[A nnie]

I have just done a Dr Watson test and it states that KB891711 has altered
windows system file. I have been havivg problems for weeks. Please can anyone
tell me ( in laymens terms please as I am a novice) how to delete it. I am
running ME

[Robert Aldwinckle]

"A nnie" <A nnie@discussions.microsoft.com> wrote in message
news:B49D5E9A-42AF-4CC1-8CE5-B2218FC6FD63@microsoft.com...
>I have just done a Dr Watson test and it states that KB891711 has altered
> windows system file. I have been havivg problems for weeks. Please can anyone
> tell me ( in laymens terms please as I am a novice) how to delete it. I am
> running ME


Please transcribe and post the exact messages that you are seeing.


---

[a nnie]

"Robert Aldwinckle" wrote:

> "A nnie" <A nnie@discussions.microsoft.com> wrote in message
> news:B49D5E9A-42AF-4CC1-8CE5-B2218FC6FD63@microsoft.com...
> >I have just done a Dr Watson test and it states that KB891711 has altered
> > windows system file. I have been havivg problems for weeks. Please can anyone
> > tell me ( in laymens terms please as I am a novice) how to delete it. I am
> > running ME
>
>
> Please transcribe and post the exact messages that you are seeing.
>
>
> --- I tried to use smart restore to an earlier date and it froze, so I have done a complete restore and will not be downloading anymore patches from microsoft.
Thanks for your interest.
>
>
>