Unable to run installation wizard successfully. (hr=8007045A)

Keith-Earl
07-09-2005, 11:36 PM
I have run Windows Update many times on this computer. I installed VS.NET
2003 EE and could not run WU after. Not sure if they are related.

Many Thanks,

Keith

Here is the log:

2005-05-19 22:07:59-0400 1276 250 WU client succeeds
CClientCallRecorder::EnumerateService
2005-05-19 22:08:01-0400 1276 a90 WU client succeeds
CClientCallRecorder::EnumerateService
2005-05-19 22:08:04-0400 2776 adc Checking for different Redirector at:
http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab
2005-05-19 22:08:04-0400 2776 adc WinInet: Server file is not newer.
Skipping download.
2005-05-19 22:08:04-0400 2776 adc Successfully refreshed Redirector cab.
2005-05-19 22:08:04-0400 2776 adc WinInet: Server file is not newer.
Skipping download.
2005-05-19 22:08:05-0400 2776 adc WinInet: Download speed is 53989 bytes/sec
2005-05-19 22:08:05-0400 2776 adc WinInet: Successfully downloaded
http://v5.windowsupdate.microsoft.com/SelfUpdate/AU/x86/XP/en/wusetup.cab to
file C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.cab
2005-05-19 22:08:05-0400 2776 adc Loading inf file
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
2005-05-19 22:08:05-0400 2776 adc Section name: cdm: Index: 0
2005-05-19 22:08:05-0400 2776 adc Section name: iuengine: Index: 1
2005-05-19 22:08:05-0400 2776 adc Section name: wuapi: Index: 2
2005-05-19 22:08:05-0400 2776 adc Section name: wuauclt: Index: 3
2005-05-19 22:08:05-0400 2776 adc Section name: wuauclt1: Index: 4
2005-05-19 22:08:05-0400 2776 adc Section name: wuaucpl: Index: 5
2005-05-19 22:08:05-0400 2776 adc Section name: wuaueng_WebSetup: Index: 6
2005-05-19 22:08:05-0400 2776 adc Section name: wuaueng1: Index: 7
2005-05-19 22:08:05-0400 2776 adc Section name: wuauserv_WebSetup: Index: 8
2005-05-19 22:08:05-0400 2776 adc Section name: wucltui: Index: 9
2005-05-19 22:08:05-0400 2776 adc Section name: wups: Index: 10
2005-05-19 22:08:05-0400 2776 adc Section name: winhttp: Index: 11
2005-05-19 22:08:05-0400 2776 adc Required Version for binary
C:\WINDOWS\system32\cdm.dll is: 5,5,3790,2182
2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\cdm.dll:
Target version: 5.5.3790.2182 Required: 5.5.3790.2182
2005-05-19 22:08:05-0400 2776 adc Required Version for binary
C:\WINDOWS\system32\iuengine.dll is: 5,4,3790,2182
2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\iuengine.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-19 22:08:05-0400 2776 adc Required Version for binary
C:\WINDOWS\system32\wuapi.dll is: 5,4,3790,2182
2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wuapi.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-19 22:08:05-0400 2776 adc Required Version for binary
C:\WINDOWS\system32\wuauclt.exe is: 5,4,3790,2182
2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wuauclt.exe:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-19 22:08:05-0400 2776 adc Required Version for binary
C:\WINDOWS\system32\wuauclt1.exe is: 5,4,3790,2182
2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wuauclt1.exe:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-19 22:08:05-0400 2776 adc Required Version for binary
C:\WINDOWS\system32\wuaucpl.cpl is: 5,4,3790,2182
