[Justin H.]

Hello,

I've been working on what several problems and have run into a brick
wall trying to get windows updates to work. I get the error 0x80246008
on all updates. It seems that BITS isn't starting because of error
0x80070002. I've tried everything I could find on the BITS error, but
nothing works that I've tried. If it helps, in one of the steps I
tried, which involved deleting files from C:\Documents and Settings\All
Users\Application Data\Microsoft\Network\Downloader, that the directory
is remaining empty. Whether or not that has anything to do with it, I
don't know.

Any suggestions are gratefully accepted.

Thank you,
Justin H.

[TaurArian]

Error 0x80246008 during the download process
This error may occur if the Background Intelligent Transfer Service is not enabled.
Note: Even if you are not using the Automatic Updates feature, the service must be
enabled for Windows Update.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=10&ln=en




"Justin H." <picasso@dogday.net> wrote in message
news:e4AdFKicFHA.3048@TK2MSFTNGP12.phx.gbl...
> Hello,
>
> I've been working on what several problems and have run into a brick wall trying to
> get windows updates to work. I get the error 0x80246008 on all updates. It seems
> that BITS isn't starting because of error 0x80070002. I've tried everything I
> could find on the BITS error, but nothing works that I've tried. If it helps, in
> one of the steps I tried, which involved deleting files from C:\Documents and
> Settings\All Users\Application Data\Microsoft\Network\Downloader, that the
> directory is remaining empty. Whether or not that has anything to do with it, I
> don't know.
>
> Any suggestions are gratefully accepted.
>
> Thank you,
> Justin H.

[Justin H.]

TaurArian wrote:
> Error 0x80246008 during the download process
> This error may occur if the Background Intelligent Transfer Service is
> not enabled. Note: Even if you are not using the Automatic Updates
> feature, the service must be enabled for Windows Update.
> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=10&ln=en

BITS is already present in that key value, unfortunately.

Justin H.

[TaurArian]

When searching for available updates on the Windows Update site, you see the
0x80070002 error
This error may occur if there is a content mismatch in the DataStore folder.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=17&ln=en


"Justin H." <picasso@dogday.net> wrote in message
news:e4AdFKicFHA.3048@TK2MSFTNGP12.phx.gbl...
> Hello,
>
> I've been working on what several problems and have run into a brick wall trying to
> get windows updates to work. I get the error 0x80246008 on all updates. It seems
> that BITS isn't starting because of error 0x80070002. I've tried everything I
> could find on the BITS error, but nothing works that I've tried. If it helps, in
> one of the steps I tried, which involved deleting files from C:\Documents and
> Settings\All Users\Application Data\Microsoft\Network\Downloader, that the
> directory is remaining empty. Whether or not that has anything to do with it, I
> don't know.
>
> Any suggestions are gratefully accepted.
>
> Thank you,
> Justin H.

[Justin H.]

I'm afraid that didn't help. I did notice that I have 2 qmgr.dll files,
and different versions at that. Should this be the case?

Justin H.

TaurArian wrote:
> When searching for available updates on the Windows Update site, you see
> the 0x80070002 error
> This error may occur if there is a content mismatch in the DataStore
> folder.
> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=17&ln=en
>
>
>
> "Justin H." <picasso@dogday.net> wrote in message
> news:e4AdFKicFHA.3048@TK2MSFTNGP12.phx.gbl...
>
>> Hello,
>>
>> I've been working on what several problems and have run into a brick
>> wall trying to get windows updates to work. I get the error
>> 0x80246008 on all updates. It seems that BITS isn't starting because
>> of error 0x80070002. I've tried everything I could find on the BITS
>> error, but nothing works that I've tried. If it helps, in one of the
>> steps I tried, which involved deleting files from C:\Documents and
>> Settings\All Users\Application Data\Microsoft\Network\Downloader, that
>> the directory is remaining empty. Whether or not that has anything to
>> do with it, I don't know.
>>
>> Any suggestions are gratefully accepted.
>>
>> Thank you,
>> Justin H.
>
>

[TaurArian]

I have three different versions on the system, one in System32\Bits, Service Pack
Files and System 32.
I'm out of ideas on this one, you've already checked Bits, cleared your DataStore
folder etc.

Did you reboot before trying WU again?

