Urgent help required (Updates failing to install)



hadiaR
07-09-2005, 11:37 PM
The following updates failed to be installed successfully:

Microsoft .NET Framework 1.1 Service Pack 1
Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
Security Update for Windows XP (KB885836)
Security Update for Windows XP (KB885835)
Security Update for Windows XP (KB885250)

Error: There is not enough disk space to install the update(s). Free
additional space on your hard disk and then try again. I must have missed the
news post that suggested you keep more than 50GB free space for updates..

Please help!

Countless attempts to install the aforementioned updates all end up failing:
Updating via IE, Automatic Updates, Downloading each update manually.

I am using Windows XP SP2.

I think the most ridiculous/amusing thing about this whole problem is the
error message.

Maurice N ~ MVP
07-09-2005, 11:37 PM
Do check on free space on your disk drive(s) by viewing My Computer while in Windows Explorer or simply double-click My Computer on the desktop.
Close your browser, and then run Disk Cleanup to delete temp and temporary internet files.

Suggestion A: Put some MS sites in Trusted Sites list of IE browser.
Internet Explorer > main menu /Tools/Internet Options >

Security Tab/ click on green icon Trusted Sites/click Sites button.

Look very closely at line that says:

"Require server verification (https:) for all sites in this zone" to
*clear* the selection.
(e.g. You want that to be un-checked (un-ticked)).

In the "Add this Web site to the zone:" field, add these entries to
list of "Trusted Sites" --

type
http://*.download.windowsupdate.com (click Add)

http://v5.windowsupdate.microsoft.com

https://v5.windowsupdate.microsoft.com (with HTTPS)

http://windowsupdate.microsoft.com

Click OK. Apply changes to IE browser. Close browser.

1) From main Start menu, select RUN, type in
CMD <Enter-key>

type in
net stop wuauserv <Enter-key>

Go to Windows Explorer.
Look on your system drive (usually C ) and look at the Windows folder name. Like Windows or WINNT.
Modify following as appropriate.
If your Windows folder is C:\Windows. Look at this folder
C:\Windows\SoftwareDistribution\Download

If you find files in there, delete them. That folder is where files are stored from W U downloads.

Go back to Command prompt window.
type in
net start wuauserv <Enter-key>

EXIT <Enter-key>


Retry Windows Update.

Suggestion B: If still no joy, start on some research.
Look for file WindowsUpdate.log in your C:\Windows folder ( or it may be C:\WINNT on your system).

Use Notepad or Wordpad to open & view contents. Scan down to the very bottom. Copy the set of lines for that last session-date & paste back into a reply in here.


--
Maurice N
MVP Windows - Shell / User
-----


hadiaR wrote:
> The following updates failed to be installed successfully:
>
> Microsoft .NET Framework 1.1 Service Pack 1
> Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
> Security Update for Windows XP (KB885836)
> Security Update for Windows XP (KB885835)
> Security Update for Windows XP (KB885250)
>
> Error: There is not enough disk space to install the update(s). Free
> additional space on your hard disk and then try again. I must have
> missed the news post that suggested you keep more than 50GB free
> space for updates..
>
> Please help!
>
> Countless attempts to install the aforementioned updates all end up
> failing: Updating via IE, Automatic Updates, Downloading each update
> manually.
>
> I am using Windows XP SP2.
>
> I think the most ridiculous/amusing thing about this whole problem is
> the error message.

Rich Barry
07-09-2005, 11:37 PM
What newspost suggested that you keep 50G free space. A lot of people
don't have a drive that large and are able to
install all updates. I have less than a Gig and no problem. That being
said, see if you can regain some space. Go to
MyComputer>rt click on Drive Icon and select Properties>Disk
Cleanup>More Options>System Restore-Cleanup.
Say yes to all.
"hadiaR" <hadiaR@discussions.microsoft.com> wrote in message
news:0B5B303A-71C8-499D-B78E-54AACFEC7797@microsoft.com...
> The following updates failed to be installed successfully:
>
> Microsoft .NET Framework 1.1 Service Pack 1
> Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
> Security Update for Windows XP (KB885836)
> Security Update for Windows XP (KB885835)
> Security Update for Windows XP (KB885250)
>
> Error: There is not enough disk space to install the update(s). Free
> additional space on your hard disk and then try again. I must have missed
> the
> news post that suggested you keep more than 50GB free space for updates..
>
> Please help!
>
> Countless attempts to install the aforementioned updates all end up
> failing:
> Updating via IE, Automatic Updates, Downloading each update manually.
>
> I am using Windows XP SP2.
>
> I think the most ridiculous/amusing thing about this whole problem is the
> error message.

