[Rodney]

I have tried most of the fixes posted to your site. I have an error code of
80070003
I can down load office updates but not windows I check that everything was
running and checked there are two entries for remote procedures call one is
running and the other is stopped here is a copy of the log
2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
[UpdateId = {7FDD1A1D-8612-434C-A890-F6616EA3B6CB}.100] ***********
2005-06-16 15:29:13 1032 d54 DnldMgr * Update is not allowed to download
due to regulation.
2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
[UpdateId = {283B12D0-45B3-4779-8F9F-B199C04374E2}.100] ***********
2005-06-16 15:29:13 1032 d54 DnldMgr * Update is not allowed to download
due to regulation.
2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
[UpdateId = {B279ACA7-49FE-4FB5-A899-D9F8B5429731}.100] ***********
2005-06-16 15:29:13 1032 d54 DnldMgr * Update is not allowed to download
due to regulation.
2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
[UpdateId = {B63A8B34-6E30-491A-B2C0-8A83093E45CA}.100] ***********
2005-06-16 15:29:13 1032 d54 DnldMgr * Update is not allowed to download
due to regulation.
2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
[UpdateId = {BCCEC943-0392-6C67-40D1-BED81E276119}.101] ***********
2005-06-16 15:29:13 1032 d54 DnldMgr * Update is not allowed to download
due to regulation.
2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
[UpdateId = {9A2D3515-4C61-4560-A2DF-16E668A86C4E}.100] ***********
2005-06-16 15:29:13 1032 d54 DnldMgr * Update is not allowed to download
due to regulation.
2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
[UpdateId = {DC685FDE-A1F4-408D-8E30-4B1AB577F215}.100] ***********
2005-06-16 15:29:13 1032 d54 DnldMgr * Queueing update for download
handler request generation.
2005-06-16 15:29:13 1032 d54 DnldMgr Generating download request for update
{DC685FDE-A1F4-408D-8E30-4B1AB577F215}.100
2005-06-16 15:29:14 1032 d54 Handler Windows Patch download for UpdateId =
{DC685FDE-A1F4-408D-8E30-4B1AB577F215}: selected action is download express
(delta).
2005-06-16 15:29:18 1032 d54 Handler Updateci:
WinSEUpdateHandler::_Inventory: Installer returned 0x3 (3)
2005-06-16 15:29:18 1032 d54 Handler FATAL: UH: 0x80070003: Inventory failed
2005-06-16 15:29:18 1032 d54 Handler FATAL: UH: 0x80070003:
GetNextRequiredFiles failed
2005-06-16 15:29:18 1032 d54 Handler FATAL: UH: 0x80070003:
GetRequiredFilesForSandboxState failed
2005-06-16 15:29:18 1032 d54 DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadRequests:
GenerateDownloadRequest failed with 0x80070003.

[Maurice N ~ MVP]

Rodney,
Check the Windows Explorer "View" options --- set it to show you all folders; all system folders; & hidden files.
Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
Next, un-check Hide extensions for known file types.
Next un-check Hide protected operating system files.

The following thanks to Harish G [MSFT] & Pat Walters [MSFT].

Review the permission on the softwaredistribution folder. Follow the
below given procedure to fix this problem. (Credit goes to Harish G [MSFT])
<Quote>

If you are using windows XP Professional:
1. Click Start
2. Click Run
3. Type: %windir%
4. Press <Enter> or click OK. If prompted, click "Show these files and
folders"
5. Right-click on the folder "SoftwareDistribution" (notice no space between
software and distribution)
6. Click Properties
7. Click the Security tab
8. In the "Group or user names" click on the Administrators to select them.
9. In the "Permissions for Administrators, make sure "Full Control" is
checked (even if grayed out)
10. Click Advanced
11. Make sure you are on the Permissions tab
12. Again, select the Administrators group
13. Select the checkbox "Replace permission entries on all child objects
with entries..."
14. Click the Owner tab
15. With Administrators selected, check the box "Replace owner on
subcontainers and objects"
16. Click OK out of the Advanced Security Settings for SoftwareDistribution.
Confirm you want to take the actions you took.
17. Click OK again, this time out of SoftwareDistribution Properties.
18. Close the window open to C:\Windows, or whatever directory correlates
with %windir% from step 3.
19. Click Start
20. Click Run
21. Type: services.msc
22. When this window opens, verify that both of the following services are
started. If they are not, start them:
a. Automatic Updates
b. Background Intelligent Transfer Service (BITS)


