[BoBay]

I've been using OE6 for quite some time now. All of the sudden all of my
email that I had stored in Inbox was gone. Several new 'Search Folders" were
added under Inbox that contain all pre-2005 email. Can someone please
explain to me what happened and how do I get these emails back. Inbox.idx
has a last mod date of date this happened. I now see Inbox(1) and Inbox(2).
--
Bob Kelley

[Jim Pickering]

Inbox(1).dbx and Inbox(2).dbx are the corrupted files that were caused
either by interrupting a compacting operation or by your antivirus program
settings to scan email. You will need to copy those files to a new folder,
download DBXtract and run it within that folder to extract the contents as
eml files which can then be dragged/dropped into a local mail folder. See
www.oehelp.com for downloading DBXtract ($5). Microsoft does not provide
any utility that can recover mail from corrupted files. You should review
the info at this link for info about DBX file corruption for more
assistance:

The Other E-Mail Threat: File Corruption in Outlook Express:
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"BoBay" <BoBay@discussions.microsoft.com> wrote in message
news:B35B7C2B-9E5F-4414-ACAF-05609E703919@microsoft.com...
> I've been using OE6 for quite some time now. All of the sudden all of my
> email that I had stored in Inbox was gone. Several new 'Search Folders"
> were
> added under Inbox that contain all pre-2005 email. Can someone please
> explain to me what happened and how do I get these emails back. Inbox.idx
> has a last mod date of date this happened. I now see Inbox(1) and
> Inbox(2).
> --
> Bob Kelley

[BoBay]

Mr. Pickering,

Thank you for your extremely quick response. I'm a Director in Operations
for a worldwide supplier of telecom hardware/software for mobile networks
responsible for worldwide support. I must say, I'm not only impressed with
your response time, but also your knowledge of the product. I'm a very well
versed used of Outlook. My wife uses OE and I've been taking a crash course
is OE, especially in the area of how OE stores email. What I didn't realize
was what (1), (2) actually meant on folders. I figured Inbox got too large
and created a (1) version, but I see that I was wrong. I will exercise your
suggestions. Again, thank you.
--
Bob Kelley


"Jim Pickering" wrote:

> Inbox(1).dbx and Inbox(2).dbx are the corrupted files that were caused
> either by interrupting a compacting operation or by your antivirus program
> settings to scan email. You will need to copy those files to a new folder,
> download DBXtract and run it within that folder to extract the contents as
> eml files which can then be dragged/dropped into a local mail folder. See
> www.oehelp.com for downloading DBXtract ($5). Microsoft does not provide
> any utility that can recover mail from corrupted files. You should review
> the info at this link for info about DBX file corruption for more
> assistance:
>
> The Other E-Mail Threat: File Corruption in Outlook Express:
> http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
>
> --
> Jim Pickering, MVP, Outlook Express
> https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
> Please deliver feedback to the newsgroup, so that others can be helped.
> Thanks.
>
>
> "BoBay" <BoBay@discussions.microsoft.com> wrote in message
> news:B35B7C2B-9E5F-4414-ACAF-05609E703919@microsoft.com...
> > I've been using OE6 for quite some time now. All of the sudden all of my
> > email that I had stored in Inbox was gone. Several new 'Search Folders"
> > were
> > added under Inbox that contain all pre-2005 email. Can someone please
> > explain to me what happened and how do I get these emails back. Inbox.idx
> > has a last mod date of date this happened. I now see Inbox(1) and
> > Inbox(2).
> > --
> > Bob Kelley
>
>

[Jim Pickering]

Glad to be of help. Let us know if you continue to have problems and thanks
for the feedback.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6


"BoBay" <BoBay@discussions.microsoft.com> wrote in message
news:DC4FDF56-E66F-4927-8878-A1C5C8CFC507@microsoft.com...
> Mr. Pickering,
>
> Thank you for your extremely quick response. I'm a Director in Operations
> for a worldwide supplier of telecom hardware/software for mobile networks
> responsible for worldwide support. I must say, I'm not only impressed
> with
> your response time, but also your knowledge of the product. I'm a very
> well
> versed used of Outlook. My wife uses OE and I've been taking a crash
> course
> is OE, especially in the area of how OE stores email. What I didn't
> realize
> was what (1), (2) actually meant on folders. I figured Inbox got too
> large
> and created a (1) version, but I see that I was wrong. I will exercise
> your
> suggestions. Again, thank you.
> --
> Bob Kelley
>
>
> "Jim Pickering" wrote:
>
>> Inbox(1).dbx and Inbox(2).dbx are the corrupted files that were caused
>> either by interrupting a compacting operation or by your antivirus
>> program
>> settings to scan email. You will need to copy those files to a new
>> folder,
>> download DBXtract and run it within that folder to extract the contents
>> as
>> eml files which can then be dragged/dropped into a local mail folder.
>> See
>> www.oehelp.com for downloading DBXtract ($5). Microsoft does not provide
>> any utility that can recover mail from corrupted files. You should
>> review
>> the info at this link for info about DBX file corruption for more
>> assistance:
>>
>> The Other E-Mail Threat: File Corruption in Outlook Express:
>> http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
>>
>> --
>> Jim Pickering, MVP, Outlook Express
>> https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
>> Please deliver feedback to the newsgroup, so that others can be helped.
>> Thanks.
>>
>>
>> "BoBay" <BoBay@discussions.microsoft.com> wrote in message
>> news:B35B7C2B-9E5F-4414-ACAF-05609E703919@microsoft.com...
>> > I've been using OE6 for quite some time now. All of the sudden all of
>> > my
>> > email that I had stored in Inbox was gone. Several new 'Search
>> > Folders"
>> > were
>> > added under Inbox that contain all pre-2005 email. Can someone please
>> > explain to me what happened and how do I get these emails back.
>> > Inbox.idx
>> > has a last mod date of date this happened. I now see Inbox(1) and
>> > Inbox(2).
>> > --
>> > Bob Kelley
>>
>>