[Cali 54]

I am running XP Pro and Grisoft AVG w/ MSFT firewall on. AVG is updated
daily and scans daily for viruses.

I just noticed that emails I sent for about the past three days are not
being transferred to my sent folder although they are being received by the
addressees. (Receipt confirmed separately by phone.)

I set up a different identity and everything seems ok, i.e. the sent folder
displays transmitted emails as usual.

Since I have tons of emails in my main identity I prefer to solve this
problem within this area rather than trying to import everything to a new
identity, possibly really getting confused and lose this info.

Any suggestions on how to restore the Sent folder to its normal function
within main identity would be greatly appreciated.

Also I have used OE and the main identity exclusively for the past 15 years
and have never experienced this problem. Does it happen frequently and/or
did I do something to cause this?

Thanks for your help

[Bruce Hagen]

First, make sure the Save a copy to Sent Items folder was not unchecked. If
it is still checked, the Sent Items folder is corrupted. Move any mail you
wish to save to a local folder you create. Then:

Tools>Options>Maintenance>Store folder will reveal the location
of your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start>Run>Ctrl+V will put the location
in the box - Click OK and you'll see the OE files. Otherwise, write the
location down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable
Show Hidden Files and Folders under Start>Control Panel>Folder
Options>View.

With OE closed, find the DBX file for the folder in
question {Sent Items.dbx} and delete it. A new one will be created
automatically when you open OE.

Do not archive mail in default OE folders. They will eventually
become corrupted. Create your own user defined folders for storing
mail and move your mail to them. Empty Deleted Items folder regularly.
Keep user created folders under 100MB, and Default folders as empty as
is feasible.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File>Work Offline (or double click Working Online in the Status
Bar).
File>Folder>Compact all folders. Don't touch anything until the compacting
is completed.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

"Cali 54" <Cali54@discussions.microsoft.com> wrote in message
news:B0F48C47-9B26-4808-B904-052B0CD1DE6C@microsoft.com...
>I am running XP Pro and Grisoft AVG w/ MSFT firewall on. AVG is updated
> daily and scans daily for viruses.
>
> I just noticed that emails I sent for about the past three days are not
> being transferred to my sent folder although they are being received by
> the
> addressees. (Receipt confirmed separately by phone.)
>
> I set up a different identity and everything seems ok, i.e. the sent
> folder
> displays transmitted emails as usual.
>
> Since I have tons of emails in my main identity I prefer to solve this
> problem within this area rather than trying to import everything to a new
> identity, possibly really getting confused and lose this info.
>
> Any suggestions on how to restore the Sent folder to its normal function
> within main identity would be greatly appreciated.
>
> Also I have used OE and the main identity exclusively for the past 15
> years
> and have never experienced this problem. Does it happen frequently and/or
> did I do something to cause this?
>
> Thanks for your help

[sdlomi2]

"Cali 54" <Cali54@discussions.microsoft.com> wrote in message
news:B0F48C47-9B26-4808-B904-052B0CD1DE6C@microsoft.com...
> I am running XP Pro and Grisoft AVG w/ MSFT firewall on. AVG is updated
> daily and scans daily for viruses.
>
> I just noticed that emails I sent for about the past three days are not
> being transferred to my sent folder although they are being received by
the
> addressees. (Receipt confirmed separately by phone.)
>
> I set up a different identity and everything seems ok, i.e. the sent
folder
> displays transmitted emails as usual.
>
> Since I have tons of emails in my main identity I prefer to solve this
> problem within this area rather than trying to import everything to a new
> identity, possibly really getting confused and lose this info.
>
> Any suggestions on how to restore the Sent folder to its normal function
> within main identity would be greatly appreciated.
>
> Also I have used OE and the main identity exclusively for the past 15
years
> and have never experienced this problem. Does it happen frequently and/or
> did I do something to cause this?
>
> Thanks for your help
Have you tried Tools>Options>Send tab>ensure "Save Copy of Sent messages
in the 'Sent Items' Folder" is checked? HTH, s

[Cali 54]

Bruce, thanks very much for your comprehensive reply that included the cause
of the problem. The step-by-step solution worked to a "T," but I have lots
of clean up to do in both the local and default folders.

