[Drew]

When I try to install KB885222 I get the following error messages -

"cannot create a file when that file already exists

kb885222 installation did not complete"

This happens whether I try to install from the web or from my temp file.

I know that the SP2 version of ohci1394.sys is installed in win/sys32/ &
loaded but I would have thought that on the reboot it would be overwritten?

No probs with .cat files

"HNG" wrote:

> There might be unsigned secure catalog (.cat) files. Need to remove them.
> Try this -
> 1: Run SIGVERIF.exe
> 2: Click Advanced button
> 3: Select Look for other files that are not digitally signed
> 4: In the Look in this folder box type in C:\WINDOWS\SYSTEM32\CATROOT
> (Edit path a necessary depending on where Windows is installed)
> 5: Check Include Subfolders
> 6: Click OK, then click Start
>
> When the report completes it should list any unsigned files.
>
> Look for .CAT files. If there are any .CAT files, find them and move them
> out of the CATROOT folder. Try installing the update now.
>
> Alternately, you can close Sigverif.exe tool and review the Sigverif.txt
> report.
>
> ---------
>
>
> "Johnny Boy" wrote:
>
> > I get the same error trying to download and install KB885222-x86-ENU.exe
> >
> > "Scott Reading" wrote:
> >
> > > Hi
> > >
> > > When downloading updates off the update site, it downloads them fine, but
> > > doesnt install them. The site just says unbale to install. I have gone to my
> > > D:\Wutemp\ folder and the updates sit in there. When I individually run them,
> > > I get a setup error, "The Data is Invalid".
> > >
> > > Any ideas?
> > >
> > > Kind regards
> > >
> > > Scott Reading

[Robert Aldwinckle]

"Drew" <Drew@discussions.microsoft.com> wrote in message
news:79EEF3CC-2D30-433A-B716-7F9EC3D0D829@microsoft.com...
> When I try to install KB885222 I get the following error messages -
>
> "cannot create a file when that file already exists
>
> kb885222 installation did not complete"
>
> This happens whether I try to install from the web or from my temp file.
>
> I know that the SP2 version of ohci1394.sys is installed in win/sys32/ &
> loaded but I would have thought that on the reboot it would be overwritten?

It may be in use? Find out which device is using that module and if possible
stop it before trying to install that patch. Alternatively try using a safe mode boot

Hmm... if that is your primary harddrive that might be a bit difficult!
I agree that the update should be handling this for you but what it should be doing
is installing the driver file(s) with alias(es) and then renaming them during a boot.

However, depending on what exactly the message is referring to the problem
may be occurring long before that eventuality.

If you have a KB885222.log created by the install attempt (or find any other diagnostic
files which have modification times at the same time as the install attempt) use them
to look for clues which refine your symptom description.

Another possibility that I would look at would be to check if the message
is erroneous or misleading. E.g. which file? what version is being installed?
what version already exists? Etc. Use the "File Information" in the KB article
as a guide for some modules you could start such checking with.


Good luck

Robert Aldwinckle
---


>
> No probs with .cat files
>
> "HNG" wrote:
>
>> There might be unsigned secure catalog (.cat) files. Need to remove them.
>> Try this -
>> 1: Run SIGVERIF.exe
>> 2: Click Advanced button
>> 3: Select Look for other files that are not digitally signed
>> 4: In the Look in this folder box type in C:\WINDOWS\SYSTEM32\CATROOT
>> (Edit path a necessary depending on where Windows is installed)
>> 5: Check Include Subfolders
>> 6: Click OK, then click Start
>>
>> When the report completes it should list any unsigned files.
>>
>> Look for .CAT files. If there are any .CAT files, find them and move them
>> out of the CATROOT folder. Try installing the update now.
>>
>> Alternately, you can close Sigverif.exe tool and review the Sigverif.txt
>> report.
>>
>> ---------
>>
>>
>> "Johnny Boy" wrote:
>>
>> > I get the same error trying to download and install KB885222-x86-ENU.exe
>> >
>> > "Scott Reading" wrote:
>> >
>> > > Hi
>> > >
>> > > When downloading updates off the update site, it downloads them fine, but
>> > > doesnt install them. The site just says unbale to install. I have gone to my
>> > > D:\Wutemp\ folder and the updates sit in there. When I individually run them,
>> > > I get a setup error, "The Data is Invalid".
>> > >
>> > > Any ideas?
>> > >
>> > > Kind regards
>> > >
>> > > Scott Reading