Robert Aldwinckle
07-09-2005, 11:37 PM
"hadiaR" <hadiaR@discussions.microsoft.com> wrote in message
news:0B5B303A-71C8-499D-B78E-54AACFEC7797@microsoft.com...
> The following updates failed to be installed successfully:
>
> Microsoft .NET Framework 1.1 Service Pack 1
> Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
> Security Update for Windows XP (KB885836)
> Security Update for Windows XP (KB885835)
> Security Update for Windows XP (KB885250)
>
> Error: There is not enough disk space to install the update(s). Free
> additional space on your hard disk and then try again. I must have missed the
> news post that suggested you keep more than 50GB free space for updates..
>
> Please help!
>
> Countless attempts to install the aforementioned updates all end up failing:
> Updating via IE, Automatic Updates, Downloading each update manually.
>
> I am using Windows XP SP2.
>
> I think the most ridiculous/amusing thing about this whole problem is the
> error message.


hadiaR,

Check your log for the calculations being done.
This same problem has been seen with ie6setup.exe
and each time that I have seen it the calculation has been
a negative number. I speculate that there must be some
sign bit propagation going on from a large number such as your
freespace value will be represented by, which is also being interpreted
as a signed value.

The only suggestion I have as a workaround is to try artifically filling
up your region with junk files in hopes that the symptom changes.
E.g. I suspect that you would have no trouble if you reduced your
freespace to less than 2 GB but perhaps even something larger
than that would still appear large enough and positive if it truncated
appropriately.

Again, please note that this is speculative. The only thing that I am
sure of is that having freespace showing as a negative number is
an indication that some value is being misinterpreted.


HTH

Robert Aldwinckle
---

TaurArian
07-09-2005, 11:37 PM
Are there any errors in the Event Log ?
If there is, perhaps that would give everyone some more information to go on.


Such as:
"hadiaR" <hadiaR@discussions.microsoft.com> wrote in message
news:0B5B303A-71C8-499D-B78E-54AACFEC7797@microsoft.com...
> The following updates failed to be installed successfully:
>
> Microsoft .NET Framework 1.1 Service Pack 1
> Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
> Security Update for Windows XP (KB885836)
> Security Update for Windows XP (KB885835)
> Security Update for Windows XP (KB885250)
>
> Error: There is not enough disk space to install the update(s). Free
> additional space on your hard disk and then try again. I must have missed the
> news post that suggested you keep more than 50GB free space for updates..
>
> Please help!
>
> Countless attempts to install the aforementioned updates all end up failing:
> Updating via IE, Automatic Updates, Downloading each update manually.
>
> I am using Windows XP SP2.
>
> I think the most ridiculous/amusing thing about this whole problem is the
> error message.

hadiaR
07-09-2005, 11:38 PM
I hope this isn't pasting too much!

