Problems updating



AnttiT
07-09-2005, 10:43 PM
Well I tried to update windows just a few minutes ago, when I press download
updates-button the download/install window just hangs. Also I noticed that
BITS wont start (I believe it is releated to windows update somehow) and
always I try to start it it terminates and event log and windowsupdate log
follows:
---
BITS (Event log):

The Background Intelligent Transfer Service service terminated with
service-specific error 2147942402 (0x80070002).

---
WindowsUpdate.log:

2005-06-21 19:21:14+0300 956 474 Querying extended error information for
CO_E_SERVER_EXEC_FAILURE. Error code is 0x80070002
2005-06-21 19:21:14+0300 956 474 BITS service was not fixed up and thus CCI
was not reattempted. (hr = 80080005)
2005-06-21 19:21:14+0300 956 474 Failed to connect to the BITS service;
unable to start new downloads or interact with existing download jobs. (hr =
80080005)
2005-06-21 19:21:14+0300 956 474 DM: GetBitsManager failed with 0x80246008.

(A lot of other errors start coming after that, just tell me if I should
post the rest)
---
Tried to reboot several times and no use, would appreciate any help.

Torgeir Bakken \(MVP\)
07-09-2005, 10:43 PM
Hi,

Please try this one:

When searching for available updates on the Windows Update site,
you see the 0x80070002 error
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=17&ln=en

If cleaning out the DataStore folder didn't help, I would have
cleaned out both the DataStore and the Download folder.


If the above didn't help, reset the security settings on the BITS
service and see if it helps:

http://groups.google.co.uk/group/microsoft.public.windowsupdate/msg/1398b5a7bcb8f37c?dmode=source

(the "sc sdset bits ..." part in the link above)

Then, after the sc sdset ... command, do the following:

Click Start >> Run >>
Type the follow command in the Open box.
"regsvr32.exe qmgr.dll" (w/o quotes)
Press Ok

Repeat the same for the following command:

regsvr32.exe qmgrprxy.dll


Regards,
Torgeir

AnttiT wrote:

> Well I tried to update windows just a few minutes ago, when I press download
> updates-button the download/install window just hangs. Also I noticed that
> BITS wont start (I believe it is releated to windows update somehow) and
> always I try to start it it terminates and event log and windowsupdate log
> follows:
> ---
> BITS (Event log):
>
> The Background Intelligent Transfer Service service terminated with
> service-specific error 2147942402 (0x80070002).
>
> ---
> WindowsUpdate.log:
>
> 2005-06-21 19:21:14+0300 956 474 Querying extended error information for
> CO_E_SERVER_EXEC_FAILURE. Error code is 0x80070002
> 2005-06-21 19:21:14+0300 956 474 BITS service was not fixed up and thus CCI
> was not reattempted. (hr = 80080005)
> 2005-06-21 19:21:14+0300 956 474 Failed to connect to the BITS service;
> unable to start new downloads or interact with existing download jobs. (hr =
> 80080005)
> 2005-06-21 19:21:14+0300 956 474 DM: GetBitsManager failed with 0x80246008.
>
> (A lot of other errors start coming after that, just tell me if I should
> post the rest)
> ---
> Tried to reboot several times and no use, would appreciate any help.


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

AnttiT
07-09-2005, 10:43 PM
Did not help, but, got some new info, it seems the problem is all about BITS...

Event log stuff follows (this happened when I tried to restart BITS service):

The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register with DCOM
within the required timeout.

NOTE: When I search registry using regedit with that {4991...I always find
the following:
(Default) REG_SZ "Background Intelligent Transfer Control Class 1.0"
---
The Background Intelligent Transfer Service service was successfully sent a
start control.
---
The Background Intelligent Transfer Service service entered the stopped state.
---
The Background Intelligent Transfer Service service terminated with
service-specific error 2147942402 (0x80070002).


