[Kenny]

Have been using Raxco's Perfect Disk 7 for some time with no problems.
Now when I start it I get a dialogue box with:

Perfect Disk
Failed to connect to computer "KENNY-NO255EGUG
The service did not respond to the start or control request in a timely
fashion (0x8007041D).
Googling the error came up with a few hits referring to other programs and
different things.
This is a description of the error.

0x8007041D LDAP_TIMEOUT ERROR_SERVICE_REQUEST_TIMEOUT Search timed
out.

In Event Viewer I have a number of Service Control and DCOM errors which
seem to co-incide with the starting PD error.
In Msconfig/Services I have PD Engine and PD Scheduler, manuafcturer unknown
and both of them stopped but I don't see any option to start them. Also I
don't know how these got stopped. If I right the error click then
Properties I get a link to MS support but I can't make any sense out of what
I'm reading.
I'm assuming this is the cause of the error but I don't know how to resolve
it.
Using XP Pro/SP2, have recently updated both XP and Perfect Disk.


--

Kenny Cargill

[Carey Frisch [MVP]]

Uninstall, then reinstall your PerfectDisk program.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

"Kenny" wrote:

| Have been using Raxco's Perfect Disk 7 for some time with no problems.
| Now when I start it I get a dialogue box with:
|
| Perfect Disk
| Failed to connect to computer "KENNY-NO255EGUG
| The service did not respond to the start or control request in a timely
| fashion (0x8007041D).
| Googling the error came up with a few hits referring to other programs and
| different things.
| This is a description of the error.
|
| 0x8007041D LDAP_TIMEOUT ERROR_SERVICE_REQUEST_TIMEOUT Search timed
| out.
|
| In Event Viewer I have a number of Service Control and DCOM errors which
| seem to co-incide with the starting PD error.
| In Msconfig/Services I have PD Engine and PD Scheduler, manuafcturer unknown
| and both of them stopped but I don't see any option to start them. Also I
| don't know how these got stopped. If I right the error click then
| Properties I get a link to MS support but I can't make any sense out of what
| I'm reading.
| I'm assuming this is the cause of the error but I don't know how to resolve
| it.
| Using XP Pro/SP2, have recently updated both XP and Perfect Disk.
| --
|
| Kenny Cargill

[Sharon F]

On Fri, 17 Jun 2005 18:54:17 +0100, Kenny wrote:

> Have been using Raxco's Perfect Disk 7 for some time with no problems.
> Now when I start it I get a dialogue box with:
>
> Perfect Disk
> Failed to connect to computer "KENNY-NO255EGUG
> The service did not respond to the start or control request in a timely
> fashion (0x8007041D).
> Googling the error came up with a few hits referring to other programs and
> different things.
> This is a description of the error.
>
> 0x8007041D LDAP_TIMEOUT ERROR_SERVICE_REQUEST_TIMEOUT Search timed
> out.
>
> In Event Viewer I have a number of Service Control and DCOM errors which
> seem to co-incide with the starting PD error.
> In Msconfig/Services I have PD Engine and PD Scheduler, manuafcturer unknown
> and both of them stopped but I don't see any option to start them. Also I
> don't know how these got stopped. If I right the error click then
> Properties I get a link to MS support but I can't make any sense out of what
> I'm reading.
> I'm assuming this is the cause of the error but I don't know how to resolve
> it.
> Using XP Pro/SP2, have recently updated both XP and Perfect Disk.

Have you checked the Raxco website for information about this error? If you
can't find anything there and a reinstall of the program does not sort
things out, suggest contacting their tech support.

--
Sharon F
MS-MVP ~ Windows Shell/User

[da_test]

On Fri, 17 Jun 2005 14:40:31 -0500, Sharon F <sharonfDEL@ETEmvps.org>
wrote:

>On Fri, 17 Jun 2005 18:54:17 +0100, Kenny wrote:
>
>> Have been using Raxco's Perfect Disk 7 for some time with no problems.
>> Now when I start it I get a dialogue box with:
>>
>> Perfect Disk
>> Failed to connect to computer "KENNY-NO255EGUG
>> The service did not respond to the start or control request in a timely
>> fashion (0x8007041D).
>> Googling the error came up with a few hits referring to other programs and
>> different things.
>> This is a description of the error.
>>
>> 0x8007041D LDAP_TIMEOUT ERROR_SERVICE_REQUEST_TIMEOUT Search timed
>> out.
>>
>> In Event Viewer I have a number of Service Control and DCOM errors which
>> seem to co-incide with the starting PD error.
>> In Msconfig/Services I have PD Engine and PD Scheduler, manuafcturer unknown
>> and both of them stopped but I don't see any option to start them. Also I
>> don't know how these got stopped. If I right the error click then
>> Properties I get a link to MS support but I can't make any sense out of what
>> I'm reading.
>> I'm assuming this is the cause of the error but I don't know how to resolve
>> it.
>> Using XP Pro/SP2, have recently updated both XP and Perfect Disk.
In Tools/Advanced configuration/general settings
do you have stand alone or networked selected ?

Secondly do a full scan for malware . There is reportedly a virus
masquerading under the name of pdsched, even though that's
a legitimate name of Perfectdisk.
If you do services.msc from the run box and right click
the services, you shlould get the path.. Any other behavior
is suspect.

dave