CJG
07-09-2005, 11:45 PM
1. I've followed instructions on this group to address this problem.
2. I've followed instructions as per
http://support.microsoft.com/default.aspx?scid=kb;en-us;836926
3. When I attempt to start Automatic Update and BITS service I get error 5,
access denied... obviously permissions still ain't right.
4. If I try and register 'wuaueng.dll' registration fails. All other dll
registrations (wucltui.dll, wuapi.dll and wuaueng1.dll) succeed.
I append recent entries from my update.log file below
Regards
CJG
2005-06-29 10:30:36+0100 2644 a18 OpenService failed with error 0x80070005
2005-06-29 10:30:36+0100 2644 a18 WU client fail to create WU service with
error 0x80070005
2005-06-29 11:29:53+0100 3232 b08 OpenService failed with error 0x80070005
2005-06-29 11:29:53+0100 3232 b08 WU client fail to create WU service with
error 0x80070005
2005-06-29 11:30:05+0100 1260 50c WUCheckForUpdatesAtShutdown failed,
hr=8024000C
2005-06-29 11:30:23+0100 492 da4 WUAutoUpdateAtShutdown failed, hr=8024000C
2005-06-29 11:31:50+0100 856 6e8 Service Main starts
2005-06-29 11:31:50+0100 856 6e8 Using BatchFlushAge = 34162.
2005-06-29 11:31:50+0100 856 6e8 Using SamplingValue = 671.
2005-06-29 11:31:50+0100 856 6e8 Successfully loaded event namespace
dictionary.
2005-06-29 11:31:50+0100 856 6e8 Successfully loaded client event namespace
descriptor.
2005-06-29 11:31:50+0100 856 6e8 Successfully initialized local event
logger. Events will be logged at
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
2005-06-29 11:31:50+0100 856 6e8 Successfully initialized NT event logger.
2005-06-29 11:31:50+0100 856 6e8 Successfully initialized event uploader 0.
2005-06-29 11:31:50+0100 856 6e8 Successfully initialized event uploader 1.
2005-06-29 11:31:50+0100 856 6e8 Client call recorder fails to init with
error 0x80004015
2005-06-29 11:31:50+0100 856 6e8 WU client with version 5.4.3790.2182
failed to initialize with error 0x80004015 from component agent
2005-06-29 11:31:50+0100 856 6e8 Failed to initialize WU client: 0x80004015
2005-06-29 11:31:50+0100 856 6e8 WUAUENG ServiceMain exits. Exit code is
0x80004015
2005-06-29 11:33:24+0100 3160 c5c Unable to connect to the service
(hr=80070005)
2005-06-29 11:33:24+0100 3160 c5c Unable to establish connection to the
service. (hr=80070005)
2005-06-29 11:33:25+0100 856 cc8 Service Main starts
2005-06-29 11:33:25+0100 856 cc8 Using BatchFlushAge = 34162.
2005-06-29 11:33:25+0100 856 cc8 Using SamplingValue = 671.
2005-06-29 11:33:25+0100 856 cc8 Successfully loaded event namespace
dictionary.
2005-06-29 11:33:25+0100 856 cc8 Successfully loaded client event namespace
descriptor.
2005-06-29 11:33:25+0100 856 cc8 Successfully initialized local event
logger. Events will be logged at
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
2005-06-29 11:33:25+0100 856 cc8 Successfully initialized NT event logger.
2005-06-29 11:33:25+0100 856 cc8 Successfully initialized event uploader 0.
2005-06-29 11:33:25+0100 856 cc8 Successfully initialized event uploader 1.
2005-06-29 11:33:25+0100 856 cc8 Client call recorder fails to init with
error 0x80004015
2005-06-29 11:33:25+0100 856 cc8 WU client with version 5.4.3790.2182
failed to initialize with error 0x80004015 from component agent
2005-06-29 11:33:25+0100 856 cc8 Failed to initialize WU client: 0x80004015
2005-06-29 11:33:25+0100 856 cc8 WUAUENG ServiceMain exits. Exit code is
0x80004015
2005-06-29 11:33:28+0100 3160 c5c Unable to connect to the service
(hr=80070005)
2005-06-29 11:33:28+0100 3160 c5c Unable to establish connection to the
service. (hr=80070005)
2005-06-29 11:33:28+0100 856 cf0 Service Main starts
2005-06-29 11:33:28+0100 856 cf0 Using BatchFlushAge = 34162.