2005-05-29 17:27:07+1000 1296 b30 Service Main starts
2005-05-29 17:27:07+1000 1296 b30 Using BatchFlushAge = 5287.
2005-05-29 17:27:07+1000 1296 b30 Using SamplingValue = 138.
2005-05-29 17:27:07+1000 1296 b30 Successfully loaded event namespace
dictionary.
2005-05-29 17:27:07+1000 1296 b30 Successfully loaded client event namespace
descriptor.
2005-05-29 17:27:07+1000 1296 b30 Successfully initialized local event
logger. Events will be logged at
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
2005-05-29 17:27:07+1000 1296 b30 Successfully initialized NT event logger.
2005-05-29 17:27:07+1000 1296 b30 Successfully initialized event uploader 0.
2005-05-29 17:27:07+1000 1296 b30 Reopened existing event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{CE11CE34-0EB0-46CC-8379-9A419A48A2DA}.bin for writing.
2005-05-29 17:27:07+1000 1296 b30 Successfully initialized event uploader 1.
2005-05-29 17:27:07+1000 1296 b30 WU client with version 5.4.3790.2182
successfully initialized
2005-05-29 17:27:07+1000 1296 b30 Service status is now SERVICE_RUNNING
2005-05-29 17:27:24+1000 2968 b9c Trying to make out of proc datastore active
2005-05-29 17:27:24+1000 2968 b9c Out of proc datastore is now active
2005-05-29 17:27:24+1000 1296 614 WU client successfully loaded finished
download call {5A6BF4B7-7878-476C-B767-D924381A5E7F} from datastore
2005-05-29 17:27:24+1000 1296 614 WU client successfully loaded finished
download call {B424A091-2816-42B9-9876-7654591C86EF} from datastore
2005-05-29 17:27:24+1000 1296 614 WU client succeeded to load 2 persisted
Download Calls
2005-05-29 17:27:24+1000 1296 614 Client Call Recorder finished delayed
initialization
2005-05-29 17:27:24+1000 1296 778 WU client succeeds
CClientCallRecorder::EnumerateService
2005-05-29 17:27:27+1000 1296 778 WU client succeeds
CClientCallRecorder::EnumerateService
2005-05-29 17:27:30+1000 2480 b84 Checking for different Redirector at:
http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab
2005-05-29 17:27:31+1000 2480 b84 WinInet: Server file is not newer.
Skipping download.
2005-05-29 17:27:31+1000 2480 b84 Successfully refreshed Redirector cab.
2005-05-29 17:27:31+1000 2480 b84 WinInet: Server file is not newer.
Skipping download.
2005-05-29 17:27:32+1000 2480 b84 WinInet: Download speed is 29732 bytes/sec
2005-05-29 17:27:32+1000 2480 b84 WinInet: Successfully downloaded
http://v5.windowsupdate.microsoft.com/SelfUpdate/AU/x86/XP/en/wusetup.cab to
file C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.cab
2005-05-29 17:27:32+1000 2480 b84 Loading inf file
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2005-05-29 17:27:32+1000 2480 b84 Section name: cdm: Index: 0
2005-05-29 17:27:32+1000 2480 b84 Section name: iuengine: Index: 1
2005-05-29 17:27:32+1000 2480 b84 Section name: wuapi: Index: 2
2005-05-29 17:27:32+1000 2480 b84 Section name: wuauclt: Index: 3
2005-05-29 17:27:32+1000 2480 b84 Section name: wuauclt1: Index: 4
2005-05-29 17:27:32+1000 2480 b84 Section name: wuaucpl: Index: 5
2005-05-29 17:27:32+1000 2480 b84 Section name: wuaueng_WebSetup: Index: 6
2005-05-29 17:27:32+1000 2480 b84 Section name: wuaueng1: Index: 7
2005-05-29 17:27:32+1000 2480 b84 Section name: wuauserv_WebSetup: Index: 8
2005-05-29 17:27:32+1000 2480 b84 Section name: wucltui: Index: 9
2005-05-29 17:27:32+1000 2480 b84 Section name: wups: Index: 10
2005-05-29 17:27:32+1000 2480 b84 Section name: winhttp: Index: 11
2005-05-29 17:27:32+1000 2480 b84 Required Version for binary
C:\WINDOWS\system32\cdm.dll is: 5,5,3790,2182
2005-05-29 17:27:32+1000 2480 b84 Binary: C:\WINDOWS\system32\cdm.dll:
Target version: 5.5.3790.2182 Required: 5.5.3790.2182
2005-05-29 17:27:32+1000 2480 b84 Required Version for binary
C:\WINDOWS\system32\iuengine.dll is: 5,4,3790,2182
2005-05-29 17:27:32+1000 2480 b84 Binary: C:\WINDOWS\system32\iuengine.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-29 17:27:32+1000 2480 b84 Required Version for binary
C:\WINDOWS\system32\wuapi.dll is: 5,4,3790,2182
2005-05-29 17:27:32+1000 2480 b84 Binary: C:\WINDOWS\system32\wuapi.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-29 17:27:32+1000 2480 b84 Required Version for binary
