Error 0x800710DD when trying to detect WSUS client



Faris Abu Rous
07-09-2005, 10:38 PM
2005-05-25 10:57:08 1112 ab8 AU Triggering AU detection through DetectNow API
2005-05-25 10:57:08 1112 bd4 AU #############
2005-05-25 10:57:08 1112 bd4 AU ## START ## AU: Search for updates
2005-05-25 10:57:08 1112 bd4 AU #########
2005-05-25 10:57:08 1112 bd4 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {E5B88EE4-D5CB-4DD2-BADB-A93769717198}]
2005-05-25 10:57:08 1112 51c Agent *************
2005-05-25 10:57:08 1112 51c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-05-25 10:57:08 1112 51c Agent *********
2005-05-25 10:57:10 1112 51c Setup *********** Setup: Checking whether
self-update is required ***********
2005-05-25 10:57:10 1112 51c Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2005-05-25 10:57:10 1112 51c Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2460, required version =
5.8.0.2339
2005-05-25 10:57:10 1112 51c Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2460, required
version = 5.8.0.2339
2005-05-25 10:57:10 1112 51c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2460, required version
= 5.8.0.2339
2005-05-25 10:57:10 1112 51c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2460, required
version = 5.8.0.2339
2005-05-25 10:57:10 1112 51c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2460, required
version = 5.8.0.2339
2005-05-25 10:57:10 1112 51c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2460, required
version = 5.8.0.2339
2005-05-25 10:57:10 1112 51c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2460, required
version = 5.8.0.2339
2005-05-25 10:57:10 1112 51c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2460, required
version = 5.8.0.2339
2005-05-25 10:57:10 1112 51c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2460, required
version = 5.8.0.2339
2005-05-25 10:57:10 1112 51c Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2460, required version =
5.8.0.2339
2005-05-25 10:57:10 1112 51c Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2460, required version
= 5.8.0.2339
2005-05-25 10:57:10 1112 51c Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2460, required version
= 5.8.0.2339
2005-05-25 10:57:10 1112 51c Setup * IsUpdateRequired = No
2005-05-25 10:57:10 1112 51c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-05-25 10:57:10 1112 51c PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://10.11.2.30/ClientWebService/client.asmx
2005-05-25 10:57:10 1112 51c Misc WARNING: SendRequest failed with hr =
800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-05-25 10:57:10 1112 51c PT + Last proxy send request failed with hr =
0x800710DD, HTTP status code = 401
2005-05-25 10:57:10 1112 51c PT + Caller provided credentials = No
2005-05-25 10:57:10 1112 51c PT + Impersonate flags = 2
2005-05-25 10:57:10 1112 51c PT + Possible authorization schemes used =
2005-05-25 10:57:10 1112 51c PT WARNING: GetConfig failure, error =
0x800710DD, soap client error = 5, soap error code = 0, HTTP status code = 200
2005-05-25 10:57:10 1112 51c PT WARNING: Sync of Updates: 0x800710dd
2005-05-25 10:57:10 1112 51c Agent * WARNING: Failed to synchronize, error
= 0x800710DD
2005-05-25 10:57:10 1112 51c Agent * WARNING: Exit code = 0x800710DD
2005-05-25 10:57:10 1112 51c Agent *********
2005-05-25 10:57:10 1112 51c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-05-25 10:57:10 1112 51c Agent *************
2005-05-25 10:57:10 1112 51c Agent WARNING: WU client failed Searching for
update with error 0x800710dd
2005-05-25 10:57:11 1112 51c AU >>## RESUMED ## AU: Search for updates
[CallId = {E5B88EE4-D5CB-4DD2-BADB-A93769717198}]
2005-05-25 10:57:11 1112 51c AU # WARNING: Search callback failed, result
= 0x800710DD
2005-05-25 10:57:11 1112 51c AU #########
2005-05-25 10:57:11 1112 51c AU ## END ## AU: Search for updates [CallId
= {E5B88EE4-D5CB-4DD2-BADB-A93769717198}]
2005-05-25 10:57:11 1112 51c AU #############
2005-05-25 10:57:11 1112 51c AU AU setting next detection timeout to
2005-05-25 22:57:11
2005-05-25 10:57:16 1112 51c Report REPORT EVENT:
{19FB3A51-4018-4EDB-B2B1-D5060C6F7C39} 2005-05-25
10:57:10-0700 1 148 101 {00000000-0000-0000-0000-000000000000} 0 800710dd AutomaticUpdates Failure Software
Synchronization Error: Agent failed detecting with reason: 0x800710dd


This is what i get when i try to detect the WSUS server, clould anybody help?