2005-06-29 11:33:28+0100 856 cf0 Using SamplingValue = 671.
2005-06-29 11:33:28+0100 856 cf0 Successfully loaded event namespace
dictionary.
2005-06-29 11:33:28+0100 856 cf0 Successfully loaded client event namespace
descriptor.
2005-06-29 11:33:28+0100 856 cf0 Successfully initialized local event
logger. Events will be logged at
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
2005-06-29 11:33:28+0100 856 cf0 Successfully initialized NT event logger.
2005-06-29 11:33:28+0100 856 cf0 Successfully initialized event uploader 0.
2005-06-29 11:33:28+0100 856 cf0 Successfully initialized event uploader 1.
2005-06-29 11:33:28+0100 856 cf0 Client call recorder fails to init with
error 0x80004015
2005-06-29 11:33:28+0100 856 cf0 WU client with version 5.4.3790.2182
failed to initialize with error 0x80004015 from component agent
2005-06-29 11:33:28+0100 856 cf0 Failed to initialize WU client: 0x80004015
2005-06-29 11:33:28+0100 856 cf0 WUAUENG ServiceMain exits. Exit code is
0x80004015
2005-06-29 11:33:36 3160 c5c Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0100) ===========
2005-06-29 11:33:36 3160 c5c Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2005-06-29 11:33:36 3160 c5c Misc = Module: C:\WINDOWS\system32\wuweb.dll
2005-06-29 11:33:36 3160 c5c Setup *********** Setup: Checking whether
self-update is required ***********
2005-06-29 11:33:36 3160 c5c Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2005-06-29 11:33:36 3160 c5c Setup Update required for
C:\WINDOWS\system32\cdm.dll: target version = 5.5.3790.2182, required version
= 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wups.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wups2.dll: target version = 0.0.0.0, required version =
5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup * IsUpdateRequired = Yes
2005-06-29 11:33:48 3160 d30 Setup *************
2005-06-29 11:33:48 3160 d30 Setup ** START ** Setup: Downloading client CABs
2005-06-29 11:33:48 3160 d30 Setup *********
2005-06-29 11:33:48 3160 d30 Setup * Main CAB URL:
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/en
2005-06-29 11:33:48 3160 d30 Setup * MUI CAB URL:
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/mui
2005-06-29 11:33:48 3160 d30 Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2005-06-29 11:33:50 3160 d30 Setup *********
2005-06-29 11:33:50 3160 d30 Setup ** END ** Setup: Downloading client CABs
2005-06-29 11:33:50 3160 d30 Setup *************
2005-06-29 11:33:50 3160 d30 Setup *************
2005-06-29 11:33:50 3160 d30 Setup ** START ** Setup: Installing client
binaries
2005-06-29 11:33:50 3160 d30 Setup *********
2005-06-29 11:33:50 3160 d30 Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2005-06-29 11:33:50 3160 d30 Setup * Stop and start service: Yes
2005-06-29 11:33:50 3160 d30 Setup FATAL: SelfUpdate: Failed to stop service
wuauserv, error = 0x80070005
2005-06-29 11:33:50 3160 d30 Setup * WARNING: Exit code = 0x80070005
2005-06-29 11:33:50 3160 d30 Setup *********
2005-06-29 11:33:50 3160 d30 Setup ** END ** Setup: Installing client
binaries
2005-06-29 11:33:50 3160 d30 Setup *************
2005-06-29 11:33:50 3160 d30 Setup FATAL: InstallUpdatedBinaries failed with
error 0x80070005
2005-06-29 11:33:50 3160 d30 WUWeb FATAL: InstallUpdatedBinaries failed with
error:0x80070005
2005-06-29 11:33:50 3160 d30 WUWeb FATAL: UpdateClientWorker failed: error
0x80070005
2. I've followed instructions as per
http://support.microsoft.com/default.aspx?scid=kb;en-us;836926
3. When I attempt to start Automatic Update and BITS service I get error 5,
access denied... obviously permissions still ain't right.
