[Rob Smith]

Hi folks ... I think I am really stuck here.

Running XP Pro/Office Pro 2002 and installed Norton Internet Security 2005.

When I start Windows I now get a Messenger (I have never used Messenger)
download program update demand which denies computer usability if I deny.
This download update then initiates and then after some minutes subsequently
fails and proceeds to redirect me until I can close down and proceed.

Symantec give me the usual auto-blab that the problem lies with my OS.

Short of unstalling NIS2005 and losing my subscription is there any way I
can disable/delete Messenger???

Thanks in advance ...

[MowGreen [MVP]]

Rob,

The issue lies with NIS denying the use of your computer. It did not
occur prior to the install of NIS, correct ?
Contact Symantec and demand to know a workaround. Otherwise, demand that
you get a full refund for incompatible software.

Specifically, are you referring to Windows Messenger that is included
with the OS ? If so you can remove that from the system for now by going
to Add/Remove Programs in the Control Panel, clicking the
Add/Remove Windows Components link in the left frame, scroll down to
Windows Messenger, uncheck the box next to it, then click the Next
button and follow the prompts.
At the very least, the system should be able to run now.

MowGreen [MVP 2004-2005]
===============
*-343-* FDNY
Never Forgotten
===============

Rob Smith wrote:

> Hi folks ... I think I am really stuck here.
>
> Running XP Pro/Office Pro 2002 and installed Norton Internet Security 2005.
>
> When I start Windows I now get a Messenger (I have never used Messenger)
> download program update demand which denies computer usability if I deny.
> This download update then initiates and then after some minutes subsequently
> fails and proceeds to redirect me until I can close down and proceed.
>
> Symantec give me the usual auto-blab that the problem lies with my OS.
>
> Short of unstalling NIS2005 and losing my subscription is there any way I
> can disable/delete Messenger???
>
> Thanks in advance ...