If you are using Windows XP Home Edition:
1. Reboot the machine and enter Safe Mode.
a. Reboot the machine
b. Just as the machine goes black and is starting to come up, start
pressing F8 every one second.
c. Repeat the previous step until you obtain a menu, and in that menu is
an entry "Safe Mode"
2. Login as an administrator
3. Perform steps 1-18 above
4. Reboot
5. Perform steps 19-22 above

</End quote>

Post back here with your findings and status.
--
Maurice N
MVP Windows - Shell / User
-----

Rodney wrote:
> I have tried most of the fixes posted to your site. I have an error
> code of 80070003
> I can down load office updates but not windows I check that
> everything was running and checked there are two entries for remote
> procedures call one is running and the other is stopped here is a
> copy of the log 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> DnldMgr: New download job [UpdateId =
> {7FDD1A1D-8612-434C-A890-F6616EA3B6CB}.100] *********** 2005-06-16
> 15:29:13 1032 d54 DnldMgr * Update is not allowed to download due
> to regulation. 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> DnldMgr: New download job [UpdateId =
> {283B12D0-45B3-4779-8F9F-B199C04374E2}.100] *********** 2005-06-16
> 15:29:13 1032 d54 DnldMgr * Update is not allowed to download due
> to regulation. 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> DnldMgr: New download job [UpdateId =
> {B279ACA7-49FE-4FB5-A899-D9F8B5429731}.100] *********** 2005-06-16
> 15:29:13 1032 d54 DnldMgr * Update is not allowed to download due
> to regulation. 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> DnldMgr: New download job [UpdateId =
> {B63A8B34-6E30-491A-B2C0-8A83093E45CA}.100] *********** 2005-06-16
> 15:29:13 1032 d54 DnldMgr * Update is not allowed to download due
> to regulation. 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> DnldMgr: New download job [UpdateId =
> {BCCEC943-0392-6C67-40D1-BED81E276119}.101] *********** 2005-06-16
> 15:29:13 1032 d54 DnldMgr * Update is not allowed to download due
> to regulation. 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> DnldMgr: New download job [UpdateId =
> {9A2D3515-4C61-4560-A2DF-16E668A86C4E}.100] *********** 2005-06-16
> 15:29:13 1032 d54 DnldMgr * Update is not allowed to download due
> to regulation. 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> DnldMgr: New download job [UpdateId =
> {DC685FDE-A1F4-408D-8E30-4B1AB577F215}.100] *********** 2005-06-16
> 15:29:13 1032 d54 DnldMgr * Queueing update for download handler
> request generation. 2005-06-16 15:29:13 1032 d54 DnldMgr Generating
> download request for update {DC685FDE-A1F4-408D-8E30-4B1AB577F215}.100
> 2005-06-16 15:29:14 1032 d54 Handler Windows Patch download for
> UpdateId = {DC685FDE-A1F4-408D-8E30-4B1AB577F215}: selected action is
> download express (delta).
> 2005-06-16 15:29:18 1032 d54 Handler Updateci:
> WinSEUpdateHandler::_Inventory: Installer returned 0x3 (3)
> 2005-06-16 15:29:18 1032 d54 Handler FATAL: UH: 0x80070003: Inventory
> failed 2005-06-16 15:29:18 1032 d54 Handler FATAL: UH: 0x80070003:
> GetNextRequiredFiles failed
> 2005-06-16 15:29:18 1032 d54 Handler FATAL: UH: 0x80070003:
> GetRequiredFilesForSandboxState failed
> 2005-06-16 15:29:18 1032 d54 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> GenerateDownloadRequest failed with 0x80070003.

[Rodney]

I have done everything that was outlined in the advise below but it still
does not work Rodney

"Maurice N ~ MVP" wrote:

