Can Receive e-mail, but cannot Send



Fishermun
07-09-2005, 10:20 PM
WinXP SP-1 Outlook Express, all current updates....
I am having trouble sending personal e-mail to friends.
I can receive e-mail just fine from anyone.
I can receive all the newsgroups just fine. I can send to Newsgroups just
fine.
I can use a friend's computer to send myself e-mail,
then use my computer to receive it, all is ok.
Tech support can send me e-mail.
When I try to send e-mail, my computer will try to connect to the
ISP server, it hangs for a few seconds, then an error screen pop's up
saying:
---
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was 'xxxxxx@xxxxxxxxxx.net'.
Subject 'Stationery, no sound', Account: 'mail.xxx.net', Server:
'out.xxx.net',
Protocol: SMTP, Server Response: '554 <xxxxx@xxxxxxxxx.net>: Recipient
address rejected: Relay access denied', Port: 25, Secure(SSL): No, Server
Error:
554, Error Number: 0x800CCC79
---
This same message appears no matter who I try to send e-mail to.
I called tech support, he had me telnet to there server under DOS connection
and there was no problem. He rebuilt my user account on there server
hoping that would help. I am limited to dialup phone line, and modem.
I run Ad-Aware, SpywareBlaster, CWShredder, HijackThis, SpybotS&D,
AboutBlaster, and BHODemon, all with updates. System seems clean.
I run ZoneAlarm, and what seems to be a good Anti-Virus software.
DNS Client is set to run Manual, never changed it. HOSTS file not
damaged as far as I can tell, looks good, it's the original file.
I have not installed any software for about 3 weeks, and everything has
been working fine until a couple days ago. Can't remember changing
anything. Another note, I can send to Newsgroups, as you can see.
Tried sending e-mail without Zonealarm running, same error.
Tech Support says something on my computer is blocking the
e-mail from being sent out, and I think he may be right. But what?
Also, nothing in any of my mail boxes, except when/if I try to send mail.
I also switched identities, thinking I had a bad identity, same error....
Seems like maybe it is "Not" a problem with my system sending
e-mail out, but maybe the ISP????????
Anyone have any idea's what to look for next? Thanks for any/all help.

Kath Adams
07-09-2005, 10:20 PM
Fishermun wrote:
> WinXP SP-1 Outlook Express, all current updates....
> I am having trouble sending personal e-mail to friends.
> I can receive e-mail just fine from anyone.
> I can receive all the newsgroups just fine. I can send to Newsgroups
> just fine.
> I can use a friend's computer to send myself e-mail,
> then use my computer to receive it, all is ok.
> Tech support can send me e-mail.
> When I try to send e-mail, my computer will try to connect to the
> ISP server, it hangs for a few seconds, then an error screen pop's up
> saying:
> ---
> The message could not be sent because one of the recipients was
> rejected
> by the server. The rejected e-mail address was
> 'xxxxxx@xxxxxxxxxx.net'. Subject 'Stationery, no sound', Account:
> 'mail.xxx.net', Server: 'out.xxx.net',
> Protocol: SMTP, Server Response: '554 <xxxxx@xxxxxxxxx.net>: Recipient
> address rejected: Relay access denied', Port: 25, Secure(SSL): No,
> Server Error:
> 554, Error Number: 0x800CCC79
> ---
> This same message appears no matter who I try to send e-mail to.
> I called tech support, he had me telnet to there server under DOS
> connection and there was no problem. He rebuilt my user account on
> there server
> hoping that would help. I am limited to dialup phone line, and modem.
> I run Ad-Aware, SpywareBlaster, CWShredder, HijackThis, SpybotS&D,
> AboutBlaster, and BHODemon, all with updates. System seems clean.
> I run ZoneAlarm, and what seems to be a good Anti-Virus software.
> DNS Client is set to run Manual, never changed it. HOSTS file not
> damaged as far as I can tell, looks good, it's the original file.
> I have not installed any software for about 3 weeks, and everything
> has been working fine until a couple days ago. Can't remember changing
> anything. Another note, I can send to Newsgroups, as you can see.
> Tried sending e-mail without Zonealarm running, same error.
> Tech Support says something on my computer is blocking the
> e-mail from being sent out, and I think he may be right. But what?
> Also, nothing in any of my mail boxes, except when/if I try to send
> mail.
> I also switched identities, thinking I had a bad identity, same
> error.... Seems like maybe it is "Not" a problem with my system
> sending
> e-mail out, but maybe the ISP????????
> Anyone have any idea's what to look for next? Thanks for any/all help.

You need to be connected to the ISP you are trying to send through.
So if your email address is fishermun@isp1 and you are trying to send
with the server of ISP1 but are connected to ISP2 then you need to send
using ISP2's server. Tools>accounts>mail>properties>server.

