Error Code: 80072EFD



RJ
07-09-2005, 10:35 PM
OS - XP Pro SP1

Anyone know what this means? I was just at Windows
Update and this is the error message associated
with my "unsuccessesful download". I went to the
Windows Update Troubleshooter, and saw this error message
listed there, but the link for it opens a browser window
with no info.

MS really needs to do a better job with this...

TaurArian
07-09-2005, 10:35 PM
Error: 80072efd = ERROR_INTERNET_CANNOT_CONNECT
Translation: Cannot connect to the Internet server

This error may occur if your Internet connection or configuration is preventing
access to the Windows Update site.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en

http://support.microsoft.com/?kbid=836941
You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when you try to
use Windows Update

See also:
When searching for available updates on the Windows Update site, you
receive the 0x8024502d error.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=26&ln=en


RJ wrote:
> OS - XP Pro SP1
>
> Anyone know what this means? I was just at Windows
> Update and this is the error message associated
> with my "unsuccessesful download". I went to the
> Windows Update Troubleshooter, and saw this error message
> listed there, but the link for it opens a browser window
> with no info.
>
> MS really needs to do a better job with this...

RJ
07-09-2005, 10:35 PM
Thanks... some very good information. Why the heck can't MS provide
links to this info when you receive an error message at WU?

Anyway... I disabled my firewall (I'm not using the Windows one),
my cookie blocking software, my ad blocking software, my antivirus
software, my spyware blocker(s)... went back to WU, and I still get the error message.

I'm not using a proxy server (checked my IE settings to make sure)
I'm not blocking any ports (all protection is disabled)
Nothing in my hosts file (everything is commented out)
No TCP/IP filtering on my network connection.
I'm not using a VPN
I am not using WINS

At this point, I am at a loss. Not that the update available is that critical.

I'm also not sure why WU is such a problem. With all the layers of
protection I now have to have when using our wonderful Internet,
I can still go anywhere on the Internet and never have a problem
downloading anything... unless it is from WU.

I am using a MS operating system, a MS browser, and trying to install
MS updates, and I am unable to. MS needs to do a better job.
What they have now is just too problematic.






"TaurArian" <taurarianREMOVECAPS@hotmail.com> wrote in message
news:uh76zwtVFHA.2664@TK2MSFTNGP15.phx.gbl...
> Error: 80072efd = ERROR_INTERNET_CANNOT_CONNECT
> Translation: Cannot connect to the Internet server
>
> This error may occur if your Internet connection or configuration is preventing
> access to the Windows Update site.
> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en
>
> http://support.microsoft.com/?kbid=836941
> You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when you try to
> use Windows Update
>
> See also:
> When searching for available updates on the Windows Update site, you
> receive the 0x8024502d error.
> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=26&ln=en
>
>
> RJ wrote:
> > OS - XP Pro SP1
> >
> > Anyone know what this means? I was just at Windows
> > Update and this is the error message associated
> > with my "unsuccessesful download". I went to the
> > Windows Update Troubleshooter, and saw this error message
> > listed there, but the link for it opens a browser window
> > with no info.
> >
> > MS really needs to do a better job with this...
>

TaurArian
07-09-2005, 10:35 PM
also another user's solution: "GK" wrote:

Here is how I was able to work around the problem.
Using command prompt
1. proxycfg -d (to clear proxy cache)
2. net stop wuauserv (to stop Automatic updates service)

Using Windows Explorer
3. Delete all files and folders in
C:\WINDOWS\SoftwareDistribution (your windows folder may vary)

Again using command prompt
4. net start wuauserv (to start Automatic updates service)

Try now going back to Windows Update web page.