C:\WINDOWS\system32\wuauclt.exe is: 5,4,3790,2182
2005-05-29 17:27:32+1000 2480 b84 Binary: C:\WINDOWS\system32\wuauclt.exe:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-29 17:27:32+1000 2480 b84 Required Version for binary
C:\WINDOWS\system32\wuauclt1.exe is: 5,4,3790,2182
2005-05-29 17:27:32+1000 2480 b84 Binary: C:\WINDOWS\system32\wuauclt1.exe:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-29 17:27:32+1000 2480 b84 Required Version for binary
C:\WINDOWS\system32\wuaucpl.cpl is: 5,4,3790,2182
2005-05-29 17:27:32+1000 2480 b84 Binary: C:\WINDOWS\system32\wuaucpl.cpl:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-29 17:27:32+1000 2480 b84 Required Version for binary
C:\WINDOWS\system32\wuaueng.dll is: 5,4,3790,2182
2005-05-29 17:27:32+1000 2480 b84 Binary: C:\WINDOWS\system32\wuaueng.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-29 17:27:32+1000 2480 b84 Required Version for binary
C:\WINDOWS\system32\wuaueng1.dll is: 5,4,3790,2182
2005-05-29 17:27:32+1000 2480 b84 Binary: C:\WINDOWS\system32\wuaueng1.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-29 17:27:32+1000 2480 b84 Required Version for binary
C:\WINDOWS\system32\wucltui.dll is: 5,4,3790,2182
2005-05-29 17:27:32+1000 2480 b84 Binary: C:\WINDOWS\system32\wucltui.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-29 17:27:32+1000 2480 b84 Required Version for binary
C:\WINDOWS\system32\wups.dll is: 5,4,3790,2182
2005-05-29 17:27:32+1000 2480 b84 Binary: C:\WINDOWS\system32\wups.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-29 17:27:35+1000 1296 63c WU client succeeds
CClientCallRecorder::BeginFindUpdates from WindowsUpdate with call id
{9EEE7575-236F-4019-9167-CCB7993CD1F6}
2005-05-29 17:27:35+1000 1296 178 WU client executing call
{9EEE7575-236F-4019-9167-CCB7993CD1F6} of type Search Call
2005-05-29 17:27:36+1000 1296 178 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-05-29 17:27:36+1000 1296 178 PT: Using server URL
https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
2005-05-29 17:27:37+1000 1296 178 Add header for accept-encoding: xpress
succeeded
2005-05-29 17:27:41+1000 1296 178 DetectCompressionType returning type 1,
hr=0x0
2005-05-29 17:27:41+1000 1296 178 Add header for accept-encoding: xpress
succeeded
2005-05-29 17:27:42+1000 1296 178 DetectCompressionType returning type 1,
hr=0x0
2005-05-29 17:27:43+1000 1296 178 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-05-29 17:27:43+1000 1296 178 PT: Using server URL
https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
2005-05-29 17:27:43+1000 1296 178 Add header for accept-encoding: xpress
succeeded
2005-05-29 17:27:43+1000 1296 178 DetectCompressionType returning type 1,
hr=0x0
2005-05-29 17:27:44+1000 1296 178 WU client add update
{AC94DB3B-E1A8-4E92-9FD0-E86F355E6A44}.100 to search result
2005-05-29 17:27:44+1000 1296 178 WU client add update
{6F5DC828-0F05-4577-9A8A-74AB1CBE00A9}.100 to search result
2005-05-29 17:27:44+1000 1296 178 WU client add update
{8992C33E-AB76-4DFB-9AF0-0FD471338F32}.100 to search result
2005-05-29 17:27:44+1000 1296 178 WU client add update
{E5F21832-ED23-4339-BA4C-F63089DD1AE8}.103 to search result
2005-05-29 17:27:44+1000 1296 178 WU client add update
{22FF4955-6154-4479-9A8F-32EC81A096D7}.100 to search result
2005-05-29 17:27:44+1000 1296 178 WU client add update
{BBE805EE-2CF7-4110-9BE8-4FE32B144E5A}.100 to search result
2005-05-29 17:27:44+1000 1296 178 WU client add update
{F6EE8217-38C2-4490-ADD5-EF9E514544BF}.103 to search result
2005-05-29 17:27:44+1000 1296 178 WU client add update
{C4B891EE-36A1-DDB6-2F9F-C7B4E58990A3}.102 to search result
2005-05-29 17:27:44+1000 1296 178 WU client add update
{BB642BE1-0DEA-4782-8C40-BFDBAA3DA376}.101 to search result
2005-05-29 17:27:44+1000 1296 178 WU client found 9 updates and 10
categories in search
2005-05-29 17:27:44+1000 1296 178 OS Version = 5.1.2600.2.0.65792
2005-05-29 17:27:44+1000 1296 178 Computer Brand = NVIDIA
2005-05-29 17:27:44+1000 1296 178 Computer Model = AWRDACPI
2005-05-29 17:27:44+1000 1296 178 Bios Revision = F4
