[ubmatrix]

I have to submit a form which is in a HTM format which was included as an
email
attachment in a request sent to me. When opened, it is a simple I/E page
displaying the form. It is supposed to email the reponse to an address
specified in the HTM form when the mandantory fields are filled out and
update/submit button is clicked. I know the form works but with my computer
running XP with Outlook Express, for some reason, instead of sending the
form, it opens an O/E compose e-mail window with my "from" address and "To"
address of the intended receipient and the correct subject but the body is
blank. If I click the send tab the email is received but with a blank body.
All other users of this form say it never opens an e-mail composition window.
I talked with M/S O/E people and never got any satisfaction for resolving
this problem. Can anyone help me?

[Jim Pickering]

Open the HTML page and fill it out as desired. Then click File/Save As and
save it a MHT file to a folder. Open Outlook Express and send mail to the
address desired and attach the MHT file. An MHT file will open in Internet
Explorer and you can check that it is filled out correctly by double
clicking it after you've saved it.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.



"ubmatrix" <ubmatrix@discussions.microsoft.com> wrote in message
news:FF4AECB8-ACB2-46D7-84BC-16C52F1D4D4E@microsoft.com...
>I have to submit a form which is in a HTM format which was included as an
> email
> attachment in a request sent to me. When opened, it is a simple I/E page
> displaying the form. It is supposed to email the reponse to an address
> specified in the HTM form when the mandantory fields are filled out and
> update/submit button is clicked. I know the form works but with my
> computer
> running XP with Outlook Express, for some reason, instead of sending the
> form, it opens an O/E compose e-mail window with my "from" address and
> "To"
> address of the intended receipient and the correct subject but the body is
> blank. If I click the send tab the email is received but with a blank
> body.
> All other users of this form say it never opens an e-mail composition
> window.
> I talked with M/S O/E people and never got any satisfaction for resolving
> this problem. Can anyone help me?
>

[ubmatrix]

Jim,
Thanks for the info and it may work but the form is supposed to be in plain
text. Since it is read by a computer, I'm not sure if it will have the exact
profile information the computer is looking for if I send the whole form as
you suggested. When the Microsoft staff tried the form which I sent to them
as an attachment, it worked fine. They did not get an O/E compose e-mail
window when the form was submitted. , The form just went and was received.
Of course they didn't say if they were using O/E or Outlook. I really
appreciate the feedback..
USN...Ret

"Jim Pickering" wrote:

> Open the HTML page and fill it out as desired. Then click File/Save As and
> save it a MHT file to a folder. Open Outlook Express and send mail to the
> address desired and attach the MHT file. An MHT file will open in Internet
> Explorer and you can check that it is filled out correctly by double
> clicking it after you've saved it.
> --
> Jim Pickering, MVP, Outlook Express
> https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
> Please deliver feedback to the newsgroup, so that others can be helped.
> Thanks.
>
>
>
> "ubmatrix" <ubmatrix@discussions.microsoft.com> wrote in message
> news:FF4AECB8-ACB2-46D7-84BC-16C52F1D4D4E@microsoft.com...
> >I have to submit a form which is in a HTM format which was included as an
> > email
> > attachment in a request sent to me. When opened, it is a simple I/E page
> > displaying the form. It is supposed to email the reponse to an address
> > specified in the HTM form when the mandantory fields are filled out and
> > update/submit button is clicked. I know the form works but with my
> > computer
> > running XP with Outlook Express, for some reason, instead of sending the
> > form, it opens an O/E compose e-mail window with my "from" address and
> > "To"
> > address of the intended receipient and the correct subject but the body is
> > blank. If I click the send tab the email is received but with a blank
> > body.
> > All other users of this form say it never opens an e-mail composition
> > window.
> > I talked with M/S O/E people and never got any satisfaction for resolving
> > this problem. Can anyone help me?
> >
>
>

[Jim Pickering]

I suspect they (MS) were using Outlook. In any case, the MHT file will be
readable and should work. Let us know if it does not.
--
Jim Pickering, MVP, Outlook Express


