Can't install Win XP SP2; error 'Failed to install catalog files'



PeteH
07-09-2005, 10:36 PM
I can't install Service Pack 2 for Win XP Home Edition; the installer goes
through backing up files and the registry, then 'Creating restore point',
then it stops and gives me the error message:

"Service Pack 2 Setup Error

Failed to install catalog files.
Select 'OK' to undo the changes that have been made."

followed by

"Service Pack 2 installation did not complete.
Windows XP has been partially updated and may not work properly."

I've worked through the suggestions on the Knowledge Base article
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798 but have had
no joy. Any suggestions?

Thanks

-Pete

TaurArian
07-09-2005, 10:36 PM
http://www.michna.com/kb/WxSP2.htm
Windows XP Service Pack 2 Problem Solver

http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2
Cannot install Service Pack 2

How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm

Are You Ready for WinXP SP2?
http://support.microsoft.com/default.aspx?pr=windowsxpsp2

http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
What to Know Before You Download and Install Windows XP Service Pack 2

Service Pack 2 information
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm
http://www.windowstalk.org/sp2.htm



"PeteH" <PeteH@discussions.microsoft.com> wrote in message
news:2B11B9FE-5DF6-46C8-B039-9553F9A94371@microsoft.com...
>I can't install Service Pack 2 for Win XP Home Edition; the installer goes
> through backing up files and the registry, then 'Creating restore point',
> then it stops and gives me the error message:
>
> "Service Pack 2 Setup Error
>
> Failed to install catalog files.
> Select 'OK' to undo the changes that have been made."
>
> followed by
>
> "Service Pack 2 installation did not complete.
> Windows XP has been partially updated and may not work properly."
>
> I've worked through the suggestions on the Knowledge Base article
> http://support.microsoft.com/default.aspx?scid=kb;en-us;822798 but have had
> no joy. Any suggestions?
>
> Thanks
>
> -Pete
>
>


Can't install Win XP SP2; error 'Failed to install catalog files'