2005-05-29 17:27:44+1000 1296 178 Bios Name = Award Modular BIOS v6.00PG
2005-05-29 17:27:44+1000 1296 178 Bios Release Date = 2004-06-11T00:00:00
2005-05-29 17:27:44+1000 1296 178 Locale ID = 1033
2005-05-29 17:27:44+1000 1296 178 ClientVersion: iuengine.dll = 5.4.3790.2182
2005-05-29 17:27:44+1000 1296 178 ClientVersion: wuapi.dll = 5.4.3790.2182
2005-05-29 17:27:44+1000 1296 178 ClientVersion: wuauclt.exe = 5.4.3790.2182
2005-05-29 17:27:44+1000 1296 178 ClientVersion: wuauclt1.exe = 5.4.3790.2182
2005-05-29 17:27:44+1000 1296 178 ClientVersion: wuaucpl.cpl = 5.4.3790.2182
2005-05-29 17:27:44+1000 1296 178 ClientVersion: wuaueng.dll = 5.4.3790.2182
2005-05-29 17:27:44+1000 1296 178 ClientVersion: wuaueng1.dll = 5.4.3790.2182
2005-05-29 17:27:44+1000 1296 178 ClientVersion: wuauserv.dll = 5.4.3790.2180
2005-05-29 17:27:44+1000 1296 178 ClientVersion: wucltui.dll = 5.4.3790.2182
2005-05-29 17:27:44+1000 1296 178 WU client finished Searching for update
2005-05-29 17:27:44+1000 1296 178 WU client calls back to search call
WindowsUpdate with code Call complete and error 0
2005-05-29 17:27:44+1000 1296 178 WU client completed and deleted call
{9EEE7575-236F-4019-9167-CCB7993CD1F6}
2005-05-29 17:27:48+1000 1296 178 WU client executing call
{0A162FE8-9511-49C2-B938-3F173B53C922} of type Download Call
2005-05-29 17:27:48+1000 1296 778 WU client persisted 3 download calls
2005-05-29 17:27:48+1000 1296 778 WU client succeeds
CClientCallRecorder::BeginDownloadUpdates from WindowsUpdate with call id
{0A162FE8-9511-49C2-B938-3F173B53C922}
2005-05-29 17:27:48+1000 1296 178 Dumping out update 1 of 5
2005-05-29 17:27:48+1000 1296 178 title = Microsoft .NET Framework 1.1
Service Pack 1
2005-05-29 17:27:48+1000 1296 178 dumping updateId
{6F5DC828-0F05-4577-9A8A-74AB1CBE00A9}.100 bundling 1 updates
2005-05-29 17:27:48+1000 1296 178 bundled update No. 1 is
{AFCFDECF-2B9F-4881-8CFE-F56ED0DD81AF}.100
2005-05-29 17:27:48+1000 1296 178 Dumping out update 2 of 5
2005-05-29 17:27:48+1000 1296 178 title = Critical Update for Office XP on
Windows XP Service Pack 2 (KB885884)
2005-05-29 17:27:48+1000 1296 178 dumping updateId
{E5F21832-ED23-4339-BA4C-F63089DD1AE8}.103 bundling 1 updates
2005-05-29 17:27:48+1000 1296 178 bundled update No. 1 is
{2C915E53-F7B1-4246-A8FC-E67D599934A0}.103
2005-05-29 17:27:48+1000 1296 178 Dumping out update 3 of 5
2005-05-29 17:27:48+1000 1296 178 title = Security Update for Windows XP
(KB885836)
2005-05-29 17:27:48+1000 1296 178 dumping updateId
{BBE805EE-2CF7-4110-9BE8-4FE32B144E5A}.100 bundling 1 updates
2005-05-29 17:27:48+1000 1296 178 bundled update No. 1 is
{A13230F5-0B6A-4857-9E4E-6B5FC174A319}.100
2005-05-29 17:27:48+1000 1296 178 Dumping out update 4 of 5
2005-05-29 17:27:48+1000 1296 178 title = Security Update for Windows XP
(KB885835)
2005-05-29 17:27:48+1000 1296 178 dumping updateId
{C4B891EE-36A1-DDB6-2F9F-C7B4E58990A3}.102 bundling 1 updates
2005-05-29 17:27:48+1000 1296 178 bundled update No. 1 is
{BCCEC943-0392-6C67-40D1-BED81E276119}.102
2005-05-29 17:27:48+1000 1296 178 Dumping out update 5 of 5
2005-05-29 17:27:48+1000 1296 178 title = Security Update for Windows XP
(KB885250)
2005-05-29 17:27:48+1000 1296 178 dumping updateId
{BB642BE1-0DEA-4782-8C40-BFDBAA3DA376}.101 bundling 1 updates
2005-05-29 17:27:48+1000 1296 178 bundled update No. 1 is
{B63A8B34-6E30-491A-B2C0-8A83093E45CA}.101
2005-05-29 17:27:48+1000 1296 178 DM: DeleteFile failed with 0x80070002.
2005-05-29 17:27:48+1000 1296 178 Downloading from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp1.1sp1-kb867460-x86_74a5b25d65a70b8ecd6a9c301a0aea10d8483a23.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\bf78dba5d9ce382216fbb63fbcf66a60\74a5b25d65a70b8ecd6a9c301a0aea10d8483a23 (full file).
2005-05-29 17:27:48+1000 1296 178 WU client calls back to download call
{0A162FE8-9511-49C2-B938-3F173B53C922} with code Call progress and error 0
2005-05-29 17:27:49+1000 1296 178 REPORT EVENT:
{7E441447-1B78-4941-85FD-E56269F4956A} 450 2005-05-29
17:27:44+1000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2005-05-29 17:27:49+1000 1296 178 Reopened existing event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{E3532B94-A2B9-434A-A8DF-493F5F29654D}.bin for writing.
