[Rick G.]

I'm getting this error message and just before that it flashes something about
Active X. It flashes too fast to read.

Any ideas?

[TaurArian]

Try adding the following sites to the IE Trusted Sites zone

http://windowsupdate.microsoft.com
http://v4.windowsupdate.microsoft.com
https://v4.windowsupdate.microsoft.com
http://v5.windowsupdate.microsoft.com
https://v5.windowsupdate.microsoft.com
http://download.windowsupdate.com


http://support.microsoft.com/?scid=kb;en-us;836961
You receive an "Initialization error 0x800A1391" error message and the Windows Update
Web site does not appear

Make sure your Firewall isn't blocking Windows Update.

Also check for the presence of malware on the system. Go here to have it scanned :
http://www.auditmypc.com/patch-management-software/patch-management-software-.asp

Here for the preliminary steps in removing the malware, if found on the system :
http://www.aumha.org/a/quickfix.htm




Rick G. wrote:
> I'm getting this error message and just before that it flashes
> something about Active X. It flashes too fast to read.
>
> Any ideas?

[GarryC]

I had all of these Trusted Sites defined but they did not help. What I found
was the "Make sure your firewall isn't blocking Windows Update" warning was
more relevent to this problem.

I run ZoneAlarmPro and, normally, when a site is blocked by ZA in some way,
ZA raises a Privacy Alert. However, in this case, the various trusted
Microsoft sites involved in the current Windows Update system did NOT raise a
privacy alert that ZA was inhibiting ActiveX or Scripts from running (my
default). When I enabled these 2 code items in ZA for the sites
- download.windowupdate.com (NOTE the 's' missing from 'windowsupdate' -
don't ask me why)
and for
- support.microsoft.com,
Windows Update started to behave more normally (without any error), although
WU now wants to download a new Update system.

The fact that I was not warned ZA was blocking code from the WU sites is
probably a fault in ZoneAlarm, perhaps related to Trusted sites. Other
Privacy alerts were displaying at the time for microsoft sites, but not code
Privacy alerts. I will report it to ZoneLabs.


"TaurArian" wrote:

> Try adding the following sites to the IE Trusted Sites zone
>
> http://windowsupdate.microsoft.com
> http://v4.windowsupdate.microsoft.com
> https://v4.windowsupdate.microsoft.com
> http://v5.windowsupdate.microsoft.com
> https://v5.windowsupdate.microsoft.com
> http://download.windowsupdate.com
>
>
> http://support.microsoft.com/?scid=kb;en-us;836961
> You receive an "Initialization error 0x800A1391" error message and the Windows Update
> Web site does not appear
>
> Make sure your Firewall isn't blocking Windows Update.
>
> Also check for the presence of malware on the system. Go here to have it scanned :
> http://www.auditmypc.com/patch-management-software/patch-management-software-.asp
>
> Here for the preliminary steps in removing the malware, if found on the system :
> http://www.aumha.org/a/quickfix.htm
>
>
>
>
> Rick G. wrote:
> > I'm getting this error message and just before that it flashes
> > something about Active X. It flashes too fast to read.
> >
> > Any ideas?
>
>

[TaurArian]

Thank you for the feed back Garry, it may assist others, especially with ZA.
Kaylene

"GarryC" wrote:

> I had all of these Trusted Sites defined but they did not help. What I found
> was the "Make sure your firewall isn't blocking Windows Update" warning was
> more relevent to this problem.
>
> I run ZoneAlarmPro and, normally, when a site is blocked by ZA in some way,
> ZA raises a Privacy Alert. However, in this case, the various trusted
> Microsoft sites involved in the current Windows Update system did NOT raise a
> privacy alert that ZA was inhibiting ActiveX or Scripts from running (my
> default). When I enabled these 2 code items in ZA for the sites
> - download.windowupdate.com (NOTE the 's' missing from 'windowsupdate' -
> don't ask me why)
> and for
> - support.microsoft.com,
> Windows Update started to behave more normally (without any error), although
> WU now wants to download a new Update system.
>
> The fact that I was not warned ZA was blocking code from the WU sites is
> probably a fault in ZoneAlarm, perhaps related to Trusted sites. Other
> Privacy alerts were displaying at the time for microsoft sites, but not code
> Privacy alerts. I will report it to ZoneLabs.
>
>
> "TaurArian" wrote:
>
> > Try adding the following sites to the IE Trusted Sites zone
> >
> > http://windowsupdate.microsoft.com
> > http://v4.windowsupdate.microsoft.com
> > https://v4.windowsupdate.microsoft.com
> > http://v5.windowsupdate.microsoft.com
> > https://v5.windowsupdate.microsoft.com
> > http://download.windowsupdate.com
> >
> >
> > http://support.microsoft.com/?scid=kb;en-us;836961
> > You receive an "Initialization error 0x800A1391" error message and the Windows Update
> > Web site does not appear
> >
> > Make sure your Firewall isn't blocking Windows Update.
> >
> > Also check for the presence of malware on the system. Go here to have it scanned :
> > http://www.auditmypc.com/patch-management-software/patch-management-software-.asp
> >
> > Here for the preliminary steps in removing the malware, if found on the system :
> > http://www.aumha.org/a/quickfix.htm
> >
> >
> >
> >
> > Rick G. wrote:
> > > I'm getting this error message and just before that it flashes
> > > something about Active X. It flashes too fast to read.
> > >
> > > Any ideas?
> >
> >