[mnorman]

Hello. My work computer is running win xp pro. Another user of the computer
downloaded the recent microsoft updates for the system, and now it seems that
the updates aren't installing, or if they are installing, it isn't
registering because after a restart, Windows prompts to restart again. It
prompts to do this about every five minutes. Like I mentioned, even if you
click "restart" on the popup window, and it restarts, five minutes after
log-on, the window comes up again. it sucks. like windows.

any help is appreciated.

[Maurice N ~ MVP]

Use Regedit very very carefully.
From Run option on start menu, type in REGEDIT.
Make a save copy of registry. Select File, then Export. On the Range
option-tab, select the ALL option. Save the file to a unique name.

Then look for a very specific key. Use Edit , and Find.

In Regedit (very carefully )
Delete the sub-key "SelfupdateStatus" *IF* it is present in the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\IUControl
key.
Exit out of Regedit.

From main Start menu, select RUN, type in
CMD <Enter-key>

type in
net stop wuauserv <Enter-key>

Go to Windows Explorer.
Look on your system drive (usually C ) and look at the Windows folder
name. Like Windows or WINNT.
Modify following as appropriate.
If your Windows folder is C:\Windows. Look at this folder
C:\Windows\SoftwareDistribution\Download

If you find files in there, delete them. That folder is where files are
stored from W U downloads.

Go back to Command prompt window.
type in
net start wuauserv <Enter-key>

EXIT <Enter-key>

Post back here with your progress.
HTH
--
Maurice N
MVP Windows - Shell / User
---

"mnorman" wrote
> Hello. My work computer is running win xp pro. Another user of the
> computer
> downloaded the recent microsoft updates for the system, and now it seems
> that
> the updates aren't installing, or if they are installing, it isn't
> registering because after a restart, Windows prompts to restart again. It
> prompts to do this about every five minutes. Like I mentioned, even if
> you
> click "restart" on the popup window, and it restarts, five minutes after
> log-on, the window comes up again. it sucks. like windows.
>
> any help is appreciated.

[Blitz]

a good reinstall of ur operating system will work. (Just repair)

[Maurice N ~ MVP]

A repair install is a little too drastic at this point. Plus they would
loose the updates after the last service pack.
Please do NOT use "reinstall" and "repair" interchangeably.
--
Maurice N
MVP Windows - Shell / User
---
"Blitz" wrote
>a good reinstall of ur operating system will work. (Just repair)