It worked for me. YMMV

GK


"RJ" <jackbobNOSPAM@hotmail.com> wrote in message
news:u5W6cLvVFHA.3716@TK2MSFTNGP12.phx.gbl...
> Thanks... some very good information. Why the heck can't MS provide
> links to this info when you receive an error message at WU?
>
> Anyway... I disabled my firewall (I'm not using the Windows one),
> my cookie blocking software, my ad blocking software, my antivirus
> software, my spyware blocker(s)... went back to WU, and I still get the error
> message.
>
> I'm not using a proxy server (checked my IE settings to make sure)
> I'm not blocking any ports (all protection is disabled)
> Nothing in my hosts file (everything is commented out)
> No TCP/IP filtering on my network connection.
> I'm not using a VPN
> I am not using WINS
>
> At this point, I am at a loss. Not that the update available is that critical.
>
> I'm also not sure why WU is such a problem. With all the layers of
> protection I now have to have when using our wonderful Internet,
> I can still go anywhere on the Internet and never have a problem
> downloading anything... unless it is from WU.
>
> I am using a MS operating system, a MS browser, and trying to install
> MS updates, and I am unable to. MS needs to do a better job.
> What they have now is just too problematic.
>
>
>
>
>
>
> "TaurArian" <taurarianREMOVECAPS@hotmail.com> wrote in message
> news:uh76zwtVFHA.2664@TK2MSFTNGP15.phx.gbl...
>> Error: 80072efd = ERROR_INTERNET_CANNOT_CONNECT
>> Translation: Cannot connect to the Internet server
>>
>> This error may occur if your Internet connection or configuration is preventing
>> access to the Windows Update site.
>> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en
>>
>> http://support.microsoft.com/?kbid=836941
>> You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when you try
>> to
>> use Windows Update
>>
>> See also:
>> When searching for available updates on the Windows Update site, you
>> receive the 0x8024502d error.
>> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=26&ln=en
>>
>>
>> RJ wrote:
>> > OS - XP Pro SP1
>> >
>> > Anyone know what this means? I was just at Windows
>> > Update and this is the error message associated
>> > with my "unsuccessesful download". I went to the
>> > Windows Update Troubleshooter, and saw this error message
>> > listed there, but the link for it opens a browser window
>> > with no info.
>> >
>> > MS really needs to do a better job with this...
>>
>
>

RJ
07-09-2005, 10:35 PM
I don't use Automatic Updates. Although, I can try clearing the
proxy cache. I don't use a proxy server per se, but my anti-adware software
acts like a proxy server, and configures IE to use it as a proxy server.

>> 3. Delete all files and folders in
C:\WINDOWS\SoftwareDistribution <<

Isn't this the folder where all the information about the updates that WU has
installed on your PC is located? If I delete this, will WU think I need a bazillion
updates?



"TaurArian" <taurarianREMOVECAPS@hotmail.com> wrote in message
news:efyfF5zVFHA.612@TK2MSFTNGP12.phx.gbl...
> also another user's solution: "GK" wrote:
>
> Here is how I was able to work around the problem.
> Using command prompt
> 1. proxycfg -d (to clear proxy cache)
> 2. net stop wuauserv (to stop Automatic updates service)
>
> Using Windows Explorer
> 3. Delete all files and folders in
> C:\WINDOWS\SoftwareDistribution (your windows folder may vary)
>
> Again using command prompt
> 4. net start wuauserv (to start Automatic updates service)
>
> Try now going back to Windows Update web page.
>
> It worked for me. YMMV
>
> GK
>
>
> "RJ" <jackbobNOSPAM@hotmail.com> wrote in message
> news:u5W6cLvVFHA.3716@TK2MSFTNGP12.phx.gbl...
> > Thanks... some very good information. Why the heck can't MS provide
> > links to this info when you receive an error message at WU?
> >
> > Anyway... I disabled my firewall (I'm not using the Windows one),
> > my cookie blocking software, my ad blocking software, my antivirus
> > software, my spyware blocker(s)... went back to WU, and I still get the error
> > message.
> >
> > I'm not using a proxy server (checked my IE settings to make sure)
> > I'm not blocking any ports (all protection is disabled)
> > Nothing in my hosts file (everything is commented out)
> > No TCP/IP filtering on my network connection.
> > I'm not using a VPN
> > I am not using WINS
> >
> > At this point, I am at a loss. Not that the update available is that critical.
> >
> > I'm also not sure why WU is such a problem. With all the layers of
> > protection I now have to have when using our wonderful Internet,
> > I can still go anywhere on the Internet and never have a problem
> > downloading anything... unless it is from WU.
> >
> > I am using a MS operating system, a MS browser, and trying to install
> > MS updates, and I am unable to. MS needs to do a better job.
> > What they have now is just too problematic.
> >
> >
> >
> >
> >
> >
> > "TaurArian" <taurarianREMOVECAPS@hotmail.com> wrote in message
> > news:uh76zwtVFHA.2664@TK2MSFTNGP15.phx.gbl...
> >> Error: 80072efd = ERROR_INTERNET_CANNOT_CONNECT
> >> Translation: Cannot connect to the Internet server
> >>
> >> This error may occur if your Internet connection or configuration is preventing
> >> access to the Windows Update site.
> >> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en
> >>
> >> http://support.microsoft.com/?kbid=836941
> >> You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when you try
> >> to
> >> use Windows Update
> >>
> >> See also:
> >> When searching for available updates on the Windows Update site, you
> >> receive the 0x8024502d error.
> >> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=26&ln=en
> >>
> >>
> >> RJ wrote:
> >> > OS - XP Pro SP1
> >> >
> >> > Anyone know what this means? I was just at Windows
> >> > Update and this is the error message associated
> >> > with my "unsuccessesful download". I went to the
> >> > Windows Update Troubleshooter, and saw this error message
> >> > listed there, but the link for it opens a browser window
> >> > with no info.
> >> >
> >> > MS really needs to do a better job with this...
> >>
> >
> >
>

TaurArian
07-09-2005, 10:35 PM
Rename/delete the SoftwareDistribution folder see the procedure described here:
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=21&ln=en

By renaming/deleting the SoftwareDistribution folder you will lose your WU v5 History
listing (not important). If everything is working okay again you can delete the
renamed SoftwareDistribution folder.

