OE - "current identity could not be changed"



BertG
07-09-2005, 11:19 PM
I cannot accesss my main identity. I cannot access the properties for "main
identity" (grayed out).

The message "current identity could not be changed because one of the
applications was unable to switch. Close any open dialogue boxes in other
applications before trying again.

I have nothing else running but XP and OE. Any thoughts?
Thanks,
BertG

Kath Adams
07-09-2005, 11:19 PM
BertG wrote:
> I cannot accesss my main identity. I cannot access the properties for
> "main identity" (grayed out).
>
> The message "current identity could not be changed because one of the
> applications was unable to switch. Close any open dialogue boxes in
> other applications before trying again.
>
> I have nothing else running but XP and OE. Any thoughts?
> Thanks,
> BertG

The identity may be damaged. Try creating a new, named identity and add
your accounts. When all seems well, use file>import to get your messages
from the old identity before deleting it.

--
Kath Adams
MS MVP - Windows (IE/OE)


OE - "current identity could not be changed"