2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wuaucpl.cpl:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-19 22:08:05-0400 2776 adc Required Version for binary
C:\WINDOWS\system32\wuaueng.dll is: 5,4,3790,2182
2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wuaueng.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-19 22:08:05-0400 2776 adc Required Version for binary
C:\WINDOWS\system32\wuaueng1.dll is: 5,4,3790,2182
2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wuaueng1.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-19 22:08:05-0400 2776 adc Required Version for binary
C:\WINDOWS\system32\wucltui.dll is: 5,4,3790,2182
2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wucltui.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-19 22:08:05-0400 2776 adc Required Version for binary
C:\WINDOWS\system32\wups.dll is: 5,4,3790,2182
2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wups.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-19 22:08:07-0400 1276 250 WU client succeeds
CClientCallRecorder::BeginFindUpdates from WindowsUpdate with call id
{CB4905EF-D1AA-4CD1-9AC0-48D38EE2CFBE}
2005-05-19 22:08:08-0400 1276 230 WU client executing call
{CB4905EF-D1AA-4CD1-9AC0-48D38EE2CFBE} of type Search Call
2005-05-19 22:08:08-0400 1276 230 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-05-19 22:08:08-0400 1276 230 PT: Using server URL
https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
2005-05-19 22:08:09-0400 1276 230 Add header for accept-encoding: xpress
succeeded
2005-05-19 22:08:22-0400 1276 230 DetectCompressionType returning type 1,
hr=0x0
2005-05-19 22:08:22-0400 1276 230 Add header for accept-encoding: xpress
succeeded
2005-05-19 22:08:23-0400 1276 230 DetectCompressionType returning type 1,
hr=0x0
2005-05-19 22:08:23-0400 1276 230 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2005-05-19 22:08:23-0400 1276 230 PT: Using server URL
https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
2005-05-19 22:08:23-0400 1276 230 Add header for accept-encoding: xpress
succeeded
2005-05-19 22:08:23-0400 1276 230 DetectCompressionType returning type 1,
hr=0x0
2005-05-19 22:08:24-0400 1276 230 WU client add update
{76BAACDD-634F-487D-AC52-33CD061B49E7}.100 to search result
2005-05-19 22:08:24-0400 1276 230 WU client add update
{AC94DB3B-E1A8-4E92-9FD0-E86F355E6A44}.100 to search result
2005-05-19 22:08:24-0400 1276 230 WU client add update
{8992C33E-AB76-4DFB-9AF0-0FD471338F32}.100 to search result
2005-05-19 22:08:24-0400 1276 230 WU client add update
{879FFB13-1610-4F09-BF93-A7C6A495175E}.106 to search result
2005-05-19 22:08:24-0400 1276 230 WU client add update
{E5F21832-ED23-4339-BA4C-F63089DD1AE8}.103 to search result
2005-05-19 22:08:24-0400 1276 230 WU client add update
{22FF4955-6154-4479-9A8F-32EC81A096D7}.100 to search result
2005-05-19 22:08:24-0400 1276 230 DeviceStatus: 0x180200a,
DeviceProblemNumber: 00000000
2005-05-19 22:08:24-0400 1276 230 WU client add update
{53B30CA6-24E0-4250-A97C-26449E581350}.100 to search result
2005-05-19 22:08:24-0400 1276 230 WU client found 7 updates and 10
categories in search
2005-05-19 22:08:24-0400 1276 230 OS Version = 5.1.2600.2.0.65792
2005-05-19 22:08:24-0400 1276 230 Computer Brand = Dell Computer Corporation
2005-05-19 22:08:24-0400 1276 230 Computer Model = Dimension 3000