--
Kath Adams
MS MVP - Windows (IE/OE)

Dick Mahar
07-09-2005, 10:20 PM
"Fishermun" <Dont.Spam@Me.invalid> wrote in message
news:uJVolOMWFHA.2700@TK2MSFTNGP12.phx.gbl...
WinXP SP-1 Outlook Express, all current updates....
I am having trouble sending personal e-mail to friends.
I can receive e-mail just fine from anyone.
I can receive all the newsgroups just fine. I can send to Newsgroups just
fine.
I can use a friend's computer to send myself e-mail,
then use my computer to receive it, all is ok.
Tech support can send me e-mail.
When I try to send e-mail, my computer will try to connect to the
ISP server, it hangs for a few seconds, then an error screen pop's up
saying:
---
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was 'xxxxxx@xxxxxxxxxx.net'.
Subject 'Stationery, no sound', Account: 'mail.xxx.net', Server:
'out.xxx.net',
Protocol: SMTP, Server Response: '554 <xxxxx@xxxxxxxxx.net>: Recipient
address rejected: Relay access denied', Port: 25, Secure(SSL): No, Server
Error:
554, Error Number: 0x800CCC79
---
This same message appears no matter who I try to send e-mail to.
I called tech support, he had me telnet to there server under DOS connection
and there was no problem. He rebuilt my user account on there server
hoping that would help. I am limited to dialup phone line, and modem.
I run Ad-Aware, SpywareBlaster, CWShredder, HijackThis, SpybotS&D,
AboutBlaster, and BHODemon, all with updates. System seems clean.
I run ZoneAlarm, and what seems to be a good Anti-Virus software.
DNS Client is set to run Manual, never changed it. HOSTS file not
damaged as far as I can tell, looks good, it's the original file.
I have not installed any software for about 3 weeks, and everything has
been working fine until a couple days ago. Can't remember changing
anything. Another note, I can send to Newsgroups, as you can see.
Tried sending e-mail without Zonealarm running, same error.
Tech Support says something on my computer is blocking the
e-mail from being sent out, and I think he may be right. But what?
Also, nothing in any of my mail boxes, except when/if I try to send mail.
I also switched identities, thinking I had a bad identity, same error....
Seems like maybe it is "Not" a problem with my system sending
e-mail out, but maybe the ISP????????
Anyone have any idea's what to look for next? Thanks for any/all help.

Look at your blocked senders list, see if it is OK. TOOLS...MESSAGE
RULES...BLOCKED SENDERS

07-09-2005, 10:20 PM
"Fishermun" <Dont.Spam@Me.invalid> wrote in message
news:uJVolOMWFHA.2700@TK2MSFTNGP12.phx.gbl...
> WinXP SP-1 Outlook Express, all current updates....
> I am having trouble sending personal e-mail to friends.
> I can receive e-mail just fine from anyone.
> I can receive all the newsgroups just fine. I can send to Newsgroups
> just
> fine.
> I can use a friend's computer to send myself e-mail,
> then use my computer to receive it, all is ok.
> Tech support can send me e-mail.
> When I try to send e-mail, my computer will try to connect to the
> ISP server, it hangs for a few seconds, then an error screen pop's up
> saying:
> ---
> The message could not be sent because one of the recipients was
> rejected
> by the server. The rejected e-mail address was
> 'xxxxxx@xxxxxxxxxx.net'.
> Subject 'Stationery, no sound', Account: 'mail.xxx.net', Server:
> 'out.xxx.net',
> Protocol: SMTP, Server Response: '554 <xxxxx@xxxxxxxxx.net>: Recipient
> address rejected: Relay access denied', Port: 25, Secure(SSL): No,
> Server
> Error:
> 554, Error Number: 0x800CCC79
> ---
> This same message appears no matter who I try to send e-mail to.
> I called tech support, he had me telnet to there server under DOS
> connection
> and there was no problem. He rebuilt my user account on there server
> hoping that would help. I am limited to dialup phone line, and modem.
> I run Ad-Aware, SpywareBlaster, CWShredder, HijackThis, SpybotS&D,
> AboutBlaster, and BHODemon, all with updates. System seems clean.
> I run ZoneAlarm, and what seems to be a good Anti-Virus software.
> DNS Client is set to run Manual, never changed it. HOSTS file not
> damaged as far as I can tell, looks good, it's the original file.
> I have not installed any software for about 3 weeks, and everything
> has
> been working fine until a couple days ago. Can't remember changing
> anything. Another note, I can send to Newsgroups, as you can see.
> Tried sending e-mail without Zonealarm running, same error.
> Tech Support says something on my computer is blocking the
> e-mail from being sent out, and I think he may be right. But what?
> Also, nothing in any of my mail boxes, except when/if I try to send
> mail.
> I also switched identities, thinking I had a bad identity, same
> error....
> Seems like maybe it is "Not" a problem with my system sending
> e-mail out, but maybe the ISP????????
> Anyone have any idea's what to look for next? Thanks for any/all help.
>
>


Use the SMTP server of the ISP to whom you connect. Authenticate to the
SMTP server (i.e., login to the SMTP server and not just to the POP3
server).