Best regards,
Cali 54



"Bruce Hagen" wrote:

> First, make sure the Save a copy to Sent Items folder was not unchecked. If
> it is still checked, the Sent Items folder is corrupted. Move any mail you
> wish to save to a local folder you create. Then:
>
> Tools>Options>Maintenance>Store folder will reveal the location
> of your Outlook Express files. Press the Tab key to highlight the folder
> location, then Ctrl+C. Close OE, then Start>Run>Ctrl+V will put the location
> in the box - Click OK and you'll see the OE files. Otherwise, write the
> location down and navigate to it in Windows Explorer.
>
> In WindowsXP & 2K, the OE user files (DBX and WAB) are by default
> marked as hidden. To view these files in Explorer, you must enable
> Show Hidden Files and Folders under Start>Control Panel>Folder
> Options>View.
>
> With OE closed, find the DBX file for the folder in
> question {Sent Items.dbx} and delete it. A new one will be created
> automatically when you open OE.
>
> Do not archive mail in default OE folders. They will eventually
> become corrupted. Create your own user defined folders for storing
> mail and move your mail to them. Empty Deleted Items folder regularly.
> Keep user created folders under 100MB, and Default folders as empty as
> is feasible.
>
> After you are done, follow up by compacting your folders manually
> while working *offline* and do it often.
>
> Click on Outlook Express at the top of the folder tree so no folders are
> open. Then: File>Work Offline (or double click Working Online in the Status
> Bar).
> File>Folder>Compact all folders. Don't touch anything until the compacting
> is completed.
>
> Bruce Hagen
> MS MVP - (IE/OE)
> ~IB-CA~
>
> "Cali 54" <Cali54@discussions.microsoft.com> wrote in message
> news:B0F48C47-9B26-4808-B904-052B0CD1DE6C@microsoft.com...
> >I am running XP Pro and Grisoft AVG w/ MSFT firewall on. AVG is updated
> > daily and scans daily for viruses.
> >
> > I just noticed that emails I sent for about the past three days are not
> > being transferred to my sent folder although they are being received by
> > the
> > addressees. (Receipt confirmed separately by phone.)
> >
> > I set up a different identity and everything seems ok, i.e. the sent
> > folder
> > displays transmitted emails as usual.
> >
> > Since I have tons of emails in my main identity I prefer to solve this
> > problem within this area rather than trying to import everything to a new
> > identity, possibly really getting confused and lose this info.
> >
> > Any suggestions on how to restore the Sent folder to its normal function
> > within main identity would be greatly appreciated.
> >
> > Also I have used OE and the main identity exclusively for the past 15
> > years
> > and have never experienced this problem. Does it happen frequently and/or
> > did I do something to cause this?
> >
> > Thanks for your help
>
>

[Bruce Hagen]

You're welcome. Turtle Wax helps too. <g>
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Cali 54" <Cali54@discussions.microsoft.com> wrote in message
news:3077B53A-664B-41AE-95A3-18EBEC0C03BE@microsoft.com...
> Bruce, thanks very much for your comprehensive reply that included the
> cause
> of the problem. The step-by-step solution worked to a "T," but I have
> lots
> of clean up to do in both the local and default folders.
>
> Best regards,
> Cali 54
>
>
>
> "Bruce Hagen" wrote:
>
>> First, make sure the Save a copy to Sent Items folder was not unchecked.
>> If
>> it is still checked, the Sent Items folder is corrupted. Move any mail
>> you
>> wish to save to a local folder you create. Then:
>>
>> Tools>Options>Maintenance>Store folder will reveal the location
>> of your Outlook Express files. Press the Tab key to highlight the folder
>> location, then Ctrl+C. Close OE, then Start>Run>Ctrl+V will put the
>> location
>> in the box - Click OK and you'll see the OE files. Otherwise, write the
>> location down and navigate to it in Windows Explorer.
>>
>> In WindowsXP & 2K, the OE user files (DBX and WAB) are by default
>> marked as hidden. To view these files in Explorer, you must enable
>> Show Hidden Files and Folders under Start>Control Panel>Folder
>> Options>View.
>>
>> With OE closed, find the DBX file for the folder in
>> question {Sent Items.dbx} and delete it. A new one will be created
>> automatically when you open OE.
>>
>> Do not archive mail in default OE folders. They will eventually
>> become corrupted. Create your own user defined folders for storing
>> mail and move your mail to them. Empty Deleted Items folder regularly.
>> Keep user created folders under 100MB, and Default folders as empty as
>> is feasible.
>>
>> After you are done, follow up by compacting your folders manually
>> while working *offline* and do it often.
>>
>> Click on Outlook Express at the top of the folder tree so no folders are
>> open. Then: File>Work Offline (or double click Working Online in the
>> Status
>> Bar).
>> File>Folder>Compact all folders. Don't touch anything until the
>> compacting
>> is completed.
>>
>> Bruce Hagen
>> MS MVP - (IE/OE)
>> ~IB-CA~
>>
>> "Cali 54" <Cali54@discussions.microsoft.com> wrote in message
>> news:B0F48C47-9B26-4808-B904-052B0CD1DE6C@microsoft.com...
>> >I am running XP Pro and Grisoft AVG w/ MSFT firewall on. AVG is updated
>> > daily and scans daily for viruses.
>> >
>> > I just noticed that emails I sent for about the past three days are not
>> > being transferred to my sent folder although they are being received by
>> > the
>> > addressees. (Receipt confirmed separately by phone.)
>> >
>> > I set up a different identity and everything seems ok, i.e. the sent
>> > folder
>> > displays transmitted emails as usual.
>> >
>> > Since I have tons of emails in my main identity I prefer to solve this
>> > problem within this area rather than trying to import everything to a
>> > new
>> > identity, possibly really getting confused and lose this info.
>> >
>> > Any suggestions on how to restore the Sent folder to its normal
>> > function
>> > within main identity would be greatly appreciated.
>> >
>> > Also I have used OE and the main identity exclusively for the past 15
>> > years
>> > and have never experienced this problem. Does it happen frequently
>> > and/or
>> > did I do something to cause this?
>> >
>> > Thanks for your help
>>
>>