> Rodney,
> Check the Windows Explorer "View" options --- set it to show you all folders; all system folders; & hidden files.
> Bring up Windows Explorer / Tools / Folder Options/ select VIEW Tab and look at all of settings listed.
>
> "CHECK" (turn on) Display the contents of system folders.
>
> Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
> Next, un-check Hide extensions for known file types.
> Next un-check Hide protected operating system files.
>
> The following thanks to Harish G [MSFT] & Pat Walters [MSFT].
>
> Review the permission on the softwaredistribution folder. Follow the
> below given procedure to fix this problem. (Credit goes to Harish G [MSFT])
> <Quote>
>
> If you are using windows XP Professional:
> 1. Click Start
> 2. Click Run
> 3. Type: %windir%
> 4. Press <Enter> or click OK. If prompted, click "Show these files and
> folders"
> 5. Right-click on the folder "SoftwareDistribution" (notice no space between
> software and distribution)
> 6. Click Properties
> 7. Click the Security tab
> 8. In the "Group or user names" click on the Administrators to select them.
> 9. In the "Permissions for Administrators, make sure "Full Control" is
> checked (even if grayed out)
> 10. Click Advanced
> 11. Make sure you are on the Permissions tab
> 12. Again, select the Administrators group
> 13. Select the checkbox "Replace permission entries on all child objects
> with entries..."
> 14. Click the Owner tab
> 15. With Administrators selected, check the box "Replace owner on
> subcontainers and objects"
> 16. Click OK out of the Advanced Security Settings for SoftwareDistribution.
> Confirm you want to take the actions you took.
> 17. Click OK again, this time out of SoftwareDistribution Properties.
> 18. Close the window open to C:\Windows, or whatever directory correlates
> with %windir% from step 3.
> 19. Click Start
> 20. Click Run
> 21. Type: services.msc
> 22. When this window opens, verify that both of the following services are
> started. If they are not, start them:
> a. Automatic Updates
> b. Background Intelligent Transfer Service (BITS)
>
>
> If you are using Windows XP Home Edition:
> 1. Reboot the machine and enter Safe Mode.
> a. Reboot the machine
> b. Just as the machine goes black and is starting to come up, start
> pressing F8 every one second.
> c. Repeat the previous step until you obtain a menu, and in that menu is
> an entry "Safe Mode"
> 2. Login as an administrator
> 3. Perform steps 1-18 above
> 4. Reboot
> 5. Perform steps 19-22 above
>
> </End quote>
>
> Post back here with your findings and status.
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> Rodney wrote:
> > I have tried most of the fixes posted to your site. I have an error
> > code of 80070003
> > I can down load office updates but not windows I check that
> > everything was running and checked there are two entries for remote
> > procedures call one is running and the other is stopped here is a
> > copy of the log 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> > DnldMgr: New download job [UpdateId =
> > {7FDD1A1D-8612-434C-A890-F6616EA3B6CB}.100] *********** 2005-06-16
> > 15:29:13 1032 d54 DnldMgr * Update is not allowed to download due
> > to regulation. 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> > DnldMgr: New download job [UpdateId =
> > {283B12D0-45B3-4779-8F9F-B199C04374E2}.100] *********** 2005-06-16
> > 15:29:13 1032 d54 DnldMgr * Update is not allowed to download due
> > to regulation. 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> > DnldMgr: New download job [UpdateId =
> > {B279ACA7-49FE-4FB5-A899-D9F8B5429731}.100] *********** 2005-06-16
> > 15:29:13 1032 d54 DnldMgr * Update is not allowed to download due
> > to regulation. 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> > DnldMgr: New download job [UpdateId =
> > {B63A8B34-6E30-491A-B2C0-8A83093E45CA}.100] *********** 2005-06-16
> > 15:29:13 1032 d54 DnldMgr * Update is not allowed to download due
> > to regulation. 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> > DnldMgr: New download job [UpdateId =
> > {BCCEC943-0392-6C67-40D1-BED81E276119}.101] *********** 2005-06-16
> > 15:29:13 1032 d54 DnldMgr * Update is not allowed to download due
> > to regulation. 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> > DnldMgr: New download job [UpdateId =
> > {9A2D3515-4C61-4560-A2DF-16E668A86C4E}.100] *********** 2005-06-16
> > 15:29:13 1032 d54 DnldMgr * Update is not allowed to download due
> > to regulation. 2005-06-16 15:29:13 1032 d54 DnldMgr ***********
> > DnldMgr: New download job [UpdateId =
> > {DC685FDE-A1F4-408D-8E30-4B1AB577F215}.100] *********** 2005-06-16
> > 15:29:13 1032 d54 DnldMgr * Queueing update for download handler
> > request generation. 2005-06-16 15:29:13 1032 d54 DnldMgr Generating
> > download request for update {DC685FDE-A1F4-408D-8E30-4B1AB577F215}.100
> > 2005-06-16 15:29:14 1032 d54 Handler Windows Patch download for
> > UpdateId = {DC685FDE-A1F4-408D-8E30-4B1AB577F215}: selected action is
> > download express (delta).
> > 2005-06-16 15:29:18 1032 d54 Handler Updateci:
> > WinSEUpdateHandler::_Inventory: Installer returned 0x3 (3)
> > 2005-06-16 15:29:18 1032 d54 Handler FATAL: UH: 0x80070003: Inventory
> > failed 2005-06-16 15:29:18 1032 d54 Handler FATAL: UH: 0x80070003:
> > GetNextRequiredFiles failed
> > 2005-06-16 15:29:18 1032 d54 Handler FATAL: UH: 0x80070003:
> > GetRequiredFilesForSandboxState failed
> > 2005-06-16 15:29:18 1032 d54 DnldMgr FATAL:
> > DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> > GenerateDownloadRequest failed with 0x80070003.
>