--
____________________________________________________________
** Post your replies to the newsgroup - Share with others **
For e-mail Reply: remove "DELETE", add "~VN56~" to Subject.
____________________________________________________________

N. Miller
07-09-2005, 10:20 PM
On Sat, 14 May 2005 13:29:49 -0700, Fishermun wrote:

> When I try to send e-mail, my computer will try to connect to the
> ISP server, it hangs for a few seconds, then an error screen pop's up
> saying:
> ---
> The message could not be sent because one of the recipients was rejected
> by the server. The rejected e-mail address was 'xxxxxx@xxxxxxxxxx.net'.
> Subject 'Stationery, no sound', Account: 'mail.xxx.net', Server:
> 'out.xxx.net',
> Protocol: SMTP, Server Response: '554 <xxxxx@xxxxxxxxx.net>: Recipient
> address rejected: Relay access denied', Port: 25, Secure(SSL): No, Server
> Error:
> 554, Error Number: 0x800CCC79
> ---
<snip>
> I have not installed any software for about 3 weeks, and everything has
> been working fine until a couple days ago. Can't remember changing
> anything. Another note, I can send to Newsgroups, as you can see.
> Tried sending e-mail without Zonealarm running, same error.
> Tech Support says something on my computer is blocking the
> e-mail from being sent out, and I think he may be right. But what?

Forget newsgroups; the protocol is NNTP, using port 119. That has nothing
to do with your problem, which is SMTP, using port 25.

Working until a couple of days ago, then dead. Did you ask tech support if
they made any changes on their end? It sounds very much like what the
others have described; your SMTP server thinks that you are not an
authorized user. Two possibilities come to mind; they FUBARed things when
they upgraded software on their end, or they failed to notify you of a
systemic change. The first is rare, but has happened. The second simply
means that they may have switched to requiring SMTP AUTH, when they
formerly did not; but failed to notify you of that change.

--
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint

Fishermun
07-09-2005, 10:20 PM
You may be right about there system requiring SMTP AUTH, tech did say that
they had changed something that now when you log onto there server, it will
remember your accout info for 4 hours. He said I should always hit the
Send/Receive button before trying to send mail so that the server would know
who I was for the 4 hour period. He still swears my system is blocking the
outbound, but I can't find it yet.

N. Miller wrote:
> On Sat, 14 May 2005 13:29:49 -0700, Fishermun wrote:
>
>> When I try to send e-mail, my computer will try to connect to the
>> ISP server, it hangs for a few seconds, then an error screen pop's up
>> saying:
>> ---
>> The message could not be sent because one of the recipients was
>> rejected by the server. The rejected e-mail address was
>> 'xxxxxx@xxxxxxxxxx.net'. Subject 'Stationery, no sound', Account:
>> 'mail.xxx.net', Server: 'out.xxx.net',
>> Protocol: SMTP, Server Response: '554 <xxxxx@xxxxxxxxx.net>:
>> Recipient address rejected: Relay access denied', Port: 25,
>> Secure(SSL): No, Server Error:
>> 554, Error Number: 0x800CCC79
>> ---
> <snip>
>> I have not installed any software for about 3 weeks, and everything
>> has been working fine until a couple days ago. Can't remember
>> changing anything. Another note, I can send to Newsgroups, as you
>> can see.
>> Tried sending e-mail without Zonealarm running, same error.
>> Tech Support says something on my computer is blocking the
>> e-mail from being sent out, and I think he may be right. But what?
>
> Forget newsgroups; the protocol is NNTP, using port 119. That has
> nothing to do with your problem, which is SMTP, using port 25.
>
> Working until a couple of days ago, then dead. Did you ask tech
> support if they made any changes on their end? It sounds very much
> like what the others have described; your SMTP server thinks that you
> are not an authorized user. Two possibilities come to mind; they
> FUBARed things when they upgraded software on their end, or they
> failed to notify you of a systemic change. The first is rare, but has
> happened. The second simply means that they may have switched to
> requiring SMTP AUTH, when they formerly did not; but failed to notify
> you of that change.

Richard Goh
07-09-2005, 10:20 PM
A corrupted Identity can do this. Try creating a new identity for yourself
and see if that work.
If it does, import the mail and address book from the old identity to the
new identity and delete the old one.
The exact same error message happened to one of my customers and a new
identity fixed it.

"identity" is a damn hard word to type.