2005-05-29 17:27:52+1000 1296 b30 start delayed initialization of WU client
2005-05-29 17:27:52+1000 1296 b30 AU is disabled, not initializing any
handlers
2005-05-29 17:27:52+1000 1296 b30 AU finished delayed initialization
2005-05-29 17:28:20+1000 1296 dbc Download job for update
{AFCFDECF-2B9F-4881-8CFE-F56ED0DD81AF}, revision 100 completed successfully.
2005-05-29 17:28:20+1000 1296 dbc Successfully downloaded file from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ndp1.1sp1-kb867460-x86_74a5b25d65a70b8ecd6a9c301a0aea10d8483a23.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\bf78dba5d9ce382216fbb63fbcf66a60\74a5b25d65a70b8ecd6a9c301a0aea10d8483a23.
2005-05-29 17:28:20+1000 1296 dbc WU client persisted 3 download calls
2005-05-29 17:28:20+1000 1296 dbc DM: DeleteFile failed with 0x80070002.
2005-05-29 17:28:20+1000 1296 dbc Downloading from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/windowsxp-kb885884-x86-enu_1f5186f5e58b4412570020701d3c5b06a12cc9fa.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\01dd15d61e1738450c8e3cf6335fc094\1f5186f5e58b4412570020701d3c5b06a12cc9fa (full file).
2005-05-29 17:28:25+1000 1296 be0 REPORT EVENT:
{53D02AF9-00FF-4FDA-BD9F-4CABF8888B7D} 451 2005-05-29
17:28:20+1000 1 162 101 {6F5DC828-0F05-4577-9A8A-74AB1CBE00A9} 100 0 WindowsUpdate Success Content Download Download succeeded.
2005-05-29 17:28:25+1000 1296 be0 REPORT EVENT:
{ADE6FF62-CB0F-4CD1-85FA-1F83B10D41BB} 452 2005-05-29
17:28:20+1000 1 162 101 {AFCFDECF-2B9F-4881-8CFE-F56ED0DD81AF} 100 0 WindowsUpdate Success Content Download Download succeeded.
2005-05-29 17:28:35+1000 1296 c30 Download job for update
{2C915E53-F7B1-4246-A8FC-E67D599934A0}, revision 103 completed successfully.
2005-05-29 17:28:35+1000 1296 c30 Successfully downloaded file from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/windowsxp-kb885884-x86-enu_1f5186f5e58b4412570020701d3c5b06a12cc9fa.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\01dd15d61e1738450c8e3cf6335fc094\1f5186f5e58b4412570020701d3c5b06a12cc9fa.
2005-05-29 17:28:35+1000 1296 c30 WU client persisted 3 download calls
2005-05-29 17:28:35+1000 1296 c30 CheckIfDirExists returned error 0x80070002.
2005-05-29 17:28:35+1000 1296 c30 CheckIfDirExists returned error 0x80070002.
2005-05-29 17:28:35+1000 1296 c30 Downloading from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/windowsxp-kb885836-x86-express-enu_a11fe968b7d44d9536067c73a4cea2a81d264ab4.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\51242e062b4e8600968057f111cf9b54\WindowsXP-KB885836-x86-express-ENU.exe (full file).
2005-05-29 17:28:37+1000 1296 db8 Download job for update
{A13230F5-0B6A-4857-9E4E-6B5FC174A319}, revision 100 completed successfully.
2005-05-29 17:28:37+1000 1296 db8 Successfully downloaded file from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/windowsxp-kb885836-x86-express-enu_a11fe968b7d44d9536067c73a4cea2a81d264ab4.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\51242e062b4e8600968057f111cf9b54\WindowsXP-KB885836-x86-express-ENU.exe.
2005-05-29 17:28:37+1000 1296 524 WU client calls back to download call
{0A162FE8-9511-49C2-B938-3F173B53C922} with code Call progress and error 0
2005-05-29 17:28:37+1000 1296 db8 Updateci: WinSEUpdateHandler::_Inventory:
Installer returned 0xe00b0004 (3758817284)
2005-05-29 17:28:37+1000 1296 db8 DM: GenerateDownloadRequest failed with
0xf00b0004.
2005-05-29 17:28:37+1000 1296 db8 Error f00b0004 occurred while downloading
update; notifying dependent calls.
2005-05-29 17:28:37+1000 1296 db8 WU client persisted 3 download calls
2005-05-29 17:28:38+1000 1296 db8 CheckIfDirExists returned error 0x80070002.
2005-05-29 17:28:38+1000 1296 db8 CheckIfDirExists returned error 0x80070002.
2005-05-29 17:28:38+1000 1296 db8 Downloading from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/windowsxp-kb885835-x86-express-enu_779f747904401207e562223081578eca36e4a85c.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\4026cb0febf76a3da2bed800f68f0022\WindowsXP-KB885835-x86-express-enu.exe (full file).
