[Peggy Y. Phillips]

hi I am having trouble receiving my mail via OE.

Here is the error:

The message could not be sent because the server rejected the sender's
e-mail address.
The sender's e-mail address was 'pphillips66@email.phoenix.edu'.
Subject 'test', Account: 'emailout_', Server: 'emailout.phoenix.edu',
Protocol: SMTP,
Server Response: '505 Authentication required', Port: 25, Secure(SSL): No,
Server Error: 505,
Error Number: 0x800CCC78

I have not been able to receive email since May 25th.


Here is my system:

OS Windows XP home edition SP2
Email Outlook Express (Outlook 2003)


Please HELP!!!!

email address (right now) yeahcamp91@yahoo.com

THANK YOU

[Bruce Hagen]

See if this works. You may have to reboot.

Go to Tools>Accounts>Mail>Properties>Servers Tab. Under
*Outgoing mail server*, check the box for My server requires
authentication. Next, click the Settings button and insert
your user name, {everything before the @ in your address} and
enter the password.

If still no joy, see:
http://www.insideoe.com/problems/errors.htm#relay550
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Peggy Y. Phillips" <yeahcamp91@yahoo.com> wrote in message
news:eLc24EuZFHA.2124@TK2MSFTNGP14.phx.gbl...
> hi I am having trouble receiving my mail via OE.
>
> Here is the error:
>
> The message could not be sent because the server rejected the sender's
> e-mail address.
> The sender's e-mail address was 'pphillips66@email.phoenix.edu'.
> Subject 'test', Account: 'emailout_', Server: 'emailout.phoenix.edu',
> Protocol: SMTP,
> Server Response: '505 Authentication required', Port: 25, Secure(SSL): No,
> Server Error: 505,
> Error Number: 0x800CCC78
>
> I have not been able to receive email since May 25th.
>
>
> Here is my system:
>
> OS Windows XP home edition SP2
> Email Outlook Express (Outlook 2003)
>
>
> Please HELP!!!!
>
> email address (right now) yeahcamp91@yahoo.com
>
> THANK YOU
>

[Peggy Y. Phillips]

THANKS -- I am getting email now, but still cannot send emails. THANKS for
your Help

"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:u1slYJuZFHA.1456@TK2MSFTNGP15.phx.gbl...
> See if this works. You may have to reboot.
>
> Go to Tools>Accounts>Mail>Properties>Servers Tab. Under
> *Outgoing mail server*, check the box for My server requires
> authentication. Next, click the Settings button and insert
> your user name, {everything before the @ in your address} and
> enter the password.
>
> If still no joy, see:
> http://www.insideoe.com/problems/errors.htm#relay550
> --
> Bruce Hagen
> MS-MVP - (IE/OE)
> ~IB-CA~
>
> "Peggy Y. Phillips" <yeahcamp91@yahoo.com> wrote in message
> news:eLc24EuZFHA.2124@TK2MSFTNGP14.phx.gbl...
>> hi I am having trouble receiving my mail via OE.
>>
>> Here is the error:
>>
>> The message could not be sent because the server rejected the sender's
>> e-mail address.
>> The sender's e-mail address was 'pphillips66@email.phoenix.edu'.
>> Subject 'test', Account: 'emailout_', Server: 'emailout.phoenix.edu',
>> Protocol: SMTP,
>> Server Response: '505 Authentication required', Port: 25, Secure(SSL):
>> No, Server Error: 505,
>> Error Number: 0x800CCC78
>>
>> I have not been able to receive email since May 25th.
>>
>>
>> Here is my system:
>>
>> OS Windows XP home edition SP2
>> Email Outlook Express (Outlook 2003)
>>
>>
>> Please HELP!!!!
>>
>> email address (right now) yeahcamp91@yahoo.com
>>
>> THANK YOU
>>
>

[Kath Adams]

Are you connected to phoenix.edu when you are trying to send? If you
attempting to send from home via your ISP, you will need to configure OE
to send via the SMTP server of your ISP.
(Steel City Telecom Inc?)
--
Kath Adams
MS MVP - Windows (IE/OE)


Peggy Y. Phillips wrote:
> THANKS -- I am getting email now, but still cannot send emails.
> THANKS for your Help
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:u1slYJuZFHA.1456@TK2MSFTNGP15.phx.gbl...
>> See if this works. You may have to reboot.
>>
>> Go to Tools>Accounts>Mail>Properties>Servers Tab. Under
>> *Outgoing mail server*, check the box for My server requires
>> authentication. Next, click the Settings button and insert
>> your user name, {everything before the @ in your address} and
>> enter the password.
>>
>> If still no joy, see:
>> http://www.insideoe.com/problems/errors.htm#relay550
>> --
>> Bruce Hagen
>> MS-MVP - (IE/OE)
>> ~IB-CA~
>>
>> "Peggy Y. Phillips" <yeahcamp91@yahoo.com> wrote in message
>> news:eLc24EuZFHA.2124@TK2MSFTNGP14.phx.gbl...
>>> hi I am having trouble receiving my mail via OE.
>>>
>>> Here is the error:
>>>
>>> The message could not be sent because the server rejected the
>>> sender's e-mail address.
>>> The sender's e-mail address was 'pphillips66@email.phoenix.edu'.
>>> Subject 'test', Account: 'emailout_', Server:
>>> 'emailout.phoenix.edu', Protocol: SMTP,
>>> Server Response: '505 Authentication required', Port: 25,
>>> Secure(SSL): No, Server Error: 505,
>>> Error Number: 0x800CCC78
>>>
>>> I have not been able to receive email since May 25th.
>>>
>>>
>>> Here is my system:
>>>
>>> OS Windows XP home edition SP2
>>> Email Outlook Express (Outlook 2003)
>>>
>>>
>>> Please HELP!!!!
>>>
>>> email address (right now) yeahcamp91@yahoo.com
>>>
>>> THANK YOU

[N. Miller]

On Wed, 1 Jun 2005 22:58:36 +0100, Kath Adams wrote:

> Are you connected to phoenix.edu when you are trying to send? If you
> attempting to send from home via your ISP, you will need to configure OE
> to send via the SMTP server of your ISP.
> (Steel City Telecom Inc?)

