[Tom]

Argh!

I hope someone can provide me with an answer to this most frustrating of
problems.

Basically, BT Yahoo requires server authentication for sending e-mail which
I have sorted by going to tools>accounts>properties>server tab and then
settings next to the tick box which says "My server requires authentication".

I enter the e-mail address and password of the BT Yahoo account and it works
fine. Only problem is, when I want to send an e-mail, I have to enter the
whole lot all over again, even though "remember password" is checked!

Any suggestions?

Kind regards

Tom

[Bruce Hagen]

Maybe something here:

Outlook Express Does Not Save the Mail Server Logon Password
http://support.microsoft.com/?kbid=216382

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Your Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/?kbid=264672

Win98, WinME, Win2K
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q216382

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361

Damaged Password List File Does Not Save Passwords
http://support.microsoft.com/?kbid=135197

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~



"Tom" <Tom@discussions.microsoft.com> wrote in message
news:1BBD4848-B0AB-4ECB-990A-456E92196C4E@microsoft.com...
> Argh!
>
> I hope someone can provide me with an answer to this most frustrating of
> problems.
>
> Basically, BT Yahoo requires server authentication for sending e-mail
> which
> I have sorted by going to tools>accounts>properties>server tab and then
> settings next to the tick box which says "My server requires
> authentication".
>
> I enter the e-mail address and password of the BT Yahoo account and it
> works
> fine. Only problem is, when I want to send an e-mail, I have to enter the
> whole lot all over again, even though "remember password" is checked!
>
> Any suggestions?
>
> Kind regards
>
> Tom

[Tom]

Hi,

Tried the link regarding "repairing" the registry key as suggested, but when
I follow the backup plan (I have Windows XP) I get to the directory:

HRKEY_CURRENT_USER>SOFTWARE>MICROSOFT>PROTECTED STORAGE SYSTEM PROVIDER

I select the registry key, go to FILE>EXPORT

When I try to save, it says that the selected branch does not exist, even
though I have the file highlighted.

Do you have any ideas as to why this is happening?

"Bruce Hagen" wrote:

> Maybe something here:
>
> Outlook Express Does Not Save the Mail Server Logon Password
> http://support.microsoft.com/?kbid=216382
>
> Cannot Save E-Mail Account Password in Outlook Express 5
> http://support.microsoft.com/?kbid=228713
>
> Your Password Is Not Retained in Windows 2000 or XP
> http://support.microsoft.com/?kbid=264672
>
> Win98, WinME, Win2K
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;q216382
>
> Outlook Express keeps prompting for your password
> http://www.dougknox.com/xp/tips/xp_oe_passwords.htm
>
> Save Password Check Box Is Unavailable
> http://support.microsoft.com/?kbid=137361
>
> Damaged Password List File Does Not Save Passwords
> http://support.microsoft.com/?kbid=135197
>
> Bruce Hagen
> MS MVP - (IE/OE)
> ~IB-CA~
>
>
>
> "Tom" <Tom@discussions.microsoft.com> wrote in message
> news:1BBD4848-B0AB-4ECB-990A-456E92196C4E@microsoft.com...
> > Argh!
> >
> > I hope someone can provide me with an answer to this most frustrating of
> > problems.
> >
> > Basically, BT Yahoo requires server authentication for sending e-mail
> > which
> > I have sorted by going to tools>accounts>properties>server tab and then
> > settings next to the tick box which says "My server requires
> > authentication".
> >
> > I enter the e-mail address and password of the BT Yahoo account and it
> > works
> > fine. Only problem is, when I want to send an e-mail, I have to enter the
> > whole lot all over again, even though "remember password" is checked!
> >
> > Any suggestions?
> >
> > Kind regards
> >
> > Tom
>
>

[Jim Pickering]

The identity you are presently using may be damaged. Try creating a new
identity, switch to it and set up the mail accounts and test them. If all
works, then import your mail messages into the new identity and then later
you can delete the older problem identity. You can also download pspv.exe
from this link to check what is stored in the Protected Storage files, where
you may find an incorrect password:

Protected Storage PassView v1.62: Recover Protected Storage passwords:
http://www.nirsoft.net/utils/pspv.html

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Tom" <Tom@discussions.microsoft.com> wrote in message
news:41345847-E3A5-4068-B8B0-7625784F557D@microsoft.com...
> Hi,
>
> Tried the link regarding "repairing" the registry key as suggested, but
> when
> I follow the backup plan (I have Windows XP) I get to the directory:
>
> HRKEY_CURRENT_USER>SOFTWARE>MICROSOFT>PROTECTED STORAGE SYSTEM PROVIDER
>
> I select the registry key, go to FILE>EXPORT
>
> When I try to save, it says that the selected branch does not exist, even
> though I have the file highlighted.
>
> Do you have any ideas as to why this is happening?
>
> "Bruce Hagen" wrote:
>
>> Maybe something here:
>>
>> Outlook Express Does Not Save the Mail Server Logon Password
>> http://support.microsoft.com/?kbid=216382
>>
>> Cannot Save E-Mail Account Password in Outlook Express 5
>> http://support.microsoft.com/?kbid=228713
>>
>> Your Password Is Not Retained in Windows 2000 or XP
>> http://support.microsoft.com/?kbid=264672
>>
>> Win98, WinME, Win2K
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;q216382
>>
>> Outlook Express keeps prompting for your password
>> http://www.dougknox.com/xp/tips/xp_oe_passwords.htm
>>
>> Save Password Check Box Is Unavailable
>> http://support.microsoft.com/?kbid=137361
>>
>> Damaged Password List File Does Not Save Passwords
>> http://support.microsoft.com/?kbid=135197
>>
>> Bruce Hagen
>> MS MVP - (IE/OE)
>> ~IB-CA~
>>
>>
>>
>> "Tom" <Tom@discussions.microsoft.com> wrote in message
>> news:1BBD4848-B0AB-4ECB-990A-456E92196C4E@microsoft.com...
>> > Argh!
>> >
>> > I hope someone can provide me with an answer to this most frustrating
>> > of
>> > problems.
>> >
>> > Basically, BT Yahoo requires server authentication for sending e-mail
>> > which
>> > I have sorted by going to tools>accounts>properties>server tab and then
>> > settings next to the tick box which says "My server requires
>> > authentication".
>> >
>> > I enter the e-mail address and password of the BT Yahoo account and it
>> > works
>> > fine. Only problem is, when I want to send an e-mail, I have to enter
>> > the
>> > whole lot all over again, even though "remember password" is checked!
>> >
>> > Any suggestions?
>> >
>> > Kind regards
>> >
>> > Tom
>>
>>