2005-05-29 17:28:40+1000 1296 524 REPORT EVENT:
{DE74D4D2-1BC1-4A75-8C17-7FBA7DBF111F} 453 2005-05-29
17:28:35+1000 1 162 101 {E5F21832-ED23-4339-BA4C-F63089DD1AE8} 103 0 WindowsUpdate Success Content Download Download succeeded.
2005-05-29 17:28:40+1000 1296 524 REPORT EVENT:
{6EE5F308-D5DD-4964-9CC5-62B2EA060E07} 454 2005-05-29
17:28:35+1000 1 162 101 {2C915E53-F7B1-4246-A8FC-E67D599934A0} 103 0 WindowsUpdate Success Content Download Download succeeded.
2005-05-29 17:28:40+1000 1296 524 REPORT EVENT:
{952E48E9-9EE0-4C89-B8CC-6746151F5E94} 455 2005-05-29
17:28:37+1000 1 161 101 {BBE805EE-2CF7-4110-9BE8-4FE32B144E5A} 100 f00b0004 WindowsUpdate Failure Content Download Error: Download failed.
2005-05-29 17:28:40+1000 1296 524 REPORT EVENT:
{7BBAA610-4523-4378-B409-D064D2E07995} 456 2005-05-29
17:28:37+1000 1 161 101 {A13230F5-0B6A-4857-9E4E-6B5FC174A319} 100 f00b0004 WindowsUpdate Failure Content Download Error: Download failed.
2005-05-29 17:28:40+1000 1296 dbc Download job for update
{BCCEC943-0392-6C67-40D1-BED81E276119}, revision 102 completed successfully.
2005-05-29 17:28:40+1000 1296 dbc Successfully downloaded file from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/windowsxp-kb885835-x86-express-enu_779f747904401207e562223081578eca36e4a85c.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\4026cb0febf76a3da2bed800f68f0022\WindowsXP-KB885835-x86-express-enu.exe.
2005-05-29 17:28:40+1000 1296 be0 WU client calls back to download call
{0A162FE8-9511-49C2-B938-3F173B53C922} with code Call progress and error 0
2005-05-29 17:28:41+1000 1296 dbc Updateci: WinSEUpdateHandler::_Inventory:
Installer returned 0xe00b0004 (3758817284)
2005-05-29 17:28:41+1000 1296 dbc DM: GenerateDownloadRequest failed with
0xf00b0004.
2005-05-29 17:28:41+1000 1296 dbc Error f00b0004 occurred while downloading
update; notifying dependent calls.
2005-05-29 17:28:41+1000 1296 dbc WU client persisted 3 download calls
2005-05-29 17:28:41+1000 1296 dbc CheckIfDirExists returned error 0x80070002.
2005-05-29 17:28:41+1000 1296 dbc CheckIfDirExists returned error 0x80070002.
2005-05-29 17:28:41+1000 1296 dbc Downloading from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/windowsxp-kb885250-x86-express-enu_6722953aeb636b053e57a9fc4db0ffa93e37d4d3.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8872348e610454dc87bf93345cf855d1\WindowsXP-KB885250-x86-express-ENU.exe (full file).
2005-05-29 17:28:44+1000 1296 f04 Download job for update
{B63A8B34-6E30-491A-B2C0-8A83093E45CA}, revision 101 completed successfully.
2005-05-29 17:28:44+1000 1296 f04 Successfully downloaded file from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/windowsxp-kb885250-x86-express-enu_6722953aeb636b053e57a9fc4db0ffa93e37d4d3.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8872348e610454dc87bf93345cf855d1\WindowsXP-KB885250-x86-express-ENU.exe.
2005-05-29 17:28:44+1000 1296 524 WU client calls back to download call
{0A162FE8-9511-49C2-B938-3F173B53C922} with code Call progress and error 0
2005-05-29 17:28:44+1000 1296 524 WU client calls back to download call
{0A162FE8-9511-49C2-B938-3F173B53C922} with code Call progress and error 0
2005-05-29 17:28:44+1000 1296 f04 Updateci: WinSEUpdateHandler::_Inventory:
Installer returned 0xe00b0004 (3758817284)
2005-05-29 17:28:44+1000 1296 f04 DM: GenerateDownloadRequest failed with
0xf00b0004.
2005-05-29 17:28:44+1000 1296 f04 Error f00b0004 occurred while downloading
update; notifying dependent calls.
2005-05-29 17:28:44+1000 1296 f04 WU client persisted 3 download calls
2005-05-29 17:28:44+1000 1296 f04 WU client persisted 3 download calls
2005-05-29 17:28:44+1000 1296 524 WU client calls back to download call
{0A162FE8-9511-49C2-B938-3F173B53C922} with code Call complete and error 0
2005-05-29 17:28:44+1000 1296 524 WU client completed and deleted call
{0A162FE8-9511-49C2-B938-3F173B53C922}
2005-05-29 17:28:44+1000 1296 524 WU client persisted 2 download calls
2005-05-29 17:28:44+1000 1296 63c ISusInternal API failed
CClientCallRecorder::DisconnectCall with error 0x8024000c