Patti MacLeod
07-09-2005, 10:38 PM
Hi Faris Abu Rous,

Having had no experience utilizing SUS, I wouldn't know where to start in
assisting you to troubleshoot the problem. If you haven't done so already,
you might want to try posting your question to the software update services
newsgroup:
microsoft.public.softwareupdatesvcs



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Faris Abu Rous" <Faris Abu Rous@discussions.microsoft.com> wrote in message
news:FBE72ABB-3F6E-4225-953C-0E7AFB9B85F1@microsoft.com...
> 2005-05-25 10:57:08 1112 ab8 AU Triggering AU detection through DetectNow
API
> 2005-05-25 10:57:08 1112 bd4 AU #############
> 2005-05-25 10:57:08 1112 bd4 AU ## START ## AU: Search for updates
> 2005-05-25 10:57:08 1112 bd4 AU #########
> 2005-05-25 10:57:08 1112 bd4 AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {E5B88EE4-D5CB-4DD2-BADB-A93769717198}]
> 2005-05-25 10:57:08 1112 51c Agent *************
> 2005-05-25 10:57:08 1112 51c Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2005-05-25 10:57:08 1112 51c Agent *********
> 2005-05-25 10:57:10 1112 51c Setup *********** Setup: Checking whether
> self-update is required ***********
> 2005-05-25 10:57:10 1112 51c Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
> 2005-05-25 10:57:10 1112 51c Setup Update NOT required for
> C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2460, required version
=
> 5.8.0.2339
> 2005-05-25 10:57:10 1112 51c Setup Update NOT required for
> C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2460, required
> version = 5.8.0.2339
> 2005-05-25 10:57:10 1112 51c Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2460, required
version
> = 5.8.0.2339
> 2005-05-25 10:57:10 1112 51c Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2460, required
> version = 5.8.0.2339
> 2005-05-25 10:57:10 1112 51c Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2460, required
> version = 5.8.0.2339
> 2005-05-25 10:57:10 1112 51c Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2460, required
> version = 5.8.0.2339
> 2005-05-25 10:57:10 1112 51c Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2460, required
> version = 5.8.0.2339
> 2005-05-25 10:57:10 1112 51c Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2460, required
> version = 5.8.0.2339
> 2005-05-25 10:57:10 1112 51c Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2460, required
> version = 5.8.0.2339
> 2005-05-25 10:57:10 1112 51c Setup Update NOT required for
> C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2460, required
version =
> 5.8.0.2339
> 2005-05-25 10:57:10 1112 51c Setup Update NOT required for
> C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2460, required
version
> = 5.8.0.2339
> 2005-05-25 10:57:10 1112 51c Setup Update NOT required for
> C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2460, required
version
> = 5.8.0.2339
> 2005-05-25 10:57:10 1112 51c Setup * IsUpdateRequired = No
> 2005-05-25 10:57:10 1112 51c PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2005-05-25 10:57:10 1112 51c PT + ServiceId =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> http://10.11.2.30/ClientWebService/client.asmx
> 2005-05-25 10:57:10 1112 51c Misc WARNING: SendRequest failed with hr =
> 800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
Schemes
> used : <>
> 2005-05-25 10:57:10 1112 51c PT + Last proxy send request failed with hr
=
> 0x800710DD, HTTP status code = 401
> 2005-05-25 10:57:10 1112 51c PT + Caller provided credentials = No
> 2005-05-25 10:57:10 1112 51c PT + Impersonate flags = 2
> 2005-05-25 10:57:10 1112 51c PT + Possible authorization schemes used =
> 2005-05-25 10:57:10 1112 51c PT WARNING: GetConfig failure, error =
> 0x800710DD, soap client error = 5, soap error code = 0, HTTP status code =
200
> 2005-05-25 10:57:10 1112 51c PT WARNING: Sync of Updates: 0x800710dd
> 2005-05-25 10:57:10 1112 51c Agent * WARNING: Failed to synchronize,
error
> = 0x800710DD
> 2005-05-25 10:57:10 1112 51c Agent * WARNING: Exit code = 0x800710DD
> 2005-05-25 10:57:10 1112 51c Agent *********
> 2005-05-25 10:57:10 1112 51c Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2005-05-25 10:57:10 1112 51c Agent *************
> 2005-05-25 10:57:10 1112 51c Agent WARNING: WU client failed Searching for
> update with error 0x800710dd
> 2005-05-25 10:57:11 1112 51c AU >>## RESUMED ## AU: Search for updates
> [CallId = {E5B88EE4-D5CB-4DD2-BADB-A93769717198}]
> 2005-05-25 10:57:11 1112 51c AU # WARNING: Search callback failed,
result
> = 0x800710DD
> 2005-05-25 10:57:11 1112 51c AU #########
> 2005-05-25 10:57:11 1112 51c AU ## END ## AU: Search for updates
[CallId
> = {E5B88EE4-D5CB-4DD2-BADB-A93769717198}]
> 2005-05-25 10:57:11 1112 51c AU #############
> 2005-05-25 10:57:11 1112 51c AU AU setting next detection timeout to
> 2005-05-25 22:57:11
> 2005-05-25 10:57:16 1112 51c Report REPORT EVENT:
> {19FB3A51-4018-4EDB-B2B1-D5060C6F7C39} 2005-05-25
> 10:57:10-0700 1 148 101 {00000000-0000-0000-0000-000000000000} 0 800710dd
AutomaticUpdates Failure Software
> Synchronization Error: Agent failed detecting with reason: 0x800710dd
>
>
> This is what i get when i try to detect the WSUS server, clould anybody
help?


Error 0x800710DD when trying to detect WSUS client