Change that "will" to "may" and you will be more correct. I don't have to
be connected to the Internet via a Comcast connection to use
smtp.comcast.net. I don't have to be connected to the Internet via GMX to
use mail.gmx.net. I don't have to be connected to the Internet via GMail to
use smtp.gmail.com. I don't have to be connected to the Internet via
MyRealBox to use smtp.myrealbox.com. I don't even have to be connected to
the Internet via SBC to use smtp.pacbell.yahoo.com, or
smtpauth.sbcglobal.net.

--
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint

[PA Bear]

N. Miller wrote:
> On Wed, 1 Jun 2005 22:58:36 +0100, Kath Adams wrote:
>
> > Are you connected to phoenix.edu when you are trying to send? If you
> > attempting to send from home via your ISP, you will need to configure OE
> > to send via the SMTP server of your ISP.
> > (Steel City Telecom Inc?)
>
> Change that "will" to "may" and you will be more correct. I don't have to
> be connected to the Internet via a Comcast connection to use
> smtp.comcast.net. I don't have to be connected to the Internet via GMX to
> use mail.gmx.net. I don't have to be connected to the Internet via GMail
> to use smtp.gmail.com. I don't have to be connected to the Internet via
> MyRealBox to use smtp.myrealbox.com. I don't even have to be connected to
> the Internet via SBC to use smtp.pacbell.yahoo.com, or
> smtpauth.sbcglobal.net.

<thwack> Down, Norman, down!

You have to enable outbound authentication to use those SMTP servers if
you're not connected to the corresponding ISP. Such might not be so in
Peggy's/phoenix.edu's case.
--
~PA Bear

[N. Miller]

On Wed, 1 Jun 2005 19:05:27 -0400, PA Bear wrote:

> N. Miller wrote:
>> On Wed, 1 Jun 2005 22:58:36 +0100, Kath Adams wrote:
>>
>>> Are you connected to phoenix.edu when you are trying to send? If you
>>> attempting to send from home via your ISP, you will need to configure OE
>>> to send via the SMTP server of your ISP.
>>> (Steel City Telecom Inc?)
>>
>> Change that "will" to "may" and you will be more correct. I don't have to
>> be connected to the Internet via a Comcast connection to use
>> smtp.comcast.net. I don't have to be connected to the Internet via GMX to
>> use mail.gmx.net. I don't have to be connected to the Internet via GMail
>> to use smtp.gmail.com. I don't have to be connected to the Internet via
>> MyRealBox to use smtp.myrealbox.com. I don't even have to be connected to
>> the Internet via SBC to use smtp.pacbell.yahoo.com, or
>> smtpauth.sbcglobal.net.
>
> <thwack> Down, Norman, down!
>
> You have to enable outbound authentication to use those SMTP servers if
> you're not connected to the corresponding ISP. Such might not be so in
> Peggy's/phoenix.edu's case.

Kath is saying, "...you will need to configure OE to send via the SMTP
------------------------^^^^
server of your ISP." That implies that the need is unconditional; my point
being that the need is not unconditional. Nothing about authentication was
mentioned, only the implication that using the phoenix.edu SMTP servers
from a Steel City Telecom Inc. Internet connection is impossible; it is not
impossible.

As for authentication; if the phoenix.edu SMTP server did not require
authentication, it would be an open relay. While that is possible, it is
rare to find one these days; a university would probably be the best place
to find one, though.

But authentication may not be the issue. My ISP, SBC Yahoo! DSL Service
blocks outbound port 25 connections. This does result in the following MSOE
error report:

---------------------------------------------------------------------------
The connection to the server has failed. Account: 'SMTP Test', Server:
'smtp.gmail.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E
---------------------------------------------------------------------------

It does not hinder me, though, because all of the servers that I mentioned
accept connections either on port 465, or on port 587.

My main point, though, remains intact; using a different SMTP server than
the one for the ISP in use is possible. Kath should have use "may" instead
of "will" because of that.

--
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint

[Kath Adams]

N. Miller wrote:
> On Wed, 1 Jun 2005 22:58:36 +0100, Kath Adams wrote:
>
>> Are you connected to phoenix.edu when you are trying to send? If you
>> attempting to send from home via your ISP, you will need to
>> configure OE to send via the SMTP server of your ISP.
>> (Steel City Telecom Inc?)
>
> Change that "will" to "may" and you will be more correct. I don't
> have to be connected to the Internet via a Comcast connection to use
> smtp.comcast.net. I don't have to be connected to the Internet via
> GMX to use mail.gmx.net. I don't have to be connected to the Internet
> via GMail to use smtp.gmail.com. I don't have to be connected to the
> Internet via MyRealBox to use smtp.myrealbox.com. I don't even have
> to be connected to the Internet via SBC to use
> smtp.pacbell.yahoo.com, or smtpauth.sbcglobal.net.

I will watch my grammar in future, Norman.
--
Kath Adams
MS MVP - Windows (IE/OE)