[kcw]

OK, I have several windows XP machines. I've installed SP2, and then
did the critical updates from the ms update page. But when I og in as
administrator I'm still getting the LSA Shell export version error
message.

The MS Malicious Software removal tool tells me that my machine is
clean as do my anti-viral softwares (Computer Associates E-Trust, and
Stinger)

Any more suggestions?

Kevin

On Fri, 25 Feb 2005 17:17:43 -0600, "Carey Frisch [MVP]"
<cnfrisch@nospamgmail.com> wrote:

>If your computer is constantly attempting to shutdown
>or reboot, quickly go to:
>
>Start > Run and type: CMD , and hit enter.
>This opens the Command Prompt window.
>
>Then type: shutdown -a , and hit enter.
>
>This should halt the rebooting problem.
>
>Follow these directions to remove The Sasser Worm from your computer:
>http://www3.telus.net/dandemar/sasser.htm
>
>[Courtesy of MS-MVP Jupiter Jones]

[Carey Frisch [MVP]]

It is possible that the registry ACL for the key LSA may not be set to the
default.

The default ACL for the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
is:

Administrators Read & Full Control
Authenticated Users Read
CREATOR OWNER (*SPECIAL*) Full Control to Subkeys only
Server Operators Read
SYSTEM Read & Full Control

Before attempting the above, I'd suggest exporting the registry key by right
clicking the key and selecting export in case you need to bring it back into
the registry.

NOTE: you access the registry by going to Start and typing
regedit in the run box.

You should also make sure your data is backed up as well.

Also see:

"LSASS.EXE Terminated Unexpectedly with Status Code -1073741571" Error Message
http://support.microsoft.com/?kbid=321024

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

"kcw" wrote:

| OK, I have several windows XP machines. I've installed SP2, and then
| did the critical updates from the ms update page. But when I og in as
| administrator I'm still getting the LSA Shell export version error
| message.
|
| The MS Malicious Software removal tool tells me that my machine is
| clean as do my anti-viral softwares (Computer Associates E-Trust, and
| Stinger)
|
| Any more suggestions?
|
| Kevin