"outlook express could not open this folder"



Josh Marenger
07-09-2005, 11:19 PM
When I attempt to view the Inbox, I either can only see a few messages or I
get the following error message:

Folder could not be displayed.Outlook express could not open this folder.
Possible causes are: Low disk space. Low memory

I have already referenced MSKB article 238656 and that didn't help. I have
also added more memory to the PC and verified that there is plenty of free
hard drive space. The inbox.dbx file is almost 500MB and I suspect that it
is corrupted. If anyone can tell me how to fix this or point me in the
direction of a free dbx repair utility I would greatly appreciate it.

PA Bear
07-09-2005, 11:19 PM
See http://www.oehelp.com/OETips.aspx#4

Close OE and move Inbox.dbx to another, non-OE, Windows folder, then run one
of the extaction tools on it, in hopes of recovering *some* messages.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security


Josh Marenger wrote:
> When I attempt to view the Inbox, I either can only see a few messages or
> I get the following error message:
>
> Folder could not be displayed.Outlook express could not open this folder.
> Possible causes are: Low disk space. Low memory
>
> I have already referenced MSKB article 238656 and that didn't help. I
> have also added more memory to the PC and verified that there is plenty
> of free hard drive space. The inbox.dbx file is almost 500MB and I
> suspect that it is corrupted. If anyone can tell me how to fix this or
> point me in the direction of a free dbx repair utility I would greatly
> appreciate it.


"outlook express could not open this folder"