error when trying to load XP Service Pack 1 - sysdm.cpl



kwills
07-09-2005, 10:36 PM
I am trying to download the service Pack 1 for XP and got this error message.
"setup cannot fine the file sysdm.cpl" It lists this directory as trying to
find it c:\18b7d82fa2694b16b03db2834657e090e. I tried to find the file and
it is there. It is also in the C:\windows\$NTservicePackuninstall$ directory.

What should I do? Should I cancel the download or let it complete without
this file? A quick answer would help. I just spent two days reinstalling
Windows XP and don't want to do it again.

Rich Barry
07-09-2005, 10:36 PM
I would forget about SP1 and try for SP2. You can find it here
http://tinyurl.com/5bobl


"kwills" <kwills@discussions.microsoft.com> wrote in message
news:98351ADF-3EC5-4913-8497-BA4A02250B1D@microsoft.com...
>I am trying to download the service Pack 1 for XP and got this error
>message.
> "setup cannot fine the file sysdm.cpl" It lists this directory as trying
> to
> find it c:\18b7d82fa2694b16b03db2834657e090e. I tried to find the file
> and
> it is there. It is also in the C:\windows\$NTservicePackuninstall$
> directory.
>
> What should I do? Should I cancel the download or let it complete without
> this file? A quick answer would help. I just spent two days reinstalling
> Windows XP and don't want to do it again.

kwills
07-09-2005, 10:36 PM
Rich - after having that trouble trying to load SP1, I finally cancelled the
update when it gave me the error message and said that if I clicked OK it
would put everything back to normal. Well now System Restore doesn't work.
It gives me the message to reboot and try again. I wasn't finished loading
all of my software and I am not sure what to do now. Do you think I should
go ahead and load SP2? I have some old software that is critical for me that
I am afraid will have problems w/ SP2 - Office 2000, Word Perfect 2000,
Outlook 2000, Quicken 2000, Encylop. Britanna 2002. My kids have some games
they want to play SIMS - the newest version. I had trouble with the PC after
loading SP2 originally so I thought it was the problem..... started not
being able to share printers, then sound card wouldn't work, then system
restore quit working so I reloaded windows because I thought some of my
hardware/software might have issues w/ SP2..

Your help is appreciated.

"Rich Barry" wrote:

> I would forget about SP1 and try for SP2. You can find it here
> http://tinyurl.com/5bobl
>
>
> "kwills" <kwills@discussions.microsoft.com> wrote in message
> news:98351ADF-3EC5-4913-8497-BA4A02250B1D@microsoft.com...
> >I am trying to download the service Pack 1 for XP and got this error
> >message.
> > "setup cannot fine the file sysdm.cpl" It lists this directory as trying
> > to
> > find it c:\18b7d82fa2694b16b03db2834657e090e. I tried to find the file
> > and
> > it is there. It is also in the C:\windows\$NTservicePackuninstall$
> > directory.
> >
> > What should I do? Should I cancel the download or let it complete without
> > this file? A quick answer would help. I just spent two days reinstalling
> > Windows XP and don't want to do it again.
>
>
>

kwills
07-09-2005, 10:36 PM
Rich, I found a critical update patch that fixed the system restore problem.
Thank you for your help. I am still trying to figure out if SP2 should be
loaded. We do have a network and print share and will be doing snyc w/
Outlook and a PDA as well in addition to all the oldersoftware that we use.

"kwills" wrote:

> Rich - after having that trouble trying to load SP1, I finally cancelled the
> update when it gave me the error message and said that if I clicked OK it
> would put everything back to normal. Well now System Restore doesn't work.
> It gives me the message to reboot and try again. I wasn't finished loading
> all of my software and I am not sure what to do now. Do you think I should
> go ahead and load SP2? I have some old software that is critical for me that
> I am afraid will have problems w/ SP2 - Office 2000, Word Perfect 2000,
> Outlook 2000, Quicken 2000, Encylop. Britanna 2002. My kids have some games
> they want to play SIMS - the newest version. I had trouble with the PC after
> loading SP2 originally so I thought it was the problem..... started not
> being able to share printers, then sound card wouldn't work, then system
> restore quit working so I reloaded windows because I thought some of my
> hardware/software might have issues w/ SP2..
>
> Your help is appreciated.
>
> "Rich Barry" wrote:
>
> > I would forget about SP1 and try for SP2. You can find it here
> > http://tinyurl.com/5bobl
> >
> >
> > "kwills" <kwills@discussions.microsoft.com> wrote in message
> > news:98351ADF-3EC5-4913-8497-BA4A02250B1D@microsoft.com...
> > >I am trying to download the service Pack 1 for XP and got this error
> > >message.
> > > "setup cannot fine the file sysdm.cpl" It lists this directory as trying
> > > to
> > > find it c:\18b7d82fa2694b16b03db2834657e090e. I tried to find the file
> > > and
> > > it is there. It is also in the C:\windows\$NTservicePackuninstall$
> > > directory.
> > >
> > > What should I do? Should I cancel the download or let it complete without
> > > this file? A quick answer would help. I just spent two days reinstalling
> > > Windows XP and don't want to do it again.
> >
> >
> >


error when trying to load XP Service Pack 1 - sysdm.cpl