If that bothers you:
www.nirsoft.net
http://www.nirsoft.net/utils/wul.html
Displays the list of all Windows updates (Service Packs and Hotfixes) installed on
your local computer.

Some users prefer: http://www.belarc.com/free_download.html
Belarc Advisor - Free Personal PC Audit (version 6.1f)


"RJ" <jackbobNOSPAM@hotmail.com> wrote in message
news:%23B8MrCDWFHA.3840@tk2msftngp13.phx.gbl...
>I don't use Automatic Updates. Although, I can try clearing the
> proxy cache. I don't use a proxy server per se, but my anti-adware software
> acts like a proxy server, and configures IE to use it as a proxy server.
>
>>> 3. Delete all files and folders in
> C:\WINDOWS\SoftwareDistribution <<
>
> Isn't this the folder where all the information about the updates that WU has
> installed on your PC is located? If I delete this, will WU think I need a
> bazillion
> updates?
>
>
>
> "TaurArian" <taurarianREMOVECAPS@hotmail.com> wrote in message
> news:efyfF5zVFHA.612@TK2MSFTNGP12.phx.gbl...
>> also another user's solution: "GK" wrote:
>>
>> Here is how I was able to work around the problem.
>> Using command prompt
>> 1. proxycfg -d (to clear proxy cache)
>> 2. net stop wuauserv (to stop Automatic updates service)
>>
>> Using Windows Explorer
>> 3. Delete all files and folders in
>> C:\WINDOWS\SoftwareDistribution (your windows folder may vary)
>>
>> Again using command prompt
>> 4. net start wuauserv (to start Automatic updates service)
>>
>> Try now going back to Windows Update web page.
>>
>> It worked for me. YMMV
>>
>> GK
>>
>>
>> "RJ" <jackbobNOSPAM@hotmail.com> wrote in message
>> news:u5W6cLvVFHA.3716@TK2MSFTNGP12.phx.gbl...
>> > Thanks... some very good information. Why the heck can't MS provide
>> > links to this info when you receive an error message at WU?
>> >
>> > Anyway... I disabled my firewall (I'm not using the Windows one),
>> > my cookie blocking software, my ad blocking software, my antivirus
>> > software, my spyware blocker(s)... went back to WU, and I still get the error
>> > message.
>> >
>> > I'm not using a proxy server (checked my IE settings to make sure)
>> > I'm not blocking any ports (all protection is disabled)
>> > Nothing in my hosts file (everything is commented out)
>> > No TCP/IP filtering on my network connection.
>> > I'm not using a VPN
>> > I am not using WINS
>> >
>> > At this point, I am at a loss. Not that the update available is that critical.
>> >
>> > I'm also not sure why WU is such a problem. With all the layers of
>> > protection I now have to have when using our wonderful Internet,
>> > I can still go anywhere on the Internet and never have a problem
>> > downloading anything... unless it is from WU.
>> >
>> > I am using a MS operating system, a MS browser, and trying to install
>> > MS updates, and I am unable to. MS needs to do a better job.
>> > What they have now is just too problematic.
>> >
>> >
>> >
>> >
>> >
>> >
>> > "TaurArian" <taurarianREMOVECAPS@hotmail.com> wrote in message
>> > news:uh76zwtVFHA.2664@TK2MSFTNGP15.phx.gbl...
>> >> Error: 80072efd = ERROR_INTERNET_CANNOT_CONNECT
>> >> Translation: Cannot connect to the Internet server
>> >>
>> >> This error may occur if your Internet connection or configuration is preventing
>> >> access to the Windows Update site.
>> >> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en
>> >>
>> >> http://support.microsoft.com/?kbid=836941
>> >> You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when you
>> >> try
>> >> to
>> >> use Windows Update
>> >>
>> >> See also:
>> >> When searching for available updates on the Windows Update site, you
>> >> receive the 0x8024502d error.
>> >> http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=26&ln=en
>> >>
>> >>
>> >> RJ wrote:
>> >> > OS - XP Pro SP1
>> >> >
>> >> > Anyone know what this means? I was just at Windows
>> >> > Update and this is the error message associated
>> >> > with my "unsuccessesful download". I went to the
>> >> > Windows Update Troubleshooter, and saw this error message
>> >> > listed there, but the link for it opens a browser window
>> >> > with no info.
>> >> >
>> >> > MS really needs to do a better job with this...
>> >>
>> >
>> >
>>
>
>


Error Code: 80072EFD