Serious Problem Needs Imediate help!
TecInNeed
07-09-2005, 11:36 PM
I was asked to update a few computers in my friends office today. They are
all running windows XP Home edition. They have never been updated. So I was
updating a few of them at a time. Well, The first list of critical updates
downloaded and installed. Then I was promted to restart. After I restarted
2 of the computer will no longer boot. One gets to the loading screen and
then restarts again and again. the other asks for a bios password takes it
and then right before it starts loading windows it blue screens faster than i
can read and reboots. I really need to get these computers up and running.
Usually I would fix the problem in safe mode, but I can't even get to that
and reinstalling windows isn't an option. There are files on the computer
that need to be saved. Thank you for any help.
Rich Barry
07-09-2005, 11:36 PM
Try a Repair Install. It won't mess with the files. But I would check
for Malware first. You can use these free sites
http://www.kephyr.com/spywarescanner/index.html?source=appvisit
http://www.lavasoftusa.com/software/adaware/
http://www.safer-networking.org/en/index.html
http://housecall.trendmicro.com/
http://www.webroot.com/
http://www.microsoft.com/downloads/details.aspx?FamilyID=321CD7A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en
This is a good site for Info on Repair Installs
http://www.michaelstevenstech.com/XPrepairinstall.htm
"TecInNeed" <TecInNeed@discussions.microsoft.com> wrote in message
news:94F2EA3A-4392-4B26-B5A8-0E7B4E9B992A@microsoft.com...
>I was asked to update a few computers in my friends office today. They are
> all running windows XP Home edition. They have never been updated. So I
> was
> updating a few of them at a time. Well, The first list of critical
> updates
> downloaded and installed. Then I was promted to restart. After I
> restarted
> 2 of the computer will no longer boot. One gets to the loading screen and
> then restarts again and again. the other asks for a bios password takes
> it
> and then right before it starts loading windows it blue screens faster
> than i
> can read and reboots. I really need to get these computers up and
> running.
> Usually I would fix the problem in safe mode, but I can't even get to that
> and reinstalling windows isn't an option. There are files on the computer
> that need to be saved. Thank you for any help.
TechInNeed
07-09-2005, 11:36 PM
Wow thanks! This is some good info. I am going in early tomorrow will post
with what ended up working incase anyone is interested
"Rich Barry" wrote:
> Try a Repair Install. It won't mess with the files. But I would check
> for Malware first. You can use these free sites
>
> http://www.kephyr.com/spywarescanner/index.html?source=appvisit
>
>
>
>
>
> http://www.lavasoftusa.com/software/adaware/
>
>
>
>
>
> http://www.safer-networking.org/en/index.html
>
>
>
>
>
> http://housecall.trendmicro.com/
>
>
>
> http://www.webroot.com/
>
>
>
> http://www.microsoft.com/downloads/details.aspx?FamilyID=321CD7A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en
>
>
>
> This is a good site for Info on Repair Installs
>
>
>
> http://www.michaelstevenstech.com/XPrepairinstall.htm
>
> "TecInNeed" <TecInNeed@discussions.microsoft.com> wrote in message
> news:94F2EA3A-4392-4B26-B5A8-0E7B4E9B992A@microsoft.com...
> >I was asked to update a few computers in my friends office today. They are
> > all running windows XP Home edition. They have never been updated. So I
> > was
> > updating a few of them at a time. Well, The first list of critical
> > updates
> > downloaded and installed. Then I was promted to restart. After I
> > restarted
> > 2 of the computer will no longer boot. One gets to the loading screen and
> > then restarts again and again. the other asks for a bios password takes
> > it
> > and then right before it starts loading windows it blue screens faster
> > than i
> > can read and reboots. I really need to get these computers up and
> > running.
> > Usually I would fix the problem in safe mode, but I can't even get to that
> > and reinstalling windows isn't an option. There are files on the computer
> > that need to be saved. Thank you for any help.
>
>
>
Serious Problem Needs Imediate help!