Re: KB828026



Jan
07-09-2005, 10:36 PM
I'm new to Windows updates, and this KB 828026 problem is the first I've
encountered. It's been annoying me for a couple of weeks now. The ME fix
looks like it will work for me - but why don't Microsoft put details of the
problem/fix in the instructions or read-me info on KB828026 itself? The fix
has been around for over a month now.
--
Jan


"Pat Walters [MSFT]" wrote:

> "mTIE",
>
> Thank you for providing this solution to our newsgroup. These tips are
> vital to finding reproducible error conditions and forming robust solutions
> to various Windows Update issues.
>
> Sincerely,
>
> Pat Walters [MSFT]
>
>
> "mTIE" <mTIE@discussions.microsoft.com> wrote in message
> news:11BA6DC9-42D7-43AC-977B-2A89411A0016@microsoft.com...
> > Hi,
> >
> > This thread is several months old, so maybe this is moot for you, but
> here's
> > the answer:
> >
> > I had the same problem, and it took me a long time to figure out the fix.
> >
> > First, The advice at http://www3.telus.net/dandemar/828026.htm _might_ be
> > usefull to people with Windows XP but it was no help to me. (I'm running
> > Windows ME.)
> >
> > I found some good advice on these newsgroups from "Smirnoff" who says:
> > 1. Delete all copies of WMP.DLL (There should only be one, probably in
> > C:\Windows\system; If you're nervous about deleting files, back it up
> first,
> > or just rename it.)
> > 2. Re-install Windows Media player. (I found if you just click on the
> > player icon after deleting WMP.DLL, it will automatically walk you thru
> > downloading a new copy from the web and reinstalling.)
> > 3. Re-install 828026.
> >
> > This is very good advice but VERY IMPORTANT: When you go back to Windows
> > update, install 828026 ONLY! Do not install any other updates at the same
> > time!
> >
> > I went thru this routine, and when I went to Windows Update, it told me
> > there were two critical updates I needed: 828026 and 885492. Like a good
> > little sheep, I took the path of least resistence and let it install both.
> > This put my system back to where it was before, where Windows Update keeps
> > insisting that I need 828026 no matter how many times I install it!
> >
> > What I've learned is:
> > Installing WMP9 installs version 9.0.0.2980 of WMP.dll
> > Patch 828026 upgrades this to version 9.0.0.3075.
> > Patch 885492 upgrades this to version 9.0.0.3250.
> >
> > What I think happened to you, me, and a lot of other unfortunates is we
> > installed both patches to WMP9 at the same time -- becuase Windows Update
> > told us to. WU installed the second patch first. Then the first patch
> > failed because WMP.dll was then newer than the one it was trying to
> deliver.
> > However, it fails without any error message and tells you that it was
> > successfull. But then the next time you go back to WU, it sees that you
> > have WMP9 but you don't have the registry entry that shows that 828026 was
> > installed, so it just keeps trying....
> >
> > (sigh. NEFW: Nothing Ever F****** Works)
> >
> >
> > "trueperson" wrote:
> >
> > > I am running windows me. Windows Media Player is not shown in control
> panel
> > > under windows setup. the only thing i could find was multimedia. If I
> click
> > > details it show media player 1.0. I believe a have clear everything
> under
> > > multimedia using your step. 828026 never shows up under the registry
> either.
> > > I can't go to next step because I'm not running xp. Any other
> suggestions?
> > > Thanks in advance.
> > >
> > > "Jupiter Jones [MVP]" wrote:
> > >
> > > > You followed this carefully:
> > > > http://www3.telus.net/dandemar/828026.htm
> > > > Do not skip anything.
> >
>
>
>


Re: KB828026