2005-05-29 17:28:44+1000 2480 b84 ISusInternal::DisconnectCall failed,
hr=8024000C
2005-05-29 17:28:44+1000 1296 614 WU client succeeds
CClientCallRecorder::BeginInstallUpdates from WindowsUpdate with call id
{5B408E7A-C4C1-431C-8B26-54D97EACB6D9}
2005-05-29 17:28:44+1000 1296 178 WU client executing call
{5B408E7A-C4C1-431C-8B26-54D97EACB6D9} of type Install call
2005-05-29 17:28:44+1000 1296 178 validate updates before Install
2005-05-29 17:28:45+1000 1296 178 prune update list before Install
2005-05-29 17:28:45+1000 1296 178 setting system restore point
2005-05-29 17:28:46+1000 1296 524 REPORT EVENT:
{54DEBA37-752A-44D8-8D92-E1BF8493DA0A} 457 2005-05-29
17:28:41+1000 1 161 101 {C4B891EE-36A1-DDB6-2F9F-C7B4E58990A3} 102 f00b0004 WindowsUpdate Failure Content Download Error: Download failed.
2005-05-29 17:28:46+1000 1296 524 REPORT EVENT:
{8A7D796D-456D-4FFD-94A5-6D8827CB20EB} 458 2005-05-29
17:28:41+1000 1 161 101 {BCCEC943-0392-6C67-40D1-BED81E276119} 102 f00b0004 WindowsUpdate Failure Content Download Error: Download failed.
2005-05-29 17:28:46+1000 1296 524 REPORT EVENT:
{3AD6496D-F4F7-433E-BC78-A8EBCAE4D901} 459 2005-05-29
17:28:44+1000 1 161 101 {BB642BE1-0DEA-4782-8C40-BFDBAA3DA376} 101 f00b0004 WindowsUpdate Failure Content Download Error: Download failed.
2005-05-29 17:28:46+1000 1296 524 REPORT EVENT:
{49830AEE-68C5-4BD5-B17F-D145EF86E37E} 460 2005-05-29
17:28:44+1000 1 161 101 {B63A8B34-6E30-491A-B2C0-8A83093E45CA} 101 f00b0004 WindowsUpdate Failure Content Download Error: Download failed.
2005-05-29 17:28:47+1000 1296 524 WU client calls back to install call
{5B408E7A-C4C1-431C-8B26-54D97EACB6D9} with code Call progress and error 0
2005-05-29 17:28:47+1000 1296 178 WU client starts install in user context
2005-05-29 17:28:47+1000 1296 178 WU client is installing update
{AFCFDECF-2B9F-4881-8CFE-F56ED0DD81AF}.100
2005-05-29 17:29:05+1000 1296 178 WU client finishes installing update
{AFCFDECF-2B9F-4881-8CFE-F56ED0DD81AF}.100 with result 0x8024200b
2005-05-29 17:29:05+1000 1296 178 WU client is installing update
{2C915E53-F7B1-4246-A8FC-E67D599934A0}.103
2005-05-29 17:29:07+1000 1296 178 WU client finishes installing update
{2C915E53-F7B1-4246-A8FC-E67D599934A0}.103 with result 0x8024200b
2005-05-29 17:29:07+1000 1296 178 system restore point set
2005-05-29 17:29:07+1000 1296 178 Agent state changed, signalling AU to
redetect with NO delay
2005-05-29 17:29:07+1000 1296 178 WU client finished installing updates
2005-05-29 17:29:07+1000 1296 178 WU client calls back to install call
{5B408E7A-C4C1-431C-8B26-54D97EACB6D9} with code Call complete and error 0
2005-05-29 17:29:07+1000 1296 178 WU client completed and deleted call
{5B408E7A-C4C1-431C-8B26-54D97EACB6D9}
2005-05-29 17:29:08+1000 1296 778 ISusInternal API failed
CClientCallRecorder::DisconnectCall with error 0x8024000c
2005-05-29 17:29:08+1000 2480 b84 ISusInternal::DisconnectCall failed,
hr=8024000C
2005-05-29 17:29:10+1000 1296 178 REPORT EVENT:
{4722D6C5-E3FC-4F8C-93F8-275FBB313597} 461 2005-05-29
17:29:05+1000 1 182 101 {6F5DC828-0F05-4577-9A8A-74AB1CBE00A9} 100 80070643 WindowsUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Microsoft .NET Framework 1.1 Service Pack 1.
2005-05-29 17:29:10+1000 1296 178 REPORT EVENT:
{843EE07D-8741-4DA9-A1A0-58360D6BA5C5} 462 2005-05-29
17:29:05+1000 1 182 101 {AFCFDECF-2B9F-4881-8CFE-F56ED0DD81AF} 100 80070643 WindowsUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Microsoft .NET Framework 1.1 Service Pack 1.
2005-05-29 17:29:10+1000 1296 178 REPORT EVENT:
{F3217243-90AC-4E1D-80D3-C28898AEE55F} 463 2005-05-29
17:29:07+1000 1 182 101 {E5F21832-ED23-4339-BA4C-F63089DD1AE8} 103 80070643 WindowsUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Critical Update for Office XP on Windows XP Service
Pack 2 (KB885884).
2005-05-29 17:29:10+1000 1296 178 REPORT EVENT:
{0046085F-B895-4573-9279-A2749A2B69DA} 464 2005-05-29
17:29:07+1000 1 182 101 {2C915E53-F7B1-4246-A8FC-E67D599934A0} 103 80070643 WindowsUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Critical Update for Office XP on Windows XP Service
Pack 2 (KB885884).


Urgent help required (Updates failing to install)