[tracey h]

tried running the windows update page and this error message came up.
0x80072fo5 any ideas what it means and how to solve it. any help or ideas
would be appreiciated

[Maurice N ~ MVP]

Hello Tracey,

Take a look at this MS Article, especially the section on SSL Certificates.
http://support.microsoft.com/KB/326253

Would you post back with how far you had gotten into the W U process before this error came up ?

And if you still have a problem, post back with the lines out of the log for the failed session.
Look for file WindowsUpdate.log in your C:\Windows folder ( or it may be C:\WINNT on your system).

Use Notepad or Wordpad to open & view contents. Scan down to the very bottom. Look at the set of lines for that last session-date.
Copy the set of lines for that last session-date & paste back into a reply in here.

--
Maurice N
MVP Windows - Shell / User
-----

tracey h wrote:
> tried running the windows update page and this error message came up.
> 0x80072fo5 any ideas what it means and how to solve it. any help or
> ideas would be appreiciated

[tracey h]

thank you so much, tried what you suggested and it worked. Im now able to use
the windows update.
Once again thank you so much

"Maurice N ~ MVP" wrote:

> Hello Tracey,
>
> Take a look at this MS Article, especially the section on SSL Certificates.
> http://support.microsoft.com/KB/326253
>
> Would you post back with how far you had gotten into the W U process before this error came up ?
>
> And if you still have a problem, post back with the lines out of the log for the failed session.
> Look for file WindowsUpdate.log in your C:\Windows folder ( or it may be C:\WINNT on your system).
>
> Use Notepad or Wordpad to open & view contents. Scan down to the very bottom. Look at the set of lines for that last session-date.
> Copy the set of lines for that last session-date & paste back into a reply in here.
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> tracey h wrote:
> > tried running the windows update page and this error message came up.
> > 0x80072fo5 any ideas what it means and how to solve it. any help or
> > ideas would be appreiciated
>

[Maurice N ~ MVP]

Tracey,
You're very welcome. Thanks for posting back. It is good to know when
something works.
--
Maurice N
MVP Windows - Shell / User
---
"tracey h" wrote
> thank you so much, tried what you suggested and it worked. Im now able to
> use
> the windows update.
> Once again thank you so much
>