[Pavol]

I try to update W2k. After clicking the link "scan for updates" I get the
error message:

"The website has encountered a problem and cannot display the page you are
trying to view etc."

Below is a part from windowsupdate.log file. Can some expert tell me what to
do? Many thanks.

Pavol

########### AU: Initializing Automatic Updates ###########
2005-07-01 19:43:28 1536 604 AU AU setting next detection timeout to
2005-07-01 17:43:28
2005-07-01 19:43:28 1536 604 AU # Approval type: Scheduled (User preference)
2005-07-01 19:43:28 1536 604 AU # Scheduled install day/time: Every day at
15:00
2005-07-01 19:43:28 1536 604 AU # Auto-install minor updates: Yes (User
preference)
2005-07-01 19:43:28 1536 604 AU #############
2005-07-01 19:43:28 1536 604 AU ## START ## AU: Search for updates
2005-07-01 19:43:28 1536 604 AU #########
2005-07-01 19:43:28 1536 604 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {D0F08039-3777-41E8-AC72-A3FD6A82246F}]
2005-07-01 19:43:28 1536 480 Agent *************
2005-07-01 19:43:28 1536 480 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-07-01 19:43:28 1536 480 Agent *********
2005-07-01 19:43:28 1536 480 Setup Agent skipping selfupdate check following
a successful selfupdate
2005-07-01 19:43:31 1536 480 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-07-01 19:43:31 1536 480 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2005-07-01 19:43:33 1536 480 Misc WARNING: Send failed with hr = 80090305.
2005-07-01 19:43:33 1536 480 Misc WARNING: SendRequest failed with hr =
80090305. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-07-01 19:43:33 1536 480 PT + Last proxy send request failed with hr =
0x80090305, HTTP status code = 0
2005-07-01 19:43:33 1536 480 PT + Caller provided credentials = No
2005-07-01 19:43:33 1536 480 PT + Impersonate flags = 0
2005-07-01 19:43:33 1536 480 PT + Possible authorization schemes used =
2005-07-01 19:43:33 1536 480 PT WARNING: GetConfig failure, error =
0x80090305, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-07-01 19:43:33 1536 480 PT WARNING: Sync of Updates: 0x80090305
2005-07-01 19:43:33 1536 480 Agent * WARNING: Failed to synchronize, error
= 0x80090305
2005-07-01 19:43:33 1536 480 Agent * WARNING: Exit code = 0x80090305
2005-07-01 19:43:33 1536 480 Agent *********
2005-07-01 19:43:33 1536 480 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-07-01 19:43:33 1536 480 Agent *************
2005-07-01 19:43:33 1536 480 Agent WARNING: WU client failed Searching for
update with error 0x80090305
2005-07-01 19:43:33 1536 480 AU >>## RESUMED ## AU: Search for updates
[CallId = {D0F08039-3777-41E8-AC72-A3FD6A82246F}]
2005-07-01 19:43:33 1536 480 AU # WARNING: Search callback failed, result
= 0x80090305
2005-07-01 19:43:33 1536 480 AU #########
2005-07-01 19:43:33 1536 480 AU ## END ## AU: Search for updates [CallId
= {D0F08039-3777-41E8-AC72-A3FD6A82246F}]
2005-07-01 19:43:33 1536 480 AU #############
2005-07-01 19:43:33 1536 480 AU AU setting next detection timeout to
2005-07-01 22:43:33
2005-07-01 19:43:39 1536 480 Report REPORT EVENT:
{EC8A79DA-5263-4ECD-B9EE-2C91EC51E679} 2005-07-01
19:43:33+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80090305 AutomaticUpdates Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80090305

[\x@y\]

Hello Pavol,

I am not an expert, I have found a Website with some info on
Error 0X80090305,
After log on slide the page down, and You will see five lines
of the above Error, click on any of them.

http://www.msusenet.com/archive/index.php/f-78-p-287.html

Good Luck, x@y.