2005-05-19 22:08:24-0400 1276 230 Bios Revision = A01
2005-05-19 22:08:24-0400 1276 230 Bios Name = Phoenix ROM BIOS PLUS Version
1.10 A01
2005-05-19 22:08:24-0400 1276 230 Bios Release Date = 2004-08-24T00:00:00
2005-05-19 22:08:24-0400 1276 230 Locale ID = 1033
2005-05-19 22:08:24-0400 1276 230 ClientVersion: iuengine.dll = 5.4.3790.2182
2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuapi.dll = 5.4.3790.2182
2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuauclt.exe = 5.4.3790.2182
2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuauclt1.exe = 5.4.3790.2182
2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuaucpl.cpl = 5.4.3790.2182
2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuaueng.dll = 5.4.3790.2182
2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuaueng1.dll = 5.4.3790.2182
2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuauserv.dll = 5.4.3790.2180
2005-05-19 22:08:24-0400 1276 230 ClientVersion: wucltui.dll = 5.4.3790.2182
2005-05-19 22:08:24-0400 1276 230 WU client finished Searching for update
2005-05-19 22:08:24-0400 1276 230 WU client calls back to search call
WindowsUpdate with code Call complete and error 0
2005-05-19 22:08:24-0400 1276 230 WU client completed and deleted call
{CB4905EF-D1AA-4CD1-9AC0-48D38EE2CFBE}
2005-05-19 22:08:28-0400 2776 adc Failing RunWizard call due to earlier
error (hr=8007045A)
2005-05-19 22:08:28-0400 2776 adc Unable to run installation wizard
successfully. (hr=8007045A)
2005-05-19 22:08:29-0400 1276 230 REPORT EVENT:
{05F404BF-2E84-41C4-AD7B-46EDB2536996} 316 2005-05-19
22:08:24-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2005-05-19 22:08:29-0400 1276 230 Reopened existing event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{CEF564A8-A6BE-493A-9B7E-A05F6C41078C}.bin for writing.
MowGreen [MVP]
07-09-2005, 11:37 PM
Keith-Earl,

