[Need Help]

Jonb,

Could you please email me the information from Ms. Liu? Thank you for your
assistance. Need to determine how to get u my email address privately.
--
Thanks


"jonb" wrote:

> Thanks for the "hide" tip. It worked for me. At least it doesn't try to
> install the 2 updates anymore.
> I just got a 100+line step "fix" by email from Ms. Liu at MS. I have to
> give them credit for replying within 24hrs. She didn't admit 100's/1000's
> are affected. She wants me to start by removing my router and then all these
> programs which "may interfere with updates". I don't believe it. Receiving
> auto updates for 3yrs, why do only these latest 2 fail to install?
> TweakMASTER DNS
> Web Accelerator
> Download Accelerator
> GetRight
> Browser Blaster
>
> Sygate Personal Firewall
> Norton Internet Security
> Freedom Firewall
> Zone Alarm Firewall
>
> Until I see more problems, I'm not doing this now. I don't have the time.
>
> Her "fix" is too big to post here, and I don't like posting private emails
> on newsgroups.
>
> "Dave Jenkins" wrote:
>
> >
> >
> > "Bill Sharpe" wrote:
> >
> >
> > [snip]
> >
> > > The problem occurred for me 2/10 as I downloaded 11 security patches,
> > > two of which failed to install. If they had just not installed I
> > > wouldn't be too concerned. The fact that they brought up error messages
> > > at shutdown and again at restart and return from hibernation is what
> > > bothers me. I have a shield icon in my traybar saying that updates are
> > > ready to install. There's only one pending update now(KB886906) and I
> > > would like to get rid of it.
> >
> > [snip]
> >
> > I used Windows Update to "hide" the offending patch, and now I don't get the
> > errors anymore. Of course, the patch isn't installed, either... Grrr...!
> >
> > HTH