"Fishermun" <Dont.Spam@Me.invalid> wrote in message
news:eGMcQbVWFHA.3620@TK2MSFTNGP09.phx.gbl...
> You may be right about there system requiring SMTP AUTH, tech did say that
> they had changed something that now when you log onto there server, it
> will
> remember your accout info for 4 hours. He said I should always hit the
> Send/Receive button before trying to send mail so that the server would
> know
> who I was for the 4 hour period. He still swears my system is blocking the
> outbound, but I can't find it yet.
>
> N. Miller wrote:
>> On Sat, 14 May 2005 13:29:49 -0700, Fishermun wrote:
>>
>>> When I try to send e-mail, my computer will try to connect to the
>>> ISP server, it hangs for a few seconds, then an error screen pop's up
>>> saying:
>>> ---
>>> The message could not be sent because one of the recipients was
>>> rejected by the server. The rejected e-mail address was
>>> 'xxxxxx@xxxxxxxxxx.net'. Subject 'Stationery, no sound', Account:
>>> 'mail.xxx.net', Server: 'out.xxx.net',
>>> Protocol: SMTP, Server Response: '554 <xxxxx@xxxxxxxxx.net>:
>>> Recipient address rejected: Relay access denied', Port: 25,
>>> Secure(SSL): No, Server Error:
>>> 554, Error Number: 0x800CCC79
>>> ---
>> <snip>
>>> I have not installed any software for about 3 weeks, and everything
>>> has been working fine until a couple days ago. Can't remember
>>> changing anything. Another note, I can send to Newsgroups, as you
>>> can see.
>>> Tried sending e-mail without Zonealarm running, same error.
>>> Tech Support says something on my computer is blocking the
>>> e-mail from being sent out, and I think he may be right. But what?
>>
>> Forget newsgroups; the protocol is NNTP, using port 119. That has
>> nothing to do with your problem, which is SMTP, using port 25.
>>
>> Working until a couple of days ago, then dead. Did you ask tech
>> support if they made any changes on their end? It sounds very much
>> like what the others have described; your SMTP server thinks that you
>> are not an authorized user. Two possibilities come to mind; they
>> FUBARed things when they upgraded software on their end, or they
>> failed to notify you of a systemic change. The first is rare, but has
>> happened. The second simply means that they may have switched to
>> requiring SMTP AUTH, when they formerly did not; but failed to notify
>> you of that change.
>
>

N. Miller
07-09-2005, 10:20 PM
On Sun, 15 May 2005 07:02:52 -0700, Fishermun wrote:

> N. Miller wrote:

>> Working until a couple of days ago, then dead. Did you ask tech
>> support if they made any changes on their end? It sounds very much
>> like what the others have described; your SMTP server thinks that you
>> are not an authorized user. Two possibilities come to mind; they
>> FUBARed things when they upgraded software on their end, or they
>> failed to notify you of a systemic change. The first is rare, but has
>> happened. The second simply means that they may have switched to
>> requiring SMTP AUTH, when they formerly did not; but failed to notify
>> you of that change.

> You may be right about there system requiring SMTP AUTH, tech did say that
> they had changed something that now when you log onto there server, it will
> remember your accout info for 4 hours. He said I should always hit the
> Send/Receive button before trying to send mail so that the server would know
> who I was for the 4 hour period. He still swears my system is blocking the
> outbound, but I can't find it yet.

Did your tech support guy take you through the SMTP Auth menu pages of
MSOE?

Tools > Accounts > Properties > Servers tab:

Outgoing Mail Server:

Put a check mark in the box labeled, "My server requires authentication".
When the "Settings..." but goes live, click it; verify that:

Login Information is set to, "Use same settings as my incoming mail
server". If your ISP is going to bump you after four hours online, expect a
disconnection about then. Ask them for the minimum wait period for the
reconnect attempt.

--
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint

Fishermun
07-09-2005, 10:20 PM
Hi N, Thank all you folks for the help. After continued testing I am finding
this: Created new identity, removed Zonealarm completely and restarted
computer. What appears to happen is this: As long as there is "no" message
in the Outbox, my computer will connect to the server, and check for
incoming mail, and if mail is found, will download it. As soon as I create a
"new" message and hit Send/Receive there is a long pause (maybe 5 seconds)
before I see the two small modem lights flicker down on the task bar, then
the error message appears. If I remove that same message from the Outbox,
then hit Send/Receive, the two modem lights go active almost instantly, and
it appears to hit the server, correctly. I can send myself a msg from
another (friends computer) and then my computer will receive it as soon as I
hit send/receive. It seems that as soon as I create a new message, something
happens to my computer, and it is blocked from the outside world. This
happens with a new identity, Zonealarm completely removed, Anti-virus shut
down. Receives mail perfectly, all else works perfectly. Frustrating, any
and all help much appreciated. Thanks.
"N. Miller" <anonymous@discussions.microsoft.com> wrote in message
news:48e6jkpnsz6u$.dlg@discussions.microsoft.com...
> On Sun, 15 May 2005 07:02:52 -0700, Fishermun wrote:
>
> > N. Miller wrote:
>
> >> Working until a couple of days ago, then dead. Did you ask tech
> >> support if they made any changes on their end? It sounds very much
> >> like what the others have described; your SMTP server thinks that you
> >> are not an authorized user. Two possibilities come to mind; they
> >> FUBARed things when they upgraded software on their end, or they
> >> failed to notify you of a systemic change. The first is rare, but has
> >> happened. The second simply means that they may have switched to
> >> requiring SMTP AUTH, when they formerly did not; but failed to notify
> >> you of that change.
>
> > You may be right about there system requiring SMTP AUTH, tech did say
that
> > they had changed something that now when you log onto there server, it
will
> > remember your accout info for 4 hours. He said I should always hit the
> > Send/Receive button before trying to send mail so that the server would
know
> > who I was for the 4 hour period. He still swears my system is blocking
the
> > outbound, but I can't find it yet.
>
> Did your tech support guy take you through the SMTP Auth menu pages of
> MSOE?
>
> Tools > Accounts > Properties > Servers tab:
>
> Outgoing Mail Server:
>
> Put a check mark in the box labeled, "My server requires authentication".
> When the "Settings..." but goes live, click it; verify that:
>
> Login Information is set to, "Use same settings as my incoming mail
> server". If your ISP is going to bump you after four hours online, expect
a
> disconnection about then. Ask them for the minimum wait period for the
> reconnect attempt.
>
> --
> Norman
> ~Win dain a lotica, En vai tu ri, Si lo ta
> ~Fin dein a loluca, En dragu a sei lain
> ~Vi fa-ru les shutai am, En riga-lint