4. If I try and register 'wuaueng.dll' registration fails. All other dll
registrations (wucltui.dll, wuapi.dll and wuaueng1.dll) succeed.
I append recent entries from my update.log file below
Regards
CJG
2005-06-29 10:30:36+0100 2644 a18 OpenService failed with error 0x80070005
2005-06-29 10:30:36+0100 2644 a18 WU client fail to create WU service with
error 0x80070005
2005-06-29 11:29:53+0100 3232 b08 OpenService failed with error 0x80070005
2005-06-29 11:29:53+0100 3232 b08 WU client fail to create WU service with
error 0x80070005
2005-06-29 11:30:05+0100 1260 50c WUCheckForUpdatesAtShutdown failed,
hr=8024000C
2005-06-29 11:30:23+0100 492 da4 WUAutoUpdateAtShutdown failed, hr=8024000C
2005-06-29 11:31:50+0100 856 6e8 Service Main starts
2005-06-29 11:31:50+0100 856 6e8 Using BatchFlushAge = 34162.
2005-06-29 11:31:50+0100 856 6e8 Using SamplingValue = 671.
2005-06-29 11:31:50+0100 856 6e8 Successfully loaded event namespace
dictionary.
2005-06-29 11:31:50+0100 856 6e8 Successfully loaded client event namespace
descriptor.
2005-06-29 11:31:50+0100 856 6e8 Successfully initialized local event
logger. Events will be logged at
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
2005-06-29 11:31:50+0100 856 6e8 Successfully initialized NT event logger.
2005-06-29 11:31:50+0100 856 6e8 Successfully initialized event uploader 0.
2005-06-29 11:31:50+0100 856 6e8 Successfully initialized event uploader 1.
2005-06-29 11:31:50+0100 856 6e8 Client call recorder fails to init with
error 0x80004015
2005-06-29 11:31:50+0100 856 6e8 WU client with version 5.4.3790.2182
failed to initialize with error 0x80004015 from component agent
2005-06-29 11:31:50+0100 856 6e8 Failed to initialize WU client: 0x80004015
2005-06-29 11:31:50+0100 856 6e8 WUAUENG ServiceMain exits. Exit code is
0x80004015
2005-06-29 11:33:24+0100 3160 c5c Unable to connect to the service
(hr=80070005)
2005-06-29 11:33:24+0100 3160 c5c Unable to establish connection to the
service. (hr=80070005)
2005-06-29 11:33:25+0100 856 cc8 Service Main starts
2005-06-29 11:33:25+0100 856 cc8 Using BatchFlushAge = 34162.
2005-06-29 11:33:25+0100 856 cc8 Using SamplingValue = 671.
2005-06-29 11:33:25+0100 856 cc8 Successfully loaded event namespace
dictionary.
2005-06-29 11:33:25+0100 856 cc8 Successfully loaded client event namespace
descriptor.
2005-06-29 11:33:25+0100 856 cc8 Successfully initialized local event
logger. Events will be logged at
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
2005-06-29 11:33:25+0100 856 cc8 Successfully initialized NT event logger.
2005-06-29 11:33:25+0100 856 cc8 Successfully initialized event uploader 0.
2005-06-29 11:33:25+0100 856 cc8 Successfully initialized event uploader 1.
2005-06-29 11:33:25+0100 856 cc8 Client call recorder fails to init with
error 0x80004015
2005-06-29 11:33:25+0100 856 cc8 WU client with version 5.4.3790.2182
failed to initialize with error 0x80004015 from component agent
2005-06-29 11:33:25+0100 856 cc8 Failed to initialize WU client: 0x80004015
2005-06-29 11:33:25+0100 856 cc8 WUAUENG ServiceMain exits. Exit code is
0x80004015
2005-06-29 11:33:28+0100 3160 c5c Unable to connect to the service
(hr=80070005)
2005-06-29 11:33:28+0100 3160 c5c Unable to establish connection to the
service. (hr=80070005)
2005-06-29 11:33:28+0100 856 cf0 Service Main starts
2005-06-29 11:33:28+0100 856 cf0 Using BatchFlushAge = 34162.
