lost folders and messages after memory dump



Hugh
07-09-2005, 11:32 PM
While trying to retrieve a document from an online newspaper while in Outlook
Express 6 I received a message about a "memory dump". Turned off computer
and then turned it back on. I had several folders within Outlook Express
that are not there any more. Ideas on how of if I can get them back?
Thanks.

Bruce Hagen
07-09-2005, 11:32 PM
Do this for each folder. You can do them all at the same time.

Tools>Options>Maintenance>Store folder will reveal the location
of your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start>Run>Ctrl+V will put the location
in the box - Click OK and you'll see the OE files. Otherwise, write the
location down and navigate to it in Windows Explorer.

In WindowsXP &2K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable
Show Hidden Files and Folders under Start>Control Panel>Folder
Options>View.

In Windows Explorer, click on the file and drag it to the Desktop. Open OE
and create a folder with the *exact* same name as the one on your desktop.
***Copy a message from any folder to the new one. You MUST do this.*** Close
OE. Go back to Windows Explorer and Click Desktop and drag the folder from
the Desktop to the OE store folder that you clicked on to reveal the .dbx
files. Prompt - "Do you want to overwrite......."? Click Yes.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

"Hugh" <Hugh@discussions.microsoft.com> wrote in message
news:96FAF499-2E1F-4C92-9B5B-C500F7CA9721@microsoft.com...
> While trying to retrieve a document from an online newspaper while in
> Outlook
> Express 6 I received a message about a "memory dump". Turned off computer
> and then turned it back on. I had several folders within Outlook Express
> that are not there any more. Ideas on how of if I can get them back?
> Thanks.

Steve Cochran
07-09-2005, 11:32 PM
See here for message recovery techniques: www.oehelp.com/OETips.aspx#4

steve

"Hugh" <Hugh@discussions.microsoft.com> wrote in message
news:96FAF499-2E1F-4C92-9B5B-C500F7CA9721@microsoft.com...
> While trying to retrieve a document from an online newspaper while in
> Outlook
> Express 6 I received a message about a "memory dump". Turned off computer
> and then turned it back on. I had several folders within Outlook Express
> that are not there any more. Ideas on how of if I can get them back?
> Thanks.


lost folders and messages after memory dump