error message" the software has not passed windows logo testing"



jockey
07-09-2005, 11:45 PM
I have purchased a sony digital video camera DCR-TRV265E PAL but unable to
install it after several attemts. The picture package software is installed
from the cd but the computer cannot identify the Camera. Please help me out.

Alan Edwards
07-09-2005, 11:45 PM
I have no idea what this has to do with Windows Update but if you have
posted in the wrong newsgroup, then try this:
Try this....

"The Software You Are Installing Has Not Passed Windows Logo
Testing... "
http://support.microsoft.com/?id=kb;en-us;828031

or:
http://www.jsiinc.com/SUBN/tip6500/rh6571.htm

....Alan
--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.windowsupdate, jockey <bapib@microsoft.com> wrote:

>I have purchased a sony digital video camera DCR-TRV265E PAL but unable to
>install it after several attemts. The picture package software is installed
>from the cd but the computer cannot identify the Camera. Please help me out.


error message" the software has not passed windows logo testing"