Kath Adams
07-09-2005, 10:20 PM
You have yet to answer the question we all posed -
Are you connected to the ISP whose email address you are using when you
send?
i.e. me@myisp.com
as opposed to me@notmyisp.com

See this link -
http://www.insideoe.com/problems/errors.htm#relay550
--
Kath Adams
MS MVP - Windows (IE/OE)

Fishermun wrote:
> Hi N, Thank all you folks for the help. After continued testing I am
> finding this: Created new identity, removed Zonealarm completely and
> restarted computer. What appears to happen is this: As long as there
> is "no" message in the Outbox, my computer will connect to the
> server, and check for incoming mail, and if mail is found, will
> download it. As soon as I create a "new" message and hit Send/Receive
> there is a long pause (maybe 5 seconds) before I see the two small
> modem lights flicker down on the task bar, then the error message
> appears. If I remove that same message from the Outbox, then hit
> Send/Receive, the two modem lights go active almost instantly, and it
> appears to hit the server, correctly. I can send myself a msg from
> another (friends computer) and then my computer will receive it as
> soon as I hit send/receive. It seems that as soon as I create a new
> message, something happens to my computer, and it is blocked from the
> outside world. This happens with a new identity, Zonealarm completely
> removed, Anti-virus shut down. Receives mail perfectly, all else
> works perfectly. Frustrating, any and all help much appreciated.
> Thanks. "N. Miller" <anonymous@discussions.microsoft.com> wrote in
> message news:48e6jkpnsz6u$.dlg@discussions.microsoft.com...

Fishermun
07-09-2005, 10:20 PM
Hi Kathy, Sorry I must have Missed " We all posed", interesting, anyway
"YES", I have only had one ISP address in the last 10 months, and I would
assume that it is mine, I set it up, I pay for it. It's the one I am trying
to use again, and the one that doesn't seem to be working. 8-). Is that
what you mean?? I will read everything in the link below as well. Thanks.
"Kath Adams" <kathadams@(nospam)mvps.org> wrote in message
news:%23JhGtqjWFHA.3188@TK2MSFTNGP09.phx.gbl...
> You have yet to answer the question we all posed -
> Are you connected to the ISP whose email address you are using when you
> send?
> i.e. me@myisp.com
> as opposed to me@notmyisp.com
>
> See this link -
> http://www.insideoe.com/problems/errors.htm#relay550
> --
> Kath Adams
> MS MVP - Windows (IE/OE)
>
> Fishermun wrote:
> > Hi N, Thank all you folks for the help. After continued testing I am
> > finding this: Created new identity, removed Zonealarm completely and
> > restarted computer. What appears to happen is this: As long as there
> > is "no" message in the Outbox, my computer will connect to the
> > server, and check for incoming mail, and if mail is found, will
> > download it. As soon as I create a "new" message and hit Send/Receive
> > there is a long pause (maybe 5 seconds) before I see the two small
> > modem lights flicker down on the task bar, then the error message
> > appears. If I remove that same message from the Outbox, then hit
> > Send/Receive, the two modem lights go active almost instantly, and it
> > appears to hit the server, correctly. I can send myself a msg from
> > another (friends computer) and then my computer will receive it as
> > soon as I hit send/receive. It seems that as soon as I create a new
> > message, something happens to my computer, and it is blocked from the
> > outside world. This happens with a new identity, Zonealarm completely
> > removed, Anti-virus shut down. Receives mail perfectly, all else
> > works perfectly. Frustrating, any and all help much appreciated.
> > Thanks. "N. Miller" <anonymous@discussions.microsoft.com> wrote in
> > message news:48e6jkpnsz6u$.dlg@discussions.microsoft.com...
>

Kath Adams
07-09-2005, 10:20 PM
Is this perhaps the ISP?
http://www.uslec.com

<quote>US LEC (Nasdaq: CLEC) is a telecommunications carrier providing
voice, data and Internet services to business customers and enterprise
organizations throughout the Eastern United States.</quote>

I am sorry for belabouring the point, but I think we are still missing
some information here. Are you using the PC at home or at work? Your
email address may be the one you have always used, but unless you are
connecting via that ISP when you send mail with that address, it won't
work.
(I have an email address that "belongs to my ISP". I can send mail from
this PC using that address. But if I go around the corner to a friends
PC and try to send using that email address, it won't work as she does
not use the same ISP to connect. I will be able to receive though.)

