[Michael Koerner]

I have a friend using OE 6. When he deletes an e-mail, within seconds, the
deleted email returns, and a duplicate as a new email also appears. Only does
this for one account. Any and all help greatly appreciated.

--

Regards
Michael Koerner

[Bruce Hagen]

Probably a damaged Deleted Items folder. If there is any mail in that folder
you want, (there shouldn't be), move it to a user created local folder.
Then:

Tools>Options>Maintenance>Store folder will reveal the location
of your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start>Run>Ctrl+V will put the location
in the box - Click OK and you'll see the OE files. Otherwise, write the
location down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable
Show Hidden Files and Folders under Start>Control Panel>Folder
Options>View.

With OE closed, find the DBX file for the folder in
question {Deleted Items.dbx} and delete it. A new one will be created
automatically when you open OE.

Do not archive mail in default OE folders. They will eventually
become corrupted. Create your own user defined folders for storing
mail and move your mail to them. Empty Deleted Items folder regularly.
Keep user created folders under 100MB, and Default folders as empty as
is feasible.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File>Work Offline (or double click Working Online in the Status
Bar).
File>Folder>Compact all folders. Don't touch anything until the compacting
is completed.

In Tools>Options>Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

"Michael Koerner" <iamnot@home.com> wrote in message
news:uCF%23AwDaFHA.2288@TK2MSFTNGP14.phx.gbl...
>I have a friend using OE 6. When he deletes an e-mail, within seconds, the
> deleted email returns, and a duplicate as a new email also appears. Only
> does
> this for one account. Any and all help greatly appreciated.
>
> --
>
> Regards
> Michael Koerner
>
>
>

[Michael Koerner]

Bruce; Much appreciated, will pass on the info to my friend.

--

Regards
Michael Koerner


"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:ODBDSYEaFHA.2288@TK2MSFTNGP14.phx.gbl...
Probably a damaged Deleted Items folder. If there is any mail in that folder
you want, (there shouldn't be), move it to a user created local folder.
Then:

Tools>Options>Maintenance>Store folder will reveal the location
of your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start>Run>Ctrl+V will put the location
in the box - Click OK and you'll see the OE files. Otherwise, write the
location down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable
Show Hidden Files and Folders under Start>Control Panel>Folder
Options>View.

With OE closed, find the DBX file for the folder in
question {Deleted Items.dbx} and delete it. A new one will be created
automatically when you open OE.

Do not archive mail in default OE folders. They will eventually
become corrupted. Create your own user defined folders for storing
mail and move your mail to them. Empty Deleted Items folder regularly.
Keep user created folders under 100MB, and Default folders as empty as
is feasible.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File>Work Offline (or double click Working Online in the Status
Bar).
File>Folder>Compact all folders. Don't touch anything until the compacting
is completed.

In Tools>Options>Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.

Bruce Hagen
MS MVP - (IE/OE)
~IB-CA~

"Michael Koerner" <iamnot@home.com> wrote in message
news:uCF%23AwDaFHA.2288@TK2MSFTNGP14.phx.gbl...
>I have a friend using OE 6. When he deletes an e-mail, within seconds, the
> deleted email returns, and a duplicate as a new email also appears. Only
> does
> this for one account. Any and all help greatly appreciated.
>
> --
>
> Regards
> Michael Koerner
>
>
>