outlook express problem



bob g
07-09-2005, 10:19 PM
i get this message when i open OE

The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E

i can send but i cant receive...please help solve this mystery.

PA Bear
07-09-2005, 10:19 PM
Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

<paste>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

bob g wrote:
> i get this message when i open OE
>
> The connection to the server has failed. Account: 'mail.comcast.net',
> Server: 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No,
> Socket Error: 10061, Error Number: 0x800CCC0E
>
> i can send but i cant receive...please help solve this mystery.

oldad
07-09-2005, 10:19 PM
Hey Pa Bear,
I've heard that Symantes Email scanning is useless... ..
Does that also apply to Trendmicro PC cillin?
Thanks

oldad

PA Bear" <PABearMVP@gmail.com> wrote in message
news:OiEGPCzVFHA.928@TK2MSFTNGP15.phx.gbl...
> Disable email scanning by your anti-virus application. It provides no
> additional protection and even Symantec says it's not necessary:
>
> <paste>
> Disabling Email Scanning does not leave you unprotected against viruses
> that are distributed as email attachments. Norton AntiVirus Auto-Protect
> scans incoming files as they are saved to your hard drive, including email
> and email attachments. Email Scanning is just another layer on top of
> this. To make sure that Auto-Protect is providing the maximum protection,
> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
> have the most recent virus definitions.
> </paste>
> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
>
> Troubleshooting error messages that you receive when you are using OL and
> OE
> http://support.microsoft.com/?kbid=813514
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE) & Security
>
> bob g wrote:
>> i get this message when i open OE
>>
>> The connection to the server has failed. Account: 'mail.comcast.net',
>> Server: 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No,
>> Socket Error: 10061, Error Number: 0x800CCC0E
>>
>> i can send but i cant receive...please help solve this mystery.
>

Kuay Tim
07-09-2005, 10:19 PM
Hi oldad,

Perhaps not useless, but redundant. It is meant to let the user know when an
infected e-mail arrives. Normal virus scan will still catch a defined virus
and prevent infection. The problem with message scan is it's either not
quite compatible with Outlook Express or with the POP3 protocol Internet
standard. Message downloading is not meant to be interrupted, which is what
happens during the scan of a message before being delivered to Outlook
Express. This requires that a signal be continually sent to the mail server
to keep the connection open.

When I used Trend Micro PC cillin message scan did cause connection problems
(as does Symantec's Norton). The message scan feature had to be disabled in
each case to preserve sanity. My ISP now catches all e-mail viruses anyway.



--
Tim K.
aka Kuay Tim
MS-MVP - (IE/OE)
Lynnwood, WA
*
"oldad" <ppswan@earthlink.net> wrote in message
news:%23yuqSK1VFHA.1404@TK2MSFTNGP09.phx.gbl...
Hey Pa Bear,
I've heard that Symantes Email scanning is useless... ..
Does that also apply to Trendmicro PC cillin?
Thanks

oldad

PA Bear" <PABearMVP@gmail.com> wrote in message
news:OiEGPCzVFHA.928@TK2MSFTNGP15.phx.gbl...
> Disable email scanning by your anti-virus application. It provides no
> additional protection and even Symantec says it's not necessary:
>
> <paste>
> Disabling Email Scanning does not leave you unprotected against viruses
> that are distributed as email attachments. Norton AntiVirus Auto-Protect
> scans incoming files as they are saved to your hard drive, including email
> and email attachments. Email Scanning is just another layer on top of
> this. To make sure that Auto-Protect is providing the maximum protection,
> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
> have the most recent virus definitions.
> </paste>
> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
>
> Troubleshooting error messages that you receive when you are using OL and
> OE
> http://support.microsoft.com/?kbid=813514
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE) & Security
>
> bob g wrote:
>> i get this message when i open OE
>>
>> The connection to the server has failed. Account: 'mail.comcast.net',
>> Server: 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No,
>> Socket Error: 10061, Error Number: 0x800CCC0E
>>
>> i can send but i cant receive...please help solve this mystery.
>

N. Miller
07-09-2005, 10:19 PM
On Thu, 12 May 2005 20:27:40 -0400, oldad wrote:

> I've heard that Symantes Email scanning is useless... ..
> Does that also apply to Trendmicro PC cillin?

Applies to any anti virus program, and any email client. AV mail scanning
sets up as a proxy. Client connects to AV, AV connects to mail server. In
the time that the AV is scanning the email, the client may reach a time out
limit, and abort the connection. This seems to be most prevalent with
Symantec, or McAfee, and MS Outlook Express. I have seen somebody fix a
comparable problem with Pegasus Mail (MSOE counterpart), and something like
F-Prot (NAV counterpart).

As others have stated, your on-access mail scanner, running in the
background, should alert on any attempt to manipulate the attached file
that would trigger the email scanning component of virus scanner; even when
email scanning is not active. I turned it off in AVG 7.0 on one user's
computer here. I run my own mail server, and use a server side virus scan.

--
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint


outlook express problem