[Steve Cochran]

With OE you have to use some spit also. <G>

steve

"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:uumFvuReFHA.580@TK2MSFTNGP15.phx.gbl...
> You're welcome. Turtle Wax helps too. <g>
> --
> Bruce Hagen
> MS-MVP - (IE/OE)
> ~IB-CA~
>
> "Cali 54" <Cali54@discussions.microsoft.com> wrote in message
> news:3077B53A-664B-41AE-95A3-18EBEC0C03BE@microsoft.com...
>> Bruce, thanks very much for your comprehensive reply that included the
>> cause
>> of the problem. The step-by-step solution worked to a "T," but I have
>> lots
>> of clean up to do in both the local and default folders.
>>
>> Best regards,
>> Cali 54
>>
>>
>>
>> "Bruce Hagen" wrote:
>>
>>> First, make sure the Save a copy to Sent Items folder was not unchecked.
>>> If
>>> it is still checked, the Sent Items folder is corrupted. Move any mail
>>> you
>>> wish to save to a local folder you create. Then:
>>>
>>> Tools>Options>Maintenance>Store folder will reveal the location
>>> of your Outlook Express files. Press the Tab key to highlight the folder
>>> location, then Ctrl+C. Close OE, then Start>Run>Ctrl+V will put the
>>> location
>>> in the box - Click OK and you'll see the OE files. Otherwise, write the
>>> location down and navigate to it in Windows Explorer.
>>>
>>> In WindowsXP & 2K, the OE user files (DBX and WAB) are by default
>>> marked as hidden. To view these files in Explorer, you must enable
>>> Show Hidden Files and Folders under Start>Control Panel>Folder
>>> Options>View.
>>>
>>> With OE closed, find the DBX file for the folder in
>>> question {Sent Items.dbx} and delete it. A new one will be created
>>> automatically when you open OE.
>>>
>>> Do not archive mail in default OE folders. They will eventually
>>> become corrupted. Create your own user defined folders for storing
>>> mail and move your mail to them. Empty Deleted Items folder regularly.
>>> Keep user created folders under 100MB, and Default folders as empty as
>>> is feasible.
>>>
>>> After you are done, follow up by compacting your folders manually
>>> while working *offline* and do it often.
>>>
>>> Click on Outlook Express at the top of the folder tree so no folders are
>>> open. Then: File>Work Offline (or double click Working Online in the
>>> Status
>>> Bar).
>>> File>Folder>Compact all folders. Don't touch anything until the
>>> compacting
>>> is completed.
>>>
>>> Bruce Hagen
>>> MS MVP - (IE/OE)
>>> ~IB-CA~
>>>
>>> "Cali 54" <Cali54@discussions.microsoft.com> wrote in message
>>> news:B0F48C47-9B26-4808-B904-052B0CD1DE6C@microsoft.com...
>>> >I am running XP Pro and Grisoft AVG w/ MSFT firewall on. AVG is
>>> >updated
>>> > daily and scans daily for viruses.
>>> >
>>> > I just noticed that emails I sent for about the past three days are
>>> > not
>>> > being transferred to my sent folder although they are being received
>>> > by
>>> > the
>>> > addressees. (Receipt confirmed separately by phone.)
>>> >
>>> > I set up a different identity and everything seems ok, i.e. the sent
>>> > folder
>>> > displays transmitted emails as usual.
>>> >
>>> > Since I have tons of emails in my main identity I prefer to solve this
>>> > problem within this area rather than trying to import everything to a
>>> > new
>>> > identity, possibly really getting confused and lose this info.
>>> >
>>> > Any suggestions on how to restore the Sent folder to its normal
>>> > function
>>> > within main identity would be greatly appreciated.
>>> >
>>> > Also I have used OE and the main identity exclusively for the past 15
>>> > years
>>> > and have never experienced this problem. Does it happen frequently
>>> > and/or
>>> > did I do something to cause this?
>>> >
>>> > Thanks for your help
>>>
>>>
>