"Torgeir Bakken (MVP)" wrote:

> Hi,
>
> Please try this one:
>
> When searching for available updates on the Windows Update site,
> you see the 0x80070002 error
> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=17&ln=en
>
> If cleaning out the DataStore folder didn't help, I would have
> cleaned out both the DataStore and the Download folder.
>
>
> If the above didn't help, reset the security settings on the BITS
> service and see if it helps:
>
> http://groups.google.co.uk/group/microsoft.public.windowsupdate/msg/1398b5a7bcb8f37c?dmode=source
>
> (the "sc sdset bits ..." part in the link above)
>
> Then, after the sc sdset ... command, do the following:
>
> Click Start >> Run >>
> Type the follow command in the Open box.
> "regsvr32.exe qmgr.dll" (w/o quotes)
> Press Ok
>
> Repeat the same for the following command:
>
> regsvr32.exe qmgrprxy.dll
>
>
> Regards,
> Torgeir
>
> AnttiT wrote:
>
> > Well I tried to update windows just a few minutes ago, when I press download
> > updates-button the download/install window just hangs. Also I noticed that
> > BITS wont start (I believe it is releated to windows update somehow) and
> > always I try to start it it terminates and event log and windowsupdate log
> > follows:
> > ---
> > BITS (Event log):
> >
> > The Background Intelligent Transfer Service service terminated with
> > service-specific error 2147942402 (0x80070002).
> >
> > ---
> > WindowsUpdate.log:
> >
> > 2005-06-21 19:21:14+0300 956 474 Querying extended error information for
> > CO_E_SERVER_EXEC_FAILURE. Error code is 0x80070002
> > 2005-06-21 19:21:14+0300 956 474 BITS service was not fixed up and thus CCI
> > was not reattempted. (hr = 80080005)
> > 2005-06-21 19:21:14+0300 956 474 Failed to connect to the BITS service;
> > unable to start new downloads or interact with existing download jobs. (hr =
> > 80080005)
> > 2005-06-21 19:21:14+0300 956 474 DM: GetBitsManager failed with 0x80246008.
> >
> > (A lot of other errors start coming after that, just tell me if I should
> > post the rest)
> > ---
> > Tried to reboot several times and no use, would appreciate any help.
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scriptcenter/default.mspx
>

James Innes
07-09-2005, 10:43 PM
I experienced similar problems. I found that the only way I could BITS to
restart was to re-load SP2 from the CD. I can now download updates
automatically but recieve an error message that installation failed
Installation Failure: Windows failed to install the following update with
error 0x80070643: Update for Office 2003 (KB885828).



"AnttiT" <AnttiT@discussions.microsoft.com> wrote in message
news:7C8122C4-7228-4061-951D-A26BE612092F@microsoft.com...
> Well I tried to update windows just a few minutes ago, when I press
> download
> updates-button the download/install window just hangs. Also I noticed that
> BITS wont start (I believe it is releated to windows update somehow) and
> always I try to start it it terminates and event log and windowsupdate log
> follows:
> ---
> BITS (Event log):
>
> The Background Intelligent Transfer Service service terminated with
> service-specific error 2147942402 (0x80070002).
>
> ---
> WindowsUpdate.log:
>
> 2005-06-21 19:21:14+0300 956 474 Querying extended error information for
> CO_E_SERVER_EXEC_FAILURE. Error code is 0x80070002
> 2005-06-21 19:21:14+0300 956 474 BITS service was not fixed up and thus
> CCI
> was not reattempted. (hr = 80080005)
> 2005-06-21 19:21:14+0300 956 474 Failed to connect to the BITS service;
> unable to start new downloads or interact with existing download jobs. (hr
> =
> 80080005)
> 2005-06-21 19:21:14+0300 956 474 DM: GetBitsManager failed with
> 0x80246008.
>
> (A lot of other errors start coming after that, just tell me if I should
> post the rest)
> ---
> Tried to reboot several times and no use, would appreciate any help.


Problems updating