See if this MSKB article provides a resolution to the issue :
http://support.microsoft.com/?kbid=836982

MowGreen [MVP 2004-2005]
===============
*-343-* FDNY
Never Forgotten
===============


Keith-Earl wrote:

> I have run Windows Update many times on this computer. I installed VS.NET
> 2003 EE and could not run WU after. Not sure if they are related.
>
> Many Thanks,
>
> Keith
>
> Here is the log:
>
> 2005-05-19 22:07:59-0400 1276 250 WU client succeeds
> CClientCallRecorder::EnumerateService
> 2005-05-19 22:08:01-0400 1276 a90 WU client succeeds
> CClientCallRecorder::EnumerateService
> 2005-05-19 22:08:04-0400 2776 adc Checking for different Redirector at:
> http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab
> 2005-05-19 22:08:04-0400 2776 adc WinInet: Server file is not newer.
> Skipping download.
> 2005-05-19 22:08:04-0400 2776 adc Successfully refreshed Redirector cab.
> 2005-05-19 22:08:04-0400 2776 adc WinInet: Server file is not newer.
> Skipping download.
> 2005-05-19 22:08:05-0400 2776 adc WinInet: Download speed is 53989 bytes/sec
> 2005-05-19 22:08:05-0400 2776 adc WinInet: Successfully downloaded
> http://v5.windowsupdate.microsoft.com/SelfUpdate/AU/x86/XP/en/wusetup.cab to
> file C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.cab
> 2005-05-19 22:08:05-0400 2776 adc Loading inf file
> C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.inf
> 2005-05-19 22:08:05-0400 2776 adc Section name: cdm: Index: 0
> 2005-05-19 22:08:05-0400 2776 adc Section name: iuengine: Index: 1
> 2005-05-19 22:08:05-0400 2776 adc Section name: wuapi: Index: 2
> 2005-05-19 22:08:05-0400 2776 adc Section name: wuauclt: Index: 3
> 2005-05-19 22:08:05-0400 2776 adc Section name: wuauclt1: Index: 4
> 2005-05-19 22:08:05-0400 2776 adc Section name: wuaucpl: Index: 5
> 2005-05-19 22:08:05-0400 2776 adc Section name: wuaueng_WebSetup: Index: 6
> 2005-05-19 22:08:05-0400 2776 adc Section name: wuaueng1: Index: 7
> 2005-05-19 22:08:05-0400 2776 adc Section name: wuauserv_WebSetup: Index: 8
> 2005-05-19 22:08:05-0400 2776 adc Section name: wucltui: Index: 9
> 2005-05-19 22:08:05-0400 2776 adc Section name: wups: Index: 10
> 2005-05-19 22:08:05-0400 2776 adc Section name: winhttp: Index: 11
> 2005-05-19 22:08:05-0400 2776 adc Required Version for binary
> C:\WINDOWS\system32\cdm.dll is: 5,5,3790,2182
> 2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\cdm.dll:
> Target version: 5.5.3790.2182 Required: 5.5.3790.2182
> 2005-05-19 22:08:05-0400 2776 adc Required Version for binary
> C:\WINDOWS\system32\iuengine.dll is: 5,4,3790,2182
> 2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\iuengine.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-05-19 22:08:05-0400 2776 adc Required Version for binary
> C:\WINDOWS\system32\wuapi.dll is: 5,4,3790,2182
> 2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wuapi.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-05-19 22:08:05-0400 2776 adc Required Version for binary
> C:\WINDOWS\system32\wuauclt.exe is: 5,4,3790,2182
> 2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wuauclt.exe:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-05-19 22:08:05-0400 2776 adc Required Version for binary
> C:\WINDOWS\system32\wuauclt1.exe is: 5,4,3790,2182
> 2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wuauclt1.exe:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-05-19 22:08:05-0400 2776 adc Required Version for binary
> C:\WINDOWS\system32\wuaucpl.cpl is: 5,4,3790,2182
> 2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wuaucpl.cpl:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-05-19 22:08:05-0400 2776 adc Required Version for binary
> C:\WINDOWS\system32\wuaueng.dll is: 5,4,3790,2182
> 2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wuaueng.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-05-19 22:08:05-0400 2776 adc Required Version for binary
> C:\WINDOWS\system32\wuaueng1.dll is: 5,4,3790,2182
> 2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wuaueng1.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-05-19 22:08:05-0400 2776 adc Required Version for binary
> C:\WINDOWS\system32\wucltui.dll is: 5,4,3790,2182
> 2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wucltui.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-05-19 22:08:05-0400 2776 adc Required Version for binary
> C:\WINDOWS\system32\wups.dll is: 5,4,3790,2182
> 2005-05-19 22:08:05-0400 2776 adc Binary: C:\WINDOWS\system32\wups.dll:
