[Catt]

Hello, Trying to export my email messages to a new identity. I get the error
message that the 'wizard' could not complete the process because...."The
default MAPI store could not be opened" I tried searching the archives on
MAPI and default MAPI and came up empty. Can someone tell me what the store
hours are and how to open it so I can send my messages over?
Thanks
Catt

[Kath Adams]

Catt wrote:
> Hello, Trying to export my email messages to a new identity. I get
> the error message that the 'wizard' could not complete the process
> because...."The default MAPI store could not be opened" I tried
> searching the archives on MAPI and default MAPI and came up empty.
> Can someone tell me what the store hours are and how to open it so I
> can send my messages over?
> Thanks
> Catt

Exporting is only for exporting to Outlook (different program) or
Exchange. Either of which have to be installed for the export to work.
Use the following for help.
http://www.insideoe.com/backup/index.htm

--
Kath Adams
MS MVP - Windows (IE/OE)

[Frank Saunders, MS-MVP, IE/OE]

"Catt" <Catt@discussions.microsoft.com> wrote in message
news:CA06415A-B0BC-4E81-BF51-F6F4D04AD420@microsoft.com
> Hello, Trying to export my email messages to a new identity. I get
> the error message that the 'wizard' could not complete the process
> because...."The default MAPI store could not be opened" I tried
> searching the archives on MAPI and default MAPI and came up empty.
> Can someone tell me what the store hours are and how to open it so I
> can send my messages over?
> Thanks
> Catt

You can't export TO a new identity (as Kath explained), but you can Import
in a new identity.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

[Catt]

Thank you for that important bit of info. I went to the new identity and used
the import command. It worked perfectly! Now I can delete the identity that
I was having a problem with.
Thank you very much
Catt

"Frank Saunders, MS-MVP, IE/OE" wrote:

> "Catt" <Catt@discussions.microsoft.com> wrote in message
> news:CA06415A-B0BC-4E81-BF51-F6F4D04AD420@microsoft.com
> > Hello, Trying to export my email messages to a new identity. I get
> > the error message that the 'wizard' could not complete the process
> > because...."The default MAPI store could not be opened" I tried
> > searching the archives on MAPI and default MAPI and came up empty.
> > Can someone tell me what the store hours are and how to open it so I
> > can send my messages over?
> > Thanks
> > Catt
>
> You can't export TO a new identity (as Kath explained), but you can Import
> in a new identity.
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/security/protect/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>
>

[Catt]

Thanks Kath but after reading Frank Saunders' reply I went to the new
identity and imported. It worked great. Thanks for the response.
Catt

"Kath Adams" wrote:

> Catt wrote:
> > Hello, Trying to export my email messages to a new identity. I get
> > the error message that the 'wizard' could not complete the process
> > because...."The default MAPI store could not be opened" I tried
> > searching the archives on MAPI and default MAPI and came up empty.
> > Can someone tell me what the store hours are and how to open it so I
> > can send my messages over?
> > Thanks
> > Catt
>
> Exporting is only for exporting to Outlook (different program) or
> Exchange. Either of which have to be installed for the export to work.
> Use the following for help.
> http://www.insideoe.com/backup/index.htm
>
> --
> Kath Adams
> MS MVP - Windows (IE/OE)
>
>
>

[Frank Saunders, MS-MVP, IE/OE]

"Catt" <Catt@discussions.microsoft.com> wrote in message
news:7B0DB847-8F6B-48B7-8328-677774AFC242@microsoft.com
> Thank you for that important bit of info. I went to the new identity
> and used the import command. It worked perfectly! Now I can delete
> the identity that I was having a problem with.
> Thank you very much
> Catt

You're welcome. Thanks for the feedback.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/