Kath

Fishermun wrote:
> Hi Kathy, Sorry I must have Missed " We all posed", interesting,
> anyway "YES", I have only had one ISP address in the last 10 months,
> and I would assume that it is mine, I set it up, I pay for it. It's
> the one I am trying to use again, and the one that doesn't seem to be
> working. 8-). Is that what you mean?? I will read everything in the
> link below as well. Thanks. "Kath Adams" <kathadams@(nospam)mvps.org>
> wrote in message news:%23JhGtqjWFHA.3188@TK2MSFTNGP09.phx.gbl...
>> You have yet to answer the question we all posed -
>> Are you connected to the ISP whose email address you are using when
>> you send?
>> i.e. me@myisp.com
>> as opposed to me@notmyisp.com
>>
>> See this link -
>> http://www.insideoe.com/problems/errors.htm#relay550
>> --
>> Kath Adams
>> MS MVP - Windows (IE/OE)
>>
>> Fishermun wrote:
>>> Hi N, Thank all you folks for the help. After continued testing I am
>>> finding this: Created new identity, removed Zonealarm completely and
>>> restarted computer. What appears to happen is this: As long as there
>>> is "no" message in the Outbox, my computer will connect to the
>>> server, and check for incoming mail, and if mail is found, will
>>> download it. As soon as I create a "new" message and hit
>>> Send/Receive there is a long pause (maybe 5 seconds) before I see
>>> the two small modem lights flicker down on the task bar, then the
>>> error message appears. If I remove that same message from the
>>> Outbox, then hit Send/Receive, the two modem lights go active
>>> almost instantly, and it appears to hit the server, correctly. I
>>> can send myself a msg from another (friends computer) and then my
>>> computer will receive it as soon as I hit send/receive. It seems
>>> that as soon as I create a new message, something happens to my
>>> computer, and it is blocked from the outside world. This happens
>>> with a new identity, Zonealarm completely removed, Anti-virus shut
>>> down. Receives mail perfectly, all else works perfectly.
>>> Frustrating, any and all help much appreciated. Thanks. "N. Miller"
>>> <anonymous@discussions.microsoft.com> wrote in message
>>> news:48e6jkpnsz6u$.dlg@discussions.microsoft.com...

PA Bear
07-09-2005, 10:20 PM
Fishermun wrote:
<snip>
> The message could not be sent because one of the recipients was rejected
> by the server. The rejected e-mail address was 'xxxxxx@xxxxxxxxxx.net'.
> Subject 'Stationery, no sound', Account: 'mail.xxx.net', Server:
> 'out.xxx.net',
> Protocol: SMTP, Server Response: '554 <xxxxx@xxxxxxxxx.net>: Recipient
> address rejected: Relay access denied', Port: 25, Secure(SSL): No, Server
> Error:
> 554, Error Number: 0x800CCC79
<snip>

Are you connected to 'xxx.net' as your ISP when sending?

Is 'out.xxx.net' the correct SMTP server for xxx.net?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

N. Miller
07-09-2005, 10:20 PM
On Sun, 15 May 2005 07:02:52 -0700, Fishermun wrote:

> You may be right about there system requiring SMTP AUTH, tech did say that
> they had changed something that now when you log onto there server, it will
> remember your accout info for 4 hours. He said I should always hit the
> Send/Receive button before trying to send mail so that the server would know
> who I was for the 4 hour period. He still swears my system is blocking the
> outbound, but I can't find it yet.

Ah, now I understand. Your mail system is using "POP Before Send"
authentication; pretty lame method to use, but there you have it.
Unfortunately, MSOE is a "Send Before POP" client, so hitting
"Send/Receive" first causes MSOE to attempt to send before the POP3 session
takes place which authenticates your client.

Try it this way; if you have email to send, instead of "Send/Receive", just
use the "Receive" button. After you download your email, then use just the
"Send" button. If your server is going to remember who you are for four
hours, there is no great rush to get to the point when you will use the
"Send" button.

--
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint

N. Miller
07-09-2005, 10:20 PM
On Mon, 16 May 2005 18:14:14 +0100, Kath Adams wrote:

> You have yet to answer the question we all posed -
> Are you connected to the ISP whose email address you are using when you
> send?

It appears that his mail service is using a method of authentication which
requires him to initiate a POP3 session before initiating an SMTP session.
IIRC, MSOE, in typical MSFT fashion, does things backwards; it tries to
send email before it initiates a POP3 session.

As long as his ISP is not blocking port 25, he should try using just the
"Receive" button first, to start a POP3 session, then use just the "Send"
button. If his ISP is blocking port 25, that is another issue which needs
to be addressed.

--
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint

N. Miller
07-09-2005, 10:20 PM
On Mon, 16 May 2005 22:54:33 +0100, Kath Adams wrote:

> (I have an email address that "belongs to my ISP". I can send mail from
> this PC using that address. But if I go around the corner to a friends
> PC and try to send using that email address, it won't work as she does
> not use the same ISP to connect. I will be able to receive though.)

