[Fran]

After clicking on the Yellow shield, it installed everything "successfully"
and when it REBOOTED - It froze and would not boot (for over an hour). The
red light is on (but not flashing). I have XP-2 on a home network (2 laptops
are attached via Netgear Wireless Router) with cable modem. I had to boot to
safe mode (with network) to restore to before I did this and it booted fine.
I tried this TWICE - same thing. I even turned off the laptops and tried to
install - won't boot. Needless to say - I have the install shield again with
updates ready - So now what do I do????? There are no error messages - I
suspect there is a NETWORK problem of some kind but without the download,
everything is fine.

[Geoff Pearce]

I am also having problems with this update. I install it, get a message
saying install successful, and then I get another yellow shield telling me
the same update is there for me to download. If I manually do it through
the website - again successful completion and install, but I still get the
prompt to download it - its maddening and I have turned the automatic
downloads off

"Fran" wrote:

> After clicking on the Yellow shield, it installed everything "successfully"
> and when it REBOOTED - It froze and would not boot (for over an hour). The
> red light is on (but not flashing). I have XP-2 on a home network (2 laptops
> are attached via Netgear Wireless Router) with cable modem. I had to boot to
> safe mode (with network) to restore to before I did this and it booted fine.
> I tried this TWICE - same thing. I even turned off the laptops and tried to
> install - won't boot. Needless to say - I have the install shield again with
> updates ready - So now what do I do????? There are no error messages - I
> suspect there is a NETWORK problem of some kind but without the download,
> everything is fine.

[Fran]

I ignored the shield and went right to the site and downloaded and it
installed correctly. I WAS able to boot properly after that so I figure
something got corrupted with the files the shield downloaded. Shouldn't work
that way......

"Geoff Pearce" wrote:

> I am also having problems with this update. I install it, get a message
> saying install successful, and then I get another yellow shield telling me
> the same update is there for me to download. If I manually do it through
> the website - again successful completion and install, but I still get the
> prompt to download it - its maddening and I have turned the automatic
> downloads off
>
> "Fran" wrote:
>
> > After clicking on the Yellow shield, it installed everything "successfully"
> > and when it REBOOTED - It froze and would not boot (for over an hour). The
> > red light is on (but not flashing). I have XP-2 on a home network (2 laptops
> > are attached via Netgear Wireless Router) with cable modem. I had to boot to
> > safe mode (with network) to restore to before I did this and it booted fine.
> > I tried this TWICE - same thing. I even turned off the laptops and tried to
> > install - won't boot. Needless to say - I have the install shield again with
> > updates ready - So now what do I do????? There are no error messages - I
> > suspect there is a NETWORK problem of some kind but without the download,
> > everything is fine.

[Geoff Pearce]

Yes - I did that too- said it was installed correctly, yet when I go to
the manual download site again to check for any other downloads (because I
have turned off automatic downloads), then the same download comes up again
for me to install. ?????

"Fran" wrote:

> I ignored the shield and went right to the site and downloaded and it
> installed correctly. I WAS able to boot properly after that so I figure
> something got corrupted with the files the shield downloaded. Shouldn't work
> that way......
>
> "Geoff Pearce" wrote:
>
> > I am also having problems with this update. I install it, get a message
> > saying install successful, and then I get another yellow shield telling me
> > the same update is there for me to download. If I manually do it through
> > the website - again successful completion and install, but I still get the
> > prompt to download it - its maddening and I have turned the automatic
> > downloads off
> >
> > "Fran" wrote:
> >
> > > After clicking on the Yellow shield, it installed everything "successfully"
> > > and when it REBOOTED - It froze and would not boot (for over an hour). The
> > > red light is on (but not flashing). I have XP-2 on a home network (2 laptops
> > > are attached via Netgear Wireless Router) with cable modem. I had to boot to
> > > safe mode (with network) to restore to before I did this and it booted fine.
> > > I tried this TWICE - same thing. I even turned off the laptops and tried to
> > > install - won't boot. Needless to say - I have the install shield again with
> > > updates ready - So now what do I do????? There are no error messages - I
> > > suspect there is a NETWORK problem of some kind but without the download,
> > > everything is fine.