[JSTechinLA]

I am having the same problem. Did you ever find out what is causing this?

JSTechinLA

"J McD" wrote:

> I posted in the SBS 2003 group but didn't get any answers, hoping someone
> here can help me... (Also posted in Win XP Help section)
>
> I have two Win XP Pro PCs (fully patched/updated SP2, firewall off, IE 6) at
> home that I use to connect to a company network's Outlook Web Access. One of
> them is unable to write, forward or reply to OWA mail because the
> place-holding "red x" appears where the text body should be. The other PC
> works fine on OWA. All this via Remote Web Workplace. Both
> remote PCs are behind the same typical home NAT firewall and have SP2 applied
> with Windows Firewall disabled.
>
> I have also reset the offending PC's Internet security settings to "medium"
> and still no change. Removed and reinstalled java, no change.
>
> Both PCs also have Firefox installed, but I'm using IE to access Remote Web
> Workplace. I have also confirmed the same problem on another Outllok Web
> Access site, so it must be IE at fault somehow?
>
> Help and/or comments are appreciated!
>
> --
> Hope is not a plan!
> Wasted effort is still effort :|
> --
> Hope is not a plan!
> Wasted effort is still effort :|

[Robert Aldwinckle]

"JSTechinLA" <JSTechinLA@discussions.microsoft.com> wrote in message
news:66AF6679-2751-4406-93E4-6B537C4BEE44@microsoft.com...
>I am having the same problem. Did you ever find out what is causing this?


I suspect you may get more informed help from an Outlook newsgroup
but FWIW...


>
> JSTechinLA
>
> "J McD" wrote:
>
>> I posted in the SBS 2003 group but didn't get any answers, hoping someone
>> here can help me... (Also posted in Win XP Help section)
>>
>> I have two Win XP Pro PCs (fully patched/updated SP2, firewall off, IE 6) at
>> home that I use to connect to a company network's Outlook Web Access. One of
>> them is unable to write, forward or reply to OWA mail because the
>> place-holding "red x" appears where the text body should be.


Use View Source to figure out what the Red-X represents.
My guess is it will be a filetype which is not supported properly
on the problem machine.


>>The other PC
>> works fine on OWA. All this via Remote Web Workplace. Both
>> remote PCs are behind the same typical home NAT firewall and have SP2 applied
>> with Windows Firewall disabled.
>>
>> I have also reset the offending PC's Internet security settings to "medium"
>> and still no change. Removed and reinstalled java, no change.
>>
>> Both PCs also have Firefox installed, but I'm using IE to access Remote Web
>> Workplace. I have also confirmed the same problem on another Outllok Web
>> Access site, so it must be IE at fault somehow?


That conclusion doesn't follow necessarily.
The fact that no OWA sites can be accessed would equivalently
support the idea that OWA support in that machine was either
missing or broken.


>>
>> Help and/or comments are appreciated!


Try a search?


http://groups-beta.google.com/group/microsoft.public.outlook.general/browse_frm/thread/3271e3fda3b2d929/5a668683e9420302?q=OWA++(redx+OR+%22Red-X%22)++(MSFT+OR+MVP)++group:microsoft.*&rnum=2#5a668683e9420302

(Google Groups search for
OWA (redx OR "Red-X") (MSFT OR MVP) group:microsoft.*
)

Apparently I had a bad guess; Exchange newsgroups rather than Outlook
newsgroups may have better suggestions. (Thanks, LanWench.)

Two suggestions from MSFT personnel were uncovered by the same
search:

Greg Mansius suggested to try clearing your TIF. (That suggestion
in turn would make me try using a Ctrl-F5 Refresh.)

Race Farlow pointed out KB327843

So that would suggest a similar search on the web or an MSKB search
might be useful too:

http://www.mcse.ms/message331013.html

(MSN search for
OWA (redx OR "Red-X") (message OR messages) browser
)


HTH

Robert Aldwinckle
---