[Laura]

I have a user with the default settings for Search Companion. Last week, she
noticed that it all of a sudden stopped working. Whenever she types in
something to search and clicks on the Search button, IE sits there for a
minute, and then comes back with the following error message:

"Unable to connect
The Web site is currently unavailable or the connection to the Internet has
been lost. Make sure you are connected to the Internet and try again."

The Search Companion doesn't work either if I run IE as the Administrator.
For now, I have her using the Classic search, but she would like to use the
Search Companion.

Any ideas? I have tried re-installing the Search Companion by running
install on srchasst.inf.

[Jan Il]

Hi Laura :-)

Try the following and see if it helps:

Try clearing the Forms, close and restart IE. Also, try turning AutoComplete
off, reopen IE, and turning it back on.

also....

Go to Start>Run>Type in ...SFC(space)/SCANNOW...
Hit enter...follow the prompts.

also...see the information here:

Several dialog boxes are blank
http://support.microsoft.com/?kbid=831430

You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/default.aspx?scid=kb;en-us;281679

My "Search Companion" window comes up empty and I can't search. How do I fix
it?
Http://ask-leo.com/my_search_companion_window_comes_up_empty_and_i_cant_search_how_do_i_fix_it.html

Using the "A word or phrase in the file" search criterion may not work
http://support.microsoft.com/?kbid=309173

Go here…scroll down to Search - Doesn't work
http://www.kellys-korner-xp.com/xp_abc.htm

Hope this helps.

Jan :)
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm



" <Laura@discussions.microsoft.com> wrote in message
news:C31D8094-721D-4B76-9A73-2514C61C9112@microsoft.com...
>I have a user with the default settings for Search Companion. Last week,
>she
> noticed that it all of a sudden stopped working. Whenever she types in
> something to search and clicks on the Search button, IE sits there for a
> minute, and then comes back with the following error message:
>
> "Unable to connect
> The Web site is currently unavailable or the connection to the Internet
> has
> been lost. Make sure you are connected to the Internet and try again."
>
> The Search Companion doesn't work either if I run IE as the Administrator.
> For now, I have her using the Classic search, but she would like to use
> the
> Search Companion.
>
> Any ideas? I have tried re-installing the Search Companion by running
> install on srchasst.inf.

[Jan Il]

Hi Laura :-)

Here's a bit more information for you to check:

Windows XP Patch: Directory Corruption Disables XP Search Companion
http://www.microsoft.com/Downloads/details.aspx?displaylang=en&FamilyID=9D1F0B73-259A-4A1B-93A4-F02C21BCB15A

Error Message: "A File That Is Required to Run Search Companion Cannot Be
Found
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319949

Hope this helps.

Jan :)
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


"Laura" <Laura@discussions.microsoft.com> wrote in message
news:C31D8094-721D-4B76-9A73-2514C61C9112@microsoft.com...
>I have a user with the default settings for Search Companion. Last week,
>she
> noticed that it all of a sudden stopped working. Whenever she types in
> something to search and clicks on the Search button, IE sits there for a
> minute, and then comes back with the following error message:
>
> "Unable to connect
> The Web site is currently unavailable or the connection to the Internet
> has
> been lost. Make sure you are connected to the Internet and try again."
>
> The Search Companion doesn't work either if I run IE as the Administrator.
> For now, I have her using the Classic search, but she would like to use
> the
> Search Companion.
>
> Any ideas? I have tried re-installing the Search Companion by running
> install on srchasst.inf.

[Jim Byrd]

Hi Laura - In addition to Jan's suggestions:

Download and run:
http://www.kellys-korner-xp.com/regs_edits/RestoreSearch2.REG to restore
your default Search functionality and reset your prefixes. You'll have to
manually re-select any Search Customizations you may have had, however.

--
Regards, Jim Byrd, MS-MVP
My Blog, Defending Your Machine, here:
http://defendingyourmachine.blogspot.com/

"Laura" <Laura@discussions.microsoft.com> wrote in message
news:C31D8094-721D-4B76-9A73-2514C61C9112@microsoft.com
> I have a user with the default settings for Search Companion. Last
> week, she noticed that it all of a sudden stopped working. Whenever
> she types in something to search and clicks on the Search button, IE
> sits there for a minute, and then comes back with the following error
> message:
>
> "Unable to connect
> The Web site is currently unavailable or the connection to the
> Internet has been lost. Make sure you are connected to the Internet
> and try again."
>
> The Search Companion doesn't work either if I run IE as the
> Administrator. For now, I have her using the Classic search, but she
> would like to use the Search Companion.
>
> Any ideas? I have tried re-installing the Search Companion by running
> install on srchasst.inf.