"ubmatrix" <ubmatrix@discussions.microsoft.com> wrote in message
news:DD3A1C9F-100F-4507-944B-40392C048068@microsoft.com...
> Jim,
> Thanks for the info and it may work but the form is supposed to be in
> plain
> text. Since it is read by a computer, I'm not sure if it will have the
> exact
> profile information the computer is looking for if I send the whole form
> as
> you suggested. When the Microsoft staff tried the form which I sent to
> them
> as an attachment, it worked fine. They did not get an O/E compose e-mail
> window when the form was submitted. , The form just went and was received.
> Of course they didn't say if they were using O/E or Outlook. I really
> appreciate the feedback..
> USN...Ret
>
> "Jim Pickering" wrote:
>
>> Open the HTML page and fill it out as desired. Then click File/Save As
>> and
>> save it a MHT file to a folder. Open Outlook Express and send mail to
>> the
>> address desired and attach the MHT file. An MHT file will open in
>> Internet
>> Explorer and you can check that it is filled out correctly by double
>> clicking it after you've saved it.
>> --
>> Jim Pickering, MVP, Outlook Express
>> https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
>> Please deliver feedback to the newsgroup, so that others can be helped.
>> Thanks.
>>
>>
>>
>> "ubmatrix" <ubmatrix@discussions.microsoft.com> wrote in message
>> news:FF4AECB8-ACB2-46D7-84BC-16C52F1D4D4E@microsoft.com...
>> >I have to submit a form which is in a HTM format which was included as
>> >an
>> > email
>> > attachment in a request sent to me. When opened, it is a simple I/E
>> > page
>> > displaying the form. It is supposed to email the reponse to an address
>> > specified in the HTM form when the mandantory fields are filled out and
>> > update/submit button is clicked. I know the form works but with my
>> > computer
>> > running XP with Outlook Express, for some reason, instead of sending
>> > the
>> > form, it opens an O/E compose e-mail window with my "from" address and
>> > "To"
>> > address of the intended receipient and the correct subject but the body
>> > is
>> > blank. If I click the send tab the email is received but with a blank
>> > body.
>> > All other users of this form say it never opens an e-mail composition
>> > window.
>> > I talked with M/S O/E people and never got any satisfaction for
>> > resolving
>> > this problem. Can anyone help me?
>> >
>>
>>

[Chris McKay]

I suspect this problem is similar to one I am having. An email arrives with
an HTML form within it. The HTML form action is a mailto: On one of my PC's
Win XP Pro SP2, OL 2003 SP1, clicking the submit causes Outlook to send an
email containing the form data as an attachment (a couple of warning dialogs
are thrown as expected). On another machine, again with Win XP Pro SP2, OL
2003 SP1, a New Mail message dialog appears after one wwarning dialog without
any attachments. All registry settings and security settings that I have
ploughed through so far seem correct (in terms of mailto: protocol handlers
and the like)

Interestingly enough, if I change the HKCR
HKEY_CLASSES_ROOT\mailto\shell\open\command to notepad on both machines, the
failing one brings up notepad but the working proceeds as normal. This
implies to me that something regarding the mailto protocol handler is failing
and falls back to the command line entry.

Anyone with thoughts?

Chris

[blumrich]

"Chris McKay" <ChrisMcKay@discussions.microsoft.com> schrieb im Newsbeitrag
news:FE8DD2FD-D988-4CCD-9156-52BB5E82E8CE@microsoft.com...
>I suspect this problem is similar to one I am having. An email arrives with
> an HTML form within it. The HTML form action is a mailto: On one of my
> PC's
> Win XP Pro SP2, OL 2003 SP1, clicking the submit causes Outlook to send an
> email containing the form data as an attachment (a couple of warning
> dialogs
> are thrown as expected). On another machine, again with Win XP Pro SP2, OL
> 2003 SP1, a New Mail message dialog appears after one wwarning dialog
> without
> any attachments. All registry settings and security settings that I have
> ploughed through so far seem correct (in terms of mailto: protocol
> handlers
> and the like)
>
> Interestingly enough, if I change the HKCR
> HKEY_CLASSES_ROOT\mailto\shell\open\command to notepad on both machines,
> the
> failing one brings up notepad but the working proceeds as normal. This
> implies to me that something regarding the mailto protocol handler is
> failing
> and falls back to the command line entry.
>
> Anyone with thoughts?
>
> Chris