I have an email address that "belongs to my ISP". I can send email from my
PC using that address. But if I go around the corner to a friend's PC and
try to send using that email address, it works, even though he does not use
the same ISP to connection.

While the following headers do not, exactly, match that statement, they are
instructive:

Return-path: <***@netscape.net>
Received: from rwcrmhc14.comcast.net (216.148.227.89) by aosake.net
(Mercury/32 v4.01b) with ESMTP ID MG000006;
2 May 2005 17:09:46 -0700
Received: from megumi
(adsl-67-116-50-149.dsl.sntc01.pacbell.net[67.116.50.149])
by comcast.net (rwcrmhc14) with SMTP
id <2005050300094001400gr4ike>; Tue, 3 May 2005 00:09:40 +0000
Message-ID: <001501c54f74$65c2e800$6466a8c0@aosake.net>
Reply-To: "***" <silly.kid@playhouse.invalid>
From: "***" <***@netscape.net>
To: <***@aosake.net>
Subject: Comcast relay.
Date: Mon, 2 May 2005 17:09:19 -0700
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0011_01C54F39.ADA30780"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2800.1478
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1478
X-CC-Diagnostic: pacbell.net (2)

An SBC Yahoo! DSL Service Internet connection, a netscape.net email
account, a Comcast SMTP server...

--
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint

Fishermun
07-09-2005, 10:21 PM
Hi Kathy, no it is called BMI.net. (West Coast at present) We are retired,
bought a new 40' motor home, and travel from time to time, so I use it where
ever we are located at the time. They have several hundred phone line
available throughout the US, so that is one of the reasons I choose BMI. I
always connect from our Motor home thru BMI, although I have to use a
different phone number depending on where we are located. I always use my
logon name@bmi.net no matter where we are located, and always from my
computer from the Motor home. We have been able to use BMI all along
Oregon, Washington, California, Colorado, Indiana, etc by using different
phone numbers. Hope this helps. Thanks for any help. 8-)
"Kath Adams" <kathadams@(nospam)mvps.org> wrote in message
news:uLN0VHmWFHA.2960@TK2MSFTNGP15.phx.gbl...
> Is this perhaps the ISP?
> http://www.uslec.com
>
> <quote>US LEC (Nasdaq: CLEC) is a telecommunications carrier providing
> voice, data and Internet services to business customers and enterprise
> organizations throughout the Eastern United States.</quote>
>
> I am sorry for belabouring the point, but I think we are still missing
> some information here. Are you using the PC at home or at work? Your
> email address may be the one you have always used, but unless you are
> connecting via that ISP when you send mail with that address, it won't
> work.
> (I have an email address that "belongs to my ISP". I can send mail from
> this PC using that address. But if I go around the corner to a friends
> PC and try to send using that email address, it won't work as she does
> not use the same ISP to connect. I will be able to receive though.)
>
> Kath
>
> Fishermun wrote:
> > Hi Kathy, Sorry I must have Missed " We all posed", interesting,
> > anyway "YES", I have only had one ISP address in the last 10 months,
> > and I would assume that it is mine, I set it up, I pay for it. It's
> > the one I am trying to use again, and the one that doesn't seem to be
> > working. 8-). Is that what you mean?? I will read everything in the
> > link below as well. Thanks. "Kath Adams" <kathadams@(nospam)mvps.org>
> > wrote in message news:%23JhGtqjWFHA.3188@TK2MSFTNGP09.phx.gbl...
> >> You have yet to answer the question we all posed -
> >> Are you connected to the ISP whose email address you are using when
> >> you send?
> >> i.e. me@myisp.com
> >> as opposed to me@notmyisp.com
> >>
> >> See this link -
> >> http://www.insideoe.com/problems/errors.htm#relay550
> >> --
> >> Kath Adams
> >> MS MVP - Windows (IE/OE)
> >>
> >> Fishermun wrote:
> >>> Hi N, Thank all you folks for the help. After continued testing I am
> >>> finding this: Created new identity, removed Zonealarm completely and
> >>> restarted computer. What appears to happen is this: As long as there
> >>> is "no" message in the Outbox, my computer will connect to the
> >>> server, and check for incoming mail, and if mail is found, will
> >>> download it. As soon as I create a "new" message and hit
> >>> Send/Receive there is a long pause (maybe 5 seconds) before I see
> >>> the two small modem lights flicker down on the task bar, then the
> >>> error message appears. If I remove that same message from the
> >>> Outbox, then hit Send/Receive, the two modem lights go active
> >>> almost instantly, and it appears to hit the server, correctly. I
> >>> can send myself a msg from another (friends computer) and then my
> >>> computer will receive it as soon as I hit send/receive. It seems
> >>> that as soon as I create a new message, something happens to my
> >>> computer, and it is blocked from the outside world. This happens
> >>> with a new identity, Zonealarm completely removed, Anti-virus shut
> >>> down. Receives mail perfectly, all else works perfectly.
> >>> Frustrating, any and all help much appreciated. Thanks. "N. Miller"
> >>> <anonymous@discussions.microsoft.com> wrote in message
> >>> news:48e6jkpnsz6u$.dlg@discussions.microsoft.com...
>
>
>