"Pavol" <Pavol@discussions.microsoft.com> wrote in message
..
>I try to update W2k. After clicking the link "scan for updates" I get the
> error message:
>
> "The website has encountered a problem and cannot display the page you are
> trying to view etc."
>
> Below is a part from windowsupdate.log file. Can some expert tell me what to
> do? Many thanks.
>
> Pavol
>
> ########### AU: Initializing Automatic Updates ###########
> 2005-07-01 19:43:28 1536 604 AU AU setting next detection timeout to
> 2005-07-01 17:43:28
> 2005-07-01 19:43:28 1536 604 AU # Approval type: Scheduled (User preference)
> 2005-07-01 19:43:28 1536 604 AU # Scheduled install day/time: Every day at
> 15:00
> 2005-07-01 19:43:28 1536 604 AU # Auto-install minor updates: Yes (User
> preference)
> 2005-07-01 19:43:28 1536 604 AU #############
> 2005-07-01 19:43:28 1536 604 AU ## START ## AU: Search for updates
> 2005-07-01 19:43:28 1536 604 AU #########
> 2005-07-01 19:43:28 1536 604 AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {D0F08039-3777-41E8-AC72-A3FD6A82246F}]
> 2005-07-01 19:43:28 1536 480 Agent *************
> 2005-07-01 19:43:28 1536 480 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2005-07-01 19:43:28 1536 480 Agent *********
> 2005-07-01 19:43:28 1536 480 Setup Agent skipping selfupdate check following
> a successful selfupdate
> 2005-07-01 19:43:31 1536 480 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2005-07-01 19:43:31 1536 480 PT + ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> https://update.microsoft.com/v6/ClientWebService/client.asmx
> 2005-07-01 19:43:33 1536 480 Misc WARNING: Send failed with hr = 80090305.
> 2005-07-01 19:43:33 1536 480 Misc WARNING: SendRequest failed with hr =
> 80090305. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2005-07-01 19:43:33 1536 480 PT + Last proxy send request failed with hr =
> 0x80090305, HTTP status code = 0
> 2005-07-01 19:43:33 1536 480 PT + Caller provided credentials = No
> 2005-07-01 19:43:33 1536 480 PT + Impersonate flags = 0
> 2005-07-01 19:43:33 1536 480 PT + Possible authorization schemes used =
> 2005-07-01 19:43:33 1536 480 PT WARNING: GetConfig failure, error =
> 0x80090305, soap client error = 5, soap error code = 0, HTTP status code = 200
> 2005-07-01 19:43:33 1536 480 PT WARNING: Sync of Updates: 0x80090305
> 2005-07-01 19:43:33 1536 480 Agent * WARNING: Failed to synchronize, error
> = 0x80090305
> 2005-07-01 19:43:33 1536 480 Agent * WARNING: Exit code = 0x80090305
> 2005-07-01 19:43:33 1536 480 Agent *********
> 2005-07-01 19:43:33 1536 480 Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2005-07-01 19:43:33 1536 480 Agent *************
> 2005-07-01 19:43:33 1536 480 Agent WARNING: WU client failed Searching for
> update with error 0x80090305
> 2005-07-01 19:43:33 1536 480 AU >>## RESUMED ## AU: Search for updates
> [CallId = {D0F08039-3777-41E8-AC72-A3FD6A82246F}]
> 2005-07-01 19:43:33 1536 480 AU # WARNING: Search callback failed, result
> = 0x80090305
> 2005-07-01 19:43:33 1536 480 AU #########
> 2005-07-01 19:43:33 1536 480 AU ## END ## AU: Search for updates [CallId
> = {D0F08039-3777-41E8-AC72-A3FD6A82246F}]
> 2005-07-01 19:43:33 1536 480 AU #############
> 2005-07-01 19:43:33 1536 480 AU AU setting next detection timeout to
> 2005-07-01 22:43:33
> 2005-07-01 19:43:39 1536 480 Report REPORT EVENT:
> {EC8A79DA-5263-4ECD-B9EE-2C91EC51E679} 2005-07-01
> 19:43:33+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80090305 AutomaticUpdates Failure
> Software
> Synchronization Error: Agent failed detecting with reason: 0x80090305

[Robert Aldwinckle]

"Pavol" <Pavol@discussions.microsoft.com> wrote in message news:4FBFC92B-43BE-4D81-A8AA-0BF46ABB7797@microsoft.com...
>I try to update W2k. After clicking the link "scan for updates" I get the
> error message:
>
> "The website has encountered a problem and cannot display the page you are
> trying to view etc."
>
> Below is a part from windowsupdate.log file.
....
> 2005-07-01 19:43:31 1536 480 PT + ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> https://update.microsoft.com/v6/ClientWebService/client.asmx
> 2005-07-01 19:43:33 1536 480 Misc WARNING: Send failed with hr = 80090305.


What happens if you try to use that URL from the Address bar?

Compare with what you see if you try the same URL with the http:
protocol prefix instead of https. Note: in order to see the proper
error message in IE you must have *unchecked*
Show friendly HTTP error messages
(in Options, Advanced tab, Browsing section)

Hmm... I get an error message with this code 0x8DDD0010
It's not very clear but there is a link at the bottom of the page
Oh great. That gets the framework for an error message only
(no text). Press Ctrl-N so we can see the URL in a new window.
Aha. There's a problem in the URL: ln=undefined
Change that to ln=en and hit Enter.
Ha. Troubleshooter still under construction? (Page refers to
V5.windowsupdate.microsoft.com for resolving pop-up blocker
caused problem. I suspect a different URL should have been
suggested for use with the V6 site. Etc. )

The same troubleshooter allowed me to enter 80090305 (your code)
but it had no information about it. It does have information about https
(again with those non-obvious "links" at the bottom of the page)
but even if I switch the protocol prefix to http: I still have to go through
the above rigmarole to fix the ln=undefined error. YMMV.


HTH

Robert Aldwinckle
---