Kaylene


"Justin H." <picasso@dogday.net> wrote in message
news:uIhJop6cFHA.2288@TK2MSFTNGP14.phx.gbl...
> I'm afraid that didn't help. I did notice that I have 2 qmgr.dll files, and
> different versions at that. Should this be the case?
>
> Justin H.
>
> TaurArian wrote:
>> When searching for available updates on the Windows Update site, you see the
>> 0x80070002 error
>> This error may occur if there is a content mismatch in the DataStore folder.
>> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=17&ln=en
>> "Justin H." <picasso@dogday.net> wrote in message
>> news:e4AdFKicFHA.3048@TK2MSFTNGP12.phx.gbl...
>>
>>> Hello,
>>>
>>> I've been working on what several problems and have run into a brick wall trying
>>> to get windows updates to work. I get the error 0x80246008 on all updates. It
>>> seems that BITS isn't starting because of error 0x80070002. I've tried
>>> everything I could find on the BITS error, but nothing works that I've tried. If
>>> it helps, in one of the steps I tried, which involved deleting files from
>>> C:\Documents and Settings\All Users\Application
>>> Data\Microsoft\Network\Downloader, that the directory is remaining empty.
>>> Whether or not that has anything to do with it, I don't know.
>>>
>>> Any suggestions are gratefully accepted.
>>>
>>> Thank you,
>>> Justin H.
>>

[Justin H.]

After clearing my DataStore folder? No, I didn't. I wasn't aware I
should. I'll do it again when I get home tonight.

As near as I can tell, the last time BITS started correctly was about a
month ago. The next event after that was the -2147942402 error from
BITS and it hasn't started up correctly since. Apparently some
catastrophic event happened in that week because I had several problems
crop up. For instance, I had a problem (that I've since fixed) with
opening new windows blank at the same time. A media player program that
came with my sound card stopped working and it hasn't worked since
(through several reinstalls).

I'm seriously considering one tech's advice of doing a repair install of
XP despite the pain involved.

Thanks again for your help, Kaylene.

Justin H.

On the calendar, in the box marked 6/18/2005 12:55 AM ^ TaurArian scratched:

> I have three different versions on the system, one in System32\Bits, Service Pack
> Files and System 32.
> I'm out of ideas on this one, you've already checked Bits, cleared your DataStore
> folder etc.
>
> Did you reboot before trying WU again?
>
> Kaylene
>
>
> "Justin H." <picasso@dogday.net> wrote in message
> news:uIhJop6cFHA.2288@TK2MSFTNGP14.phx.gbl...
>> I'm afraid that didn't help. I did notice that I have 2 qmgr.dll files, and
>> different versions at that. Should this be the case?
>>
>> Justin H.
>>
>> TaurArian wrote:
>>> When searching for available updates on the Windows Update site, you see the
>>> 0x80070002 error
>>> This error may occur if there is a content mismatch in the DataStore folder.
>>> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=17&ln=en
>>> "Justin H." <picasso@dogday.net> wrote in message
>>> news:e4AdFKicFHA.3048@TK2MSFTNGP12.phx.gbl...
>>>
>>>> Hello,
>>>>
>>>> I've been working on what several problems and have run into a brick wall trying
>>>> to get windows updates to work. I get the error 0x80246008 on all updates. It
>>>> seems that BITS isn't starting because of error 0x80070002. I've tried
>>>> everything I could find on the BITS error, but nothing works that I've tried. If
>>>> it helps, in one of the steps I tried, which involved deleting files from
>>>> C:\Documents and Settings\All Users\Application
>>>> Data\Microsoft\Network\Downloader, that the directory is remaining empty.
>>>> Whether or not that has anything to do with it, I don't know.
>>>>
>>>> Any suggestions are gratefully accepted.
>>>>
>>>> Thank you,
>>>> Justin H.
>>>


--
Nyarlathotep casts a spell

[Justin H.]

I did happen to uninstall Norton Internet Security on that day, and ran
the rnav for the 2005 version. It may or may not be relevant, and I
don't remember where it landed in the sequence of events, but I thought
I'd mention it.

Justin H.

On the calendar, in the box marked 6/18/2005 12:55 AM ^ TaurArian scratched:

> I have three different versions on the system, one in System32\Bits, Service Pack
> Files and System 32.
> I'm out of ideas on this one, you've already checked Bits, cleared your DataStore
> folder etc.
>
> Did you reboot before trying WU again?
>
> Kaylene
>
>
> "Justin H." <picasso@dogday.net> wrote in message
> news:uIhJop6cFHA.2288@TK2MSFTNGP14.phx.gbl...
>> I'm afraid that didn't help. I did notice that I have 2 qmgr.dll files, and
>> different versions at that. Should this be the case?
>>
>> Justin H.
>>
>> TaurArian wrote:
>>> When searching for available updates on the Windows Update site, you see the
>>> 0x80070002 error
>>> This error may occur if there is a content mismatch in the DataStore folder.
>>> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=17&ln=en
>>> "Justin H." <picasso@dogday.net> wrote in message
>>> news:e4AdFKicFHA.3048@TK2MSFTNGP12.phx.gbl...
>>>
>>>> Hello,
>>>>
>>>> I've been working on what several problems and have run into a brick wall trying
>>>> to get windows updates to work. I get the error 0x80246008 on all updates. It
>>>> seems that BITS isn't starting because of error 0x80070002. I've tried
>>>> everything I could find on the BITS error, but nothing works that I've tried. If
>>>> it helps, in one of the steps I tried, which involved deleting files from
>>>> C:\Documents and Settings\All Users\Application
>>>> Data\Microsoft\Network\Downloader, that the directory is remaining empty.
>>>> Whether or not that has anything to do with it, I don't know.
>>>>
>>>> Any suggestions are gratefully accepted.
>>>>
>>>> Thank you,
>>>> Justin H.
>>>


--
Nyarlathotep casts a spell

[Justin H.]

Justin H. wrote:
>
> If it helps, in one of the steps I
> tried, which involved deleting files from C:\Documents and Settings\All
> Users\Application Data\Microsoft\Network\Downloader, that the directory
> is remaining empty. Whether or not that has anything to do with it, I
> don't know.

What's supposed to be in this folder, anyway?

Justin H.

[TaurArian]

I have qmgr0.dat & qmgr1.dat

Did you have a look at:
The necessary services are disabled or unavailable. Error 0x80246008

This error may occur if one or more of the following services are disabled or
unavailable. Background Intelligent Transfer Service (BITS) Event Log
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=9&ln=en



Justin H. wrote:
> Justin H. wrote:
>>
>> If it helps, in one of the steps I
>> tried, which involved deleting files from C:\Documents and
>> Settings\All Users\Application Data\Microsoft\Network\Downloader,
>> that the directory is remaining empty. Whether or not that has
>> anything to do with it, I don't know.
>
> What's supposed to be in this folder, anyway?
>
> Justin H.

[Justin H.]

Yes, I've done that, unfortunately, and it hasn't helped.

Whatever it is that's keeping BITS from starting, it's also keeping
anything from being written into this folder (which may or may not be a
red herring, but I'm willing to give anything a closer look at this
point). I double checked the Event Log, and it shows BITS getting a
successful start message, then stops with the 80070002 error.

Justin H.

On the calendar, in the box marked 6/23/2005 3:25 AM ^ TaurArian scratched:
> I have qmgr0.dat & qmgr1.dat
>
> Did you have a look at:
> The necessary services are disabled or unavailable. Error 0x80246008
>
> This error may occur if one or more of the following services are disabled or
> unavailable. Background Intelligent Transfer Service (BITS) Event Log
> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=9&ln=en
>
>
>
> Justin H. wrote:
>> Justin H. wrote:
>>>
>>> If it helps, in one of the steps I
>>> tried, which involved deleting files from C:\Documents and
>>> Settings\All Users\Application Data\Microsoft\Network\Downloader,
>>> that the directory is remaining empty. Whether or not that has
>>> anything to do with it, I don't know.
>>
>> What's supposed to be in this folder, anyway?
>>
>> Justin H.
>


--
Nyarlathotep casts a spell

[TaurArian]

Sorry, I'm out of ideas on this one, keep searching through all the other postings on
the 80070002 error and other bits errors.
Kaylene


Justin H. wrote:
> Yes, I've done that, unfortunately, and it hasn't helped.
>
> Whatever it is that's keeping BITS from starting, it's also keeping
> anything from being written into this folder (which may or may not be
> a red herring, but I'm willing to give anything a closer look at this
> point). I double checked the Event Log, and it shows BITS getting a
> successful start message, then stops with the 80070002 error.
>
> Justin H.
>
> On the calendar, in the box marked 6/23/2005 3:25 AM ^ TaurArian
> scratched:
>> I have qmgr0.dat & qmgr1.dat
>>
>> Did you have a look at:
>> The necessary services are disabled or unavailable. Error 0x80246008
>>
>> This error may occur if one or more of the following services are
>> disabled or unavailable. Background Intelligent Transfer Service
>> (BITS) Event Log
>> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=9&ln=en
>>
>>
>>
>> Justin H. wrote:
>>> Justin H. wrote:
>>>>
>>>> If it helps, in one of the steps I
>>>> tried, which involved deleting files from C:\Documents and
>>>> Settings\All Users\Application Data\Microsoft\Network\Downloader,
>>>> that the directory is remaining empty. Whether or not that has
>>>> anything to do with it, I don't know.
>>>
>>> What's supposed to be in this folder, anyway?
>>>
>>> Justin H.