2005-06-29 11:33:28+0100 856 cf0 Using SamplingValue = 671.
2005-06-29 11:33:28+0100 856 cf0 Successfully loaded event namespace
dictionary.
2005-06-29 11:33:28+0100 856 cf0 Successfully loaded client event namespace
descriptor.
2005-06-29 11:33:28+0100 856 cf0 Successfully initialized local event
logger. Events will be logged at
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
2005-06-29 11:33:28+0100 856 cf0 Successfully initialized NT event logger.
2005-06-29 11:33:28+0100 856 cf0 Successfully initialized event uploader 0.
2005-06-29 11:33:28+0100 856 cf0 Successfully initialized event uploader 1.
2005-06-29 11:33:28+0100 856 cf0 Client call recorder fails to init with
error 0x80004015
2005-06-29 11:33:28+0100 856 cf0 WU client with version 5.4.3790.2182
failed to initialize with error 0x80004015 from component agent
2005-06-29 11:33:28+0100 856 cf0 Failed to initialize WU client: 0x80004015
2005-06-29 11:33:28+0100 856 cf0 WUAUENG ServiceMain exits. Exit code is
0x80004015
2005-06-29 11:33:36 3160 c5c Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0100) ===========
2005-06-29 11:33:36 3160 c5c Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2005-06-29 11:33:36 3160 c5c Misc = Module: C:\WINDOWS\system32\wuweb.dll
2005-06-29 11:33:36 3160 c5c Setup *********** Setup: Checking whether
self-update is required ***********
2005-06-29 11:33:36 3160 c5c Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2005-06-29 11:33:36 3160 c5c Setup Update required for
C:\WINDOWS\system32\cdm.dll: target version = 5.5.3790.2182, required version
= 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wups.dll: target version = 5.4.3790.2182, required
version = 5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup Update required for
C:\WINDOWS\system32\wups2.dll: target version = 0.0.0.0, required version =
5.8.0.2469
2005-06-29 11:33:37 3160 c5c Setup * IsUpdateRequired = Yes
2005-06-29 11:33:48 3160 d30 Setup *************
2005-06-29 11:33:48 3160 d30 Setup ** START ** Setup: Downloading client CABs
2005-06-29 11:33:48 3160 d30 Setup *********
2005-06-29 11:33:48 3160 d30 Setup * Main CAB URL:
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/en
2005-06-29 11:33:48 3160 d30 Setup * MUI CAB URL:
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/mui
2005-06-29 11:33:48 3160 d30 Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2005-06-29 11:33:50 3160 d30 Setup *********
2005-06-29 11:33:50 3160 d30 Setup ** END ** Setup: Downloading client CABs
2005-06-29 11:33:50 3160 d30 Setup *************
2005-06-29 11:33:50 3160 d30 Setup *************
2005-06-29 11:33:50 3160 d30 Setup ** START ** Setup: Installing client
binaries
2005-06-29 11:33:50 3160 d30 Setup *********
2005-06-29 11:33:50 3160 d30 Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2005-06-29 11:33:50 3160 d30 Setup * Stop and start service: Yes
2005-06-29 11:33:50 3160 d30 Setup FATAL: SelfUpdate: Failed to stop service
wuauserv, error = 0x80070005
2005-06-29 11:33:50 3160 d30 Setup * WARNING: Exit code = 0x80070005
2005-06-29 11:33:50 3160 d30 Setup *********
2005-06-29 11:33:50 3160 d30 Setup ** END ** Setup: Installing client
binaries
2005-06-29 11:33:50 3160 d30 Setup *************
2005-06-29 11:33:50 3160 d30 Setup FATAL: InstallUpdatedBinaries failed with
error 0x80070005
2005-06-29 11:33:50 3160 d30 WUWeb FATAL: InstallUpdatedBinaries failed with
error:0x80070005
2005-06-29 11:33:50 3160 d30 WUWeb FATAL: UpdateClientWorker failed: error
0x80070005