[Keith]

when I go to the windows update, I get the following message and even after I
follow the step, I stll cannot get the updates, any one can help please
the message quote:-

The site cannot continue because one or more of these Windows services is
not running:

Automatic Updates (allows the site to find, download and install
high-priority updates for your computer)
Background Intelligent Transfer Service (BITS) (helps updates download more
quickly and without problems if the download process is interrupted)
Event Log (keeps a record of updating activities to help with
troubleshooting, if needed)
To make sure these services are running:
1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, double-click on Automatic Updates and then click
Properties.
4. In the Startup type list, select Automatic and click Apply.
5. Verify that the Service status is started, if the Service Status is
Stopped click on the Start Button.
6. In the list of services, double-click on Background Intelligent Transfer
Service (BITS) and then click Properties.
7. In the Startup type list, select Manual and click Apply.
8. Verify that the Service status is started, If the Service Status is
Stopped click on the Start Button.
9. In the list of services, double-click on Event Log and then click
Properties.
10. In the Startup type list, select Automatic and click Apply.
11. Verify that the Service status is started, If the Service Status is
Stopped click on the Start Button..... unquote


also when I try to go to msconfig, it appears for a second and disappear.

many thanks for your assistance.

[Noel Paton]

You may already have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://vil.mcafeesecurity.com/vil/averttools.asp

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.intermute.com/products/cwshredder.html
(download it without the accompanying rubbish)

download AdAware SE Personal Edition from www.lavasoftusa.com, install,
update, and run it to remove spyware, adware, and other such nasties from
your system.


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Keith" <Keith@discussions.microsoft.com> wrote in message
news:B1457106-F493-4105-9C9B-24C3473D9F07@microsoft.com...
> when I go to the windows update, I get the following message and even
> after I
> follow the step, I stll cannot get the updates, any one can help please
> the message quote:-
>
> The site cannot continue because one or more of these Windows services is
> not running:
>
> Automatic Updates (allows the site to find, download and install
> high-priority updates for your computer)
> Background Intelligent Transfer Service (BITS) (helps updates download
> more
> quickly and without problems if the download process is interrupted)
> Event Log (keeps a record of updating activities to help with
> troubleshooting, if needed)
> To make sure these services are running:
> 1. Click Start, and then click Run.
> 2. Type services.msc and then click OK.
> 3. In the list of services, double-click on Automatic Updates and then
> click
> Properties.
> 4. In the Startup type list, select Automatic and click Apply.
> 5. Verify that the Service status is started, if the Service Status is
> Stopped click on the Start Button.
> 6. In the list of services, double-click on Background Intelligent
> Transfer
> Service (BITS) and then click Properties.
> 7. In the Startup type list, select Manual and click Apply.
> 8. Verify that the Service status is started, If the Service Status is
> Stopped click on the Start Button.
> 9. In the list of services, double-click on Event Log and then click
> Properties.
> 10. In the Startup type list, select Automatic and click Apply.
> 11. Verify that the Service status is started, If the Service Status is
> Stopped click on the Start Button..... unquote
>
>
> also when I try to go to msconfig, it appears for a second and disappear.
>
> many thanks for your assistance.

[Keith]

Noel,

After a few more attempts and followed the quoted instructions (in previuos
post) I was able to do the Windows update.

A little bit confuse on the 'CWShredder'

From the first website you mentioned, http://www.merijn.org/cwschronicles.html
where do you actually click to down load CWShredder

On the 2nd website ,http://www.merijn.org/cwschronicles.html, which actually
says it belongs to Trendmicro., I guess we can just download the stand alone
version and run it.

I have never try using CWShredder, so is it possible that please guide, thanks

"Noel Paton" wrote:

> You may already have a virus/spyware hijack
>
> download the Stinger from here and run it to make sure that A-V-disabling
> viruses are not present on your PC
> http://vil.mcafeesecurity.com/vil/averttools.asp
>
> - update your virus scanner and run a full system scan of all files.
>
> Reboot to Safe Mode and run CWShredder - to remove variants of the
> CoolWebSearch hijacker.
> http://www.merijn.org/cwschronicles.html
>
> Use CWShredder, the removal tool:
> http://www.intermute.com/products/cwshredder.html
> (download it without the accompanying rubbish)
>
> download AdAware SE Personal Edition from www.lavasoftusa.com, install,
> update, and run it to remove spyware, adware, and other such nasties from
> your system.
>
>
> --
> Noel Paton (MS-MVP 2002-2005, Windows)
>
> Nil Carborundum Illegitemi
> http://www.btinternet.com/~winnoel/millsrpch.htm
>
> http://tinyurl.com/6oztj
>
> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
>
> "Keith" <Keith@discussions.microsoft.com> wrote in message
> news:B1457106-F493-4105-9C9B-24C3473D9F07@microsoft.com...
> > when I go to the windows update, I get the following message and even
> > after I
> > follow the step, I stll cannot get the updates, any one can help please
> > the message quote:-
> >
> > The site cannot continue because one or more of these Windows services is
> > not running:
> >
> > Automatic Updates (allows the site to find, download and install
> > high-priority updates for your computer)
> > Background Intelligent Transfer Service (BITS) (helps updates download
> > more
> > quickly and without problems if the download process is interrupted)
> > Event Log (keeps a record of updating activities to help with
> > troubleshooting, if needed)
> > To make sure these services are running:
> > 1. Click Start, and then click Run.
> > 2. Type services.msc and then click OK.
> > 3. In the list of services, double-click on Automatic Updates and then
> > click
> > Properties.
> > 4. In the Startup type list, select Automatic and click Apply.
> > 5. Verify that the Service status is started, if the Service Status is
> > Stopped click on the Start Button.
> > 6. In the list of services, double-click on Background Intelligent
> > Transfer
> > Service (BITS) and then click Properties.
> > 7. In the Startup type list, select Manual and click Apply.
> > 8. Verify that the Service status is started, If the Service Status is
> > Stopped click on the Start Button.
> > 9. In the list of services, double-click on Event Log and then click
> > Properties.
> > 10. In the Startup type list, select Automatic and click Apply.
> > 11. Verify that the Service status is started, If the Service Status is
> > Stopped click on the Start Button..... unquote
> >
> >
> > also when I try to go to msconfig, it appears for a second and disappear.
> >
> > many thanks for your assistance.
>
>
>