[Alan D]

It comes straight back without finding any emails at all.
I have checked the current view and "show all messages" is ticked. I have
read the Tom Koch article (very useful and clear) about maintenance and gone
through all the options. I have been talked through remove and install by my
computers supplier (Toshiba) and still no improvement. I have run all virus,
adware and spybot checks - though I don't seem to be able to download the
latest security etc updates.
Thanks in advance for your help.

[Jim Pickering]

Are you using Outlook Express menu, Edit/Find/Message, then hit the Browse
button to browse to the desired mail or news folder? What version of
Outlook Express are you using as shown in the Help/About screen in Outlook
Express?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Alan D" <Alan D@discussions.microsoft.com> wrote in message
news:FA08DF75-2E09-48EE-B3BF-615F6DB27583@microsoft.com...
> It comes straight back without finding any emails at all.
> I have checked the current view and "show all messages" is ticked. I have
> read the Tom Koch article (very useful and clear) about maintenance and
> gone
> through all the options. I have been talked through remove and install by
> my
> computers supplier (Toshiba) and still no improvement. I have run all
> virus,
> adware and spybot checks - though I don't seem to be able to download the
> latest security etc updates.
> Thanks in advance for your help.
>

[Alan D]

Jim

Thanks for picking this one up. You asked :
> Are you using Outlook Express menu, Edit/Find/Message, then hit the Browsebutton to browse to the desired mail or news folder?

Going via this route or via the Navigation bar 'find' yields the same result
- you click on find and it comes straight back with nothing - it looks very
much like it just doesn't run the process as it comes back right away with a
blank.

The version number is 6.00 or to be exact : 6.00.2900.2180

There doesn't seem to be any other problems with the folders or emails. I
have had corrupted folders before and this doesn't seem to exhibit any other
strange behaviour. BUT it is a very painful one as I use Outlook Expresss as
my filing cabinet for incoming and outgoing communications (I do copy across
to subfolders etc) I have ticked the subfolders box and I haven't ticked the
date boxes either.
I would have thought that a reinstall might do the trick but I bought the
computer from Toshiba direct and there is only a recovery disk - so my
options are a bit limited.

Regards Alan D from Sunny South Devon.

[Jim Pickering]

Are you entering any criteria for it to search for in either the Subject or
Body of the messages in a folder? You might try a reinstall of IE/OE using
the method outlined in this KB article which works in all operating systems
except Windows 95:

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.




"Alan D" <AlanD@discussions.microsoft.com> wrote in message
news:89B8E896-7CA3-4FED-B882-AFA8073E86C4@microsoft.com...
> Jim
>
> Thanks for picking this one up. You asked :
>> Are you using Outlook Express menu, Edit/Find/Message, then hit the
>> Browsebutton to browse to the desired mail or news folder?
>
> Going via this route or via the Navigation bar 'find' yields the same
> result
> - you click on find and it comes straight back with nothing - it looks
> very
> much like it just doesn't run the process as it comes back right away with
> a
> blank.
>
> The version number is 6.00 or to be exact : 6.00.2900.2180
>
> There doesn't seem to be any other problems with the folders or emails. I
> have had corrupted folders before and this doesn't seem to exhibit any
> other
> strange behaviour. BUT it is a very painful one as I use Outlook Expresss
> as
> my filing cabinet for incoming and outgoing communications (I do copy
> across
> to subfolders etc) I have ticked the subfolders box and I haven't ticked
> the
> date boxes either.
> I would have thought that a reinstall might do the trick but I bought the
> computer from Toshiba direct and there is only a recovery disk - so my
> options are a bit limited.
>
> Regards Alan D from Sunny South Devon.