3692 e70 Misc =========== Logging initialized[/color]
(build:[color=darkred]
> > > 5.8.0.2469, tz: -0400) ===========
> > > 2005-07-07 06:22:32 3692 e70 Misc = Process:
> > C:\WINDOWS\system32\wuauclt.exe
> > > 2005-07-07 06:22:32 3692 e70 AUClnt Launched Client UI process
> > > 2005-07-07 06:22:38 3692 e70 AUClnt FATAL: Failed to get agent[/color]
interface[color=darkred]
> > > pointers, hr=80040154
> > > 2005-07-07 06:22:38 1148 7cc AU AU setting pending client directive to
> > > 'Download Approval'
> > > 2005-07-07 06:22:52 1148 7cc AU AU found 1 sessions to launch client[/color]
into[color=darkred]
> > > 2005-07-07 06:22:52 1148 7cc AU Launched new AU client for directive
> > > 'Download Approval', session id = 0x0
> > > 2005-07-07 06:22:52 3848 f0c Misc =========== Logging initialized[/color]
(build:[color=darkred]
> > > 5.8.0.2469, tz: -0400) ===========
> > > 2005-07-07 06:22:52 3848 f0c Misc = Process:
> > C:\WINDOWS\system32\wuauclt.exe
> > > 2005-07-07 06:22:52 3848 f0c AUClnt Launched Client UI process
> > > 2005-07-07 06:22:58 3848 f0c AUClnt FATAL: Failed to get agent[/color]
interface[color=darkred]
> > > pointers, hr=80040154
> > > 2005-07-07 06:22:58 1148 7cc AU AU setting pending client directive to
> > > 'Download Approval'
> > > 2005-07-07 06:23:12 1148 7cc AU AU found 1 sessions to launch client[/color]
into[color=darkred]
> > > 2005-07-07 06:23:12 1148 7cc AU Launched new AU client for directive
> > > 'Download Approval', session id = 0x0
> > > 2005-07-07 06:23:12 3924 f58 Misc =========== Logging initialized[/color]
(build:[color=darkred]
> > > 5.8.0.2469, tz: -0400) ===========
> > > 2005-07-07 06:23:12 3924 f58 Misc = Process:
> > C:\WINDOWS\system32\wuauclt.exe
> > > 2005-07-07 06:23:12 3924 f58 AUClnt Launched Client UI process
> > > 2005-07-07 06:23:18 3924 f58 AUClnt FATAL: Failed to get agent[/color]
interface[color=darkred]
> > > pointers, hr=80040154
> > > 2005-07-07 06:23:18 1148 7cc AU AU setting pending client directive to
> > > 'Download Approval'
> > > 2005-07-07 06:23:32 1148 7cc AU AU found 1 sessions to launch client[/color]
into[color=darkred]
> > > 2005-07-07 06:23:32 1148 7cc AU Launched new AU client for directive
> > > 'Download Approval', session id = 0x0
> > > 2005-07-07 06:23:33 4040 fcc Misc =========== Logging initialized[/color]
(build:[color=darkred]
> > > 5.8.0.2469, tz: -0400) ===========
> > > 2005-07-07 06:23:33 4040 fcc Misc = Process:
> > C:\WINDOWS\system32\wuauclt.exe
> > > 2005-07-07 06:23:33 4040 fcc AUClnt Launched Client UI process
> > > 2005-07-07 06:23:39 4040 fcc AUClnt FATAL: Failed to get agent[/color]
interface[color=darkred]
> > > pointers, hr=80040154
> > > 2005-07-07 06:23:39 1148 7cc AU AU setting pending client directive to
> > > 'Download Approval'
> > > 2005-07-07 06:23:53 1148 7cc AU AU found 1 sessions to launch client[/color]
into[color=darkred]
> > > 2005-07-07 06:23:53 1148 7cc AU Launched new AU client for directive
> > > 'Download Approval', session id = 0x0
> > > 2005-07-07 06:23:53 4084 ff8 Misc =========== Logging initialized[/color]
(build:[color=darkred]
> > > 5.8.0.2469, tz: -0400) ===========
> > > 2005-07-07 06:23:53 4084 ff8 Misc = Process:
> > C:\WINDOWS\system32\wuauclt.exe
> > > 2005-07-07 06:23:53 4084 ff8 AUClnt Launched Client UI process
> > > 2005-07-07 06:23:59 4084 ff8 AUClnt FATAL: Failed to get agent[/color]
interface[color=darkred]
> > > pointers, hr=80040154
> > > 2005-07-07 06:23:59 1148 7cc AU AU setting pending client directive to
> > > 'Download Approval'
> > >
> > >
> > >
> > > "Patti MacLeod" wrote:
> > >
> > > > Perhaps there is an error number in your WindowsUpdate.log file that
> > could
> > > > help point in the right direction for a resolution.
> > > > Take note of the date and time just prior to accessing the Windows
> > Update
> > > > site. After connecting to the site, clicking on Express option,[/color]
etc.,
> > close[color=darkred]
> > > > Windows Update site. Now, navigate to the C:\Windows folder and open[/color]
the[color=darkred]
> > > > WindowsUpdate.log file (if there are 2 log files for Windows Update,
> > open
> > > > the one where WindowsUpdate is displayed as one word in the[/color]
filename).
> > Copy[color=darkred]
> > > > the entries in that file that match the date and time for which you[/color]
took[color=darkred]
> > > > note (they will be at the bottom of the file). Paste these entries[/color]
into
> > a[color=darkred]
> > > > reply.
> > > >
> > > >
> > > >
> > > > Regards,
> > > >
> > > > --
> > > > Patti MacLeod
> > > > Microsoft MVP - Windows Shell/User
> > > >
> > > > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > > > news:14CA02AB-8D6C-4E46-815B-1627409293B1@microsoft.com...
> > > > > Patti - Thanks for the feedback. Still no joy. It looks as[/color]
though
> > the[color=darkred]
> > > > > ActiveX is being downloaded and registered, but then I'm back in[/color]
the
> > same[color=darkred]
> > > > old
> > > > > loop. I did check the WuWebControlClass and it is enabled. This[/color]
is a[color=darkred]
> > > > real
> > > > > stumper for me. Thanks again.
> > > > >
> > > > > Regards.
> > > > >
> > > > > "Patti MacLeod" wrote:
> > > > >
> > > > > > Windows Update uses an ActiveX control. Try changing the setting[/color]
for[color=darkred]
> > > > ActiveX
> > > > > > to "prompt" instead of "disable" and allow the ActiveX control[/color]
for[color=darkred]
> > > > Windows
> > > > > > Update to be d/loaded.
> > > > > >
> > > > > > If still no joy, and since you're running SP2, open IE and go to
> > > > > > Tools>Manage Add-Ons. In the "Show" window, select "Add-ons that
> > have
> > > > been
> > > > > > used by Internet Explorer" and ensure that WuWebControlClass is
> > enabled.
> > > > > >
> > > > > >
> > > > > >
> > > > > > Regards,
> > > > > >
> > > > > > --
> > > > > > Patti MacLeod
> > > > > > Microsoft MVP - Windows Shell/User
> > > > > >
> > > > > > "jalbert" <jalbert@discussions.microsoft.com> wrote in message
> > > > > > news:9B4B2B7D-BA5C-4937-AC3F-EDBFF69C2943@microsoft.com...
> > > > > > > Thanks Patti, unfortunately - no go. Starting and stopping[/color]
the[color=darkred]
> > > > windows
> > > > > > > update service was a new twist, I'm still getting the same
> > circular
> > > > > > results.
> > > > > > >[/color]