Fishermun
07-09-2005, 10:21 PM
Thanks to each and everyone who helped with this problem, I tried the method
listed below, and at this point seems to be working good. Not knowing much
about all the POP, SMTP etc I had no clue what to do. I hit Receive button,
and that seems to let BMI know that I am connected, then I am able to send
email. Again thanks to all.
"N. Miller" <anonymous@discussions.microsoft.com> wrote in message
news:1ca8oqi3oavl5.dlg@discussions.microsoft.com...
> On Sun, 15 May 2005 07:02:52 -0700, Fishermun wrote:
>
> > You may be right about there system requiring SMTP AUTH, tech did say
that
> > they had changed something that now when you log onto there server, it
will
> > remember your accout info for 4 hours. He said I should always hit the
> > Send/Receive button before trying to send mail so that the server would
know
> > who I was for the 4 hour period. He still swears my system is blocking
the
> > outbound, but I can't find it yet.
>
> Ah, now I understand. Your mail system is using "POP Before Send"
> authentication; pretty lame method to use, but there you have it.
> Unfortunately, MSOE is a "Send Before POP" client, so hitting
> "Send/Receive" first causes MSOE to attempt to send before the POP3
session
> takes place which authenticates your client.
>
> Try it this way; if you have email to send, instead of "Send/Receive",
just
> use the "Receive" button. After you download your email, then use just the
> "Send" button. If your server is going to remember who you are for four
> hours, there is no great rush to get to the point when you will use the
> "Send" button.
>
> --
> Norman
> ~Win dain a lotica, En vai tu ri, Si lo ta
> ~Fin dein a loluca, En dragu a sei lain
> ~Vi fa-ru les shutai am, En riga-lint

N. Miller
07-09-2005, 10:21 PM
On Mon, 16 May 2005 20:08:51 -0700, Fishermun wrote:

> Thanks to each and everyone who helped with this problem, I tried the method
> listed below, and at this point seems to be working good. Not knowing much
> about all the POP, SMTP etc I had no clue what to do. I hit Receive button,
> and that seems to let BMI know that I am connected, then I am able to send
> email. Again thanks to all.

Any time. It is an archaic method of SMTP authentication, to receive the
email first, then send it. Hardly an major email service provider uses it
any more. You should suggest to their support staff that they implement, at
the least, SMTPS, which uses port 465 instead of port 25, and SSL. They
could also implement RFC 2476 requirements, port 587 instead of port 25,
and STARTTLS. Unfortunately, MS Outlook Express does not support STARTTLS,
so SMTPS is probably the better solution. Although my ISP does allow normal
username+password without STARTTLS for port 587 connection to their SMTP
servers.

--
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint

Kath Adams
07-09-2005, 10:21 PM
N. Miller wrote:
> On Mon, 16 May 2005 22:54:33 +0100, Kath Adams wrote:
>
>> (I have an email address that "belongs to my ISP". I can send mail
>> from this PC using that address. But if I go around the corner to a
>> friends PC and try to send using that email address, it won't work
>> as she does not use the same ISP to connect. I will be able to
>> receive though.)
>
> I have an email address that "belongs to my ISP". I can send email
> from my PC using that address. But if I go around the corner to a
> friend's PC and try to send using that email address, it works, even
> though he does not use the same ISP to connection.
>
> While the following headers do not, exactly, match that statement,
> they are instructive:
>
> Return-path: <***@netscape.net>
> Received: from rwcrmhc14.comcast.net (216.148.227.89) by aosake.net
> (Mercury/32 v4.01b) with ESMTP ID MG000006;
> 2 May 2005 17:09:46 -0700
> Received: from megumi
> (adsl-67-116-50-149.dsl.sntc01.pacbell.net[67.116.50.149])
> by comcast.net (rwcrmhc14) with SMTP
> id <2005050300094001400gr4ike>; Tue, 3 May 2005 00:09:40
> +0000 Message-ID: <001501c54f74$65c2e800$6466a8c0@aosake.net>
> Reply-To: "***" <silly.kid@playhouse.invalid>
> From: "***" <***@netscape.net>
> To: <***@aosake.net>
> Subject: Comcast relay.
> Date: Mon, 2 May 2005 17:09:19 -0700
> MIME-Version: 1.0
> Content-Type: multipart/alternative;
> boundary="----=_NextPart_000_0011_01C54F39.ADA30780"
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-Mailer: Microsoft Outlook Express 6.00.2800.1478
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1478
> X-CC-Diagnostic: pacbell.net (2)
>
> An SBC Yahoo! DSL Service Internet connection, a netscape.net email
> account, a Comcast SMTP server...

For simplicity Norman, I was simply stating the "usual" way that "most"
people use their email and connection. Especially as we did not seem to
be getting to the root of the problem. We both know that there are ways
and means!
I am so glad that the OP found the solution.

--
Kath Adams
MS MVP - Windows (IE/OE)


Can Receive e-mail, but cannot Send