[nnmmss]

everythime i open outlook when i get on the internet to check my mail it
freezes EVERYTIME i first open it. I end it then reopen it and it is fine,
anyone have any suggestions on how to fix it?
I have IE. most of people are working fine. when the Outlook express remains
in Connecting to Mail server and freezes i can ping the mail server.

Thanks

[Crouchie1998]

What version of Outlook Express are you using? Use Help | About to find out.

Do you also have checking for messages as soon as you open Outlook Express
or do you have to press Send/receive (CTRL + M)?

Awaiting your response

Crouchie1998
BA (HONS) MCP MCSE

[Kath Adams]

nnmmss wrote:
> everythime i open outlook when i get on the internet to check my mail
> it freezes EVERYTIME i first open it. I end it then reopen it and it
> is fine, anyone have any suggestions on how to fix it?
> I have IE. most of people are working fine. when the Outlook express
> remains in Connecting to Mail server and freezes i can ping the mail
> server.
>
> Thanks

http://www.insideoe.com/problems/errors.htm#crash
--
Kath Adams
MS MVP - Windows (IE/OE)

[Steve Cochran]

Also check the settings under Tools | Accounts | Mail | Properties |
Connection.

steve

"nnmmss" <nnmmss@discussions.microsoft.com> wrote in message
news:5F15AC71-B94B-4D0C-AEC4-A244F002B3F6@microsoft.com...
> everythime i open outlook when i get on the internet to check my mail it
> freezes EVERYTIME i first open it. I end it then reopen it and it is fine,
> anyone have any suggestions on how to fix it?
> I have IE. most of people are working fine. when the Outlook express
> remains
> in Connecting to Mail server and freezes i can ping the mail server.
>
> Thanks

[nnmmss]

Thank you for your attention.
my outlook express is version 6. and i should say again that it happens at
first attempt of send/receive ( when i open the outlook express it tries
send/receive itself) but when i unload OE by "End TasK" and then push the
send/receive, anything will be fine. so i don't think it is becuase of Read
only format of dbx, becuase it is possible at second attempt (and rarely in
first attempt)

Thank you

"nnmmss" wrote:

> everythime i open outlook when i get on the internet to check my mail it
> freezes EVERYTIME i first open it. I end it then reopen it and it is fine,
> anyone have any suggestions on how to fix it?
> I have IE. most of people are working fine. when the Outlook express remains
> in Connecting to Mail server and freezes i can ping the mail server.
>
> Thanks

[Robert Aldwinckle]

"nnmmss" <nnmmss@discussions.microsoft.com> wrote in message news:5F15AC71-B94B-4D0C-AEC4-A244F002B3F6@microsoft.com...
> everythime i open outlook when i get on the internet to check my mail it
> freezes EVERYTIME i first open it. I end it then reopen it and it is fine,
> anyone have any suggestions on how to fix it?


You shouldn't expect a fix until there is a clear understanding
of what your problem symptoms mean.

Are you sure that is all you are doing? E.g. is a connection prompt involved?
Try unchecking all options which would cause OE to do anything
automatically and then use one of the other items in the Tools menu
to initiate the connection (if that is necessary). In particular uncheck:
Send and receive messages at startup (Alt-T,O,S)

If you need more help report your observations from doing these tests
IN DETAIL. Also tell us the Mail account(s) connection type(s).
(E.g. press Ctrl-i,Alt-T,A to see the Internet Accounts Mail tab.)
If you see LAN in there you may have to change it to something else.
You haven't disclosed any information about your link either
so these are stabs in the dark mostly to try to explain your
reported symptom.


> I have IE. most of people are working fine. when the Outlook express remains
> in Connecting to Mail server and freezes i can ping the mail server.

That doesn't tell you much about what OE tried to do or saw
while trying it.

A more significant diagnostic would be whether

netstat -asop tcp

shows you any trace of connections started by OE

or even better what a packet trace of your normal startup of OE showed.


>
> Thanks


HTH

Robert Aldwinckle
---