DVD drive & CD drive missing



Dan
07-09-2005, 10:10 PM
In the device manager, next to cdr & drw there is an yellow exclamation mark
" ! ".
Numerous ways have been tried out to re-install these two drives but fail.
each time it show code 39 error. I 've just update window service pack to
SP2. Still same. Im using WinXP pro.
the drives are as:- Sony CD-RW CRX195E1 & Asus DRW-0402 P/D
Can some one help me pls.......

MAP
07-09-2005, 10:10 PM
Dan wrote:
> In the device manager, next to cdr & drw there is an yellow
> exclamation mark " ! ".
> Numerous ways have been tried out to re-install these two drives but
> fail. each time it show code 39 error. I 've just update window
> service pack to SP2. Still same. Im using WinXP pro.
> the drives are as:- Sony CD-RW CRX195E1 & Asus DRW-0402 P/D
> Can some one help me pls.......

Code39...."the disk is full",makes no since to me?

Run this tool and see if your drives return,please post back and let us
know.
http://dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
--
Mike Pawlak

Shenan Stanley
07-09-2005, 10:10 PM
Dan wrote:
> In the device manager, next to cdr & drw there is an yellow
> exclamation mark " ! ".
> Numerous ways have been tried out to re-install these two drives but
> fail. each time it show code 39 error. I 've just update window
> service pack to SP2. Still same. Im using WinXP pro.
> the drives are as:- Sony CD-RW CRX195E1 & Asus DRW-0402 P/D
> Can some one help me pls.......

Remove them from Device manager and reboot, allowing Windows
XP to reinstall them..

Then if that still does not work...

Do NOT be afraid of the registry hack here.
It is SAFE and has helped MANY people.
Respect the registry, don't fear it.

1) Log on with Administrative Privileges

2) Open the Registry Editor:
a) Go to Start then select Run.
b) Type regedit and click OK.

3) Backup you registry by:
a) Highlight My Computer by clicking on it once.
b) Click File (Windows XP) or Registry (Windows 2000), then Export
Registry File.
c) Select export range All; to ensure your entire registry is backed up
completely.
d) Select where you would like to save this backup, name the File, and
Click on the SAVE button.

4) Remove the Upperfilters and Lowerfilters values:
a) Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}
b) Highlight this key by left clicking on it once.
c) On the right hand side delete the values Upperfilters and Lowerfilters.

5) Restart your computer.



Or try this:

http://www.dougknox.com/

Select 'Windows Utilities' and scroll down to 'Restore CD/DVD drives to
Windows Explorer.'
Perhaps his utility will do the trick. =)


If that does not work, you might consider a system restore to a time before
you lost the drives..

--
Shenan Stanley
MS-MVP
--


DVD drive & CD drive missing