[ChrisA]

"" wrote:
> First, make sure the Save a copy to Sent Items folder was not
> unchecked. If
> it is still checked, the Sent Items folder is corrupted. Move
> any mail you
> wish to save to a local folder you create. Then:
>
> Tools>Options>Maintenance>Store folder will reveal the
> location
> of your Outlook Express files. Press the Tab key to highlight
> the folder
> location, then Ctrl+C. Close OE, then Start>Run>Ctrl+V will
> put the location
> in the box - Click OK and you'll see the OE files. Otherwise,
> write the
> location down and navigate to it in Windows Explorer.
>
> In WindowsXP & 2K, the OE user files (DBX and WAB) are by
> default
> marked as hidden. To view these files in Explorer, you must
> enable
> Show Hidden Files and Folders under Start>Control Panel>Folder
> Options>View.
>
> With OE closed, find the DBX file for the folder in
> question {Sent Items.dbx} and delete it. A new one will be
> created
> automatically when you open OE.
>
> Do not archive mail in default OE folders. They will
> eventually
> become corrupted. Create your own user defined folders for
> storing
> mail and move your mail to them. Empty Deleted Items folder
> regularly.
> Keep user created folders under 100MB, and Default folders as
> empty as
> is feasible.
>
> After you are done, follow up by compacting your folders
> manually
> while working *offline* and do it often.
>
> Click on Outlook Express at the top of the folder tree so no
> folders are
> open. Then: File>Work Offline (or double click Working Online
> in the Status
> Bar).
> File>Folder>Compact all folders. Don't touch anything until
> the compacting
> is completed.
>
> Bruce Hagen
> MS MVP - (IE/OE)
> ~IB-CA~
>
> "Cali 54" <Cali54@discussions.microsoft.com> wrote in message
> news:B0F48C47-9B26-4808-B904-052B0CD1DE6C@microsoft.com...
> >I am running XP Pro and Grisoft AVG w/ MSFT firewall on. AVG
> is updated
> > daily and scans daily for viruses.
> >
> > I just noticed that emails I sent for about the past three
> days are not
> > being transferred to my sent folder although they are being
> received by
> > the
> > addressees. (Receipt confirmed separately by phone.)
> >
> > I set up a different identity and everything seems ok, i.e.
> the sent
> > folder
> > displays transmitted emails as usual.
> >
> > Since I have tons of emails in my main identity I prefer to
> solve this
> > problem within this area rather than trying to import
> everything to a new
> > identity, possibly really getting confused and lose this
> info.
> >
> > Any suggestions on how to restore the Sent folder to its
> normal function
> > within main identity would be greatly appreciated.
> >
> > Also I have used OE and the main identity exclusively for
> the past 15
> > years
> > and have never experienced this problem. Does it happen
> frequently and/or
> > did I do something to cause this?
> >
> > Thanks for your help

Thanks for the info Bruce - my Win Pro 2000 started exhibiting the
same OE "sent items" problem this morning - and went through the
save box check on/off & re-boot without success. Do have over 100Meg
in some of the OE files, will cull/delete.

Regards - Chris A

--
Posted using the http://www.windowsforumz.com interface, at author's request
Articles individually checked for conformance to usenet standards
Topic URL: http://www.windowsforumz.com/IE6-Outlook-Express-folder-ftopict549591.html
Visit Topic URL to contact author (reg. req'd). Report abuse: http://www.windowsforumz.com/eform.php?p=1754299

[ChrisA]

"ChrisA" wrote:
> Thanks for the info Bruce - my Win Pro 2000 started exhibiting
> the same OE "sent items" problem this morning - and went
> through the save box check on/off & re-boot without success.
> Do have over 100Meg in some of the OE files, will cull/delete.
>
> Regards - Chris A

Hi Bruce:

Followed the procedure, deleted the ’Sent Items’ file, restarted OE
and a new empty ’Sent Items’ opened, transferred the ’Sent Items’ file
back to the new file and tested - result as before, sent items not
being copied to ’Sent Items’ file? Any other suggestions please?

Regards, Chris A

[ChrisA]

"ChrisA" wrote:
> Hi Bruce:
>
> Followed the procedure, deleted the 'Sent Items' file,
> restarted OE and a new empty 'Sent Items' opened, transferred
> the 'Sent Items' file back to the new file and tested - result
> as before, sent items not being copied to 'Sent Items' file?
> Any other suggestions please?
>
> Regards, Chris A

Hi Bruce:

Feel like an idiot - the "Sent Items" problem occurred after I was
checking something on the June calendar and inadvertently reset in
June, not July. Problem now corrected.

Again, thanks for the info (had 63 Meg only in my ’Sent Items’ folder,
the largest file on this OE).

Regards, Chris A