Re: Can't send/rec e-mail - ?reinstall?



Barbara Z
07-09-2005, 11:20 PM
Charlie - see reply to Frank 5/16/05. Thanks for your help.
--
Barb Zakrzewski


"Charlie Tame" wrote:

> Barbara,
>
> I don't like system works, in my experience it seems almost as if it creates
> problems to "Fix" them but maybe I was just unlucky with it (repeatedly) :)
>
> I also believe there have been problems with Zone Alarm since they took it
> upon themselves to ad stuff to their previously good firewall. In any case I
> suspect some of these things running in the background will conflict with
> each other, but of course we don't know for sure.
>
> Look for a file called HOSTS --- just HOSTS, no extension and see how it
> looks using notepad. It can be used to block websites and unless the user
> has chosen to use it it should do no harm to rename it and see what happens.
>
> I don't know if it's the same as it used to be but if you decide to
> uninstall zone alarm first disable it's run at startup option and then
> reboot, make sure it's not running then uninstall. If you don't do this with
> older versions the firewall keeps running but the control panel won't work
> so you may have to reinstall and then do the above.
>
> Charlie
>
> "Barbara Z" <BarbaraZ@discussions.microsoft.com> wrote in message
> news:D90B3927-FBAE-46F0-A314-51124114773C@microsoft.com...
> >I cannot get back to this 'til next week, but she still can't shut down the
> > right way. (We did fix the OE problem - see reply to Bruce above.)
> > She has NSW, AdAware, SpyBot, SpywareBlaster, MS AntiSpyware, and
> > ZoneLabs.
> > None of these are updating on their own. "Cannot find server" etc, even
> > tho'
> > we are on the Internet. I can update thru Intelligent Updater of NAV, so
> > at
> > least that's OK. We ran it last night in Safe Mode - no viruses. When I
> > click
> > on ZoneLabs, nothing happens. Any ideas here? Again, I can't get back to
> > it
> > 'til next week. Thanks
> > --
> > Barb Zakrzewski
> >
> >
> > "PA Bear" wrote:
> >
> >> Inline:
> >>
> >> Barbara Z wrote:
> >> > Sunday AM - I brought computer back to her in order to use cable (I
> >> > have
> >> > dial-up.).
> >> > We went to msn home page and hit mail icon - opens Outlook Express.
> >> > Tried
> >> > to
> >> > receive/ send mail - got the following Error message(s):
> >> > ** Your server has unexpectedly terminated the connection. Possible
> >> > causes
> >> > for this include server problems, network problems, or a long period of
> >> > inactivity. Account: 'mail.adelphia.net', Server: 'mail.adelphia.net',
> >> > Protocol: SMTP, Port: 25, Secure (SSL): No, Error number: 0x800CCC0F.
> >> > ** (same exact wording as above except:) Protocol: POP3, Port:110,
> >> > (same
> >> > to end).
> >> >
> >> > I didn't have time to do anything more.
> >>
> >> What Bruce said.
> >>
> >> > Again, can use Internet OK, but can't update AdAware, SpyBot etc.
> >> > (can't
> >> > on
> >> > dial-up either). Also, computer is not shutting down on its own, but
> >> > will
> >> > go into Standby OK.
> >> > Probably several problems here; I'm trying to take care of O.E. one
> >> > first,
> >> > but maybe they're all intertwined.
> >> <snip>
> >>
> >> No doubt.
> >>
> >> Assuming her Norton AntiVirus (NAV) subscription is current, can you
> >> manually seek & install updates? The first order of business would be to
> >> run a full system scan with NAV in Safe Mode. See
> >> http://aumha.net/viewtopic.php?t=5878
> >>
> >> If updating NAV is impossible, you might:
> >>
> >> 1. Run at least two (2) of these free, online scans:
> >> http://aumha.org/secure.php#freeav
> >>
> >> (I'd recommend selecting RAV as the second scan => Check the Autoclean
> >> option before scanning!)
> >>
> >> 2. Download Sysclean and the current Controlled Pattern Release (CPR)
> >> file
> >> to one (1) folder on your machine, save the folder to CD, transfer it to
> >> her
> >> machine and then scan, per http://aumha.net/viewtopic.php?t=10610
> >>
> >> You're truly a Knight in Shining Armor for this neighbor, Barbara, but
> >> sometimes the dragon's just too big for such a knight to slay. Consider
> >> cutting your losses and taking the machine to a reputable, independent
> >> neighborhood shop (i.e., not CompUSA, Best Buy, etc.) where they can (1)
> >> backup her data, (2) format and reinstall Windows, and (3) bring the data
> >> back to the "new" machine. I'd also have them take care of everything
> >> here
> >> before returning the machine to its owner:
> >>
> >> Before You Connect a New Computer to the Internet
> >> http://www.cert.org/tech_tips/before_you_plug_in.html
> >>
> >> This would include installing WinXP SP2 (and all post-SP2 updates), if it
> >> wasn't pre-installed when she bought it.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE/OE) & Security
> >>
> >>
>
>
>


Re: Can't send/rec e-mail - ?reinstall?