[Rodney]

I have tried other suggestions that were fond at your site but they did not
help
Rodney

"Rodney" wrote:

> I have tried most of the fixes posted to your site. I have an error code of
> 80070003
> I can down load office updates but not windows I check that everything was
> running and checked there are two entries for remote procedures call one is
> running and the other is stopped here is a copy of the log
> 2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {7FDD1A1D-8612-434C-A890-F6616EA3B6CB}.100] ***********
> 2005-06-16 15:29:13 1032 d54 DnldMgr * Update is not allowed to download
> due to regulation.
> 2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {283B12D0-45B3-4779-8F9F-B199C04374E2}.100] ***********
> 2005-06-16 15:29:13 1032 d54 DnldMgr * Update is not allowed to download
> due to regulation.
> 2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {B279ACA7-49FE-4FB5-A899-D9F8B5429731}.100] ***********
> 2005-06-16 15:29:13 1032 d54 DnldMgr * Update is not allowed to download
> due to regulation.
> 2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {B63A8B34-6E30-491A-B2C0-8A83093E45CA}.100] ***********
> 2005-06-16 15:29:13 1032 d54 DnldMgr * Update is not allowed to download
> due to regulation.
> 2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {BCCEC943-0392-6C67-40D1-BED81E276119}.101] ***********
> 2005-06-16 15:29:13 1032 d54 DnldMgr * Update is not allowed to download
> due to regulation.
> 2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {9A2D3515-4C61-4560-A2DF-16E668A86C4E}.100] ***********
> 2005-06-16 15:29:13 1032 d54 DnldMgr * Update is not allowed to download
> due to regulation.
> 2005-06-16 15:29:13 1032 d54 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {DC685FDE-A1F4-408D-8E30-4B1AB577F215}.100] ***********
> 2005-06-16 15:29:13 1032 d54 DnldMgr * Queueing update for download
> handler request generation.
> 2005-06-16 15:29:13 1032 d54 DnldMgr Generating download request for update
> {DC685FDE-A1F4-408D-8E30-4B1AB577F215}.100
> 2005-06-16 15:29:14 1032 d54 Handler Windows Patch download for UpdateId =
> {DC685FDE-A1F4-408D-8E30-4B1AB577F215}: selected action is download express
> (delta).
> 2005-06-16 15:29:18 1032 d54 Handler Updateci:
> WinSEUpdateHandler::_Inventory: Installer returned 0x3 (3)
> 2005-06-16 15:29:18 1032 d54 Handler FATAL: UH: 0x80070003: Inventory failed
> 2005-06-16 15:29:18 1032 d54 Handler FATAL: UH: 0x80070003:
> GetNextRequiredFiles failed
> 2005-06-16 15:29:18 1032 d54 Handler FATAL: UH: 0x80070003:
> GetRequiredFilesForSandboxState failed
> 2005-06-16 15:29:18 1032 d54 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> GenerateDownloadRequest failed with 0x80070003.

[Maurice N ~ MVP]

Look at your log file for Windows Update.

Please post an *extract* from it.
Use Notepad or Wordpad and open & look at the Windows Update log file
C:\Windows\WindowsUpdate.log or C:\WINNT\WindowsUpdate.log

Scroll down all the way. Get / copy / paste (ideally, put into a file & attach in repy ) back here the set of lines for (today's ) the last session.

--
Maurice N
MVP Windows - Shell / User
-----

Rodney wrote:
> I have done everything that was outlined in the advise below but it
> still does not work Rodney
>