> Target version: 5.4.3790.2182 Required: 5.4.3790.2182
> 2005-05-19 22:08:07-0400 1276 250 WU client succeeds
> CClientCallRecorder::BeginFindUpdates from WindowsUpdate with call id
> {CB4905EF-D1AA-4CD1-9AC0-48D38EE2CFBE}
> 2005-05-19 22:08:08-0400 1276 230 WU client executing call
> {CB4905EF-D1AA-4CD1-9AC0-48D38EE2CFBE} of type Search Call
> 2005-05-19 22:08:08-0400 1276 230 PT: Using serverID
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2005-05-19 22:08:08-0400 1276 230 PT: Using server URL
> https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
> 2005-05-19 22:08:09-0400 1276 230 Add header for accept-encoding: xpress
> succeeded
> 2005-05-19 22:08:22-0400 1276 230 DetectCompressionType returning type 1,
> hr=0x0
> 2005-05-19 22:08:22-0400 1276 230 Add header for accept-encoding: xpress
> succeeded
> 2005-05-19 22:08:23-0400 1276 230 DetectCompressionType returning type 1,
> hr=0x0
> 2005-05-19 22:08:23-0400 1276 230 PT: Using serverID
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2005-05-19 22:08:23-0400 1276 230 PT: Using server URL
> https://v5.windowsupdate.microsoft.com/ClientWebService/client.asmx
> 2005-05-19 22:08:23-0400 1276 230 Add header for accept-encoding: xpress
> succeeded
> 2005-05-19 22:08:23-0400 1276 230 DetectCompressionType returning type 1,
> hr=0x0
> 2005-05-19 22:08:24-0400 1276 230 WU client add update
> {76BAACDD-634F-487D-AC52-33CD061B49E7}.100 to search result
> 2005-05-19 22:08:24-0400 1276 230 WU client add update
> {AC94DB3B-E1A8-4E92-9FD0-E86F355E6A44}.100 to search result
> 2005-05-19 22:08:24-0400 1276 230 WU client add update
> {8992C33E-AB76-4DFB-9AF0-0FD471338F32}.100 to search result
> 2005-05-19 22:08:24-0400 1276 230 WU client add update
> {879FFB13-1610-4F09-BF93-A7C6A495175E}.106 to search result
> 2005-05-19 22:08:24-0400 1276 230 WU client add update
> {E5F21832-ED23-4339-BA4C-F63089DD1AE8}.103 to search result
> 2005-05-19 22:08:24-0400 1276 230 WU client add update
> {22FF4955-6154-4479-9A8F-32EC81A096D7}.100 to search result
> 2005-05-19 22:08:24-0400 1276 230 DeviceStatus: 0x180200a,
> DeviceProblemNumber: 00000000
> 2005-05-19 22:08:24-0400 1276 230 WU client add update
> {53B30CA6-24E0-4250-A97C-26449E581350}.100 to search result
> 2005-05-19 22:08:24-0400 1276 230 WU client found 7 updates and 10
> categories in search
> 2005-05-19 22:08:24-0400 1276 230 OS Version = 5.1.2600.2.0.65792
> 2005-05-19 22:08:24-0400 1276 230 Computer Brand = Dell Computer Corporation
> 2005-05-19 22:08:24-0400 1276 230 Computer Model = Dimension 3000
>
> 2005-05-19 22:08:24-0400 1276 230 Bios Revision = A01
> 2005-05-19 22:08:24-0400 1276 230 Bios Name = Phoenix ROM BIOS PLUS Version
> 1.10 A01
> 2005-05-19 22:08:24-0400 1276 230 Bios Release Date = 2004-08-24T00:00:00
> 2005-05-19 22:08:24-0400 1276 230 Locale ID = 1033
> 2005-05-19 22:08:24-0400 1276 230 ClientVersion: iuengine.dll = 5.4.3790.2182
> 2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuapi.dll = 5.4.3790.2182
> 2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuauclt.exe = 5.4.3790.2182
> 2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuauclt1.exe = 5.4.3790.2182
> 2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuaucpl.cpl = 5.4.3790.2182
> 2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuaueng.dll = 5.4.3790.2182
> 2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuaueng1.dll = 5.4.3790.2182
> 2005-05-19 22:08:24-0400 1276 230 ClientVersion: wuauserv.dll = 5.4.3790.2180
> 2005-05-19 22:08:24-0400 1276 230 ClientVersion: wucltui.dll = 5.4.3790.2182
> 2005-05-19 22:08:24-0400 1276 230 WU client finished Searching for update
> 2005-05-19 22:08:24-0400 1276 230 WU client calls back to search call
> WindowsUpdate with code Call complete and error 0
> 2005-05-19 22:08:24-0400 1276 230 WU client completed and deleted call
> {CB4905EF-D1AA-4CD1-9AC0-48D38EE2CFBE}
> 2005-05-19 22:08:28-0400 2776 adc Failing RunWizard call due to earlier
> error (hr=8007045A)
> 2005-05-19 22:08:28-0400 2776 adc Unable to run installation wizard
> successfully. (hr=8007045A)
> 2005-05-19 22:08:29-0400 1276 230 REPORT EVENT:
> {05F404BF-2E84-41C4-AD7B-46EDB2536996} 316 2005-05-19
> 22:08:24-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
> 2005-05-19 22:08:29-0400 1276 230 Reopened existing event cache file at
> C:\WINDOWS\SoftwareDistribution\EventCache\{CEF564A8-A6BE-493A-9B7E-A05F6C41078C}.bin for writing.
>

Unable to run installation wizard successfully. (hr=8007045A)